the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

141
votes
13answers
10k views

Why shouldn't we use words such as 'here' and 'this' in textlinks?

Over the years of surfing on the web I have found numerous examples of people saying that you shouldn't use the word "here" in a textlink etc. Personally I like the idea of using the word, because it ...
12
votes
5answers
2k views

Should i use country flags in language selection fields?

My users can create content in different languages, and i need to provide an option to choose the language when they enter new content. Right now there are only 5 languages (en, fr, de, pt, es), and ...
20
votes
7answers
1k views

Are hover menus in headers easy to use?

Do users find it easy to use headers/menus like the one displayed below?
44
votes
10answers
3k views

What is the best way to inspire users to choose strong password?

Most of the users use weak passwords. They may use weak passwords even for services where they store sensitive information. I think it's because they don't believe that their password may be ...
26
votes
3answers
1k views

What to do when a page's content doesn't fill up enough of a fixed area?

An application has a fixed size, i.e 800x600 px. However, a problem I often run in to is that the page's content isn't enough. It's simply too little content on a big area. Consider the mockup below, ...
23
votes
9answers
1k views

How can you make a user experience addictive? [closed]

What factors and techniques contribute to making a user experience addictive? I ask this in the context of websites, games and other software. What makes people want to keep coming back for more?
16
votes
4answers
3k views

When is a right-handed navigation sidebar appropriate?

When is a right-handed sidebar for navigation a good choice? If possible, I would like some examples where it has been used, such as this sidebar from Google's official blog.
171
votes
11answers
39k views

Why do users click randomly and rapidly when an application hangs?

This question came to me when I witnessed a collegue's behaviour on an application freezing due to a large operation. And it's something I've certainly done myself. An app freezes for more than a ...
31
votes
6answers
3k views

Activation email message optimization

I've got a site (e.g FooBar) and 1 out of 2 users registering never activate their account (via clicking on an email link) so I'm trying to improve this. The flow is pretty standard: user lands on ...
29
votes
7answers
1k views

How patient are users at wait dialogs?

What is the length of time the average user will wait at a wait indicator (i.e. a spinning circle, beach-ball-of-death, egg-timer) before they think something has gone wrong? If anybody can point to ...
34
votes
5answers
4k views

Does a password strength indicator increase password strength?

Just browsing the internet, I saw a password strength indicator on a sign up, and I realized that I personally didn't care. Does anyone know if, on average, password strength indicators increase the ...
32
votes
4answers
2k views

Where should the GUI light source come from?

I know that historically the light source on GUIs is in the upper left, casting a shadow on the bottom-right of buttons and the upper left of fields. Now, I see some places (like Apple) use a top ...
9
votes
3answers
8k views

Most useful survey questions for user research?

In your experience, what are the most important questions to ask in a survey for a product redesign? Direct interaction with users is prohibited by my organization, but I have been allowed to conduct ...
21
votes
8answers
1k views

Is it ok to style a label as a link to “trick” users into hover it?

The title alone would probably result in a chanting "NO!" as a popular answer, but please let me elaborate. Background We have a table of Something:s. Each Something can hold 1-5 Items. In the table ...
25
votes
15answers
2k views

Should personal data be asked at the beginning or end of an online survey

Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details? My intuition says putting it at the end will yield ...
26
votes
8answers
2k views

Do people actually use tooltips?

I know I use them, and my peers use them, but how much does the average user actual use tooltips to figure out functionality?
17
votes
7answers
2k views

Greyed-Out vs Invisible

What is a good criterion or rule-of-thumb for determining when a control should be greyed-out and when should it be completely invisible?
2
votes
1answer
603 views

Loading Times / Breaking points

We all know that a user is not going to wait forever for a website to load. Given there are certain factors and circumstances that can apply to this, is there a breakdown of users stages/breaking ...
26
votes
5answers
2k views

Is database too technical a term for user?

Are these terms 'Database', 'Record', 'Table', 'Field', 'Row', and 'Column' too technical (or even relevant) for a normal online banking application user, especially when talking to a customer service ...
17
votes
4answers
810 views

Should users be directed to a 404 page or a landing page?

We have two pages. One is a landing page, given by the route /region. The other is a detail page for a particular region, given by the route /region/summary/{id}. The landing page is the normal way by ...
7
votes
3answers
860 views

How to better name modal buttons “Cancel Request” (submit), “Cancel” (cancel)? [duplicate]

One modal-box asks the user wether they want to really cancel the request. Now there are two buttons (submit) and (cancel), but how to best name them? All other modals use text like "proceed" (submit) ...
3
votes
3answers
684 views

Pan/zoom/select in multitouch

I'm currently working on creating a tablet-compatible version of an application. First off, I know that the worst thing to do is to try and shoe-horn in a bad implementation of multi-touch into an ...
14
votes
3answers
1k views

How can the classic footer elements be integrated into an infinite scrolling layout?

Infinite Scrolling is a fairly new and effective way to display practically infinite amounts of data in a user's window, but one page element simply does not suit itself to this method; the footer. A ...
10
votes
5answers
659 views

Does SSL on a company's website make the company appear more credible?

I recently had a thought about the way many modern browsers display information about a site's security certificates. At least Firefox shows a very noticeable blue box in the address bar on sites that ...
7
votes
3answers
220 views

Where should I display 'free shipping if payment by debit card'?

I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website? I think the most ...
4
votes
3answers
392 views

Is offering more than one openid/social-sign-in option a good idea?

Lots of sites nowadays offer the option to log in via Google, Facebook, LinkedIn and so on, and sometimes a standard username/password option as well. While this goes a long way toward helping users ...
3
votes
3answers
682 views

Should I use customized social buttons

I am facing a cornelian choice. Should I use custom social sharing buttons for UI consistency or should I keep them original for better recognition ?
3
votes
1answer
665 views

How do interstitial ads impact site UX?

(Spawned by How should Ad splash pages be handled for those with ads disabled?) Has any data been published on the impact of interstitial (whole page ads between content) on the user's experience? Is ...
78
votes
18answers
8k views

Are age verification banners effective?

I'm curious as to whether or not these Age Verification banners that appear on some sites are really "effective". That is to say, do these really help to deter/prevent users that are underage from ...
46
votes
10answers
3k views

How to make a progress-speed bar more understandable?

I've just installed Windows 8 and noticed the brand new File copying dialog. When expanded, it shows the progress and the current transfer speed in one graph. However, the graph confuses me greatly. ...
69
votes
12answers
12k views

Are people sick of logins?

If you have a website where users 90% of time only read and view content, but rarely post, like a blog, does it make sense to force a login? If I force the user to login to view some information, ...
10
votes
6answers
3k views

Metrics for measuring user engagement for web applications

Unlike business and e-commerce sites, web applications don't necessarily have an end-goal or target for users to achieve. What are some metrics that can be used to measure how 'engaged' users are with ...
45
votes
25answers
8k views

How to prevent users using your app while driving?

I'm working on an app project for professional drivers. Besides all the features we need to offer them, we need to prevent as much as we can our users to use the app while driving. Can you think of ...
9
votes
2answers
455 views

Is duping the consumer really a good business practice?

I have had this at the back of my mind for sometime and I believe UX is the proper place to post this though I may not phrase the question right so please chime in if you have suggestions! There are ...
8
votes
3answers
802 views

Usability and security for user access and password handling in a web application?

I'm looking at putting together a website aimed at ordinary users that will handle personal data which I don't want to be compromised. How can I make the site secure but also usable? It seems most ...
6
votes
5answers
4k views

Easiest to read fonts

Has there been studies to determine what fonts make it easiest to read? I'm interested in the font type, but also size and color. For example, is dark gray better than pitch black? Also of interest ...
16
votes
6answers
1k views

Why do users erase all the password when they hit one wrong key, instead of just the last wrong character?

We login to applications almost every day. The password is stored in our fingers, as an automated process (if they have used it long enough). When users realize they have entered a wrong character ...
13
votes
7answers
573 views

How do you go about convincing the stubborn “powers that be” to let you change a clumsy layout that users are used to?

How do you go about convincing the stubborn "powers that be" to let you change a clumsy layout that users are used to? Say there was a layout in a previous version of software from years back and ...
12
votes
4answers
899 views

“Shaking” button leading to increase in conversion rate?

I'm just running an experiment on the UX Pin homepage. One group got a "shaking" button (the big orange sign up starts to shake after few seconds) and the other group got traditional "static" button. ...
11
votes
3answers
469 views

What is better than top-posting and bottom-posting?

Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...
8
votes
7answers
2k views

How to measure self reported computer proficiency? Ideally with one item

For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks. How can we best measure that? A ...
7
votes
5answers
211 views

Alternatives to showing file size in a download?

I think I've seen somewhere that only showing the size of a file for download is not particularly useful for some users (in particular those less technical users). I guess the argument for this would ...
6
votes
7answers
2k views

Red buttons in an e-commerce site?

I'm designing an e-commerce site with red buttons. It has a yellow/white background and it looks quite good that way. Now, my boss finds the same, he likes it, but he is doubtful, because red could ...
15
votes
6answers
742 views

Consistent UI experience

Shouldn't a user interface be as consistent as possible? I believe when a user uses an interface, he experiences certain behavior from the interface, and tries to couple those experiences to the rest ...
7
votes
5answers
882 views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
6
votes
4answers
499 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam ...
5
votes
4answers
635 views

How to force user to select a location and not simply type it?

Let's suppose this simple form: So, the user is expected to enter the keywords of the meeting's full address. While typing, suggestions are displayed (autocomplete feature). Here's an example: ...
5
votes
2answers
620 views

designing an “online / offline ” status indicator and examples of existing ones with good practice

Im trying to integrate an online / offline User Interface element in my application ( web app) I have some trouble getting it matches with the other user interface elements, and wonder what you guys ...
4
votes
6answers
280 views

In what situations is a “barrier to entry” training requirement before use appropriate?

Sparked by this discussion. Is there ever an argument to be made that products should be deliberately made difficult to use as a barrier to entry for the use of that product? If so, in what sorts of ...
2
votes
2answers
233 views

Remember Me in an enterprise application: What to remember?

I've just finished a well-thought login validation mechanism and have asked myself the following question several times: What does the user expect when he checks the Remember me checkbox in an ...