the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

8
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4answers
776 views

Tag cloud for web site actions - a no-no?

I am building a website, and my designer came up with the idea of using a (3d) tag cloud to display the different actions a user can take (the site's functionality is somewhat complex, and so ...
8
votes
4answers
242 views

Should we show how many views a page has?

As part of a new site design I've put in the functionality to track and count unique page views. This is predominately used to create a list of popular articles and blog posts. Is there a negative or ...
8
votes
3answers
713 views

How to document user interviews

What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
8
votes
1answer
162 views

Do people use “auto search this page” more than manual visual scan?

There are often discussions about how many links on the page is too many or how much information is too much in general. I am curious to know if there is any studies related to how often and when ...
8
votes
3answers
399 views

How accepted is the “Hooked Model” by UX?

The Hook Model for designing habit-forming products is not frequently mentioned in UX lectures. The model seems to be about creating "habits forming products". How necessary this model, really, if ...
8
votes
2answers
1k views

Inviting users to send crash reports instead of bad reviews

I'm developing an Android app and I'm planning to use ACRA - Application Crash Report for Android to get crash reports from users. It seems that a crash report has to survive to many user choices to ...
8
votes
2answers
215 views

How to encourage users to manipulate search criteria to get results

Context I have a large pool of telephone agents using a custom built piece of software to track the calls. Due to the high pressure of having a caller on the line agents often rely on old methods for ...
7
votes
5answers
524 views

How to say that an online demo is interactive in 2-3 words?

Basically, they can play around with the app, to get a feel for it in a advance. The target audience is business owners who may or may not (likely not) be technologically inclined. Demo implies that ...
7
votes
8answers
1k views

How to visually suggest to the viewer that there is more than meets the eye in a elegant, neat looking way?

From a user experience design point of view, what would be a good way to let the viewer know, or better said, I want the user to "get it as he sees it" without further explanation that what I am ...
7
votes
10answers
567 views

How to make enterprise information systems more engaging?

“The EPR-system is boring, nothing really happens, and it’s all dull.” I get these kind of claims from my clients, and they expect me to make their software more fun and engaging. The problem is, I ...
7
votes
3answers
365 views

Does your average web user understand the concept of the clipboard?

I'm designing a web site where I would expect the intended audience to have limited computer skills. An important part of my site's functionality will require the end user to copy an URL that my site ...
7
votes
3answers
311 views

Is it a good idea to require users give an email address to see our prices?

I'm working on the website for a startup. They offer three plans tiers depending on your business size: small, medium and enterprise. The first two plans have a fixed price, but the price for the ...
7
votes
4answers
616 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam ...
7
votes
6answers
410 views

Plus icon for new tab not working in user testing. Anomaly or actually confusing for users…

For Context: So I am performing some user testing, and the interface is changing how tabs work with in the system. Currently tabs indicate the top level of different customer define hierarchies. The ...
7
votes
4answers
236 views

Does number of screens affect usability of a specific software?

Does it matter to the user if the application has 70-80 screens as long as all the functionality are provided? Does it depend on the platform, e.g. Handheld devices vs Desktop ? Is there a limit on ...
7
votes
3answers
342 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
7
votes
3answers
216 views

Should we use Microsoft's feature names, or our own? “Autofilter” vs “Column filter”

Many Microsoft softwares, like the Office suite and the Windows Explorer, feature a type of column filter that they have dubbed the Autofilter. It filters rows based on column content. It adapts the ...
7
votes
3answers
981 views

How to better name modal buttons “Cancel Request” (submit), “Cancel” (cancel)? [duplicate]

One modal-box asks the user wether they want to really cancel the request. Now there are two buttons (submit) and (cancel), but how to best name them? All other modals use text like "proceed" (submit) ...
7
votes
3answers
2k views

Do users notice “don't show this again” checkboxes?

In a shopping cart, items can have a discount, but if a users asks for an express delivery on a specific item, the discount will change. I need to make them aware of that. 1 item = 1 line. The ...
7
votes
5answers
827 views

Are Save buttons still necessary in web applications?

There seems to be a growing trend with online applications to save data/progress automatically. In many cases where an interruption to the connection or service is quite likely, it is definitely a ...
7
votes
4answers
294 views

How to unobtrusively confirm a user's choice in a survey?

I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college. They have to answer the same question for every course they study. There are some ...
7
votes
4answers
3k views

What is a good color combination, visibility for outside use

I am designing the layout for a touchscreen for outside use, What are some good color combination to use that will be visible under the sun light for outside use? Maybe bright neon colors?
7
votes
5answers
397 views

How many social buttons?

There are millions of social networks out there. Of the top popular ones, like Google+, Facebook, LinkedIn, Twitter etc., Q: How many, in numbers, should be put up at all? UPDATE: Organization ...
7
votes
3answers
260 views

Where should I display 'free shipping if payment by debit card'?

I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website? I think the most ...
7
votes
5answers
2k views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
7
votes
3answers
4k views

Should we ask for name on card even though it's not required for credit card payments?

The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the "wallet", while Amazon.com does. The benefit of ...
7
votes
5answers
295 views

The side help bar is being missed by our users. How do I refuse a screen judder?

I'm designing a page which has a side help drawer for users. I.e. the users click on the 'help' text on the right hand side, and a drawer flies in from the right. The page is long so the 'help' drawer ...
7
votes
1answer
206 views

At what point do you let users opt in to a redesign?

I'm doing a "refresh".. mainly we are going responsive so that users over 1366px width will see a large layout with bigger media objects, users below 1366px will see the same layout with a slightly ...
7
votes
2answers
889 views

Auto-suggest confuses users; How do I improve it?

I wanted to get some ideas on how a problem like this might be avoided. A mobile app (android, ios) that I work on uses a local sqllite DB to power an auto-suggest feature on the search screen. The ...
7
votes
3answers
88 views

Accessing secure content

Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available. ...
7
votes
5answers
363 views

Should a user be prevented from making an invalid selection or denied with an error message after the fact?

In my UI, there is an icon for ‘Open File’. When user clicks this icon, a normal file browser window opens. The user selects a file by browsing through the computer. The user should only select ...
7
votes
4answers
423 views

Using long domain name which actually explains the site's purpose

Im asking this question since it will directly affect the user experience. I am planning to buy a domain name for my new site. I want to use a domain name that directly explains the purpose of the ...
7
votes
2answers
221 views

Are people used to seeing a “My Cart” link in the header?

I have been designing an E-commerce platform where users will be able to buy Apps from the marketplace. I had thought of placing "My Cart" links in a number of places, such as: Docked widget in ...
7
votes
5answers
178 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
7
votes
3answers
168 views

How to indicate real-time constantly loading content?

We're moving into more "next generation" web apps where the amount of reloading a page someone has to do is greatly diminishing in favor of real-time/reactivity. I'm wondering if there's some sort of ...
7
votes
5answers
242 views

Alternatives to showing file size in a download?

I think I've seen somewhere that only showing the size of a file for download is not particularly useful for some users (in particular those less technical users). I guess the argument for this would ...
7
votes
2answers
323 views

Showing the user the hierarchy of inputs in a form

I'm working on a form where the user can enter multiple "disciplines" using multiple text fields, the form starts out like this: then if they press the button (Add SUB), this happens: As you ...
7
votes
3answers
171 views

Form prompts inside form fields always wrong?

I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format. Personally I would consider it terribly wrong (force to memorize data format, ...
7
votes
1answer
204 views

Would it be relevant to learn/understand how manipulation works as UX Designers?

When designing a service for users, we're constantly trying to push them to do things. We're creating systems to get them motivated so they see the value they'll get out of the product. Perfectly ...
7
votes
2answers
168 views

Is making an important action harder to find an effective practice, when trying to discourage its use?

The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
7
votes
2answers
428 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
6
votes
7answers
2k views

Is it good practice to ask date of birth and gender from users or Avatars can suffice?

I am building a system where I need user explicit data like Age, Gender, Preference towards a category(fashion/Gadgets/...). I came up with 2 solutions for Age & Gender: Ask user these ...
6
votes
7answers
1k views

Solutions for dealing with really bad user entering wrong data?

This question I'm going to break into two parts, the back story, and the real question. The Back Story I work for a consulting firm, and we've developed a piece of software that allows a company to ...
6
votes
5answers
751 views

Best way to show tabs in UI

I'm working on UI where I need to add tabs. Currently I have added tabs all of same size but size of text inside each tab may be differ. Selected tab is shown by different color as shown below: but ...
6
votes
8answers
2k views

Do android users press the menu button?

I want to add a new function to my android application, but am a little bit confused in deciding where exactly to display the functionality. I can either show it as a button in the application or add ...
6
votes
10answers
604 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
6
votes
4answers
493 views

Is the “apple slider button” using the correct affordance?

Here's a screenshot of apple.stackexchange.com: The button "active" is decorated in a way which looks like an iPhone's slider control. The first thing that comes to mind is that it's draggable ...
6
votes
8answers
6k views

Likert Scale - positive to negative or negative to positive?

We are soon to be conducting an online survey, and several of the questions will attempt to measure how the user feels about a given situation. We are using the likert scale to display the choices. ...
6
votes
7answers
562 views

Show 6 share buttons vs one button that opens tooltip with 6 share buttons

I have a web application that hosts some user content, say tutorials. I'd want to give users opportunity to share this content using social network buttons like Facebook Like/Share, Twitter, Reddit, ...
6
votes
7answers
2k views

Red buttons in an e-commerce site?

I'm designing an e-commerce site with red buttons. It has a yellow/white background and it looks quite good that way. Now, my boss finds the same, he likes it, but he is doubtful, because red could ...