the way user interacts with an artifact and the reaction and/or behavior to the environment

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7
votes
2answers
739 views

Auto-suggest confuses users; How do I improve it?

I wanted to get some ideas on how a problem like this might be avoided. A mobile app (android, ios) that I work on uses a local sqllite DB to power an auto-suggest feature on the search screen. The ...
7
votes
3answers
76 views

Accessing secure content

Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available. ...
7
votes
4answers
361 views

Using long domain name which actually explains the site's purpose

Im asking this question since it will directly affect the user experience. I am planning to buy a domain name for my new site. I want to use a domain name that directly explains the purpose of the ...
7
votes
5answers
165 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
7
votes
4answers
551 views

Do we need to show Cart page after user clicked “Add to Cart” from list page?

Suppose if a user clicked "Add to Cart" from a product listing page, Do we need to redirect to Cart page instantly? Or stay on the same page and show "Added to Cart" with disabled style ? How do we ...
7
votes
2answers
194 views

Are people used to seeing a “My Cart” link in the header?

I have been designing an E-commerce platform where users will be able to buy Apps from the marketplace. I had thought of placing "My Cart" links in a number of places, such as: Docked widget in ...
7
votes
5answers
210 views

Alternatives to showing file size in a download?

I think I've seen somewhere that only showing the size of a file for download is not particularly useful for some users (in particular those less technical users). I guess the argument for this would ...
7
votes
2answers
282 views

Showing the user the hierarchy of inputs in a form

I'm working on a form where the user can enter multiple "disciplines" using multiple text fields, the form starts out like this: then if they press the button (Add SUB), this happens: As you ...
7
votes
3answers
149 views

Form prompts inside form fields always wrong?

I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format. Personally I would consider it terribly wrong (force to memorize data format, ...
7
votes
1answer
189 views

Would it be relevant to learn/understand how manipulation works as UX Designers?

When designing a service for users, we're constantly trying to push them to do things. We're creating systems to get them motivated so they see the value they'll get out of the product. Perfectly ...
7
votes
2answers
166 views

Is making an important action harder to find an effective practice, when trying to discourage its use?

The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
6
votes
7answers
2k views

Is it good practice to ask date of birth and gender from users or Avatars can suffice?

I am building a system where I need user explicit data like Age, Gender, Preference towards a category(fashion/Gadgets/...). I came up with 2 solutions for Age & Gender: Ask user these ...
6
votes
7answers
1k views

Solutions for dealing with really bad user entering wrong data?

This question I'm going to break into two parts, the back story, and the real question. The Back Story I work for a consulting firm, and we've developed a piece of software that allows a company to ...
6
votes
8answers
2k views

Do android users press the menu button?

I want to add a new function to my android application, but am a little bit confused in deciding where exactly to display the functionality. I can either show it as a button in the application or add ...
6
votes
10answers
548 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
6
votes
8answers
5k views

Likert Scale - positive to negative or negative to positive?

We are soon to be conducting an online survey, and several of the questions will attempt to measure how the user feels about a given situation. We are using the likert scale to display the choices. ...
6
votes
7answers
2k views

Red buttons in an e-commerce site?

I'm designing an e-commerce site with red buttons. It has a yellow/white background and it looks quite good that way. Now, my boss finds the same, he likes it, but he is doubtful, because red could ...
6
votes
7answers
470 views

Show 6 share buttons vs one button that opens tooltip with 6 share buttons

I have a web application that hosts some user content, say tutorials. I'd want to give users opportunity to share this content using social network buttons like Facebook Like/Share, Twitter, Reddit, ...
6
votes
4answers
788 views

If text is editable, how important is to show it (appearance wise) inside a text box?

A new approach we adopted for one of our applications is that all our editable text such as name, a description that was once filled out to be border-less. To edit the text the users simply click on ...
6
votes
2answers
333 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
6
votes
4answers
498 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam ...
6
votes
6answers
249 views

Which is better option 'School', 'College' or any other?

I have used the school field name for both school and college on my website, but I think 'School' and 'College' have different meanings. Can anyone suggest a more appropriate option?
6
votes
4answers
450 views

Is pausing button under a scrolling banner necessary?

Carousels appear massively in my web projects, usually for making users able to check each "slides" in detail, we will make the scrolling paused when hovering on the banner content. However, one ...
6
votes
5answers
486 views

Alternative wording to 'upgrade from free trial to a paying plan'?

Looking for an alternative to 'upgrade'. The problem is that in our web-app ui and communication, we are currently using two different versions of upgrade: the common upgrade/downgrade of the ...
6
votes
3answers
232 views

Should an admin decide what users can do, or should he decide what not to do?

Which one is better option for an admin from a usability point of view? Suppose if a system is supposed to authorize a user to have access (and different type of access like read only or read write) ...
6
votes
2answers
287 views

Is there a widely-understood visual metaphor for privacy?

On our profile page, we're giving users choices among three privacy settings for each field. The checkbox choices will not appear until a user highlights a particular field, but we do want to convey ...
6
votes
2answers
518 views

What is the advantage of drop down list appearing in front of control instead of below it?

Originally, drop-down lists appeared at a static position below the control (or above it if space was restricted): However, in recent user interfaces, these lists appear in front of (i.e. layered ...
6
votes
4answers
312 views

Does Lack of Content Contribute to Higher Bounce Rate?

I've been doing some research in Analytics to hopefully discover why my bounce rate is higher post-redesign, and thus far, my results have been inconclusive. How important is it that a site has ...
6
votes
3answers
241 views

Is Successful Validation useful for step forms

We've been designing a registration form with 5 steps. The form has many input fields, some required and some not. The validation is client side and is represented with red text for errors. I was ...
6
votes
4answers
2k views

When to use reversed/mirror arrow cursor?

Is there an established pattern for when to use a reversed (right-pointing) arrow? I most frequently notice it in Outlook on part--but not all--of messages in my inbox: My Google-fu failed at finding ...
6
votes
3answers
2k views

Should we ask for name on card even though it's not required for credit card payments?

The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the "wallet", while Amazon.com does. The benefit of ...
6
votes
3answers
839 views

Visually indicating that a website supports drag and drop?

I'm building a system that requires file-uploading, and I'm wondering how I can indicate that the browser windows supports drag and drop. Since the feature is new to modern browsers, there's no user ...
6
votes
1answer
202 views

Different experience in simulation and real system

I couldn't find a better match of SE site to ask than UX. My question is what is the technical term when a user have difficulty (cognitively speaking) of using a real system because the user was ...
6
votes
4answers
275 views

How many interface designs are necessary beyond the initial mockup phase?

Every time we start a new software project at my company, we will go to great lengths figuring out the best and most user friendly interface possible. We often have many reasons for the decisions we ...
6
votes
3answers
208 views

When is the best time to deploy operating system updates?

Related to this question, it was proposed in the comments that it frustrates the user even more when when they go to shutdown their workstation and it takes forever to install updates. However, it's a ...
6
votes
3answers
196 views

How should I alter my programs progress bar?

An application I have just been asked 'to take care of' has some interesting code features. One is that when it is loading up the login screen, it displays a 'splash' with a progress bar. This splash ...
6
votes
3answers
1k views

Showing facebook profile picture to show logged in user

Let's say you login on a web shop using a facebook connect button. Do you think it is good practice for the site to retrieve your profile pic and display it just by your login name? I wonder if it ...
6
votes
5answers
4k views

Easiest to read fonts

Has there been studies to determine what fonts make it easiest to read? I'm interested in the font type, but also size and color. For example, is dark gray better than pitch black? Also of interest ...
6
votes
4answers
199 views

The side help bar is being missed by our users. How do I refuse a screen judder?

I'm designing a page which has a side help drawer for users. I.e. the users click on the 'help' text on the right hand side, and a drawer flies in from the right. The page is long so the 'help' drawer ...
6
votes
3answers
245 views

What kinds of personality archetypes are taken into account when designing an application?

If somebody were to look out on the landscape of applications available, the amount of options is staggering. However, it's pretty easy to see that two applications that have the same basic functions ...
6
votes
3answers
282 views

Does having a visually distinct header help the user get comfortable with the website?

We had an interesting but "un-resolved" discussion recently within the team regarding header design (logo + navigation links etc) for a web application. I would like to know if having a dark or ...
6
votes
3answers
197 views

What is a best practice for branch/leaf creation?

My app has functionality for users to create a number of objects, each of which may have multiple child objects. I'm going to generalize the terminology a little more so we don't get hung up on the ...
6
votes
2answers
2k views

What is a good color combination, visibility for outside use

I am designing the layout for a touchscreen for outside use, What are some good color combination to use that will be visible under the sun light for outside use? Maybe bright neon colors?
6
votes
3answers
319 views

Forms: Is it right to show empty fields in an info page?

In an application i am designing, there is a form, where the user completes the fields and some of them might remain empty (not filled by the user). Then we have the info page showing all these fields ...
6
votes
2answers
174 views

Best usability: visual presets or simple action?

I'm working on a webapp that lets designers generate CSS through an intuitive interface. Right now I'm working on the Shadows panel and I can't decided which option has the most versatile usability. ...
6
votes
4answers
3k views

Unit of measure and Quantity in Purchase Orders

I have written an application that my clients use to keep inventory. The inventory system includes a purchase order module. Each purchase order has a list of line items including: Description of ...
6
votes
4answers
158 views

Is it bad to post an app update to only show ads?

So, I have made an app and it's getting it's fair share of action on the Play Store. It is free and currently contains no adverts. I am nearing completion of integration with Flurry Ads. I am also ...
6
votes
1answer
264 views

How do users use spatial memory?

I have some questions about how spatial memory works and the effects on user interfaces: Do users seek items by spatial memory? What do they actually "link" to a position - a particular object ...
6
votes
2answers
344 views

Any “non-tangible” elements of user experience to consider?

Remember that facebook launched on iterations in an only-university-user rollout? This made facebook an elite platform that only users from prestigious universities could use (and of course, by the ...
6
votes
2answers
376 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...