the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

2
votes
1answer
195 views

what kind of questions should i ask the user during the user interview to get insights for revamping website on-boarding?

this is my first week working in a startup as a ux strategist for the very first time. previously i've been working in an digital agency for 4 years. it's been hard to shift my mindset from a ...
5
votes
2answers
563 views

'Continue' and 'Retry' buttons location in action div

Regarding a Web console: I have a process that stops from time to time when it has warnings and fails. I'm allowing the user to retry or continue after taking care about the warnings and fails. ...
4
votes
3answers
478 views

Why are the titlebar buttons on the left side in OS X?

When I moved from Windows to OS X the first thing that I noticed was that the titlebar buttons are on the left instead of right side. It took me some time to get used to it. Is there a reason why ...
2
votes
2answers
101 views

Should a register page contain every field at once?

I am redesigning an application, and part of that is making the UX a bit better. However, the application requires the user to fill in a lot of information. Would it be better to have them fill out ...
2
votes
2answers
189 views

Any user research done to know whether to use “Your/My” or “<person's name>”

I'm not working in the field of UX, but something occurred to me the other day that I would like to ask. Let's say we are logged into a website, and at the top of the page, you have a dropdown for ...
3
votes
1answer
83 views

Help designing non-mandatory but crucial fields for user input regarding allergy

I have a field that takes user input about allergies to various food etc. This field can not be made mandatory since not everyone is allergic, and therefore should not be forced to fill this field. ...
0
votes
3answers
105 views

Fee quotation form just below the first fold. Are we losing orders?

Our site has a fee quotation form below the fold and we are concerned that we may be losing potential customers. What evidence is there that the "fold" is still a concern?
2
votes
2answers
156 views

How do users benefit from having a browsing history?

I'm putting together a music based website where users can explore artists and albums. One pattern I've noticed amongst content heavy sites like IMDB and YouTube is that they go the extra mile as far ...
1
vote
1answer
114 views

Capturing UX using Factorial vignette studies

I am wondering if anyone has attempted to use Factorial vignette studies e.g., constant variable value vignettes or contrastive vignette techniques to explore UX for futuristic systems. I am looking ...
16
votes
3answers
389 views

Are there user behavioral differences on a platform with a 1,000 users vs. 100,000+ users?

I am working on an early stage product. We want to understand if there are big shifts in user behavior when the platform has a thousand users vs. in the future when we may have hundreds of thousands ...
4
votes
0answers
188 views

Questioning Apple's new 3D Touch [closed]

I have serious doubts that Apple's 3D Touch will be a huge "success" with users unless there is a hint that touchable components in fact do support it. I am not a UX expert, so the points that I'll ...
1
vote
2answers
109 views

Considerations when naming a new user feature (eg. Snapchat Stories, Facebook Timeline)

With the right name, an otherwise complex web feature can be easily understood and digested by users. Snapchat use of Stories to describe the idea of piecing together different snap videos to tell a ...
1
vote
2answers
96 views

Dialog box button behavior based on state

I have a dialog that upon opening performs some data validation (none of the data visible). The dialog is determining whether an action can be taken or not. The dialog has only two buttons - OK and ...
0
votes
5answers
199 views

How can I increase user adoption on a single-page app?

I have been working on this: http://spe.lt Now, I have had a few thousand people visit this. It seems like a lot of people find it useful, but not that many end up using it. I want to increase user ...
4
votes
2answers
90 views

Showing next stories to user : Best Practices

My site is a content heavy blogging platform/community. I was trying to understand the following two points: 1. How does showing a "Next Story" button to user vs. showing a listing of 3-5 Related ...
2
votes
1answer
183 views

Improvement tracker or: How I Learned to Stop Being a Jerk to the User

I'm planning a program (not sure if it will run on smartphones or just PC ) to keep track of user defined task and it's progress. I want it to be less bossy, but still give the proper incentive to ...
4
votes
5answers
161 views

Is it best to add or remove functionality when using checkboxes?

Suppose there's a system where the user can make a blog post. This user can choose to allow or disable comments to their posts. He's going to make this choice for every post he creates. Now, the ...
7
votes
3answers
348 views

How to indicate real-time constantly loading content?

We're moving into more "next generation" web apps where the amount of reloading a page someone has to do is greatly diminishing in favor of real-time/reactivity. I'm wondering if there's some sort of ...
46
votes
10answers
6k views

How to suggest a person to turn a page to see more details?

We are building a printed voucher (hard copy) for lab tests which looks like the following : The lab test center people who take the tests should mark the checkboxes with a pen or a marker against ...
1
vote
2answers
190 views

Should an “unsaved changes” dialog in a web app contain a “save” option?

When a user makes some changes in a web app and tries to navigate away without saving them, a dialog appears as a confirmation/warning message. There are two approaches to these dialogues. Sometimes ...
1
vote
3answers
114 views

Avoid closing multiple tabs?

I'm working on a new approach to my modals that when a user opens multiple modals they merge with tabs for each one. This works great to switch between modals without having to close one or drag ...
1
vote
2answers
71 views

Now, I have gathered user behavior data on the most used items. How do I act on it?

The Background I've been investigating what parts of the website our users are mostly using. The access bar is the uppermost area of the website, covering Site Map to Translate. A specific section ...
5
votes
1answer
90 views

Paged or Scroll view in E-books?

Many e-book devices in the market are imitating the paged view concept like in books. I see that some e-book apps added also scroll view as an option. Is there any study that which paging style is ...
1
vote
1answer
181 views

Schedule time UX

What I am trying to solve from the above screen shot is scheduling update. With the new update "to" field is optional, and not required field and also the UI and wording is confusing as when Run ...
3
votes
1answer
123 views

Personas design and segmentation of research data

I'm working on a redesign project and time for personas design comes. I did a users research with 15 interviews and a survey which received about 120 responses. I read a lot about personas in past ...
2
votes
1answer
93 views

Which user flow is better for mobile pdf

we have a coupon that must be downloaded and filled out. In mobile which user flow is better experience: OPTION A: CTA says 'Get Coupon Here' upon click user goes directly to the pdf (in an html ...
1
vote
1answer
97 views

Select MULTIPLE existing or add a single new one

I have seen few example where you select existing record or add a new, but what I am trying to do is, select multiple existing records or add a new single record. In my case record means a user, who ...
2
votes
3answers
205 views

Why do sites tend to ask members for payment details, even if what they're accessing is 100% free?

Xbox Marketplace, for example, asks for payment methods to download free content (free as in never having to pay, such as demos). It says it's free, but states that you need to be "charged" to get it. ...
21
votes
5answers
2k views

What's the point of a “Read full story” button?

I've noticed a lot of news websites, particularly on mobile, sometimes will cut off their story with a button you have to click to see the rest of it. I can understand why they'd do this if they ...
0
votes
1answer
83 views

Help with “haggle/barter” feature on mobile application

Overview I am working on a mobile app that has a feature which allows the buyer and seller of a good/service to debate the price and exact nature of a transaction. The process of this transaction ...
1
vote
2answers
135 views

Should you use hamburger / hidden navigation on larger desktop sized screens? [duplicate]

I've seen a lot of sites hiding their nav on desktop and simply showing a hamburger-esque menu. Obviously this looks more "minimal" But I can't help to think this isn't the best approach from a UX ...
0
votes
1answer
37 views

Is product material in a category or product title unnecessary

I am having another discussion with a colleague and the debate is now whether to create product categories based on product material, or to include the product material in the product title. The two ...
1
vote
2answers
151 views

Should I use client side cropping or server side cropping for profile picture uploads? [closed]

Building a upload profile picture system. Looking for a system to allow square images and allow user to select small part of large image (means need cropping). Also validate based on size and ...
8
votes
5answers
268 views

Online Store - Should size comes first with color or vice versa?

We have this online boutique shop, in product page we have two variants (color & size). So we are thinking what would be the best order of those variants to have a good user experience. Color ...
2
votes
3answers
139 views

Highlighing to user the next possible actions available to them

Once a user has carried out a search on my mobile app they are presented with a list of offers. At this stage (3rd screen), the user can either: 1) accept ONE of the on-screen offers 2) carry ...
2
votes
1answer
157 views

Could banners not have an 'X' to close?

I'm designing a community page where once a new user logs in, there will be a banner on top that says something along the lines of: "Welcome, click here to learn more about the community" with a CTA ...
5
votes
3answers
346 views

Do Users Take Product Tours?

Product tours have become very popular in recent times. It's also used here on StackExchange. I personally mostly skip the 'Take a 2 min Tour' notifications or link. So I'm wondering; based on ...
2
votes
1answer
139 views

Usability tips to deal with Customer Support's issues in back end?

The context This is for a very large company with offices around the world. They're dealing with a lot of issues when it comes to Customer Support, and so far they have identified some of the ...
5
votes
2answers
104 views

When do we establish an ongoing pattern/trend as a standard or convention?

I see a lot of questions here asking about established conventions or standards. This question has it roots in this discussion about an app drawer icon being a convention or not. I would like to know ...
2
votes
2answers
92 views

What's the best thing to do after an unsubscribe link was clicked?

What's the best thing to do after an unsubscribe link was clicked from an email? Should I present a landing page, or just an alert box that says, "you're now unsubscribed" and redirect to the main ...
8
votes
3answers
342 views

When is it better to use “You” versus using the user's name?

Currently we are designing a task management system that notifies users of current tasks they need to complete and about the status of tasks they have assigned. We are struggling with using "You" ...
1
vote
3answers
95 views

How to give user ability to clear selected state of control?

We are in the process of redoing our company's website. One element which is absolutely required is this (Text has been removed just in case): Each of the eight pieces around the edge, the inner ...
3
votes
2answers
241 views

What should be the expected way to unselect a dropdown

I have a dropdown which shows select One before any of the options are selected.Once the user has selected one of the options .what is the accepted way to unselect that option and go back to the ...
2
votes
1answer
105 views

How should a minimize-to-tray application behave?

I am building an application that minimizes to tray on the close-button (cross upper right corner). I found two different behaviours for this kind of application now: click on the tray icon to bring ...
2
votes
3answers
218 views

A good way to let a participant confirm its participation

Let's suppose a mobile application aiming to suggest some meeting to others. One user creates a Meeting (announcement) (without invitations) and some interested users can detect it in a list of ...
1
vote
1answer
155 views

Why do mobile ads fail?

I want to know from a UX perspective putting aside the fact that the time at which the ad is displayed is never right. Lately I've been noticing various formats to try and engage a user (me in some ...
10
votes
3answers
463 views

Recommendations for well-known example where “UX” decision improved conversion rate?

I have to present the value of UX to a room full of marketing people. I have the very-well documented ROI stating that well designed interfaces = increased customer satisfaction = reduced cost of ...
0
votes
1answer
111 views

Full screen and centre page advertisement take overs

I'm looking for any stats on the effects of displaying full screen and centre page advertisement take overs on a webpage? - specifically on editorial style websites where the user is tasked with ...
1
vote
2answers
130 views

What to do if the requirements for an action are suddenly not met anymore?

On a website users (members or guests) can play a browser game against other players. Members can choose between two actions: They create a new game and wait for other users to join. They join a ...
6
votes
2answers
245 views

UX Calculation for non equally probable choices?

We are redesigning an HR portal, and we are flowing options differently than before, by bundling logical groups in "areas", rather than having a large page with 30+ links. So rather than scanning an ...