the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

10
votes
3answers
473 views

Opt-ins versus opt-outs in forms - does nobody else care?

Whilst filling out a form on the Royal Mail site this morning, I came across this heresy of form design: the self-negating checkbox... This required careful (re)reading to ensure that: I was ...
4
votes
4answers
156 views

Security issues if not forcing a user to sign up

I've built a simple web app Flask.io that enables users to create and share to-do lists. It doesn't require sign up. This is an important differentiator. I don't want to force the user to register ...
2
votes
3answers
247 views

Providing multiple paths/flows for the same Action

We are developing a complex platform with heavy functionality, and I am having a dilemma, concerning whether or not to add a button for the same functionality one-step earlier in the User Flow. As ...
7
votes
5answers
377 views

How many social buttons?

There are millions of social networks out there. Of the top popular ones, like Google+, Facebook, LinkedIn, Twitter etc., Q: How many, in numbers, should be put up at all? UPDATE: Organization ...
2
votes
3answers
141 views

What is the best way to make the users rank a page?

I have a music portal where I need to make the users rank pages. Type of pages: Playlist Artist I need the user to: View rank. Vote up or down. The ranking must be a up / down vote system. I ...
6
votes
3answers
232 views

Should an admin decide what users can do, or should he decide what not to do?

Which one is better option for an admin from a usability point of view? Suppose if a system is supposed to authorize a user to have access (and different type of access like read only or read write) ...
3
votes
3answers
104 views

Constant canvas size vs. Resizable canvas

When developing a graphical editor there are two options when creating a canvas: a canvas that has a constant size a canvas that can be re-sized by adding figures at the edge of the canvas, or by ...
14
votes
5answers
950 views

Show/Hide Password Icon - Eye/ Closed Eye? Is the “Eye” icon offensive to any cultures?

I am on a project where we are implementing show/hide password functionality, and after significant research I discovered the 'Open Eye'/ 'Closed Eye' to be fairly standard. Once this was implemented ...
4
votes
2answers
279 views

Tab order for previous/next buttons in a form

We have a multi-step form that has 2 buttons (Previous and Next) at the bottom of each page. The Previous button is on the bottom left-hand side, and the Next on the bottom right-hand side. What ...
7
votes
5answers
164 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
4
votes
4answers
271 views

Vote Up/Down and adding to favourites

I have a big dilemma. I'm creating an application in which users can do almost the same thing that on Instagram (in 'Photo view' terms, they can just Comment a photo or add it to favourites using a ...
10
votes
5answers
566 views

Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?

If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName? Telephone books list by last name first: Outlook lists by first name first: Is one way ...
13
votes
3answers
441 views

Do people find someone in a list faster by name or a profile picture of the person?

I am looking for research to find out if when looking through a list such as a team list in a project management app people find it easier to find someone by their profile picture or their name? I am ...
86
votes
12answers
4k views

How do you give your user options without overloading them?

I was using WinSCP the other day for transferring files, when I came across this.. umm.. I'll call it a set of options, but it was more like an interview. Oh boy. I just want to move a file. Now I ...
12
votes
4answers
561 views

Why are sinks always rounded?

I've noticed a trend recently that some sinks have a flat base, but they seem to be few and far between. Are there any reasons related to UX for why sinks have traditionally always been round?
8
votes
4answers
524 views

Tag cloud for web site actions - a no-no?

I am building a website, and my designer came up with the idea of using a (3d) tag cloud to display the different actions a user can take (the site's functionality is somewhat complex, and so ...
5
votes
1answer
386 views

Are there any performance or usage statistics for landing pages with no navigation?

Im noticing a trend of landing pages, where the landing page would not have the websites navigation on it, nor the footer, but would stand as its own micro website, with only the logo at the top left ...
26
votes
8answers
2k views

Do people actually use tooltips?

I know I use them, and my peers use them, but how much does the average user actual use tooltips to figure out functionality?
6
votes
4answers
1k views

When to use reversed/mirror arrow cursor?

Is there an established pattern for when to use a reversed (right-pointing) arrow? I most frequently notice it in Outlook on part--but not all--of messages in my inbox: My Google-fu failed at finding ...
11
votes
3answers
232 views

Is a Q&A site a reasonable replacement for a forum for a software product?

I'm building a website for an open source piece of software that revolves around backups and cloning. I was originally going to use phpBB for the forums, but then thought about the possibility of ...
7
votes
3answers
213 views

Where should I display 'free shipping if payment by debit card'?

I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website? I think the most ...
2
votes
4answers
514 views

What's the cleanest option for a loading indicator in a login dialog?

I have a login dialog for a desktop application, something like this: download bmml source – Wireframes created with Balsamiq Mockups When the user clicks on Login, the color of the ...
1
vote
3answers
97 views

loading new view from which direction ? L2R or R2L?

I've been developing mobile apps using sencha touch for quite a time now. In that, whenever a new view is to be loaded, default animation direction is from Right-to-Left. This can be seen in android ...
13
votes
11answers
1k views

Why is it that all caps text looks like SHOUTING, but all caps handwriting is easier to read?

Specifically for UI -- handwritten mockups, comics, etc are always better all-caps, but the same is never true for printed text. Why is that? Visual Studio 2012's all-caps menus are generally ...
2
votes
2answers
205 views

Why when you click an app in the Google Chrome, the app icon become larger not smaller?

When you click something you expect the size of that object or thing become smaller. But in Google Chrome when you click on an app, the icon of that app becomes larger. I'd like to know why Google ...
4
votes
2answers
171 views

Does the size of an input influence its value?

I've recently started using BackBlaze as my backup service and I noticed something interesting on their restore sign-in page. The password input is slightly longer than their email input. Since ...
29
votes
7answers
1k views

How patient are users at wait dialogs?

What is the length of time the average user will wait at a wait indicator (i.e. a spinning circle, beach-ball-of-death, egg-timer) before they think something has gone wrong? If anybody can point to ...
3
votes
2answers
455 views

Enterprise Social User Interview Questions?

I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
3
votes
3answers
149 views

Asking for more info on whitepaper download then on trial sign up

Im currently researching how to handle lead generation forms. I came across a website which has 3 slightly different forms for downloading a white paper, downloading an ebook, and downloading the ...
7
votes
8answers
779 views

How to visually suggest to the viewer that there is more than meets the eye in a elegant, neat looking way?

From a user experience design point of view, what would be a good way to let the viewer know, or better said, I want the user to "get it as he sees it" without further explanation that what I am ...
7
votes
5answers
738 views

Is right-click still an important gesture to hold on to?

With more and more people using mobile devices (or devices which doesn't have right click gesture), its getting tough to indicate that there is an activity that involves right click on desktop ...
4
votes
3answers
278 views

Is there really a content strategy just for mobile?

I've orded a book called 'Content Strategy for Mobile' which should be an interesting read however, surely if your content is good enough for your desktop site should the same not apply for mobile? ...
17
votes
7answers
1k views

Greyed-Out vs Invisible

What is a good criterion or rule-of-thumb for determining when a control should be greyed-out and when should it be completely invisible?
5
votes
4answers
272 views

'Contact Us' in Navigation bars

So looking at a particular site's analytics, you usually find 'Contact' very high on the list of destination page views. My question is... Do you think people expect 'contact us' to be the last ...
229
votes
24answers
35k views

How can users be prevented from pouring water into the bean compartment of a coffee machine?

Typical coffee machines have two user-accessible compartments: one for water and one for coffee beans. Pouring water into the bean compartment kills most machines, the repairs cost a fortune. Now ...
26
votes
5answers
2k views

Is database too technical a term for user?

Are these terms 'Database', 'Record', 'Table', 'Field', 'Row', and 'Column' too technical (or even relevant) for a normal online banking application user, especially when talking to a customer service ...
12
votes
4answers
482 views

A/B Testing Technique

My friend and I were having a discussion about different ways of A/B testing. His technique was to make a single small change (e.g. changing the colour of a button) and then perform A/B Testing to see ...
7
votes
5answers
195 views

Alternatives to showing file size in a download?

I think I've seen somewhere that only showing the size of a file for download is not particularly useful for some users (in particular those less technical users). I guess the argument for this would ...
12
votes
4answers
224 views

Name or data on this error alert phenomenon?

This is just a curiosity on my part, but I'm wondering if there's a name or studies for what I'm going to describe. I've noticed in many UX scenarios, not just computer related, that when there's an ...
5
votes
1answer
89 views

Formatting “days” in a timespan

When formatting timespans in short form for something like a stopwatch, I know the standard in most places is to use hh:mm:ss.ff (where "f" is "fractional second"). Some places will use mm' ss" ff, ...
7
votes
5answers
691 views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
4
votes
3answers
234 views

When do you present a website UX survey?

I'm wanting to build a usability survey on a website that's used by mortgage brokers. It's a website where users will come not to browse, but to find mortgage product information while a client is ...
5
votes
3answers
193 views

Logging in with email only

I'm working on a blog and there will be an option to post a comment. I could implement registration with username, password and email — the standard way. I could implement 3rd-party authorization ...
4
votes
2answers
147 views

What's the best way to navigate from between two screens in an App?

What's the best way to navigate from between two screens in an App? I'm writing an app which essentially consists of 2 screens of content, each displaying different type of news. I'm having a really ...
25
votes
15answers
2k views

Should personal data be asked at the beginning or end of an online survey

Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details? My intuition says putting it at the end will yield ...
4
votes
3answers
321 views

What is a proper verb tense to use for a Web App?

I’m creating a web app for services like CRM, Helpdesk, etc, and I’m wondering what might be the best verb tense to use to address users… Why? There will be a lot of tooltips, help guides, ...
3
votes
1answer
98 views

Using a column based layout for text content

Text typically falls into a single column on the majority of websites - the user reading down the page. The only scroll motion therefore is downward. I've been experimenting recently with the CSS3 ...
2
votes
1answer
85 views

Can providing articles on security improve the perception users have of the security of a website?

I also know many who turns off scripting (JavaScript) from running on their system and won't open any website without HTTPS or any security protocol. Whenever I read about Facebook updating its ...
8
votes
2answers
293 views

how can you improve the appearance of security

What are the different ways to make users (especially paranoid one's like me) feel safe about the security aspect of the site?
1
vote
2answers
182 views

How does the perception of website data being insecure affect usability?

If the user perceives that data entered into a website is insecure (if it is perceived that it can be hacked, stolen or tampered with), how is the usability of the site affected? This question is in ...