the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

2
votes
2answers
107 views

Can I ask a user to provide Mandatory description of the error?

In my app when an unhandled error occurs a popup window opens. It has a field to add additional info but it's optional. This is completely anonymous. Due to security issues I cannot use a stack-trace ...
1
vote
4answers
214 views

Best way to get feedback from users [duplicate]

Form fillings through survey or feedback form and even email responses is now getting boring and appears to be a waste of time for many users to click on or even answer. I even revert to "you must ...
1
vote
2answers
101 views

“Tags” vs “Topics” as terminology for the masses?

StackExchange uses "Tags" which I feel might be more geared towards a tech-savvy audience. For the mainstream users, do you think "Tags" works or would they understand "Topics" better?
0
votes
0answers
87 views

Fling cells in table view

I'm currently working on a concept that allows user to "fling" table view cells in the reordering process (you can watch my short demo here). I have broad experience with iOS apps but haven't seen ...
22
votes
6answers
836 views

Why do department stores create bad experiences with escalators?

In my local department store (House of Fraser, High Wycombe, UK) there are 3 floors with escalators in the middle of the store. It drives me a little bit crazy, because the direction the escalators ...
0
votes
2answers
108 views

What is the correct currency formatting with zero amounts?

I have couple of questions: I am representing decimal values in dollars in my table as follows $2.30 $0.15 I need to know how should I represent 0 (zero) dollars. Which of the following is ...
0
votes
2answers
129 views

Content Recommendation Design Layouts

What design layout do studies (if any) show is more effective when reccommending content to users based on their past user data?: horizontal lists similar to what we see on Amazon's product pages or ...
19
votes
1answer
408 views

What happens when gamification is poorly done?

Gamification originally sought to take advantage of the fact that intrinsic, embedded rewards are more effective motivators than external ones. It has also become exceedingly common, but the ...
2
votes
1answer
120 views

Best way to teach novice programmers?

I'm working on a project that aims to teach programming novices. I want them to follow specific guidelines of programming and get accustomed to those (due to the fact that these guidelines are ...
0
votes
3answers
202 views

Why people minimize the screen rapidly [closed]

I had observed this user behavior many times when one person go to other person desk or cubic place he or she minimize the screen windows rapidly.
3
votes
1answer
229 views

Search auto complete / suggestions usage

Does anybody have any statistics as to how many people end up selecting an auto-suggestion versus typing their own search phrase when performing a search online with auto-suggestion capabilities? ...
0
votes
2answers
143 views

What is the UX strategy for not allowing tweets to be edited? [closed]

I have read articles written about why we should be able to modify existing tweets, but I haven't been able to find anything substantial about why we can't. My initial thought was that edited tweets ...
1
vote
2answers
95 views

DC or District of Columbia in State List?

When making a drop down to select state is it generally preferred to put DC or District of Columbia? Should you just go with DC if all other states are abbreviated and District of Columbia otherwise? ...
1
vote
1answer
197 views

Toilet paper orientation [closed]

In surveys of American consumers and of bath and kitchen specialists, 60–70% of respondents prefer over. Which usability factors bring better user experience of the "over" choice?
6
votes
3answers
172 views

What is a best practice for branch/leaf creation?

My app has functionality for users to create a number of objects, each of which may have multiple child objects. I'm going to generalize the terminology a little more so we don't get hung up on the ...
2
votes
1answer
161 views

Protect mobile app agains abuse with a login screen

Case So I am talking about a very simple app that I am developing for android. The user selects three things, to keep it simple, and hits the buy button. Upon that he will be prompted with a dialog ...
4
votes
3answers
549 views

Why do businesses frequently keep one half of double doors locked? [closed]

This leads to a bottleneck of people going in/out because there's only a single point to enter or leave. Not to mention potential stampede situation in the event of a fire. Is this just something we ...
1
vote
1answer
153 views

Need better UI representation of comparing two data source

Looking for good UI representation of showing differences in each ROW between two different two data source. One data source is Source Data and another is transformed data (destination) which is more ...
1
vote
1answer
165 views

What factors are the most influential in the usability and UX of a mobile app, that utilizes crowd sourced information? [closed]

When creating a mobile application that uses crowd sourced information, what factors influence the usability and UX. So in my case the information has already been crowd sourced by users of the ...
25
votes
6answers
943 views

Does a self-learning UI make sense?

Let's say we have an application with 50 functions. Six of them are directly accessible as top menu items, the rest is accessible via sub-menus or sub-menus of sub-menus. While working with the ...
2
votes
2answers
205 views

difference between liking and following something

I am curious if there is a consensus to what could be considered the substantive differences between liking something and following it. It seems following is for users that you are not friends with ...
2
votes
3answers
76 views

Automated options vs. confirmative options

I got two options in my application: Auto save on close Confirm saving I believe both options are obvious in their functionality, but what should I do when the user wants saving to be confirmed, ...
2
votes
5answers
153 views

Techniques to aid remembering serial numbers

What methods can I use to aid users to remember a serial number? While you might expect people to write them down, many just try and remember them, then get it wrong, and need to retrieve the number ...
2
votes
1answer
88 views

How should I update the UI after user role change

One of the guys that tested the ERP I'm developing has noticed the following: When a user role changes, this should be reflected immediatelly in the system. At this time the changes in user ...
2
votes
2answers
191 views

User Research: What would be an appropriate way to observe users' true behavior in a very personal environment?

The question is about qualitative research (not tracking or usability testing). Contextual inquiry (for example) is mostly described in the context of "work". Users are being observed while ...
4
votes
2answers
162 views

What do users expect when showing list of friends who use the app vs friends that don't?

I have made a philosophy/ethics question multiplayer game for a obligatory norwegian course on all universities. App is loaded with questions you can answer alone, or against an opponent. To battle ...
3
votes
2answers
245 views

User research on 100 people

Has anyone ever conducted user testing on a mobile app or service with a large amount of people? (around 100 people). We plan to give the users the application and have them use it for 1 week. It ...
2
votes
3answers
201 views

wildcard * representations for non technical user (delimiter synonyms)

So what I am looking for is a way to represent a wildcard or * delimiter for non technical users that possibly may not need an explanation. i.e. If a user wants to search for EJ-205, EJ - 205, EJ ...
2
votes
7answers
129 views

Do savings and subtotal need to be displayed on a product page?

We are designing a product page and I think having money you saved and subtotal is redundant as it appears in cart and during checkout. My colleagues think "You saved a total of $XX.XX" is crucial. ...
1
vote
1answer
132 views

Where / how is the best way / location to display a menu under a menu

Upon login I have a menu with options and underneath it another menu ("what to do with those") What will be the best practice in this scenario to display this menu and buttons from a UI perspective? ...
2
votes
1answer
104 views

Are people more weary of Location Services when it's not a smart phone?

Our web site uses location data to give the user a localized UI. I was wondering what other peoples experiences were with the newer HTML 5 pop ups that offer to automatically grab the user's exact ...
1
vote
2answers
99 views

Phone call or contact form?

Is there any research into which and why people prefer filling contact forms/writing e-mail to calling by phone? I want to check my hypothesis that wealth people over 30 y.o. prefer phone call over ...
2
votes
2answers
117 views

Slider/slideshow behavior on inactive page

What's the appropriate behavior for a slider/slideshow on a page when it's not visible (e.g. user switched the tab or just scrolled down, so the slider is outside of visible part of the screen)?
0
votes
3answers
102 views

Automatically push relevant documents to user.

We have a library of documents available for user. Current approach is upon selecting the document on the mobile device, if it's downloaded, it will open, else the document will be downloaded ...
1
vote
4answers
159 views

returning customer vs new customer

Currently I am using the below scenario for returning customers and new customers. The address form is beneath. So if you are a new customer we require email and phone, but if you are returning then ...
3
votes
8answers
397 views

Users keep missing an important page element

I run some user tests on a finished page (not the mockup you see below) and found that two thirds of the users (in a sample of about 10) miss the Back to previous page link at the top left of the ...
3
votes
2answers
220 views

Handedness in touch or tablet software UI design

I read a previous post on discussions about designing UI for left or right hand users, but I thought they left out an important discussion when it comes to touch and tablet devices. For example, I ...
4
votes
2answers
89 views

cart items quantity notification

I have an e-commerce site and in the top right I have the typical image of a cart, and next to it the quantity of items in the cart. Currently the quantity shows the number of different products, ...
0
votes
2answers
151 views

Search bar blindness

Does anyone have success story with on site search in e-commerce field? I mean someone have achieved more then 25% of visitors actually use in site search instead of viewing all main categories? I ...
2
votes
2answers
182 views

Remember Me in an enterprise application: What to remember?

I've just finished a well-thought login validation mechanism and have asked myself the following question several times: What does the user expect when he checks the Remember me checkbox in an ...
2
votes
1answer
129 views

What is the best way to bring your old users to your new site?

A project I'm working on involves the creation of a new site that will host around 80% of the content of an old one. The content will disappear from the old site, and become solely available on the ...
3
votes
1answer
285 views

Best way to ask user for large amount of data input on iPhone?

I have a question about designing the UX that requires a large amount of data to be entered by the user upon signing up for an app - needed as the app cannot function without this data - how can this ...
1
vote
2answers
194 views

Why the familiarity of a button can decrease as users experience grows?

Recently, I was working on understanding how familiarity changes as users' experience increase. A very normal understanding will be that the familiarity increases as users use the button and the ...
4
votes
4answers
266 views

Transparent resin casting vs. solid metal color

I am designing an electronics circuit (gps-tracker/recorder) that I would like to cast in a material for durability and aesthetics, as pictured. I may decide to sell it at some point. It would be ...
4
votes
2answers
574 views

Should multi-select dropdown/box have an “all” option?

We have a situation where we have an optional "multiple select" box, that looks something like this: <select size="5" multiple="true"> ... </select> This select box allows you to ...
1
vote
2answers
131 views

What is meant by context of user?

I regularly hear comments about "understanding the context" What is meant by this - is it the how, when, where, why, who, what of a users experience. This may sounds obvious, but I'm interested to ...
4
votes
1answer
154 views

Different experience in simulation and real system

I couldn't find a better match of SE site to ask than UX. My question is what is the technical term when a user have difficulty (cognitively speaking) of using a real system because the user was ...
0
votes
3answers
231 views

single account creation page vs progressive step by step approach?

I am bit confused on which approach to take, the issue is we have 2 major sections, one is asking for user profile information - just 4 optional fields and the other is about user preferences to ...
2
votes
2answers
98 views

Tab to whole item group or button within item group?

This is my first post in User Experience, so hopefully this is the right place for my question. It's a question there may not be a definitive answer to, but hopefully someone might be able to help ...
4
votes
6answers
240 views

If a user does not want my application to use his title, should I give him a checkbox for this setting?

I am creating a software which will be used by scientists. There are two places where names will be used: first, in personal greetings ("You are logged in as Rosalind Frnklin"), and second, in ...