the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

4
votes
2answers
162 views

What do users expect when showing list of friends who use the app vs friends that don't?

I have made a philosophy/ethics question multiplayer game for a obligatory norwegian course on all universities. App is loaded with questions you can answer alone, or against an opponent. To battle ...
3
votes
2answers
219 views

Handedness in touch or tablet software UI design

I read a previous post on discussions about designing UI for left or right hand users, but I thought they left out an important discussion when it comes to touch and tablet devices. For example, I ...
9
votes
3answers
463 views

Is it user-friendly to ask the user their religion upon registration?

My app needs to know the user's religion to show the appropriate holidays in their calendar. For example, it won't show Christmas if the user is a Muslim. The problem is that users may find it very ...
2
votes
1answer
109 views

Studies showing positive user reaction when viewing on that the product is made in a country that they consider to have high manufacturing standards?

Is it favorable, if so how, for a manufacturer to mention that the product is made in a country that is considered to have high standards of manufacturing? For example, Volkswagen commercials makes ...
2
votes
7answers
129 views

Do savings and subtotal need to be displayed on a product page?

We are designing a product page and I think having money you saved and subtotal is redundant as it appears in cart and during checkout. My colleagues think "You saved a total of $XX.XX" is crucial. ...
10
votes
5answers
577 views

Does SSL on a company's website make the company appear more credible?

I recently had a thought about the way many modern browsers display information about a site's security certificates. At least Firefox shows a very noticeable blue box in the address bar on sites that ...
1
vote
1answer
132 views

Where / how is the best way / location to display a menu under a menu

Upon login I have a menu with options and underneath it another menu ("what to do with those") What will be the best practice in this scenario to display this menu and buttons from a UI perspective? ...
8
votes
2answers
282 views

how can you improve the appearance of security

What are the different ways to make users (especially paranoid one's like me) feel safe about the security aspect of the site?
2
votes
1answer
104 views

Are people more weary of Location Services when it's not a smart phone?

Our web site uses location data to give the user a localized UI. I was wondering what other peoples experiences were with the newer HTML 5 pop ups that offer to automatically grab the user's exact ...
1
vote
2answers
98 views

Phone call or contact form?

Is there any research into which and why people prefer filling contact forms/writing e-mail to calling by phone? I want to check my hypothesis that wealth people over 30 y.o. prefer phone call over ...
2
votes
2answers
115 views

Slider/slideshow behavior on inactive page

What's the appropriate behavior for a slider/slideshow on a page when it's not visible (e.g. user switched the tab or just scrolled down, so the slider is outside of visible part of the screen)?
0
votes
3answers
102 views

Automatically push relevant documents to user.

We have a library of documents available for user. Current approach is upon selecting the document on the mobile device, if it's downloaded, it will open, else the document will be downloaded ...
3
votes
8answers
397 views

Users keep missing an important page element

I run some user tests on a finished page (not the mockup you see below) and found that two thirds of the users (in a sample of about 10) miss the Back to previous page link at the top left of the ...
1
vote
4answers
159 views

returning customer vs new customer

Currently I am using the below scenario for returning customers and new customers. The address form is beneath. So if you are a new customer we require email and phone, but if you are returning then ...
0
votes
3answers
230 views

single account creation page vs progressive step by step approach?

I am bit confused on which approach to take, the issue is we have 2 major sections, one is asking for user profile information - just 4 optional fields and the other is about user preferences to ...
8
votes
6answers
500 views

What is the best way to motivate users to participate in completing tedious tasks?

I am working for a company that is looking to crowdsource some tasks in a fun, engaging way. The problem is that the task is very tedious. How do we keep our users engaged long enough to complete the ...
4
votes
2answers
89 views

cart items quantity notification

I have an e-commerce site and in the top right I have the typical image of a cart, and next to it the quantity of items in the cart. Currently the quantity shows the number of different products, ...
0
votes
2answers
151 views

Search bar blindness

Does anyone have success story with on site search in e-commerce field? I mean someone have achieved more then 25% of visitors actually use in site search instead of viewing all main categories? I ...
2
votes
1answer
129 views

What is the best way to bring your old users to your new site?

A project I'm working on involves the creation of a new site that will host around 80% of the content of an old one. The content will disappear from the old site, and become solely available on the ...
16
votes
7answers
977 views

Greyed-Out vs Invisible

What is a good criterion or rule-of-thumb for determining when a control should be greyed-out and when should it be completely invisible?
3
votes
1answer
281 views

Best way to ask user for large amount of data input on iPhone?

I have a question about designing the UX that requires a large amount of data to be entered by the user upon signing up for an app - needed as the app cannot function without this data - how can this ...
4
votes
4answers
261 views

Transparent resin casting vs. solid metal color

I am designing an electronics circuit (gps-tracker/recorder) that I would like to cast in a material for durability and aesthetics, as pictured. I may decide to sell it at some point. It would be ...
1
vote
2answers
194 views

Why the familiarity of a button can decrease as users experience grows?

Recently, I was working on understanding how familiarity changes as users' experience increase. A very normal understanding will be that the familiarity increases as users use the button and the ...
4
votes
2answers
570 views

Should multi-select dropdown/box have an “all” option?

We have a situation where we have an optional "multiple select" box, that looks something like this: <select size="5" multiple="true"> ... </select> This select box allows you to ...
1
vote
2answers
131 views

What is meant by context of user?

I regularly hear comments about "understanding the context" What is meant by this - is it the how, when, where, why, who, what of a users experience. This may sounds obvious, but I'm interested to ...
4
votes
6answers
240 views

If a user does not want my application to use his title, should I give him a checkbox for this setting?

I am creating a software which will be used by scientists. There are two places where names will be used: first, in personal greetings ("You are logged in as Rosalind Frnklin"), and second, in ...
4
votes
1answer
153 views

Different experience in simulation and real system

I couldn't find a better match of SE site to ask than UX. My question is what is the technical term when a user have difficulty (cognitively speaking) of using a real system because the user was ...
2
votes
2answers
98 views

Tab to whole item group or button within item group?

This is my first post in User Experience, so hopefully this is the right place for my question. It's a question there may not be a definitive answer to, but hopefully someone might be able to help ...
5
votes
6answers
348 views

Should I display the “Required” field legend?

Within a form, is it enough to just display an icon next to the required field and void the instruction text saying "* required fields"? In addition to that, is there a specific style (shape, color) ...
1
vote
4answers
353 views

Consistency vs Simplicity

I am working on a system for doctors and designing a 'schedule an appointment' page. Our system works on building a health network for doctors. Would it be better for me to have the appointment form ...
6
votes
4answers
410 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam ...
6
votes
3answers
179 views

When is the best time to deploy operating system updates?

Related to this question, it was proposed in the comments that it frustrates the user even more when when they go to shutdown their workstation and it takes forever to install updates. However, it's a ...
26
votes
6answers
2k views

Activation email message optimization

I've got a site (e.g FooBar) and 1 out of 2 users registering never activate their account (via clicking on an email link) so I'm trying to improve this. The flow is pretty standard: user lands on ...
2
votes
3answers
107 views

XY pad and explaining labels

I need some advice on how to implement a XY pad and explaining labels for x and y axis. A XY pad is a 2 dimensional controller that can replace two knobs (which each is 1 dimensional). Here's a ...
7
votes
4answers
302 views

Using long domain name which actually explains the site's purpose

Im asking this question since it will directly affect the user experience. I am planning to buy a domain name for my new site. I want to use a domain name that directly explains the purpose of the ...
2
votes
2answers
117 views

Should I give users the opportunity to give separate ratings for quality and interest?

I'm providing the user with the option to rate news articles 1-5 stars. I'm trying to determine the quality and interest of articles based on the user ratings. My first thought was: Interest = total ...
1
vote
1answer
154 views

Where does UX fit into captology, if at all?

I only recently came across the field of research known as captology, where the psychological principles of persuasion is combined with computer technology. Assuming that user experience design ...
14
votes
5answers
622 views

Could user-tests with impaired / drugged / tired people lead to better interfaces for everyone?

I wonder if GUIs that work better for drugged people could work better for sober people as well? I wrote drugged people, but I actually meant other limitations as well, like being very tired or ill. ...
8
votes
3answers
4k views

Most useful survey questions for user research?

In your experience, what are the most important questions to ask in a survey for a product redesign? Direct interaction with users is prohibited by my organization, but I have been allowed to conduct ...
6
votes
2answers
240 views

Is there a widely-understood visual metaphor for privacy?

On our profile page, we're giving users choices among three privacy settings for each field. The checkbox choices will not appear until a user highlights a particular field, but we do want to convey ...
5
votes
6answers
394 views

Is obstructive behaviour in order to protect a user's health considered good UX?

There are a number of examples of applications/systems following a behaviour which is meant to protect the health of the user. Ranging from games prompting the user to go out and do something else ...
36
votes
7answers
11k views

Why is Google's “I'm Feeling Lucky” button still next to the search bar?

I'm sure that Google must put a lot of thought into the display of its homepage. With such a minimalistic design, every element matters. So what's up with the "I'm feeling lucky" button? Why is ...
11
votes
7answers
2k views

False identification of gender on website registration

How can I filter male and female users of a site? My Problem In brief : We are building a relationship website and want to differentiate users based on gender but need to avoid males registering as ...
16
votes
5answers
872 views

Is giving users false assurance a good thing?

I've seen websites that show messages like - Sorry, Something went wrong, we're trying to fix this ASAP , when they really should be displaying : 404 - the page you're looking for does not exist One ...
0
votes
3answers
85 views

Mixing promotion with value

I am developing a product to help people book cabs easier / faster. Once the cab is booked I was hoping to provide a safety feature to it by allowing the customer to send a sms to a family member. The ...
4
votes
3answers
268 views

Which is the better user experience for a web app: an integrated support ticket module or a separate app?

I am building a new web app which hopefully will be subscription based, and I am wondering what will be better: to develop a quick ticket module or redirect user to separate knowledgebase / ...
4
votes
5answers
1k views

Should mobile navigation be aligned to the left or right?

I apologise if this question is a duplicate. On a quick browse I couldn't see anything referring to this. I've always aligned my navigation icon on mobile to the right. Mainly because I just assumed ...
1
vote
1answer
132 views

Hover call to action picture/icon

How to show user that here you have to hover cursor? All we know that if it is something convex it's clickable. How to show hoverable element?
0
votes
2answers
377 views

Design vending machine for Blind and Deaf [closed]

I recently came through this interesting design question, which has been stuck in my head since then. Now, putting myself in such a persons shoes (though its weird and tough to think like that), ...
1
vote
2answers
218 views

clearest place for 'call to action' button?

I'm working on some wireframes and I've heard that just to the right of center is best for the primary object on your website. Is this right? and if not, where is the best place to have a 'call to ...