the way user interacts with an artifact and the reaction and/or behavior to the environment

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2
votes
2answers
867 views

difference between liking and following something

I am curious if there is a consensus to what could be considered the substantive differences between liking something and following it. It seems following is for users that you are not friends with ...
2
votes
3answers
89 views

Automated options vs. confirmative options

I got two options in my application: Auto save on close Confirm saving I believe both options are obvious in their functionality, but what should I do when the user wants saving to be confirmed, ...
2
votes
5answers
169 views

Techniques to aid remembering serial numbers

What methods can I use to aid users to remember a serial number? While you might expect people to write them down, many just try and remember them, then get it wrong, and need to retrieve the number ...
2
votes
1answer
104 views

How should I update the UI after user role change

One of the guys that tested the ERP I'm developing has noticed the following: When a user role changes, this should be reflected immediatelly in the system. At this time the changes in user ...
2
votes
2answers
220 views

User Research: What would be an appropriate way to observe users' true behavior in a very personal environment?

The question is about qualitative research (not tracking or usability testing). Contextual inquiry (for example) is mostly described in the context of "work". Users are being observed while ...
4
votes
2answers
190 views

What do users expect when showing list of friends who use the app vs friends that don't?

I have made a philosophy/ethics question multiplayer game for a obligatory norwegian course on all universities. App is loaded with questions you can answer alone, or against an opponent. To battle ...
3
votes
2answers
325 views

User research on 100 people

Has anyone ever conducted user testing on a mobile app or service with a large amount of people? (around 100 people). We plan to give the users the application and have them use it for 1 week. It ...
2
votes
3answers
229 views

wildcard * representations for non technical user (delimiter synonyms)

So what I am looking for is a way to represent a wildcard or * delimiter for non technical users that possibly may not need an explanation. i.e. If a user wants to search for EJ-205, EJ - 205, EJ ...
2
votes
7answers
164 views

Do savings and subtotal need to be displayed on a product page?

We are designing a product page and I think having money you saved and subtotal is redundant as it appears in cart and during checkout. My colleagues think "You saved a total of $XX.XX" is crucial. ...
1
vote
1answer
144 views

Where / how is the best way / location to display a menu under a menu

Upon login I have a menu with options and underneath it another menu ("what to do with those") What will be the best practice in this scenario to display this menu and buttons from a UI perspective? ...
2
votes
1answer
117 views

Are people more weary of Location Services when it's not a smart phone?

Our web site uses location data to give the user a localized UI. I was wondering what other peoples experiences were with the newer HTML 5 pop ups that offer to automatically grab the user's exact ...
1
vote
2answers
137 views

Phone call or contact form?

Is there any research into which and why people prefer filling contact forms/writing e-mail to calling by phone? I want to check my hypothesis that wealth people over 30 y.o. prefer phone call over ...
2
votes
2answers
133 views

Slider/slideshow behavior on inactive page

What's the appropriate behavior for a slider/slideshow on a page when it's not visible (e.g. user switched the tab or just scrolled down, so the slider is outside of visible part of the screen)?
0
votes
3answers
108 views

Automatically push relevant documents to user.

We have a library of documents available for user. Current approach is upon selecting the document on the mobile device, if it's downloaded, it will open, else the document will be downloaded ...
1
vote
4answers
184 views

returning customer vs new customer

Currently I am using the below scenario for returning customers and new customers. The address form is beneath. So if you are a new customer we require email and phone, but if you are returning then ...
3
votes
8answers
446 views

Users keep missing an important page element

I run some user tests on a finished page (not the mockup you see below) and found that two thirds of the users (in a sample of about 10) miss the Back to previous page link at the top left of the ...
3
votes
2answers
302 views

Handedness in touch or tablet software UI design

I read a previous post on discussions about designing UI for left or right hand users, but I thought they left out an important discussion when it comes to touch and tablet devices. For example, I ...
4
votes
2answers
106 views

cart items quantity notification

I have an e-commerce site and in the top right I have the typical image of a cart, and next to it the quantity of items in the cart. Currently the quantity shows the number of different products, ...
0
votes
2answers
159 views

Search bar blindness

Does anyone have success story with on site search in e-commerce field? I mean someone have achieved more then 25% of visitors actually use in site search instead of viewing all main categories? I ...
2
votes
2answers
231 views

Remember Me in an enterprise application: What to remember?

I've just finished a well-thought login validation mechanism and have asked myself the following question several times: What does the user expect when he checks the Remember me checkbox in an ...
2
votes
1answer
147 views

What is the best way to bring your old users to your new site?

A project I'm working on involves the creation of a new site that will host around 80% of the content of an old one. The content will disappear from the old site, and become solely available on the ...
3
votes
1answer
437 views

Best way to ask user for large amount of data input on iPhone?

I have a question about designing the UX that requires a large amount of data to be entered by the user upon signing up for an app - needed as the app cannot function without this data - how can this ...
1
vote
2answers
205 views

Why the familiarity of a button can decrease as users experience grows?

Recently, I was working on understanding how familiarity changes as users' experience increase. A very normal understanding will be that the familiarity increases as users use the button and the ...
4
votes
4answers
399 views

Transparent resin casting vs. solid metal color

I am designing an electronics circuit (gps-tracker/recorder) that I would like to cast in a material for durability and aesthetics, as pictured. I may decide to sell it at some point. It would be ...
4
votes
2answers
831 views

Should multi-select dropdown/box have an “all” option?

We have a situation where we have an optional "multiple select" box, that looks something like this: <select size="5" multiple="true"> ... </select> This select box allows you to ...
1
vote
2answers
163 views

What is meant by context of user?

I regularly hear comments about "understanding the context" What is meant by this - is it the how, when, where, why, who, what of a users experience. This may sounds obvious, but I'm interested to ...
6
votes
1answer
202 views

Different experience in simulation and real system

I couldn't find a better match of SE site to ask than UX. My question is what is the technical term when a user have difficulty (cognitively speaking) of using a real system because the user was ...
0
votes
3answers
284 views

single account creation page vs progressive step by step approach?

I am bit confused on which approach to take, the issue is we have 2 major sections, one is asking for user profile information - just 4 optional fields and the other is about user preferences to ...
2
votes
2answers
129 views

Tab to whole item group or button within item group?

This is my first post in User Experience, so hopefully this is the right place for my question. It's a question there may not be a definitive answer to, but hopefully someone might be able to help ...
4
votes
6answers
250 views

If a user does not want my application to use his title, should I give him a checkbox for this setting?

I am creating a software which will be used by scientists. There are two places where names will be used: first, in personal greetings ("You are logged in as Rosalind Frnklin"), and second, in ...
1
vote
4answers
391 views

Consistency vs Simplicity

I am working on a system for doctors and designing a 'schedule an appointment' page. Our system works on building a health network for doctors. Would it be better for me to have the appointment form ...
2
votes
2answers
129 views

Should I give users the opportunity to give separate ratings for quality and interest?

I'm providing the user with the option to rate news articles 1-5 stars. I'm trying to determine the quality and interest of articles based on the user ratings. My first thought was: Interest = total ...
5
votes
6answers
455 views

Should I display the “Required” field legend?

Within a form, is it enough to just display an icon next to the required field and void the instruction text saying "* required fields"? In addition to that, is there a specific style (shape, color) ...
7
votes
4answers
361 views

Using long domain name which actually explains the site's purpose

Im asking this question since it will directly affect the user experience. I am planning to buy a domain name for my new site. I want to use a domain name that directly explains the purpose of the ...
2
votes
2answers
213 views

Where does UX fit into captology, if at all?

I only recently came across the field of research known as captology, where the psychological principles of persuasion is combined with computer technology. Assuming that user experience design ...
16
votes
6answers
714 views

Could user-tests with impaired / drugged / tired people lead to better interfaces for everyone?

I wonder if GUIs that work better for drugged people could work better for sober people as well? I wrote drugged people, but I actually meant other limitations as well, like being very tired or ill. ...
5
votes
6answers
411 views

Is obstructive behaviour in order to protect a user's health considered good UX?

There are a number of examples of applications/systems following a behaviour which is meant to protect the health of the user. Ranging from games prompting the user to go out and do something else ...
12
votes
7answers
2k views

False identification of gender on website registration

How can I filter male and female users of a site? My Problem In brief : We are building a relationship website and want to differentiate users based on gender but need to avoid males registering as ...
19
votes
5answers
1k views

Is giving users false assurance a good thing?

I've seen websites that show messages like - Sorry, Something went wrong, we're trying to fix this ASAP , when they really should be displaying : 404 - the page you're looking for does not exist One ...
0
votes
3answers
93 views

Mixing promotion with value

I am developing a product to help people book cabs easier / faster. Once the cab is booked I was hoping to provide a safety feature to it by allowing the customer to send a sms to a family member. The ...
1
vote
1answer
162 views

Hover call to action picture/icon

How to show user that here you have to hover cursor? All we know that if it is something convex it's clickable. How to show hoverable element?
0
votes
2answers
550 views

Design vending machine for Blind and Deaf [closed]

I recently came through this interesting design question, which has been stuck in my head since then. Now, putting myself in such a persons shoes (though its weird and tough to think like that), ...
4
votes
2answers
184 views

Is it better to mirror a real-world system for specialized users?

I'm designing a web interface for a control-center kind of thing that's extremely information-dense because it controls a fairly complex system. To an outsider, it's kind of been like trying to make ...
1
vote
6answers
496 views

Usage of an arrow to symbolize ordering: is this a universal symbol? Should something else be used?

When displaying tabular data, is the usage of an arrow, an universal symbol? (To symbolize if we're ordering in ascendant or descending order.) I'm trying to figure out, if my developer tool, should ...
2
votes
2answers
166 views

Explaining embeddable widgets to not so tech users

I need to design a view for two embeddable widgets (login and calendar) on a web-app for desktop browsers. The view should explain what the widgets are and how should the user set them up. Is there ...
6
votes
3answers
208 views

When is the best time to deploy operating system updates?

Related to this question, it was proposed in the comments that it frustrates the user even more when when they go to shutdown their workstation and it takes forever to install updates. However, it's a ...
2
votes
1answer
172 views

What is an effective way to present System Update Progress to a user that also lowers frustration?

I am working on an app that starts installing any pending updates when a user logs off the (Windows) workstation. The finished app will look like this (minus 'button1'): Our branding is in the ...
7
votes
2answers
166 views

Is making an important action harder to find an effective practice, when trying to discourage its use?

The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
1
vote
2answers
274 views

clearest place for 'call to action' button?

I'm working on some wireframes and I've heard that just to the right of center is best for the primary object on your website. Is this right? and if not, where is the best place to have a 'call to ...
2
votes
1answer
124 views

Search Methods, Behavior and No Results

I've recently been working on a project where toner cartridges are being sold. The current product listing only lists the manufacturer and the model number, but excludes the model name. For example, ...