the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

8
votes
2answers
200 views

How to encourage users to manipulate search criteria to get results

Context I have a large pool of telephone agents using a custom built piece of software to track the calls. Due to the high pressure of having a caller on the line agents often rely on old methods for ...
7
votes
5answers
523 views

How to say that an online demo is interactive in 2-3 words?

Basically, they can play around with the app, to get a feel for it in a advance. The target audience is business owners who may or may not (likely not) be technologically inclined. Demo implies that ...
7
votes
8answers
986 views

How to visually suggest to the viewer that there is more than meets the eye in a elegant, neat looking way?

From a user experience design point of view, what would be a good way to let the viewer know, or better said, I want the user to "get it as he sees it" without further explanation that what I am ...
7
votes
10answers
559 views

How to make enterprise information systems more engaging?

“The EPR-system is boring, nothing really happens, and it’s all dull.” I get these kind of claims from my clients, and they expect me to make their software more fun and engaging. The problem is, I ...
7
votes
3answers
362 views

Does your average web user understand the concept of the clipboard?

I'm designing a web site where I would expect the intended audience to have limited computer skills. An important part of my site's functionality will require the end user to copy an URL that my site ...
7
votes
3answers
300 views

Is it a good idea to require users give an email address to see our prices?

I'm working on the website for a startup. They offer three plans tiers depending on your business size: small, medium and enterprise. The first two plans have a fixed price, but the price for the ...
7
votes
6answers
406 views

Plus icon for new tab not working in user testing. Anomaly or actually confusing for users…

For Context: So I am performing some user testing, and the interface is changing how tabs work with in the system. Currently tabs indicate the top level of different customer define hierarchies. The ...
7
votes
3answers
315 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
7
votes
3answers
212 views

Should we use Microsoft's feature names, or our own? “Autofilter” vs “Column filter”

Many Microsoft softwares, like the Office suite and the Windows Explorer, feature a type of column filter that they have dubbed the Autofilter. It filters rows based on column content. It adapts the ...
7
votes
4answers
234 views

Does number of screens affect usability of a specific software?

Does it matter to the user if the application has 70-80 screens as long as all the functionality are provided? Does it depend on the platform, e.g. Handheld devices vs Desktop ? Is there a limit on ...
7
votes
3answers
953 views

How to better name modal buttons “Cancel Request” (submit), “Cancel” (cancel)? [duplicate]

One modal-box asks the user wether they want to really cancel the request. Now there are two buttons (submit) and (cancel), but how to best name them? All other modals use text like "proceed" (submit) ...
7
votes
3answers
2k views

Do users notice “don't show this again” checkboxes?

In a shopping cart, items can have a discount, but if a users asks for an express delivery on a specific item, the discount will change. I need to make them aware of that. 1 item = 1 line. The ...
7
votes
5answers
756 views

Are Save buttons still necessary in web applications?

There seems to be a growing trend with online applications to save data/progress automatically. In many cases where an interruption to the connection or service is quite likely, it is definitely a ...
7
votes
4answers
291 views

How to unobtrusively confirm a user's choice in a survey?

I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college. They have to answer the same question for every course they study. There are some ...
7
votes
4answers
3k views

What is a good color combination, visibility for outside use

I am designing the layout for a touchscreen for outside use, What are some good color combination to use that will be visible under the sun light for outside use? Maybe bright neon colors?
7
votes
5answers
394 views

How many social buttons?

There are millions of social networks out there. Of the top popular ones, like Google+, Facebook, LinkedIn, Twitter etc., Q: How many, in numbers, should be put up at all? UPDATE: Organization ...
7
votes
3answers
247 views

Where should I display 'free shipping if payment by debit card'?

I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website? I think the most ...
7
votes
5answers
291 views

The side help bar is being missed by our users. How do I refuse a screen judder?

I'm designing a page which has a side help drawer for users. I.e. the users click on the 'help' text on the right hand side, and a drawer flies in from the right. The page is long so the 'help' drawer ...
7
votes
5answers
1k views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
7
votes
2answers
488 views

How long does the User remember?

I'm wondering for how long the User holds the knowledge about a site? Assuming that you (as User) came to a new website, browse it for a while, accomplish your goals and then leave. You have learned ...
7
votes
1answer
205 views

At what point do you let users opt in to a redesign?

I'm doing a "refresh".. mainly we are going responsive so that users over 1366px width will see a large layout with bigger media objects, users below 1366px will see the same layout with a slightly ...
7
votes
2answers
823 views

Auto-suggest confuses users; How do I improve it?

I wanted to get some ideas on how a problem like this might be avoided. A mobile app (android, ios) that I work on uses a local sqllite DB to power an auto-suggest feature on the search screen. The ...
7
votes
3answers
86 views

Accessing secure content

Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available. ...
7
votes
5answers
339 views

Should a user be prevented from making an invalid selection or denied with an error message after the fact?

In my UI, there is an icon for ‘Open File’. When user clicks this icon, a normal file browser window opens. The user selects a file by browsing through the computer. The user should only select ...
7
votes
4answers
405 views

Using long domain name which actually explains the site's purpose

Im asking this question since it will directly affect the user experience. I am planning to buy a domain name for my new site. I want to use a domain name that directly explains the purpose of the ...
7
votes
2answers
215 views

Are people used to seeing a “My Cart” link in the header?

I have been designing an E-commerce platform where users will be able to buy Apps from the marketplace. I had thought of placing "My Cart" links in a number of places, such as: Docked widget in ...
7
votes
5answers
176 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
7
votes
5answers
229 views

Alternatives to showing file size in a download?

I think I've seen somewhere that only showing the size of a file for download is not particularly useful for some users (in particular those less technical users). I guess the argument for this would ...
7
votes
2answers
313 views

Showing the user the hierarchy of inputs in a form

I'm working on a form where the user can enter multiple "disciplines" using multiple text fields, the form starts out like this: then if they press the button (Add SUB), this happens: As you ...
7
votes
3answers
165 views

Form prompts inside form fields always wrong?

I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format. Personally I would consider it terribly wrong (force to memorize data format, ...
7
votes
1answer
202 views

Would it be relevant to learn/understand how manipulation works as UX Designers?

When designing a service for users, we're constantly trying to push them to do things. We're creating systems to get them motivated so they see the value they'll get out of the product. Perfectly ...
7
votes
2answers
167 views

Is making an important action harder to find an effective practice, when trying to discourage its use?

The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
7
votes
2answers
418 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
6
votes
7answers
2k views

Is it good practice to ask date of birth and gender from users or Avatars can suffice?

I am building a system where I need user explicit data like Age, Gender, Preference towards a category(fashion/Gadgets/...). I came up with 2 solutions for Age & Gender: Ask user these ...
6
votes
7answers
1k views

Solutions for dealing with really bad user entering wrong data?

This question I'm going to break into two parts, the back story, and the real question. The Back Story I work for a consulting firm, and we've developed a piece of software that allows a company to ...
6
votes
5answers
691 views

Best way to show tabs in UI

I'm working on UI where I need to add tabs. Currently I have added tabs all of same size but size of text inside each tab may be differ. Selected tab is shown by different color as shown below: but ...
6
votes
8answers
2k views

Do android users press the menu button?

I want to add a new function to my android application, but am a little bit confused in deciding where exactly to display the functionality. I can either show it as a button in the application or add ...
6
votes
10answers
597 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
6
votes
8answers
6k views

Likert Scale - positive to negative or negative to positive?

We are soon to be conducting an online survey, and several of the questions will attempt to measure how the user feels about a given situation. We are using the likert scale to display the choices. ...
6
votes
7answers
544 views

Show 6 share buttons vs one button that opens tooltip with 6 share buttons

I have a web application that hosts some user content, say tutorials. I'd want to give users opportunity to share this content using social network buttons like Facebook Like/Share, Twitter, Reddit, ...
6
votes
7answers
2k views

Red buttons in an e-commerce site?

I'm designing an e-commerce site with red buttons. It has a yellow/white background and it looks quite good that way. Now, my boss finds the same, he likes it, but he is doubtful, because red could ...
6
votes
2answers
351 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
6
votes
4answers
914 views

If text is editable, how important is to show it (appearance wise) inside a text box?

A new approach we adopted for one of our applications is that all our editable text such as name, a description that was once filled out to be border-less. To edit the text the users simply click on ...
6
votes
6answers
851 views

Better UI for exchanging blocks up and down

I have developed a UI as shown below: Now I want to add a functionality to this UI that if user wants to exchange positions of if and else if blocks, he must be able to do that. One option could ...
6
votes
4answers
592 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam ...
6
votes
6answers
255 views

Which is better option 'School', 'College' or any other?

I have used the school field name for both school and college on my website, but I think 'School' and 'College' have different meanings. Can anyone suggest a more appropriate option?
6
votes
4answers
500 views

Is pausing button under a scrolling banner necessary?

Carousels appear massively in my web projects, usually for making users able to check each "slides" in detail, we will make the scrolling paused when hovering on the banner content. However, one ...
6
votes
4answers
1k views

How can the user know that he can enter list of emails separated by commas?

Is it necessary to add instructions, or is it something we expect the user to try ? In this case there's an input where you type an email and add it to a list. Input is only one line, so it doesn't ...
6
votes
5answers
570 views

Alternative wording to 'upgrade from free trial to a paying plan'?

Looking for an alternative to 'upgrade'. The problem is that in our web-app ui and communication, we are currently using two different versions of upgrade: the common upgrade/downgrade of the ...
6
votes
3answers
236 views

Should an admin decide what users can do, or should he decide what not to do?

Which one is better option for an admin from a usability point of view? Suppose if a system is supposed to authorize a user to have access (and different type of access like read only or read write) ...