the way user interacts with an artifact and the reaction and/or behavior to the environment
7
votes
5answers
143 views
How best to draw the users to a potential issue in the data they have entered
I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
7
votes
3answers
259 views
How to document user interviews
What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
7
votes
2answers
139 views
Are people used to seeing a “My Cart” link in the header?
I have been designing an E-commerce platform where users will be able to buy Apps from the marketplace.
I had thought of placing "My Cart" links in a number of places, such as:
Docked widget in ...
7
votes
1answer
182 views
During sign ups, how to best instill confidence that email addresses will be safe
Many sign up forms will ask you for an email address so that they can contact you.
Even the most minimal sign-up (other than no sign up) will need an email address to send you a validation email.
...
7
votes
5answers
151 views
Alternatives to showing file size in a download?
I think I've seen somewhere that only showing the size of a file for download is not particularly useful for some users (in particular those less technical users). I guess the argument for this would ...
7
votes
4answers
284 views
Should I add a floating, fixed feedback button on the pages of my website?
I would like to add a Feedback feature to my website.
Should I add it as a floating,fixed button on the side?
Is that considered something users are annoyed by?
If I shouldn't, which method is ...
7
votes
2answers
144 views
Is making an important action harder to find an effective practice, when trying to discourage its use?
The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
6
votes
7answers
725 views
Solutions for dealing with really bad user entering wrong data?
This question I'm going to break into two parts, the back story, and the real question.
The Back Story
I work for a consulting firm, and we've developed a piece of software that allows a company to ...
6
votes
8answers
1k views
Do android users press the menu button?
I want to add a new function to my android application, but am a little bit confused in deciding where exactly to display the functionality.
I can either show it as a button in the application or add ...
6
votes
9answers
393 views
Isn't all user testing essentially a way of gathering how people think things should work?
When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
6
votes
7answers
973 views
Red buttons in an e-commerce site?
I'm designing an e-commerce site with red buttons. It has a yellow/white background and it looks quite good that way.
Now, my boss finds the same, he likes it, but he is doubtful, because red could ...
6
votes
3answers
275 views
Unexpected A/B testing results
We've just run an A/B test for one of our landing pages using Visual Website Optimizer.
We are an online hotel booking reservation site.
The landing page shows information about a particular hotel ...
6
votes
5answers
303 views
Alternative wording to 'upgrade from free trial to a paying plan'?
Looking for an alternative to 'upgrade'. The problem is that in our web-app ui and communication, we are currently using two different versions of upgrade:
the common upgrade/downgrade of the ...
6
votes
3answers
275 views
Should a username be truncated?
Is it ever OK to truncate a username? Is there any good solution / trade-off?
Site shows username as:
Username: Shrinivasuk View: Shrinivasu...
Username: Ritesh View: Rite
Username: Poonam ...
6
votes
3answers
170 views
Should we use Microsoft's feature names, or our own? “Autofilter” vs “Column filter”
Many Microsoft softwares, like the Office suite and the Windows Explorer, feature a type of column filter that they have dubbed the Autofilter.
It filters rows based on column content.
It adapts the ...
6
votes
4answers
248 views
Does Lack of Content Contribute to Higher Bounce Rate?
I've been doing some research in Analytics to hopefully discover why my bounce rate is higher post-redesign, and thus far, my results have been inconclusive.
How important is it that a site has ...
6
votes
4answers
187 views
How to unobtrusively confirm a user's choice in a survey?
I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college.
They have to answer the same question for every course they study. There are some ...
6
votes
3answers
141 views
Is Successful Validation useful for step forms
We've been designing a registration form with 5 steps.
The form has many input fields, some required and some not.
The validation is client side and is represented with red text for errors.
I was ...
6
votes
5answers
294 views
How many social buttons?
There are millions of social networks out there. Of the top popular ones, like Google+, Facebook, LinkedIn, Twitter etc.,
Q: How many, in numbers, should be put up at all?
UPDATE: Organization ...
6
votes
5answers
208 views
Is right-click still an important gesture to hold on to?
With more and more people using mobile devices (or devices which doesn't have right click gesture), its getting tough to indicate that there is an activity that involves right click on desktop ...
6
votes
4answers
202 views
When to use reversed/mirror arrow cursor?
Is there an established pattern for when to use a reversed (right-pointing) arrow? I most frequently notice it in Outlook on part--but not all--of messages in my inbox:
My Google-fu failed at finding ...
6
votes
3answers
125 views
Where should I display 'free shipping if payment by debit card'?
I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website?
I think the most ...
6
votes
4answers
254 views
How many interface designs are necessary beyond the initial mockup phase?
Every time we start a new software project at my company, we will go to great lengths figuring out the best and most user friendly interface possible. We often have many reasons for the decisions we ...
6
votes
3answers
51 views
Accessing secure content
Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available.
...
6
votes
3answers
447 views
Usability and security for user access and password handling in a web application?
I'm looking at putting together a website aimed at ordinary users that will handle personal data which I don't want to be compromised. How can I make the site secure but also usable?
It seems most ...
6
votes
2answers
450 views
Auto-suggest confuses users; How do I improve it?
I wanted to get some ideas on how a problem like this might be avoided. A mobile app (android, ios) that I work on uses a local sqllite DB to power an auto-suggest feature on the search screen. The ...
6
votes
3answers
180 views
What kinds of personality archetypes are taken into account when designing an application?
If somebody were to look out on the landscape of applications available, the amount of options is staggering. However, it's pretty easy to see that two applications that have the same basic functions ...
6
votes
3answers
268 views
Does having a visually distinct header help the user get comfortable with the website?
We had an interesting but "un-resolved" discussion recently within the team regarding header design (logo + navigation links etc) for a web application. I would like to know if having a dark or ...
6
votes
2answers
125 views
What is a good color combination, visibility for outside use
I am designing the layout for a touchscreen for outside use, What are some good color combination to use that will be visible under the sun light for outside use? Maybe bright neon colors?
6
votes
2answers
136 views
Best usability: visual presets or simple action?
I'm working on a webapp that lets designers generate CSS through an intuitive interface. Right now I'm working on the Shadows panel and I can't decided which option has the most versatile usability. ...
6
votes
2answers
343 views
Inviting users to send crash reports instead of bad reviews
I'm developing an Android app and I'm planning to use ACRA - Application Crash Report for Android to get crash reports from users.
It seems that a crash report has to survive to many user choices to ...
6
votes
4answers
981 views
Unit of measure and Quantity in Purchase Orders
I have written an application that my clients use to keep inventory. The inventory system includes a purchase order module. Each purchase order has a list of line items including:
Description of ...
6
votes
3answers
95 views
When is the best time to deploy operating system updates?
Related to this question, it was proposed in the comments that it frustrates the user even more when when they go to shutdown their workstation and it takes forever to install updates. However, it's a ...
6
votes
3answers
78 views
Form prompts inside form fields always wrong?
I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format.
Personally I would consider it terribly wrong (force to memorize data format, ...
6
votes
1answer
157 views
How do users use spatial memory?
I have some questions about how spatial memory works and the effects on user interfaces:
Do users seek items by spatial memory? What do they actually "link" to a position - a particular object ...
6
votes
2answers
308 views
Any “non-tangible” elements of user experience to consider?
Remember that facebook launched on iterations in an only-university-user rollout? This made facebook an elite platform that only users from prestigious universities could use (and of course, by the ...
5
votes
2answers
307 views
Is it user-friendly to ask the user their religion upon registration?
My app needs to know the user's religion to show the appropriate holidays in their calendar. For example, it won't show Christmas if the user is a Muslim.
The problem is that users may find it very ...
5
votes
4answers
345 views
Is this element using the correct affordance?
what do you guys think about this page http://apple.stackexchange.com/:
The "active" button is highlighted in a way that looks like the iphone's drag button.
So the first thing that comes to my ...
5
votes
7answers
264 views
Show 6 share buttons vs one button that opens tooltip with 6 share buttons
I have a web application that hosts some user content, say tutorials.
I'd want to give users opportunity to share this content using social network buttons like Facebook Like/Share, Twitter, Reddit, ...
5
votes
6answers
222 views
Which is better option 'School', 'College' or any other?
I have used the school field name for both school and college on my website, but I think 'School' and 'College' have different meanings. Can anyone suggest a more appropriate option?
5
votes
4answers
343 views
Is pausing button under a scrolling banner necessary?
Carousels appear massively in my web projects, usually for making users able to check each "slides" in detail, we will make the scrolling paused when hovering on the banner content.
However, one ...
5
votes
3answers
161 views
Logging in with email only
I'm working on a blog and there will be an option to post a comment.
I could implement registration with username, password and email — the standard way. I could implement 3rd-party authorization ...
5
votes
3answers
205 views
Should an admin decide what users can do, or should he decide what not to do?
Which one is better option for an admin from a usability point of view?
Suppose if a system is supposed to authorize a user to have access (and different type of access like read only or read write) ...
5
votes
4answers
212 views
Search solution for user who does not know Regex
I have list(few million rows) of data all of type string. I need to provide search for that list, but my users don't want to use regex(they don't know how to write regex). Can some tell me few options ...
5
votes
4answers
180 views
Is a short stay on Web Page always bad?
There are a lot of articles discussing the fact that users tend to leave a web page in a very short time. Anything from 10 to 30 seconds is what you can expect from a user - and that is generally bad. ...
5
votes
3answers
3k views
Speech Bubbles meaning
I am developing a toon story to illustrate my company's offerings. May be I'll use a landing page, or just create it on the home page.
I have 3 actors in it, a cab driver, a bpo company owner and ...
5
votes
6answers
165 views
Should tabs changes in a web app be part of the browser history?
I've implemented a JavaScript plugin that tracks tab changes in through the browser history. Here's a brief overview of how it works:
Once tab is clicked, the URL hashtag (the part that looks like ...
5
votes
8answers
3k views
Likert Scale - positive to negative or negative to positive?
We are soon to be conducting an online survey, and several of the questions will attempt to measure how the user feels about a given situation.
We are using the likert scale to display the choices.
...
5
votes
4answers
174 views
'Contact Us' in Navigation bars
So looking at a particular site's analytics, you usually find 'Contact' very high on the list of destination page views.
My question is... Do you think people expect 'contact us' to be the last ...
5
votes
2answers
440 views
How do people react to domain names without a logical meaning, such as wadja?
I would like to know how people initially react to web sites whose domain name does not have a vocabulary/dictionary meaning, such as wadja and other strange names I can not think now.
Let's say ...
