the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

1
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1answer
60 views

making the phone number the most visible

So my e-commerce site has a freephone number. I was just wondering if we could work out all the best ways to get more people to ring that number, as orders always convert better and are of more value ...
1
vote
1answer
106 views

mixing multi select and single select in one list of ajax results

I'm designing a mobile app (android + ios) I'd like to have a page where you can type in a search bar, and get a list of (ajax) results you can choose from. the results are a name, with either - ...
6
votes
3answers
208 views

Is it usable to start application with asking the user to turn Location services?

I am designing an app for online grocery, the app asks the user to choose the city and the region these data will be used to filter the markets and for the delivery address. In the case the delivery ...
3
votes
0answers
72 views

How should I allow Facebook-linked accounts to post anonymously? [on hold]

I'm building a WordPress-based website where users will create an account from their Facebook account. Users will be able to post and comment but I'd like to offer the option for anonymous ...
3
votes
1answer
103 views

User classification

Are there any "standard" frameworks for user classification/categorization in terms of behaviour, frequency of use, expertise, loyalty, attitude to product etc? Examples could be: early adopter, ...
3
votes
2answers
218 views

Best way to tell a user they don't have access to specific action

I'd be interested know people's thoughts and experiences on the cleanest/most professional way to tell a user they don't have access to a particular set of functions. I will have two user groups, ...
5
votes
3answers
378 views

Should clicking on a playing video take the video to fullscreen?

Facebook has recently changed its video behavior. When you click on a playing video, the video is taken to fullscreen. On the fullscreen mode related videos are also shown so, I think the intention ...
1
vote
1answer
58 views

How do I handle multiple user contexts in an app?

In our mobile app, I have 2 separate user contexts. The search context, the user wants to search and find, or create people on an adhoc basis. The WIP context, the user has to complete a unit of ...
3
votes
2answers
278 views

How can I encourage my users to use the “Login with Google” button?

I'm designing an application where users can either login with credentials they create on the website or login with their Google account. This is what the current mockup looks like: download ...
15
votes
3answers
1k views

What is the best way to save & cancel a new content on a CMS?

I'm actually working on a project done by another UX designer before me, and I have some doubts about the way users can save & cancel their actions on the page of new content creation. This is a ...
2
votes
5answers
148 views

Is the number of clicks the only user interface perspective?

We are developing an application which is divided in different modules (logical groups). When I proposed any UI for specific functionality, I try to make a logical grouping of the elements. Because of ...
1
vote
1answer
67 views

When to ask for subscription payment

We have a web-app that requires our users to register, get approved, and then begin using the service. We are requiring setting up subscription payments. My question is when to ask for the ...
1
vote
3answers
91 views

Should I allow the user to select an amount to donate or have them enter the amount?

I am figuring out what is best for the user and ease of experience. Should we give them pre selected amounts or let them enter in whatever amount they desire? Example:
2
votes
1answer
90 views

multi-use physical buttons

The company I work for is beginning to incorporate LCD screens onto its devices, but not touch screens. These machines will be used in dirty, dangerous environments, so touch screens are not ...
4
votes
1answer
66 views

How do you call the concept of similar social validation options/choices?

Maybe I'm too burnt, but I can't come with the answer to this. I don't mean Overchoice, but the concept of choices or options that are similarly validated by peers creating a friction to user. To be ...
0
votes
2answers
261 views

A slider or a checkbox?

I want to place a filter for price on my website. Currently, I have it placed as slider. I've though about adding a input field on the left and right of the slider which will indicate the min and ...
0
votes
0answers
21 views

Best practices for getting quantitative data feedback on different design variations from a large number of users

We are interested in running a purely quantitative remote web-based user test with 100 specific users and showing them different design variations of a concept. After they see the concepts, we will ...
0
votes
1answer
97 views

Do people use feedback buttons on websites?

I see a lot of websites with a fixed "Feedback" button stuck to the center right or some such place. My questions are: a) Do people actually use this to provide feedback? Specifically, is there any ...
3
votes
1answer
86 views

How to name those two buttons to switch from effective attendees to invitees

I own an app that suggest an event to some users I chose. So I select, let's say, 40 invitees and I expect some of them (or all of them) to effectively participate to my event. I want to have two ...
-1
votes
1answer
58 views

Creative Real Estate Website Experiencing Usability issues [closed]

A recently launched real estate website that differs substantially from the norm is experiencing usability issues. Because of the uniquness of the look and feel of the site, users are unclear that the ...
3
votes
1answer
118 views

How to consolidate “cannot be completed” messages

When a transaction cannot be completed in my banking software, we display an error message to the user. In the back-end, we do not know whether the problem is temporary or permanent. We also do not ...
1
vote
4answers
139 views

How to show that in Delivery time filters you can select one option

in the mobile site i have delivery filters with a list of options the user can choose from , the options functions as radio button. but once the user select one of the options the selected options ...
7
votes
4answers
1k views

How best to securely present personal info in a members account page

I’m currently working on a utilities site for which signed up customers can access their personal information by means of an Account Page i.e. name, home address, email address, tel no. , billing ...
5
votes
2answers
166 views

Standards for two-finger touch gestures?

I tried to define the follow gestures in a remote desktop app. (Native Touch vs. Cursor Mode) I am worried that the two finger behaviors are too difficult. One-finger (native touch) One-finger tap ...
1
vote
1answer
69 views

Best way to remove items that are “assigned” to something else?

I'll try to explain what I mean by "assigned"... I have a site for managing a restaurant. In one section, I have a page that lists out all the restaurant inventory. In another section, they can ...
4
votes
3answers
193 views

Contest-List: Separate site or simply scroll down on homepage

My webapplication concept is all about some kinds of contests in which users can participate. Each contest has a minimal amount of information that will be displayed while viewing the list. As for ...
2
votes
3answers
97 views

User Experience for Comparing two Photos

I want to allow users to compare two Photos with some text to accompany placed next to each other and allow the users to vote. I want to allow Users to be able to choose which of the two dishes they ...
1
vote
1answer
170 views

Displaying Master/Detail Panes/Linked Lists

I'm trying to determine what the best approach is for displaying a master/detail list. I've taken the approach where the details are displayed in a pane that is adjacent (to the right) of the master ...
2
votes
2answers
128 views

Best way to do private invitations to games or collaborations?

I have a site where users can create a sort of session where they can handle data privately but I would like to allow my users to invite external users who may not be part of the site to collaborate ...
2
votes
2answers
169 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
1
vote
3answers
235 views

Interactive illustrated map experiencing UX issues

An illustrated interactive map has been designed for a real estate brokerage company trying to emphasize the focus on a particular subset of a neighborhood. The users are having difficulty figuring ...
0
votes
0answers
30 views

Survey structure for collecting 'Brand Awareness' and 'Consumer Behavior'

I have created a survey to gather information on users regarding their existing knowledge on existing brands. Also I hope to obtain more knowledge into their behavior, specifically regarding their ...
0
votes
2answers
173 views

What are the best select all / deselect all icons [closed]

I tried google image search, and i see that there are many different icons for this, some are more or less customized based on the context they are in. In your experience, which icon is most likely ...
1
vote
1answer
39 views

Differentiating the “device” calendar from online calendar services when asking the user to add an event

I have an event for users that they can add to their calendar. So, users are given multiple options of which calendar program or service they want to add the event to. However I am having trouble ...
0
votes
1answer
205 views

Google Forms Multiple Languages

At work, it's very common to have a google form on our website. Someone recently asked me if it's a good idea to have a separate form for each language, or if it's ok to have it all in one form. ...
2
votes
3answers
159 views

How to ask and determine what works, what doesn't work, and what's missing in a survey

I'm creating a customer survey to collect feedback about our user experience and user interface. As part of the survey, I want to try to determine what works, what doesn't work, and what is missing. ...
61
votes
13answers
12k views

How to convince a client that the website doesn’t need to be too animation-driven to stand out?

I had a discussion with my client about a website revamp (it's an agency website). He’s a business strategist and not a web / UX designer. In the meeting, we showed him several websites (from ...
0
votes
2answers
113 views

Best practice for dynamic form where user can split amount

I have a form in a web application where users may input bank operations. In this form, they have to put an amount, and they can, if they want to, split this amount into different "budgets". A budget ...
1
vote
4answers
265 views

How many steps is considered “too many” when providing the user with a tutorial?

I'm working on a pretty complex application for a client and they have asked me to include a tutorial for the users. The current tutorial I have is 8 steps and I think that's too long, but I've been ...
6
votes
1answer
326 views

That last “don't go!” pop up — does it work?

Maybe you also experienced the same thing: when your cursor is leaving the browser area, the last "don't go!" pop up appears with messages like "please subscribe," "give your e-mail" etc... I can ...
2
votes
2answers
90 views

How to friendly alert user of a specific browser issue?

In my app, an user fill a password confirmation form and submit, and the page is refreshed with JS. Because of an unresolved bug of Safari (https://bugs.webkit.org/show_bug.cgi?id=23735), issued in ...
0
votes
1answer
47 views

Pretend a structure to write guides?

I am creating a website, where users are able to create guides for a video game. Since there is/could be a strict structure for the writing of the guide, I am not really sure if I actually should ...
2
votes
2answers
114 views

Which is the best geographical classification?

Usually in classified advertising websites to catalog ads by area is used the category/subcategory system's. Like this: Region / province / city / district It's quite understandable for users, but I ...
0
votes
1answer
90 views

Should painting apps use right click?

I'm just making a simple painting app for practice using canvas and I can't decide whether or not I want right click to do anything. For example, in Microsoft Paint you can have two colors and use ...
0
votes
1answer
52 views

How to deal with perceived frustration in rewards based app?

I'm working on an app with a gamification approach and I kinda hit a wall with a problem: users may feel frustrated even though they've achieved a goal Since this is a bit complex to understand ...
1
vote
2answers
87 views

What is the default sorting for customer reviews on e-commerce website?

What should be default sorting for customer reviews on e-commerce website? newest oldest most helpful rating (High to Low) rating (Low to Hign) ??? download bmml source – Wireframes ...
0
votes
1answer
104 views

Best practice for scrolling page with onscreen keyboard

Should you be able to scroll a page freely and be able to view all content with the onscreen keyboard visible? Situation You're using a touch device with a scrollable page. You initiate the ...
2
votes
2answers
160 views

Best experience for forcing the user to open a form-centric PDF in Reader and not the browser

I have a series of PDF's that are contain a form that must be filled out completely. The form also has a submit button which will save and send the form via email. The intended use case is for the ...
2
votes
1answer
192 views

what kind of questions should i ask the user during the user interview to get insights for revamping website on-boarding?

this is my first week working in a startup as a ux strategist for the very first time. previously i've been working in an digital agency for 4 years. it's been hard to shift my mindset from a ...
5
votes
2answers
561 views

'Continue' and 'Retry' buttons location in action div

Regarding a Web console: I have a process that stops from time to time when it has warnings and fails. I'm allowing the user to retry or continue after taking care about the warnings and fails. ...