the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

8
votes
3answers
708 views

input type file workaround for usability reason

The HTML input of type file consists of a text filed and a button that says "Browse". Because our users are not English speakers, we would like to change the wording on the button to be in Hebrew. But ...
8
votes
3answers
351 views

How to differentiate icons for *client* from *server* IT services (mail, web, filesharing and so on)

I need to design a UI that includes widgets to control a server computer, and a client computer. This means I'll be doing similar pairs of icons for mail (mail program vs mail server), web (browser ...
8
votes
3answers
373 views

Should the Autocomplete let the user display terms that get 0 results OR should the Autocomplete only contain terms that would lead to results?

A user uses Autocomplete to search for something. The number of results for the term searched (using the autocomplete) is zero. Should the Autocomplete let the user display terms that get 0 results ...
8
votes
7answers
2k views

How to measure self reported computer proficiency? Ideally with one item

For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks. How can we best measure that? A ...
8
votes
2answers
515 views

How long does the User remember?

I'm wondering for how long the User holds the knowledge about a site? Assuming that you (as User) came to a new website, browse it for a while, accomplish your goals and then leave. You have learned ...
8
votes
4answers
632 views

Would it be risky to gamify school?

I feel that gamification could help kids to get engaged with their courses. There is probably lots of ways to make school enjoyable and it's even more obvious when you look at stackexchange platforms. ...
8
votes
2answers
240 views

Are people used to seeing a “My Cart” link in the header?

I have been designing an E-commerce platform where users will be able to buy Apps from the marketplace. I had thought of placing "My Cart" links in a number of places, such as: Docked widget in ...
8
votes
4answers
862 views

Tag cloud for web site actions - a no-no?

I am building a website, and my designer came up with the idea of using a (3d) tag cloud to display the different actions a user can take (the site's functionality is somewhat complex, and so ...
8
votes
4answers
255 views

Should we show how many views a page has?

As part of a new site design I've put in the functionality to track and count unique page views. This is predominately used to create a list of popular articles and blog posts. Is there a negative or ...
8
votes
3answers
891 views

How to document user interviews

What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
8
votes
2answers
943 views

Auto-suggest confuses users; How do I improve it?

I wanted to get some ideas on how a problem like this might be avoided. A mobile app (android, ios) that I work on uses a local sqllite DB to power an auto-suggest feature on the search screen. The ...
8
votes
1answer
168 views

Do people use “auto search this page” more than manual visual scan?

There are often discussions about how many links on the page is too many or how much information is too much in general. I am curious to know if there is any studies related to how often and when ...
8
votes
3answers
435 views

How accepted is the “Hooked Model” by UX?

The Hook Model for designing habit-forming products is not frequently mentioned in UX lectures. The model seems to be about creating "habits forming products". How necessary this model, really, if ...
8
votes
2answers
245 views

How to encourage users to manipulate search criteria to get results

Context I have a large pool of telephone agents using a custom built piece of software to track the calls. Due to the high pressure of having a caller on the line agents often rely on old methods for ...
8
votes
3answers
179 views

Form prompts inside form fields always wrong?

I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format. Personally I would consider it terribly wrong (force to memorize data format, ...
7
votes
5answers
531 views

How to say that an online demo is interactive in 2-3 words?

Basically, they can play around with the app, to get a feel for it in a advance. The target audience is business owners who may or may not (likely not) be technologically inclined. Demo implies that ...
7
votes
8answers
1k views

How to visually suggest to the viewer that there is more than meets the eye in a elegant, neat looking way?

From a user experience design point of view, what would be a good way to let the viewer know, or better said, I want the user to "get it as he sees it" without further explanation that what I am ...
7
votes
8answers
2k views

Do android users press the menu button?

I want to add a new function to my android application, but am a little bit confused in deciding where exactly to display the functionality. I can either show it as a button in the application or add ...
7
votes
4answers
1k views

How best to securely present personal info in a members account page

I’m currently working on a utilities site for which signed up customers can access their personal information by means of an Account Page i.e. name, home address, email address, tel no. , billing ...
7
votes
10answers
584 views

How to make enterprise information systems more engaging?

“The EPR-system is boring, nothing really happens, and it’s all dull.” I get these kind of claims from my clients, and they expect me to make their software more fun and engaging. The problem is, I ...
7
votes
3answers
376 views

Does your average web user understand the concept of the clipboard?

I'm designing a web site where I would expect the intended audience to have limited computer skills. An important part of my site's functionality will require the end user to copy an URL that my site ...
7
votes
5answers
257 views

Online Store - Should size comes first with color or vice versa?

We have this online boutique shop, in product page we have two variants (color & size). So we are thinking what would be the best order of those variants to have a good user experience. Color ...
7
votes
3answers
324 views

Is it a good idea to require users give an email address to see our prices?

I'm working on the website for a startup. They offer three plans tiers depending on your business size: small, medium and enterprise. The first two plans have a fixed price, but the price for the ...
7
votes
4answers
700 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam ...
7
votes
4answers
2k views

How can the user know that he can enter list of emails separated by commas?

Is it necessary to add instructions, or is it something we expect the user to try ? In this case there's an input where you type an email and add it to a list. Input is only one line, so it doesn't ...
7
votes
6answers
413 views

Plus icon for new tab not working in user testing. Anomaly or actually confusing for users…

For Context: So I am performing some user testing, and the interface is changing how tabs work with in the system. Currently tabs indicate the top level of different customer define hierarchies. The ...
7
votes
3answers
222 views

Should we use Microsoft's feature names, or our own? “Autofilter” vs “Column filter”

Many Microsoft softwares, like the Office suite and the Windows Explorer, feature a type of column filter that they have dubbed the Autofilter. It filters rows based on column content. It adapts the ...
7
votes
3answers
249 views

Should an admin decide what users can do, or should he decide what not to do?

Which one is better option for an admin from a usability point of view? Suppose if a system is supposed to authorize a user to have access (and different type of access like read only or read write) ...
7
votes
3answers
1k views

How to better name modal buttons “Cancel Request” (submit), “Cancel” (cancel)? [duplicate]

One modal-box asks the user wether they want to really cancel the request. Now there are two buttons (submit) and (cancel), but how to best name them? All other modals use text like "proceed" (submit) ...
7
votes
4answers
243 views

Does number of screens affect usability of a specific software?

Does it matter to the user if the application has 70-80 screens as long as all the functionality are provided? Does it depend on the platform, e.g. Handheld devices vs Desktop ? Is there a limit on ...
7
votes
3answers
372 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
7
votes
3answers
2k views

Do users notice “don't show this again” checkboxes?

In a shopping cart, items can have a discount, but if a users asks for an express delivery on a specific item, the discount will change. I need to make them aware of that. 1 item = 1 line. The ...
7
votes
5answers
986 views

Are Save buttons still necessary in web applications?

There seems to be a growing trend with online applications to save data/progress automatically. In many cases where an interruption to the connection or service is quite likely, it is definitely a ...
7
votes
4answers
315 views

How to unobtrusively confirm a user's choice in a survey?

I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college. They have to answer the same question for every course they study. There are some ...
7
votes
4answers
5k views

What is a good color combination, visibility for outside use

I am designing the layout for a touchscreen for outside use, What are some good color combination to use that will be visible under the sun light for outside use? Maybe bright neon colors?
7
votes
4answers
335 views

Should an API documentation include When-to-use and when-not-to-use list?

The target user base for the problem described below is one of the most neglected and underrated one - Programmers/Developers/Coders. Consider, for example, this java doc which is explaining about ...
7
votes
3answers
647 views

Why can I only close tabs to the right?

In both Chrome and Firefox I have the option the close the tabs to the right, but not to the left. Why is this? This seems like a somewhat ridiculous limitation to me.
7
votes
3answers
289 views

Where should I display 'free shipping if payment by debit card'?

I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website? I think the most ...
7
votes
5answers
2k views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
7
votes
3answers
285 views

How to display gamification progress when 100% completion of a task might not be possible(or desirable in some cases?

There have been some comments asking for specific details on the system I am trying to build, which are now at the bottom of the question. I am designing a system that allows users to enter content ...
7
votes
5answers
298 views

The side help bar is being missed by our users. How do I refuse a screen judder?

I'm designing a page which has a side help drawer for users. I.e. the users click on the 'help' text on the right hand side, and a drawer flies in from the right. The page is long so the 'help' drawer ...
7
votes
1answer
174 views

Using warnings to reduce printer waste

I've seen where businesses try to limit printing usage by limiting users from printing more than 100 or so pages per month with an application like this: download bmml source – Wireframes ...
7
votes
1answer
213 views

At what point do you let users opt in to a redesign?

I'm doing a "refresh".. mainly we are going responsive so that users over 1366px width will see a large layout with bigger media objects, users below 1366px will see the same layout with a slightly ...
7
votes
3answers
91 views

Accessing secure content

Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available. ...
7
votes
3answers
335 views

How to indicate real-time constantly loading content?

We're moving into more "next generation" web apps where the amount of reloading a page someone has to do is greatly diminishing in favor of real-time/reactivity. I'm wondering if there's some sort of ...
7
votes
4answers
299 views

How do Enterprise Softwares validate A/B testing?

I just started working for an enterprise software company, and I'm having a hard time integrating validation to see "what works" for the user. I'm used to working for more consumer-based software, ...
7
votes
5answers
417 views

Should a user be prevented from making an invalid selection or denied with an error message after the fact?

In my UI, there is an icon for ‘Open File’. When user clicks this icon, a normal file browser window opens. The user selects a file by browsing through the computer. The user should only select ...
7
votes
4answers
498 views

Using long domain name which actually explains the site's purpose

Im asking this question since it will directly affect the user experience. I am planning to buy a domain name for my new site. I want to use a domain name that directly explains the purpose of the ...
7
votes
5answers
186 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
7
votes
2answers
198 views

Best usability: visual presets or simple action?

I'm working on a webapp that lets designers generate CSS through an intuitive interface. Right now I'm working on the Shadows panel and I can't decided which option has the most versatile usability. ...