the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

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Do users notice “don't show this again” checkboxes?

In a shopping cart, items can have a discount, but if a users asks for an express delivery on a specific item, the discount will change. I need to make them aware of that. 1 item = 1 line. The ...
7
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4answers
278 views

How to unobtrusively confirm a user's choice in a survey?

I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college. They have to answer the same question for every course they study. There are some ...
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5answers
1k views

Is right-click still an important gesture to hold on to?

With more and more people using mobile devices (or devices which doesn't have right click gesture), its getting tough to indicate that there is an activity that involves right click on desktop ...
7
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5answers
392 views

How many social buttons?

There are millions of social networks out there. Of the top popular ones, like Google+, Facebook, LinkedIn, Twitter etc., Q: How many, in numbers, should be put up at all? UPDATE: Organization ...
7
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3answers
232 views

Where should I display 'free shipping if payment by debit card'?

I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website? I think the most ...
7
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5answers
288 views

The side help bar is being missed by our users. How do I refuse a screen judder?

I'm designing a page which has a side help drawer for users. I.e. the users click on the 'help' text on the right hand side, and a drawer flies in from the right. The page is long so the 'help' drawer ...
7
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5answers
1k views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
7
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2answers
483 views

How long does the User remember?

I'm wondering for how long the User holds the knowledge about a site? Assuming that you (as User) came to a new website, browse it for a while, accomplish your goals and then leave. You have learned ...
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1answer
203 views

At what point do you let users opt in to a redesign?

I'm doing a "refresh".. mainly we are going responsive so that users over 1366px width will see a large layout with bigger media objects, users below 1366px will see the same layout with a slightly ...
7
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2answers
781 views

Auto-suggest confuses users; How do I improve it?

I wanted to get some ideas on how a problem like this might be avoided. A mobile app (android, ios) that I work on uses a local sqllite DB to power an auto-suggest feature on the search screen. The ...
7
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3answers
82 views

Accessing secure content

Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available. ...
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4answers
380 views

Using long domain name which actually explains the site's purpose

Im asking this question since it will directly affect the user experience. I am planning to buy a domain name for my new site. I want to use a domain name that directly explains the purpose of the ...
7
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2answers
203 views

Are people used to seeing a “My Cart” link in the header?

I have been designing an E-commerce platform where users will be able to buy Apps from the marketplace. I had thought of placing "My Cart" links in a number of places, such as: Docked widget in ...
7
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5answers
173 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
7
votes
5answers
218 views

Alternatives to showing file size in a download?

I think I've seen somewhere that only showing the size of a file for download is not particularly useful for some users (in particular those less technical users). I guess the argument for this would ...
7
votes
2answers
294 views

Showing the user the hierarchy of inputs in a form

I'm working on a form where the user can enter multiple "disciplines" using multiple text fields, the form starts out like this: then if they press the button (Add SUB), this happens: As you ...
7
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3answers
155 views

Form prompts inside form fields always wrong?

I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format. Personally I would consider it terribly wrong (force to memorize data format, ...
7
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1answer
196 views

Would it be relevant to learn/understand how manipulation works as UX Designers?

When designing a service for users, we're constantly trying to push them to do things. We're creating systems to get them motivated so they see the value they'll get out of the product. Perfectly ...
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2answers
167 views

Is making an important action harder to find an effective practice, when trying to discourage its use?

The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
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7answers
2k views

Is it good practice to ask date of birth and gender from users or Avatars can suffice?

I am building a system where I need user explicit data like Age, Gender, Preference towards a category(fashion/Gadgets/...). I came up with 2 solutions for Age & Gender: Ask user these ...
6
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7answers
1k views

Solutions for dealing with really bad user entering wrong data?

This question I'm going to break into two parts, the back story, and the real question. The Back Story I work for a consulting firm, and we've developed a piece of software that allows a company to ...
6
votes
5answers
602 views

Best way to show tabs in UI

I'm working on UI where I need to add tabs. Currently I have added tabs all of same size but size of text inside each tab may be differ. Selected tab is shown by different color as shown below: but ...
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8answers
2k views

Do android users press the menu button?

I want to add a new function to my android application, but am a little bit confused in deciding where exactly to display the functionality. I can either show it as a button in the application or add ...
6
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10answers
573 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
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8answers
5k views

Likert Scale - positive to negative or negative to positive?

We are soon to be conducting an online survey, and several of the questions will attempt to measure how the user feels about a given situation. We are using the likert scale to display the choices. ...
6
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7answers
491 views

Show 6 share buttons vs one button that opens tooltip with 6 share buttons

I have a web application that hosts some user content, say tutorials. I'd want to give users opportunity to share this content using social network buttons like Facebook Like/Share, Twitter, Reddit, ...
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7answers
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Red buttons in an e-commerce site?

I'm designing an e-commerce site with red buttons. It has a yellow/white background and it looks quite good that way. Now, my boss finds the same, he likes it, but he is doubtful, because red could ...
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2answers
347 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
6
votes
4answers
835 views

If text is editable, how important is to show it (appearance wise) inside a text box?

A new approach we adopted for one of our applications is that all our editable text such as name, a description that was once filled out to be border-less. To edit the text the users simply click on ...
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6answers
836 views

Better UI for exchanging blocks up and down

I have developed a UI as shown below: Now I want to add a functionality to this UI that if user wants to exchange positions of if and else if blocks, he must be able to do that. One option could ...
6
votes
4answers
544 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam ...
6
votes
6answers
253 views

Which is better option 'School', 'College' or any other?

I have used the school field name for both school and college on my website, but I think 'School' and 'College' have different meanings. Can anyone suggest a more appropriate option?
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4answers
474 views

Is pausing button under a scrolling banner necessary?

Carousels appear massively in my web projects, usually for making users able to check each "slides" in detail, we will make the scrolling paused when hovering on the banner content. However, one ...
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5answers
526 views

Alternative wording to 'upgrade from free trial to a paying plan'?

Looking for an alternative to 'upgrade'. The problem is that in our web-app ui and communication, we are currently using two different versions of upgrade: the common upgrade/downgrade of the ...
6
votes
3answers
235 views

Should an admin decide what users can do, or should he decide what not to do?

Which one is better option for an admin from a usability point of view? Suppose if a system is supposed to authorize a user to have access (and different type of access like read only or read write) ...
6
votes
2answers
308 views

Is there a widely-understood visual metaphor for privacy?

On our profile page, we're giving users choices among three privacy settings for each field. The checkbox choices will not appear until a user highlights a particular field, but we do want to convey ...
6
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3answers
239 views

Why can I only close tabs to the right?

In both Chrome and Firefox I have the option the close the tabs to the right, but not to the left. Why is this? This seems like a somewhat ridiculous limitation to me.
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5answers
668 views

Are Save buttons still necessary in web applications?

There seems to be a growing trend with online applications to save data/progress automatically. In many cases where an interruption to the connection or service is quite likely, it is definitely a ...
6
votes
2answers
611 views

What is the advantage of drop down list appearing in front of control instead of below it?

Originally, drop-down lists appeared at a static position below the control (or above it if space was restricted): However, in recent user interfaces, these lists appear in front of (i.e. layered ...
6
votes
4answers
317 views

Does Lack of Content Contribute to Higher Bounce Rate?

I've been doing some research in Analytics to hopefully discover why my bounce rate is higher post-redesign, and thus far, my results have been inconclusive. How important is it that a site has ...
6
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3answers
255 views

Is Successful Validation useful for step forms

We've been designing a registration form with 5 steps. The form has many input fields, some required and some not. The validation is client side and is represented with red text for errors. I was ...
6
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4answers
2k views

When to use reversed/mirror arrow cursor?

Is there an established pattern for when to use a reversed (right-pointing) arrow? I most frequently notice it in Outlook on part--but not all--of messages in my inbox: My Google-fu failed at finding ...
6
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3answers
3k views

Should we ask for name on card even though it's not required for credit card payments?

The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the "wallet", while Amazon.com does. The benefit of ...
6
votes
3answers
885 views

Visually indicating that a website supports drag and drop?

I'm building a system that requires file-uploading, and I'm wondering how I can indicate that the browser windows supports drag and drop. Since the feature is new to modern browsers, there's no user ...
6
votes
1answer
205 views

Different experience in simulation and real system

I couldn't find a better match of SE site to ask than UX. My question is what is the technical term when a user have difficulty (cognitively speaking) of using a real system because the user was ...
6
votes
4answers
279 views

How many interface designs are necessary beyond the initial mockup phase?

Every time we start a new software project at my company, we will go to great lengths figuring out the best and most user friendly interface possible. We often have many reasons for the decisions we ...
6
votes
3answers
211 views

When is the best time to deploy operating system updates?

Related to this question, it was proposed in the comments that it frustrates the user even more when when they go to shutdown their workstation and it takes forever to install updates. However, it's a ...
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3answers
200 views

How should I alter my programs progress bar?

An application I have just been asked 'to take care of' has some interesting code features. One is that when it is loading up the login screen, it displays a 'splash' with a progress bar. This splash ...
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3answers
1k views

Showing facebook profile picture to show logged in user

Let's say you login on a web shop using a facebook connect button. Do you think it is good practice for the site to retrieve your profile pic and display it just by your login name? I wonder if it ...
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5answers
4k views

Easiest to read fonts

Has there been studies to determine what fonts make it easiest to read? I'm interested in the font type, but also size and color. For example, is dark gray better than pitch black? Also of interest ...