the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

0
votes
1answer
77 views

How to show more or less info based on user's experience in the field rather than on system?

While designing an app for Coupons and Promotions for a salesman (just info of various Coupons) I was thinking about giving a personalized experience to each salesman based on his years of experience ...
4
votes
1answer
128 views

Would putting a pricing page on our website more likely improve the user experience if our competitors only offer ‘contact for quote’ pages?

I'm in-house at a medium size call center. I've been trying to get a pricing page put up for us on our website for a long time. If we're not the lowest price we'll price match as much as we possibly ...
0
votes
3answers
64 views

Thinking of adding request button on site for items not available? Good idea or Facebook like button will do?

Thinking of adding Request Button for items not available on a planned site. Is this a good idea or will Facebook Like button do to express a"want this item" message?
5
votes
3answers
385 views

Should clicking on a playing video take the video to fullscreen?

Facebook has recently changed its video behavior. When you click on a playing video, the video is taken to fullscreen. On the fullscreen mode related videos are also shown so, I think the intention ...
0
votes
1answer
84 views

What tools are available to collect statistics on user behavioral patterns?

I have an application with a relatively large user base. I would like to collect statistics on user behavior, analyze patterns etc. I expect that statistics to answer questions like: How many female ...
3
votes
1answer
59 views

Most Intuitive way to organize images into albums?

I need to create a interface wherein a user can quickly categorize few of his photos into albums. Constraints 1 photo can be a part of multiple albums. Atmost there are 15-20 photos and 5-6 ...
7
votes
4answers
360 views

Should an API documentation include When-to-use and when-not-to-use list?

The target user base for the problem described below is one of the most neglected and underrated one - Programmers/Developers/Coders. Consider, for example, this java doc which is explaining about ...
3
votes
1answer
103 views

User classification

Are there any "standard" frameworks for user classification/categorization in terms of behaviour, frequency of use, expertise, loyalty, attitude to product etc? Examples could be: early adopter, ...
3
votes
5answers
505 views

Is there a better way to show 3 states of 2 types of data?

We are writing a web-based testing application where the user (teacher) can't move on to the next step in the process until all students (a young age group) have completed 2 separate tests. First all ...
4
votes
3answers
207 views

What is the best layout for a hierarchical menu with multiple actions?

I am working on a project that uses a root/leaf node hierarchy menu to search, view, select and open content on a desktop platform. The user will need to have the option to do one, 2 or all of these ...
61
votes
13answers
12k views

How to convince a client that the website doesn’t need to be too animation-driven to stand out?

I had a discussion with my client about a website revamp (it's an agency website). He’s a business strategist and not a web / UX designer. In the meeting, we showed him several websites (from ...
2
votes
4answers
170 views

Search results - bring data by custom query or all data ? (Performance issues)

We are developing a system which uses a web console. Once the user logs in, he can choose a date from a date slider and click the “Get” button to retrieve relevant data which can be more than 5000 ...
1
vote
1answer
142 views

Color complimenting like Google's material specs

So here's my dilemma. I like Google's Material Design Color Specs, and they've obviously spent a fortune researching all the hues and shades. However, I'm dealing with a project where the end users ...
-3
votes
3answers
94 views

What do you expect to happen when you click, Reset All? [closed]

Above we have a Date Picker, Filter, Reset All, Export, Email and Sort option. The function of Reset All applies to the Date Picker, Filter and the sort arrows below. So what do you expect to ...
2
votes
3answers
115 views

Why is the visual behavior for a WPF checkbox reversed when checking/unchecking?

The WPF (Windows Presentation Foundation) checkbox control has opposite visual behaviors for when it is checked and unchecked. That is, when the mouse button is pressed, the check mark fades into ...
0
votes
0answers
22 views

SaaS plan names for B2C [duplicate]

I'm creating a SaaS which will primary be marketed towards the B2C segment, but will also have a single plan for professionals/B2B. Plan 1 - Cheapest one (B2C) Plan 2 - Like Plan 1, but with ability ...
6
votes
2answers
190 views

How to inspire users to share the app?

There could be some app platforms where multiple user participation is essential. For instance, a multiplayer game, in which user could pick another user to play the game from the list of his phone ...
-1
votes
1answer
81 views

Trouble Getting People to Complete Free Listing Form [closed]

I own a motorsports website which I have poured my heart and soul into to make it the best in the industry and of which does very well and is blessed by Google in search for popular queries such as ...
3
votes
2answers
109 views

How to discourage users from using a feature?

I'm working on a hardware+software product that displays video. It has a brightness/contrast control. Unfortunately, it plugs into another machine (made by a 3rd party) that also has a ...
1
vote
2answers
96 views

Dialog box button behavior based on state

I have a dialog that upon opening performs some data validation (none of the data visible). The dialog is determining whether an action can be taken or not. The dialog has only two buttons - OK and ...
4
votes
1answer
68 views

Call to action to take visitors to the payment page in the header

In the header it is common to display number of items in the cart, with a button that says something like "cart". This button is linked to the start of the payment process. But what call of action ...
1
vote
2answers
38 views

Undefined behaviour in response to unusual action

I'm working on a page where you have a box of things and you can drag the things around to reposition them. You can also drag them to a specified drop zone to move them to another box. This brings up ...
1
vote
1answer
64 views

Icon Visual Alternative for “Keep Open” functionality [closed]

I know it's a bit of a stretch considering it's ultimately opinion (but most UX is) but I'm coming up blank on a visual concept I could use to "iconify" the functionality of "Keep Open" to the user. ...
0
votes
5answers
260 views

Why are pop up ads still present?

People are very good at avoiding ads, especially those who know that they are ads. Usually, I see pop ads on less popular websites. And I also think people who are not very much internet literate ...
3
votes
3answers
2k views

Should I Put a Phone Number in the Header?

I see that it is really popular with web services nowadays to have their phone number in the header of the website. Is it really that effective? Does it make the company look more legit?
3
votes
3answers
121 views

Select duration using numeric input + menu of units, or a single slider?

I have a notification panel which is designed for users to receive notification once something wrong or changes happens in the system. So there are two tasks that are for regular checking. These two ...
3
votes
1answer
118 views

UX Measures to protect users from phishing sites

I the last days I was thinking about possible solutions to protect your users from putting their data into forms on phishing websites and how you could warn them or "educate" them into not doing that. ...
1
vote
2answers
84 views

Lesser technical term than hierarchy

In my app, a customer/user is assigned a hierarchy (for example geo-hierarchy) for various purpose such as reports (e.g. if assigned at Dehli 'a state' then assumed segregation lower levels of ...
2
votes
1answer
112 views

Does brand logo placement increase user trust?

Does brand logo placement for signed-in users increase user trust and experience for a product? An example is the "StackExchange" word mark at the top left vs no wordmark. Facebook's iOS mobile app ...
4
votes
1answer
67 views

How do you call the concept of similar social validation options/choices?

Maybe I'm too burnt, but I can't come with the answer to this. I don't mean Overchoice, but the concept of choices or options that are similarly validated by peers creating a friction to user. To be ...
2
votes
1answer
98 views

Should I provide empty fields in tooltip or not?

I have an extension tool for Microsoft Visual Studio. It provides meta data for code lines (which is retrieved from external source code) and helps developer to resolve bugs faster. I have doubts ...
2
votes
1answer
91 views

Website gamification what achievements? [closed]

I run a website with news and stories and I want to improve the user experience and pageviews per session with a gamification. What should I add to my current approach along the achievements? ...
3
votes
1answer
100 views

Displaying detailed and large images on mobile

Here is situation: Images are displayed in div boxes optimized for mobile delivery and large images are being preloaded. When user click box large image is displayed. How to display single very ...
3
votes
2answers
218 views

Best way to tell a user they don't have access to specific action

I'd be interested know people's thoughts and experiences on the cleanest/most professional way to tell a user they don't have access to a particular set of functions. I will have two user groups, ...
1
vote
1answer
61 views

making the phone number the most visible

So my e-commerce site has a freephone number. I was just wondering if we could work out all the best ways to get more people to ring that number, as orders always convert better and are of more value ...
6
votes
3answers
209 views

Is it usable to start application with asking the user to turn Location services?

I am designing an app for online grocery, the app asks the user to choose the city and the region these data will be used to filter the markets and for the delivery address. In the case the delivery ...
0
votes
2answers
261 views

A slider or a checkbox?

I want to place a filter for price on my website. Currently, I have it placed as slider. I've though about adding a input field on the left and right of the slider which will indicate the min and ...
1
vote
1answer
58 views

How do I handle multiple user contexts in an app?

In our mobile app, I have 2 separate user contexts. The search context, the user wants to search and find, or create people on an adhoc basis. The WIP context, the user has to complete a unit of ...
3
votes
2answers
280 views

How can I encourage my users to use the “Login with Google” button?

I'm designing an application where users can either login with credentials they create on the website or login with their Google account. This is what the current mockup looks like: download ...
15
votes
3answers
1k views

What is the best way to save & cancel a new content on a CMS?

I'm actually working on a project done by another UX designer before me, and I have some doubts about the way users can save & cancel their actions on the page of new content creation. This is a ...
16
votes
16answers
4k views

How can I get people not to put trash in recycling bins?

In my office space we have a main trash can and "recycling" can in the break room. They are simply two bins, with the same color, that are hidden in a cabinet. Outside of the cabinet are two ...
46
votes
10answers
6k views

How to suggest a person to turn a page to see more details?

We are building a printed voucher (hard copy) for lab tests which looks like the following : The lab test center people who take the tests should mark the checkboxes with a pen or a marker against ...
2
votes
5answers
150 views

Is the number of clicks the only user interface perspective?

We are developing an application which is divided in different modules (logical groups). When I proposed any UI for specific functionality, I try to make a logical grouping of the elements. Because of ...
156
votes
13answers
13k views

Why shouldn't we use words such as 'here' and 'this' in textlinks?

Over the years of surfing on the web I have found numerous examples of people saying that you shouldn't use the word "here" in a textlink etc. Personally I like the idea of using the word, because it ...
7
votes
4answers
307 views

How do Enterprise Softwares validate A/B testing?

I just started working for an enterprise software company, and I'm having a hard time integrating validation to see "what works" for the user. I'm used to working for more consumer-based software, ...
3
votes
3answers
156 views

What are the effects of A/B Testing if the user is aware of it?

I went on the same website on two different browsers, and I got two different layout + design. I was being A/B tested. I didn't like that, probably because: I don't like to be part of an experiment ...
1
vote
3answers
91 views

Should I allow the user to select an amount to donate or have them enter the amount?

I am figuring out what is best for the user and ease of experience. Should we give them pre selected amounts or let them enter in whatever amount they desire? Example:
1
vote
1answer
68 views

When to ask for subscription payment

We have a web-app that requires our users to register, get approved, and then begin using the service. We are requiring setting up subscription payments. My question is when to ask for the ...
2
votes
1answer
90 views

multi-use physical buttons

The company I work for is beginning to incorporate LCD screens onto its devices, but not touch screens. These machines will be used in dirty, dangerous environments, so touch screens are not ...
21
votes
5answers
2k views

What's the point of a “Read full story” button?

I've noticed a lot of news websites, particularly on mobile, sometimes will cut off their story with a button you have to click to see the rest of it. I can understand why they'd do this if they ...