the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

6
votes
3answers
2k views

Should we ask for name on card even though it's not required for credit card payments?

The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the "wallet", while Amazon.com does. The benefit of ...
5
votes
1answer
154 views

Should user be notified about technically unavailable features?

I'm going to implement a non-essential feature on a website. This feature will not be available for all browsers and, therefore, all users. Should I just hide the button that activates it? Or should ...
11
votes
3answers
283 views

Can placing dark and light elements or blocks next to each other in a UI lead to problems in visual perception?

A designer on my project has proposed something that uses both light and dark backgrounds within the same context (basic mockups below). A short background for the app: It is a platform on which ...
26
votes
3answers
1k views

What to do when a page's content doesn't fill up enough of a fixed area?

An application has a fixed size, i.e 800x600 px. However, a problem I often run in to is that the page's content isn't enough. It's simply too little content on a big area. Consider the mockup below, ...
8
votes
3answers
182 views

Show the current votes before or after voting?

When votes are shown before someone votes, there seems to be crowd mentality that results in the post with the most votes (usually the first answer) getting disproportionally more votes - even when ...
5
votes
4answers
281 views

Search solution for user who does not know Regex

I have list(few million rows) of data all of type string. I need to provide search for that list, but my users don't want to use regex(they don't know how to write regex). Can some tell me few options ...
39
votes
7answers
14k views

Why is Google's “I'm Feeling Lucky” button still next to the search bar?

I'm sure that Google must put a lot of thought into the display of its homepage. With such a minimalistic design, every element matters. So what's up with the "I'm feeling lucky" button? Why is ...
5
votes
3answers
155 views

To preselect or not preselect checkboxes

Lets say you want to customize and buy a new car online. You get to choose from a list of options for the interior. (Radio, Nav System, Leather or Cloth seats, powered windows, doors, locks, etc..) ...
3
votes
2answers
32 views

Assign more Authors, or leave as Contributors, to encourage more interaction on a Wordpress site?

I send out email newsletters which will also be published on a wordpress site. The newsletter will encourage the recipients to go to the site to comment, or contribute some way. Would assigning the ...
3
votes
1answer
98 views

Are users less likely to engage in a site where the content they are posting take some time to write?

I'm building a site where users will be able to post tutorials (I guess they are not going to be very long). This is how the submit form will look like (I will style it of course, and add a save as a ...
-2
votes
2answers
157 views

Which one you think is better approach for viewing notification - facebook or quora/forrst?

Which one you think is better approach for viewing notification - facebook or quora/forrst (where you need to hitting the clear notification button) and why? For reading notification in fb, you just ...
3
votes
1answer
126 views

Name and Company - One field or Two?

I am laying out a form on a website with the typical name & address fields. While I've done this a number of times, I have began to try and trim fields from my forms that will be on smaller ...
4
votes
2answers
190 views

Automatically focusing in the search text box on page load for an ecommerce site

This article (targeted for search sites) says: All three sites (google, yahoo and ask) assist the user by placing the cursor within the search box upon page load and allowing the user to press ...
5
votes
4answers
309 views

Is a short stay on Web Page always bad?

There are a lot of articles discussing the fact that users tend to leave a web page in a very short time. Anything from 10 to 30 seconds is what you can expect from a user - and that is generally bad. ...
4
votes
2answers
137 views

Conditioning users

Playing around with my heat in my new vw gti ;), I noticed when you press the heated seats button once, it's starts you off with maximum greatness (3 / 3) press it again it goes down ( 2 / 3) (1 / 3) ...
0
votes
3answers
144 views

placement of interaction elements on screen?

What is the best place for interaction elements? Here's the situation: In our software there is an object (in this case a list with several items) that a user wants to work on. A user could perform ...
5
votes
3answers
15k views

Speech Bubbles meaning

I am developing a toon story to illustrate my company's offerings. May be I'll use a landing page, or just create it on the home page. I have 3 actors in it, a cab driver, a bpo company owner and ...
3
votes
2answers
163 views

What impacts the user's visual flow on geometrically non-traditional web layouts?

I'm interested in making pages that don't conform to the traditional layout of a rectangular grid, for example: Using a grid of hexagons or triangles. Placing the title in the center of the page ...
3
votes
2answers
134 views

Should your Help section have questions or topics?

Which is more user friendly? Organizing your Help section with popular phrased questions or topics? Clear topics are easier to scan whereas with popular phrased questions you have a chance to match ...
3
votes
1answer
76 views

Is there a good reason to have HTML and PDF version of TOS?

We have our Terms of service available as HTML and PDF. Is there a good reason to keep providing PDF version? It's extra work: Several languages Privacy policy / tos Room for mistakes between html ...
5
votes
3answers
170 views

What are the advantages of existing real world patterns in Information Architecture

When explaining real data structures to users, companies often use a parallel to the real world to help explain it. An example is the newsstand on an iPhone. When is it a good idea to do something ...
-1
votes
1answer
202 views

Should we stop using “Home” in navigation? [duplicate]

Possible Duplicate: Home button vs Logo link? The following must be true for most (if not all) websites: Clicking the logo or website name leads to the homepage (/index.html). But the ...
1
vote
2answers
159 views

Use of Twitter Conversation Box

I'm designing the wires for an event page, with a phased approach. Phase 1 only includes registration and information, prior to the speakers being announced etc. In past years they have used a twitter ...
3
votes
1answer
202 views

Different approaches to prompting Mac users about accepting an EULA

I’m a bit technical in my reasoning here but I hope that will be okay. What other approaches are there for displaying the EULA? Are there any who actually offer a non-disruptive prompt? Is there even ...
6
votes
1answer
255 views

How do users use spatial memory?

I have some questions about how spatial memory works and the effects on user interfaces: Do users seek items by spatial memory? What do they actually "link" to a position - a particular object ...
4
votes
4answers
142 views

Reinventing a habitual process: When can it be justified?

A process that a user has become accustomed to, can sometimes receive reinvention for a number of reasons: The process can be simplified The process can become a experience unique to a certain ...
4
votes
1answer
82 views

When applications get personal

Has anyone come across research on the use of first names in applications? We're working on an application with many questions. There's a desire to use the first name of the user, their spouse's name ...
0
votes
1answer
69 views

Putting a one-page view of my website on other websites I do

When I do websites, most times I add a page dedicated only to my main website to serve as publicity and awareness..this is normally done after seeking the consent of the website owner. The issues I'm ...
4
votes
4answers
240 views

Banner Blindness on Non-Profit Web Site With Zero Ads

I am currently considering a page structure that would include a video. The context of the page is it is a kind of landing page meant to provide access to informational and educational materials ...
4
votes
5answers
109 views

Deleting object when a related item is in use

I have a problem with an application that I've written. The usage is about to change and now multiple users will interact with the system. Given that there will be multiple administrators what is ...
4
votes
1answer
131 views

Overriding Default Behavior of Mobile Browsers

In desktop web development, a big user experience no-no is to create a behavior that is not native to the browser. Such as: Disabling the right-click mouse button Creating your own context menu Not ...
6
votes
4answers
441 views

Is pausing button under a scrolling banner necessary?

Carousels appear massively in my web projects, usually for making users able to check each "slides" in detail, we will make the scrolling paused when hovering on the banner content. However, one ...
22
votes
6answers
1k views

Deliberately annoying users to discourage certain behaviour. Is this a bad idea?

In my software, some users deliberately disable certain security provisions or practice bad security practice (such as running the software as root/admin). In the former case there a couple of ...
9
votes
4answers
758 views

UX Research: Can I improve conversion rates with the use of lifestyle over still life product photography

I work for a large UK-based clothing retailer. After some initial customer testing with our product details page there has been some debate on the following question: Do customers generally react ...
3
votes
2answers
127 views

Is it a good idea to show a warning to users who are typing tags incorrectly?

On our site, we have a tag field that looks like the following: Today, while looking at some of our users interacting with the site, I noticed that one of them had used only spaces to separate ...
4
votes
6answers
280 views

In what situations is a “barrier to entry” training requirement before use appropriate?

Sparked by this discussion. Is there ever an argument to be made that products should be deliberately made difficult to use as a barrier to entry for the use of that product? If so, in what sorts of ...
1
vote
1answer
212 views

Yelp Like Adjective Rating System

I am building a website that has users list their outdoor adventures (skydiving, surfing, base jumping, etc) and the other people can comment on them. I want to have a rating system like Yelp which ...
3
votes
3answers
895 views

Do users use Home or Back button to minimize their Android app?

I want to know if there's resarch on to what extent users use the Home button or the Back button when they want to minimize the app. I am very well aware that the "correct" way is to use the Home ...
5
votes
2answers
305 views

Benefits gained by forcing users to register to access content?

Corporate websites often make available white-papers, articles, or other content-related materials pertaining to the company's area of expertise. While this pattern is consistent, the methods of ...
6
votes
2answers
178 views

How can I encourage users to select the 'correct' reason on a contact form instead of just the one which actually sends a message?

On one of my sites I have a contact form. And on that form the user is first asked to select from a short list of common reasons for why they wish to contact me. The actual form itself will either be ...
12
votes
3answers
4k views

Reply all replies to self? [closed]

The mail client Microsoft Outlook have the option to use “Reply All” in a mail conversation. When you hit the “Reply All”-button, your name sometimes turn up in the to-box, meaning you’ll also receive ...
3
votes
5answers
317 views

What should the behaviour be of tabs in a form?

I'm implementing a (subscription)form which is designed by another party. A description of the form: - First there are a couple of text-fields - Then there is a section with tabs which contain ...
9
votes
3answers
7k views

Most useful survey questions for user research?

In your experience, what are the most important questions to ask in a survey for a product redesign? Direct interaction with users is prohibited by my organization, but I have been allowed to conduct ...
6
votes
2answers
330 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
7
votes
10answers
517 views

How to make enterprise information systems more engaging?

“The EPR-system is boring, nothing really happens, and it’s all dull.” I get these kind of claims from my clients, and they expect me to make their software more fun and engaging. The problem is, I ...
16
votes
6answers
1k views

Why do users erase all the password when they hit one wrong key, instead of just the last wrong character?

We login to applications almost every day. The password is stored in our fingers, as an automated process (if they have used it long enough). When users realize they have entered a wrong character ...
4
votes
5answers
208 views

How does a CCTLD affect user behavior?

I'm in the process of consolidating several sites into one. Content that previously lived at http://example.co.uk/ will now live at http://example.com/uk/, content from http://example.fr/ will move to ...
8
votes
3answers
487 views

How to document user interviews

What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
3
votes
2answers
62 views

Less frequent but relevant information more seldom or more frequent but less relevant information more often?

In a project I’m participating in we are in a crucial crossroad. We’re discussing whether it’s better to fill an intranet with information, even if it’s not directly targeted at this particular user, ...
1
vote
1answer
127 views

Could this be a problem for conversion rate?

I just started using a Skype similar application on my Android. The application automatically imports your contacts and facebook friends to have them visible as callable contacts in the application. ...