the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

5
votes
4answers
429 views

Is pausing button under a scrolling banner necessary?

Carousels appear massively in my web projects, usually for making users able to check each "slides" in detail, we will make the scrolling paused when hovering on the banner content. However, one ...
22
votes
6answers
1k views

Deliberately annoying users to discourage certain behaviour. Is this a bad idea?

In my software, some users deliberately disable certain security provisions or practice bad security practice (such as running the software as root/admin). In the former case there a couple of ...
9
votes
4answers
702 views

UX Research: Can I improve conversion rates with the use of lifestyle over still life product photography

I work for a large UK-based clothing retailer. After some initial customer testing with our product details page there has been some debate on the following question: Do customers generally react ...
3
votes
2answers
105 views

Is it a good idea to show a warning to users who are typing tags incorrectly?

On our site, we have a tag field that looks like the following: Today, while looking at some of our users interacting with the site, I noticed that one of them had used only spaces to separate ...
4
votes
6answers
278 views

In what situations is a “barrier to entry” training requirement before use appropriate?

Sparked by this discussion. Is there ever an argument to be made that products should be deliberately made difficult to use as a barrier to entry for the use of that product? If so, in what sorts of ...
1
vote
1answer
196 views

Yelp Like Adjective Rating System

I am building a website that has users list their outdoor adventures (skydiving, surfing, base jumping, etc) and the other people can comment on them. I want to have a rating system like Yelp which ...
3
votes
3answers
837 views

Do users use Home or Back button to minimize their Android app?

I want to know if there's resarch on to what extent users use the Home button or the Back button when they want to minimize the app. I am very well aware that the "correct" way is to use the Home ...
5
votes
2answers
283 views

Benefits gained by forcing users to register to access content?

Corporate websites often make available white-papers, articles, or other content-related materials pertaining to the company's area of expertise. While this pattern is consistent, the methods of ...
5
votes
2answers
170 views

How can I encourage users to select the 'correct' reason on a contact form instead of just the one which actually sends a message?

On one of my sites I have a contact form. And on that form the user is first asked to select from a short list of common reasons for why they wish to contact me. The actual form itself will either be ...
12
votes
3answers
3k views

Reply all replies to self?

The mail client Microsoft Outlook have the option to use “Reply All” in a mail conversation. When you hit the “Reply All”-button, your name sometimes turn up in the to-box, meaning you’ll also receive ...
3
votes
5answers
290 views

What should the behaviour be of tabs in a form?

I'm implementing a (subscription)form which is designed by another party. A description of the form: - First there are a couple of text-fields - Then there is a section with tabs which contain ...
9
votes
3answers
5k views

Most useful survey questions for user research?

In your experience, what are the most important questions to ask in a survey for a product redesign? Direct interaction with users is prohibited by my organization, but I have been allowed to conduct ...
6
votes
2answers
323 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
7
votes
10answers
508 views

How to make enterprise information systems more engaging?

“The EPR-system is boring, nothing really happens, and it’s all dull.” I get these kind of claims from my clients, and they expect me to make their software more fun and engaging. The problem is, I ...
16
votes
6answers
1k views

Why do users erase all the password when they hit one wrong key, instead of just the last wrong character?

We login to applications almost every day. The password is stored in our fingers, as an automated process (if they have used it long enough). When users realize they have entered a wrong character ...
4
votes
5answers
195 views

How does a CCTLD affect user behavior?

I'm in the process of consolidating several sites into one. Content that previously lived at http://example.co.uk/ will now live at http://example.com/uk/, content from http://example.fr/ will move to ...
8
votes
3answers
448 views

How to document user interviews

What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
3
votes
2answers
62 views

Less frequent but relevant information more seldom or more frequent but less relevant information more often?

In a project I’m participating in we are in a crucial crossroad. We’re discussing whether it’s better to fill an intranet with information, even if it’s not directly targeted at this particular user, ...
1
vote
1answer
127 views

Could this be a problem for conversion rate?

I just started using a Skype similar application on my Android. The application automatically imports your contacts and facebook friends to have them visible as callable contacts in the application. ...
7
votes
2answers
710 views

Inviting users to send crash reports instead of bad reviews

I'm developing an Android app and I'm planning to use ACRA - Application Crash Report for Android to get crash reports from users. It seems that a crash report has to survive to many user choices to ...
1
vote
1answer
474 views

ideas on instant messenger implementation on a website

Im looking for a discussions, feedback and ideas on implementing a custom instant messenger implementation in my webapp. I have tried some ideas but they all lack and I dont feel like "ok this feels ...
4
votes
2answers
263 views

Multiple profiles in one single login

I shall allow my users to have multiple profiles in my website, to allow them to impersonate identities they create to post. But I have doubts about the best way to accomplish this. Assume that I ...
3
votes
3answers
602 views

Pan/zoom/select in multitouch

I'm currently working on creating a tablet-compatible version of an application. First off, I know that the worst thing to do is to try and shoe-horn in a bad implementation of multi-touch into an ...
9
votes
2answers
446 views

Is duping the consumer really a good business practice?

I have had this at the back of my mind for sometime and I believe UX is the proper place to post this though I may not phrase the question right so please chime in if you have suggestions! There are ...
4
votes
5answers
709 views

Maximum set of stairs users are willing to climb before needing an elevator

I know this question has many variables related to ones own ambition / physical condition, but I'm wondering if you were to have a multi story building, what would be the maximum set of stairs a user ...
7
votes
3answers
792 views

How to better name modal buttons “Cancel Request” (submit), “Cancel” (cancel)? [duplicate]

One modal-box asks the user wether they want to really cancel the request. Now there are two buttons (submit) and (cancel), but how to best name them? All other modals use text like "proceed" (submit) ...
7
votes
1answer
194 views

At what point do you let users opt in to a redesign?

I'm doing a "refresh".. mainly we are going responsive so that users over 1366px width will see a large layout with bigger media objects, users below 1366px will see the same layout with a slightly ...
-2
votes
1answer
451 views

How often do people use the browser tabs [closed]

What percentage of Internet users use browser tabs, compared to those who always navigate in the same tab?
3
votes
2answers
111 views

Web surfing: people “wandering” from page to page vs people following their goals

When browsing Wikipedia, I often see me drifting from my initial goal to other pages infinitely through hyperlinks. I end up reading pages about things that are far away from the information I was ...
2
votes
1answer
163 views

Unclosable last tab in firefox. Is this a real decision?

Is there any convincing reason behind the decision to make to last open tab un-closable in Firefox? This change has been introduced several versions ago, and I still can not understand why I'm not ...
4
votes
3answers
526 views

“Here will be your logo” - any idea how to visually represent this to a client on a demo website?

"Here will be your logo" - any idea how to visually represent this to a client on a demo website? We are a company offering free demo of client's website, before going for a deal. Although, the ...
6
votes
2answers
336 views

Any “non-tangible” elements of user experience to consider?

Remember that facebook launched on iterations in an only-university-user rollout? This made facebook an elite platform that only users from prestigious universities could use (and of course, by the ...
13
votes
5answers
1k views

What is the UX strategy behind Facebook forcing users to use the timeline?

A few months back facebook took the unusual step of forcing most users to switch to the timeline view of their profile page. I am interested to work out what the strategy was behind this move. On ...
2
votes
1answer
518 views

Loading Times / Breaking points

We all know that a user is not going to wait forever for a website to load. Given there are certain factors and circumstances that can apply to this, is there a breakdown of users stages/breaking ...
3
votes
3answers
76 views

Rely on user awareness by autoselecting or prompt the user to actively choose?

I came across a small dilemma in my development, namely whether as a designer I should rely on a user to actively review settings before submitting an action, thereby justifying having it pre-set, or ...
8
votes
6answers
546 views

What is the best way to motivate users to participate in completing tedious tasks?

I am working for a company that is looking to crowdsource some tasks in a fun, engaging way. The problem is that the task is very tedious. How do we keep our users engaged long enough to complete the ...
5
votes
4answers
748 views

How can the user know that he can enter list of emails separated by commas?

Is it necessary to add instructions, or is it something we expect the user to try ? In this case there's an input where you type an email and add it to a list. Input is only one line, so it doesn't ...
1
vote
0answers
238 views

Customer Journey Maps - Good Examples [closed]

I am looking for some thoughts on Customer Journey Mapping, and what makes a map that much better, as well as some examples on the net. I have found a few through my research - but was hoping for some ...
11
votes
2answers
467 views

Is it OK to nest clickable items?

I've noticed this on the SE network, and realised that when a clickable link is nested in a clickable item, users (me at any rate) tend to forget that the item is clickable. It took me a while to ...
1
vote
1answer
180 views

Drawing/Paint UI's for children [closed]

Does anyone have any good examples of paint or draw program UIs that are designed for children. In particular handling vectors and bitmaps in a way that's intuitive and kid friendly. Or does anyone ...
21
votes
8answers
1k views

Is it ok to style a label as a link to “trick” users into hover it?

The title alone would probably result in a chanting "NO!" as a popular answer, but please let me elaborate. Background We have a table of Something:s. Each Something can hold 1-5 Items. In the table ...
4
votes
1answer
132 views

When is it ok to have two different layouts for the same page inside a web application?

I have a page inside the application that will be displayed inside a popup on other page. Since the page was not designed for the popup size I wanted to create a compact view for it. Would this be ...
4
votes
2answers
94 views

How to differentiate between items a user 'Appreciates' and the 'Appreciations Received' from others

I am building a feature that gives my users the ability to "Appreciate" other users' images, posts and content. But I can not find a elegant method of displaying the two different types of ...
1
vote
2answers
193 views

Can a salesperson be a good UX designer, as compared to who are not? [closed]

Can a salesperson be a good UX designer, as compared to who are not? I just want to know, if a person who knows how to play with users mind, OR read the users mind would be a good UX designer as ...
10
votes
4answers
1k views

Is there a reason to keep a Facebook 'Share' button?

For over a year now, the Like button enables you to add a comment, and it shares the story on Facebook with the thumbnail and all. Although the share dialog gives more options to the user - they are ...
2
votes
5answers
188 views

What relevance does it have to show MORE search results on a SEARCH engine?

There is a study that users do not go past top 3-5 pages in a Google search, on which predominantly everybody would agree. If you would get your best results - it means to be within the top 5 page at ...
1
vote
1answer
151 views

UX and UI copy / knockoffs - looking for stories [closed]

I'm researching the concept of copying experiences and design for a lecture I'm about to give. Why are we copying, what are the right and wrong considerations we take, and how does it effect the user ...
4
votes
4answers
429 views

Use of Radio Buttons (Identification Context)

I want to design a 2 steps sign up screen: identification personal info My question is regarding step 1. In this step the user will have to choose between ID or passport number. Once he choose, he ...
1
vote
1answer
200 views

Eye tracking websites? [closed]

I'm looking for eye tracking service. I went online and couldn't really find much. It doesn't have to be free. Which is the best company that provides this service?
5
votes
2answers
540 views

designing an “online / offline ” status indicator and examples of existing ones with good practice

Im trying to integrate an online / offline User Interface element in my application ( web app) I have some trouble getting it matches with the other user interface elements, and wonder what you guys ...