the way user interacts with an artifact and the reaction and/or behavior to the environment

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8
votes
3answers
165 views

Show the current votes before or after voting?

When votes are shown before someone votes, there seems to be crowd mentality that results in the post with the most votes (usually the first answer) getting disproportionally more votes - even when ...
8
votes
2answers
568 views

How do people react to domain names without a logical meaning, such as wadja?

I would like to know how people initially react to web sites whose domain name does not have a vocabulary/dictionary meaning, such as wadja and other strange names I can not think now. Let's say ...
8
votes
6answers
500 views

What is the best way to motivate users to participate in completing tedious tasks?

I am working for a company that is looking to crowdsource some tasks in a fun, engaging way. The problem is that the task is very tedious. How do we keep our users engaged long enough to complete the ...
8
votes
2answers
282 views

how can you improve the appearance of security

What are the different ways to make users (especially paranoid one's like me) feel safe about the security aspect of the site?
8
votes
2answers
478 views

Input for Multiple Links

We would like users to specify certain pages an action can occur on. There are two conventional ways: textarea with some delimiter (whitespace, commas) between the urls. This is OK since usually the ...
8
votes
6answers
346 views

How to encourage users to discover software functionalities?

A perceived advantage of graphical user interfaces over text user interfaces is the ability they give to the user to explore the set of functionalities available and exposed through menus and icons. ...
8
votes
3answers
543 views

input type file workaround for usability reason

The HTML input of type file consists of a text filed and a button that says "Browse". Because our users are not English speakers, we would like to change the wording on the button to be in Hebrew. But ...
8
votes
3answers
4k views

Most useful survey questions for user research?

In your experience, what are the most important questions to ask in a survey for a product redesign? Direct interaction with users is prohibited by my organization, but I have been allowed to conduct ...
8
votes
3answers
269 views

How to differentiate icons for *client* from *server* IT services (mail, web, filesharing and so on)

I need to design a UI that includes widgets to control a server computer, and a client computer. This means I'll be doing similar pairs of icons for mail (mail program vs mail server), web (browser ...
8
votes
3answers
347 views

Should the Autocomplete let the user display terms that get 0 results OR should the Autocomplete only contain terms that would lead to results?

A user uses Autocomplete to search for something. The number of results for the term searched (using the autocomplete) is zero. Should the Autocomplete let the user display terms that get 0 results ...
8
votes
4answers
299 views

Amount of Time To Determine a User Has Stopped Typing

I have a filter form for a list. One of the fields is a text search field. When a user types in the field, I wait until the user has stopped typing for a half second (500 milliseconds), and then ...
8
votes
3answers
663 views

Usability and security for user access and password handling in a web application?

I'm looking at putting together a website aimed at ordinary users that will handle personal data which I don't want to be compromised. How can I make the site secure but also usable? It seems most ...
8
votes
4answers
577 views

Would it be risky to gamify school?

I feel that gamification could help kids to get engaged with their courses. There is probably lots of ways to make school enjoyable and it's even more obvious when you look at stackexchange platforms. ...
8
votes
4answers
462 views

Tag cloud for web site actions - a no-no?

I am building a website, and my designer came up with the idea of using a (3d) tag cloud to display the different actions a user can take (the site's functionality is somewhat complex, and so ...
8
votes
4answers
224 views

Should we show how many views a page has?

As part of a new site design I've put in the functionality to track and count unique page views. This is predominately used to create a list of popular articles and blog posts. Is there a negative or ...
8
votes
1answer
130 views

Do people use “auto search this page” more than manual visual scan?

There are often discussions about how many links on the page is too many or how much information is too much in general. I am curious to know if there is any studies related to how often and when ...
8
votes
3answers
387 views

How to document user interviews

What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
7
votes
5answers
491 views

How to say that an online demo is interactive in 2-3 words?

Basically, they can play around with the app, to get a feel for it in a advance. The target audience is business owners who may or may not (likely not) be technologically inclined. Demo implies that ...
7
votes
8answers
679 views

How to visually suggest to the viewer that there is more than meets the eye in a elegant, neat looking way?

From a user experience design point of view, what would be a good way to let the viewer know, or better said, I want the user to "get it as he sees it" without further explanation that what I am ...
7
votes
10answers
490 views

How to make enterprise information systems more engaging?

“The EPR-system is boring, nothing really happens, and it’s all dull.” I get these kind of claims from my clients, and they expect me to make their software more fun and engaging. The problem is, I ...
7
votes
3answers
296 views

Does your average web user understand the concept of the clipboard?

I'm designing a web site where I would expect the intended audience to have limited computer skills. An important part of my site's functionality will require the end user to copy an URL that my site ...
7
votes
6answers
385 views

Plus icon for new tab not working in user testing. Anomaly or actually confusing for users…

For Context: So I am performing some user testing, and the interface is changing how tabs work with in the system. Currently tabs indicate the top level of different customer define hierarchies. The ...
7
votes
3answers
2k views

What is the ideal height of a button in regular desktop applications?

On most GUI creator (I just checked Qt Creator and Flex Builder), it seems the default button height is about 22 pixels. This is what I use for most desktop applications I create except those I make ...
7
votes
3answers
243 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
7
votes
3answers
193 views

Should we use Microsoft's feature names, or our own? “Autofilter” vs “Column filter”

Many Microsoft softwares, like the Office suite and the Windows Explorer, feature a type of column filter that they have dubbed the Autofilter. It filters rows based on column content. It adapts the ...
7
votes
4answers
228 views

Does number of screens affect usability of a specific software?

Does it matter to the user if the application has 70-80 screens as long as all the functionality are provided? Does it depend on the platform, e.g. Handheld devices vs Desktop ? Is there a limit on ...
7
votes
4answers
251 views

How to unobtrusively confirm a user's choice in a survey?

I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college. They have to answer the same question for every course they study. There are some ...
7
votes
3answers
714 views

How to better name modal buttons “Cancel Request” (submit), “Cancel” (cancel)? [duplicate]

One modal-box asks the user wether they want to really cancel the request. Now there are two buttons (submit) and (cancel), but how to best name them? All other modals use text like "proceed" (submit) ...
7
votes
5answers
360 views

How many social buttons?

There are millions of social networks out there. Of the top popular ones, like Google+, Facebook, LinkedIn, Twitter etc., Q: How many, in numbers, should be put up at all? UPDATE: Organization ...
7
votes
3answers
162 views

Where should I display 'free shipping if payment by debit card'?

I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website? I think the most ...
7
votes
7answers
1k views

How to measure self reported computer proficiency? Ideally with one item

For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks. How can we best measure that? A ...
7
votes
1answer
191 views

At what point do you let users opt in to a redesign?

I'm doing a "refresh".. mainly we are going responsive so that users over 1366px width will see a large layout with bigger media objects, users below 1366px will see the same layout with a slightly ...
7
votes
2answers
599 views

Auto-suggest confuses users; How do I improve it?

I wanted to get some ideas on how a problem like this might be avoided. A mobile app (android, ios) that I work on uses a local sqllite DB to power an auto-suggest feature on the search screen. The ...
7
votes
5answers
158 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
7
votes
4answers
302 views

Using long domain name which actually explains the site's purpose

Im asking this question since it will directly affect the user experience. I am planning to buy a domain name for my new site. I want to use a domain name that directly explains the purpose of the ...
7
votes
2answers
176 views

Are people used to seeing a “My Cart” link in the header?

I have been designing an E-commerce platform where users will be able to buy Apps from the marketplace. I had thought of placing "My Cart" links in a number of places, such as: Docked widget in ...
7
votes
1answer
232 views

During sign ups, how to best instill confidence that email addresses will be safe

Many sign up forms will ask you for an email address so that they can contact you. Even the most minimal sign-up (other than no sign up) will need an email address to send you a validation email. ...
7
votes
5answers
185 views

Alternatives to showing file size in a download?

I think I've seen somewhere that only showing the size of a file for download is not particularly useful for some users (in particular those less technical users). I guess the argument for this would ...
7
votes
2answers
244 views

Showing the user the hierarchy of inputs in a form

I'm working on a form where the user can enter multiple "disciplines" using multiple text fields, the form starts out like this: then if they press the button (Add SUB), this happens: As you ...
7
votes
4answers
441 views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
7
votes
3answers
124 views

Form prompts inside form fields always wrong?

I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format. Personally I would consider it terribly wrong (force to memorize data format, ...
7
votes
2answers
159 views

Is making an important action harder to find an effective practice, when trying to discourage its use?

The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
6
votes
7answers
955 views

Solutions for dealing with really bad user entering wrong data?

This question I'm going to break into two parts, the back story, and the real question. The Back Story I work for a consulting firm, and we've developed a piece of software that allows a company to ...
6
votes
8answers
2k views

Do android users press the menu button?

I want to add a new function to my android application, but am a little bit confused in deciding where exactly to display the functionality. I can either show it as a button in the application or add ...
6
votes
9answers
410 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
6
votes
7answers
1k views

Red buttons in an e-commerce site?

I'm designing an e-commerce site with red buttons. It has a yellow/white background and it looks quite good that way. Now, my boss finds the same, he likes it, but he is doubtful, because red could ...
6
votes
7answers
384 views

Show 6 share buttons vs one button that opens tooltip with 6 share buttons

I have a web application that hosts some user content, say tutorials. I'd want to give users opportunity to share this content using social network buttons like Facebook Like/Share, Twitter, Reddit, ...
6
votes
2answers
309 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
6
votes
4answers
687 views

If text is editable, how important is to show it (appearance wise) inside a text box?

A new approach we adopted for one of our applications is that all our editable text such as name, a description that was once filled out to be border-less. To edit the text the users simply click on ...
6
votes
4answers
412 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam ...