the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

2
votes
1answer
172 views

What is an effective way to present System Update Progress to a user that also lowers frustration?

I am working on an app that starts installing any pending updates when a user logs off the (Windows) workstation. The finished app will look like this (minus 'button1'): Our branding is in the ...
7
votes
2answers
166 views

Is making an important action harder to find an effective practice, when trying to discourage its use?

The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
1
vote
2answers
274 views

clearest place for 'call to action' button?

I'm working on some wireframes and I've heard that just to the right of center is best for the primary object on your website. Is this right? and if not, where is the best place to have a 'call to ...
2
votes
1answer
125 views

Search Methods, Behavior and No Results

I've recently been working on a project where toner cartridges are being sold. The current product listing only lists the manufacturer and the model number, but excludes the model name. For example, ...
3
votes
2answers
130 views

Helping users identify site search functionality

I'm looking for ways to better expose the search functionality, which in my case plays a big usage role. I've been conducting talks with users, and have managed to identify that it's functionality was ...
66
votes
13answers
5k views

Why does the email subject appear before the body when composing an email?

Note: I am not talking about reading experience, I am focusing on the experience of composing email. I am very aware of this issue since it happens to me all the time, and I am pretty sure that it ...
3
votes
1answer
144 views

Unlock Account for Highly Secure Website

I am working on project for a very secure sensitive website in which the objective is to make the "unlock account" workflow easy and intuitive. Currently, if user enters wrong username and password ...
10
votes
6answers
3k views

Low-fidelty vs high-fidelity: Do they elicit different types of reactions?

You often read claims that lower fidelity prototypes illicit different reactions than higher fidelity prototypes. This came to mind again today because I came across it when reading a post on UIE ...
4
votes
3answers
159 views

Who should be able to pause/restart/quit the game in a turn based game?

I have a game that consists of players making moves in turn, on a single console (Xbox 360). Up to 16 players can play in one game. The xbox can have up to 4 controllers associated/connected to one ...
3
votes
2answers
171 views

Where to place advanced search option in a shopping app?

Should users be provided with options to adjust budget, color, category etc. while searching or on the catalog page ? I think providing advanced search options on the catalog page where relevant ...
2
votes
3answers
423 views

Night/Day Mode Toggle

I'm working on a website that features a "day" mode and a "night" mode that the user can toggle between. The day mode will have a light background with dark text, the night mode will have a dark ...
171
votes
11answers
39k views

Why do users click randomly and rapidly when an application hangs?

This question came to me when I witnessed a collegue's behaviour on an application freezing due to a large operation. And it's something I've certainly done myself. An app freezes for more than a ...
17
votes
4answers
810 views

Should users be directed to a 404 page or a landing page?

We have two pages. One is a landing page, given by the route /region. The other is a detail page for a particular region, given by the route /region/summary/{id}. The landing page is the normal way by ...
30
votes
7answers
2k views

A better condom user experience

The lack of use of condoms is one of the most critical issues in global health today. However the problems with condoms have little to do with how effective they are when used. Instead the problems ...
6
votes
4answers
312 views

Does Lack of Content Contribute to Higher Bounce Rate?

I've been doing some research in Analytics to hopefully discover why my bounce rate is higher post-redesign, and thus far, my results have been inconclusive. How important is it that a site has ...
7
votes
4answers
276 views

How to unobtrusively confirm a user's choice in a survey?

I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college. They have to answer the same question for every course they study. There are some ...
15
votes
3answers
2k views

Tags or hashtags?

I have a website at www.flickwit.com. I would like to introduce tags to allow users to search for content more specifically than channels. I have been wondering which option would be more acceptable ...
6
votes
3answers
243 views

Is Successful Validation useful for step forms

We've been designing a registration form with 5 steps. The form has many input fields, some required and some not. The validation is client side and is represented with red text for errors. I was ...
2
votes
2answers
195 views

Less noisy cell buttons on a table

I have table where almost all of its cells are a button that works independently. When I add a 3D button-like design to each cell, the table becomes a large chunk filled with buttons and looks a ...
8
votes
6answers
492 views

How can I make these links more obvious to click on?

I'm working on a website redesign for a dental laboratory. While testing the home page with a user, they never clicked on the links in the subnavigation. They clicked on the larger buttons in the ...
7
votes
4answers
554 views

Do we need to show Cart page after user clicked “Add to Cart” from list page?

Suppose if a user clicked "Add to Cart" from a product listing page, Do we need to redirect to Cart page instantly? Or stay on the same page and show "Added to Cart" with disabled style ? How do we ...
9
votes
4answers
828 views

Amount of Time To Determine a User Has Stopped Typing

I have a filter form for a list. One of the fields is a text search field. When a user types in the field, I wait until the user has stopped typing for a half second (500 milliseconds), and then ...
2
votes
2answers
150 views

Mobile, “Show Remaining” or “Show All”?

In a mobile screen I have n data items in collection, but I am limited to show first 3 or 4 items from it. For the rest I can put a button below 3rd or 4th item which can lead my user to a popup where ...
5
votes
2answers
123 views

content for information message

Is it better to display a positive informative message "You can only view and share links of icons. for additional options please login" or negative informative message "Downloading, Uploading or ...
9
votes
4answers
720 views

Is it still effective and appropriate to use psychological pricing for IT people?

I need to build pricing plan for service that will be used mainly by developers and designers. I can't decide what price to use, e.g. $20 or $19. I'm afraid that well-educated and smart people ...
31
votes
8answers
2k views

Save, Favorite or Star?

I'm working on a job app and I would like to offer our user the possibility to save a job and let them find it quickly later. First I thought using a star icon to let them "star" a job like starring ...
6
votes
2answers
2k views

What is a good color combination, visibility for outside use

I am designing the layout for a touchscreen for outside use, What are some good color combination to use that will be visible under the sun light for outside use? Maybe bright neon colors?
4
votes
5answers
2k views

Should mobile navigation be aligned to the left or right?

I apologise if this question is a duplicate. On a quick browse I couldn't see anything referring to this. I've always aligned my navigation icon on mobile to the right. Mainly because I just assumed ...
5
votes
3answers
791 views

Should we still provide social sharing options in a responsive design?

Since the majority of the browsers on small devices (and Safari on desktop as well) already provide a function where the user can share the content on — for example — Twitter, should we ...
4
votes
3answers
439 views

Would you hide prices for a B2B software on products' public site?

I'm working on a cloud based B2B software and top management is insisting we don't show the prices on our public site. I can't understand the reasoning behind this. How will this affect the customers ...
5
votes
3answers
558 views

Is it a good practice to include a feedback button?

Is it a good practice to include a feedback button on the side of the website? or how do you recommend to get feedback from users at a initial phase of a project?
78
votes
18answers
8k views

Are age verification banners effective?

I'm curious as to whether or not these Age Verification banners that appear on some sites are really "effective". That is to say, do these really help to deter/prevent users that are underage from ...
6
votes
3answers
321 views

Forms: Is it right to show empty fields in an info page?

In an application i am designing, there is a form, where the user completes the fields and some of them might remain empty (not filled by the user). Then we have the info page showing all these fields ...
10
votes
6answers
3k views

Metrics for measuring user engagement for web applications

Unlike business and e-commerce sites, web applications don't necessarily have an end-goal or target for users to achieve. What are some metrics that can be used to measure how 'engaged' users are with ...
36
votes
5answers
1k views

How should we prepare users for a site overhaul?

We've taken over a legacy web application that has been running without anything changed for the past 4 years. We are currently re-writing the application because the original source code has severe ...
7
votes
2answers
195 views

Are people used to seeing a “My Cart” link in the header?

I have been designing an E-commerce platform where users will be able to buy Apps from the marketplace. I had thought of placing "My Cart" links in a number of places, such as: Docked widget in ...
11
votes
3answers
476 views

What is better than top-posting and bottom-posting?

Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...
4
votes
4answers
512 views

Best way for sign up process after invite

We are building an app and I'd like to have a faster sign up process for users. Right now users can only get access after they got an invite by mail. After they got the mail, they can click on a link ...
7
votes
3answers
286 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
6
votes
3answers
196 views

How should I alter my programs progress bar?

An application I have just been asked 'to take care of' has some interesting code features. One is that when it is loading up the login screen, it displays a 'splash' with a progress bar. This splash ...
6
votes
4answers
500 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam ...
7
votes
3answers
207 views

Should we use Microsoft's feature names, or our own? “Autofilter” vs “Column filter”

Many Microsoft softwares, like the Office suite and the Windows Explorer, feature a type of column filter that they have dubbed the Autofilter. It filters rows based on column content. It adapts the ...
24
votes
7answers
1k views

Should progress bars show percentage

In the application I am designing we are currently just displaying a circle that rotates clockwise from gray to green. Inside the circle is a number indicating where in the process it is (20, 50, 90). ...
3
votes
5answers
201 views

Is Chrome's ToS usage statistics opt-in a dark pattern?

I've just published a blog article on Google's deceivingly clever trick to increase the opt-in rate for its Chrome usage statistics collection program. Take a look at the Chrome ToS screen, especially ...
21
votes
2answers
650 views

What's better for invitation emails: a temporary password or a one-time login url?

Our web app allows our customers to invite their collaborators into their account. They can submit the new user's email address, and our app sends the new user an email inviting them to login. Once ...
2
votes
2answers
758 views

Experience with effective subject and body for “credit card expiring soon” emails

I have a subscription service that has a few dozen subscribers drop off every month because of expired credit cards. I was hoping to gain a little insight into some best practices for an email to prod ...
4
votes
6answers
1k views

Is a captcha necessary when email validation is being utilised?

During registration for my new website, I'm going to require that a link is clicked in a confirmation email before a new user has full privileges. Is this a good way to remove spammers/bots, or do you ...
27
votes
6answers
1k views

Should offensive/vulgar usernames be banned?

I'm making a new site, where there will be a lot of public comments hopefully, and this thought crossed my mind. Is it right to ban usernames with swears in them? Do people even create usernames like ...
-2
votes
2answers
305 views

Should registration email for a website greet with “Congratulation”? [closed]

I have created a new account.At the start up. I received a Congratulation email saying. You are now part of this site. Doesn't it look strange? Mail Format: Congratulations!Thanks for registering ...
3
votes
2answers
74 views

Which is better option Create/Save for Activity and Circle? [closed]

I want to create an Activity as well as Circle for networking. Which button will be suitable 'Create' or 'Save'.