the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

16
votes
3answers
384 views

Are there user behavioral differences on a platform with a 1,000 users vs. 100,000+ users?

I am working on an early stage product. We want to understand if there are big shifts in user behavior when the platform has a thousand users vs. in the future when we may have hundreds of thousands ...
2
votes
1answer
153 views

what kind of questions should i ask the user during the user interview to get insights for revamping website on-boarding?

this is my first week working in a startup as a ux strategist for the very first time. previously i've been working in an digital agency for 4 years. it's been hard to shift my mindset from a ...
5
votes
2answers
544 views

'Continue' and 'Retry' buttons location in action div

Regarding a Web console: I have a process that stops from time to time when it has warnings and fails. I'm allowing the user to retry or continue after taking care about the warnings and fails. ...
4
votes
7answers
10k views

Why do users reply to messages clearly marked as do not reply

In a web app, we generate a lot of emails including reminders, requests for approvals, login details etc. They all come from a real email address to help with deliverability etc and they all quite ...
4
votes
3answers
321 views

Why are the titlebar buttons on the left side in OS X?

When I moved from Windows to OS X the first thing that I noticed was that the titlebar buttons are on the left instead of right side. It took me some time to get used to it. Is there a reason why ...
2
votes
2answers
177 views

Any user research done to know whether to use “Your/My” or “<person's name>”

I'm not working in the field of UX, but something occurred to me the other day that I would like to ask. Let's say we are logged into a website, and at the top of the page, you have a dropdown for ...
2
votes
2answers
96 views

Should a register page contain every field at once?

I am redesigning an application, and part of that is making the UX a bit better. However, the application requires the user to fill in a lot of information. Would it be better to have them fill out ...
1
vote
2answers
104 views

Considerations when naming a new user feature (eg. Snapchat Stories, Facebook Timeline)

With the right name, an otherwise complex web feature can be easily understood and digested by users. Snapchat use of Stories to describe the idea of piecing together different snap videos to tell a ...
188
votes
11answers
41k views

Why do users click randomly and rapidly when an application hangs?

This question came to me when I witnessed a collegue's behaviour on an application freezing due to a large operation. And it's something I've certainly done myself. An app freezes for more than a ...
2
votes
2answers
141 views

How do users benefit from having a browsing history?

I'm putting together a music based website where users can explore artists and albums. One pattern I've noticed amongst content heavy sites like IMDB and YouTube is that they go the extra mile as far ...
15
votes
10answers
1k views

User behavior that caught you off guard? [closed]

How about a nice community wiki we can learn from? Please post an example of user behavior that caught you off-guard and forced you to redesign an interface. One example per answer please! Mine: On ...
4
votes
0answers
181 views

Questioning Apple's new 3D Touch [closed]

I have serious doubts that Apple's 3D Touch will be a huge "success" with users unless there is a hint that touchable components in fact do support it. I am not a UX expert, so the points that I'll ...
4
votes
3answers
558 views

Toilet paper orientation [closed]

In surveys of American consumers and of bath and kitchen specialists, 60–70% of respondents prefer over. What are the primary experience factors that lead a majority of users to choose over?
4
votes
2answers
88 views

Showing next stories to user : Best Practices

My site is a content heavy blogging platform/community. I was trying to understand the following two points: 1. How does showing a "Next Story" button to user vs. showing a listing of 3-5 Related ...
4
votes
5answers
157 views

Is it best to add or remove functionality when using checkboxes?

Suppose there's a system where the user can make a blog post. This user can choose to allow or disable comments to their posts. He's going to make this choice for every post he creates. Now, the ...
0
votes
5answers
193 views

How can I increase user adoption on a single-page app?

I have been working on this: http://spe.lt Now, I have had a few thousand people visit this. It seems like a lot of people find it useful, but not that many end up using it. I want to increase user ...
2
votes
1answer
169 views

Improvement tracker or: How I Learned to Stop Being a Jerk to the User

I'm planning a program (not sure if it will run on smartphones or just PC ) to keep track of user defined task and it's progress. I want it to be less bossy, but still give the proper incentive to ...
5
votes
1answer
86 views

Paged or Scroll view in E-books?

Many e-book devices in the market are imitating the paged view concept like in books. I see that some e-book apps added also scroll view as an option. Is there any study that which paging style is ...
7
votes
3answers
335 views

How to indicate real-time constantly loading content?

We're moving into more "next generation" web apps where the amount of reloading a page someone has to do is greatly diminishing in favor of real-time/reactivity. I'm wondering if there's some sort of ...
3
votes
1answer
101 views

Personas design and segmentation of research data

I'm working on a redesign project and time for personas design comes. I did a users research with 15 interviews and a survey which received about 120 responses. I read a lot about personas in past ...
0
votes
1answer
283 views

Product bundling on product page examples and best practices

I'm revisiting the product bundling feature (aka complete the look) on the product pages of our company fashion commerce website. At the moment it's at the bottom of the product page and not really ...
1
vote
2answers
149 views

Should an “unsaved changes” dialog in a web app contain a “save” option?

When a user makes some changes in a web app and tries to navigate away without saving them, a dialog appears as a confirmation/warning message. There are two approaches to these dialogues. Sometimes ...
1
vote
3answers
111 views

Avoid closing multiple tabs?

I'm working on a new approach to my modals that when a user opens multiple modals they merge with tabs for each one. This works great to switch between modals without having to close one or drag ...
3
votes
3answers
467 views

Providing multiple paths/flows for the same Action

We are developing a complex platform with heavy functionality, and I am having a dilemma, concerning whether or not to add a button for the same functionality one-step earlier in the User Flow. As ...
2
votes
2answers
2k views

Experience with effective subject and body for “credit card expiring soon” emails

I have a subscription service that has a few dozen subscribers drop off every month because of expired credit cards. I was hoping to gain a little insight into some best practices for an email to prod ...
1
vote
2answers
70 views

Now, I have gathered user behavior data on the most used items. How do I act on it?

The Background I've been investigating what parts of the website our users are mostly using. The access bar is the uppermost area of the website, covering Site Map to Translate. A specific section ...
1
vote
1answer
134 views

Schedule time UX

What I am trying to solve from the above screen shot is scheduling update. With the new update "to" field is optional, and not required field and also the UI and wording is confusing as when Run ...
2
votes
3answers
196 views

Why do sites tend to ask members for payment details, even if what they're accessing is 100% free?

Xbox Marketplace, for example, asks for payment methods to download free content (free as in never having to pay, such as demos). It says it's free, but states that you need to be "charged" to get it. ...
2
votes
1answer
78 views

Which user flow is better for mobile pdf

we have a coupon that must be downloaded and filled out. In mobile which user flow is better experience: OPTION A: CTA says 'Get Coupon Here' upon click user goes directly to the pdf (in an html ...
5
votes
3answers
308 views

Do Users Take Product Tours?

Product tours have become very popular in recent times. It's also used here on StackExchange. I personally mostly skip the 'Take a 2 min Tour' notifications or link. So I'm wondering; based on ...
1
vote
1answer
80 views

Select MULTIPLE existing or add a single new one

I have seen few example where you select existing record or add a new, but what I am trying to do is, select multiple existing records or add a new single record. In my case record means a user, who ...
4
votes
2answers
263 views

What do users expect when showing list of friends who use the app vs friends that don't?

I have made a philosophy/ethics question multiplayer game for a obligatory norwegian course on all universities. App is loaded with questions you can answer alone, or against an opponent. To battle ...
4
votes
5answers
172 views

How to allow for 'exploration' in your user testing?

In a lot of user testing sessions I've been in a common task is to test the effectiveness of a particular icon or navigation control. The typical scenario: tester: How would you accomplish task ...
5
votes
3answers
437 views

What are the typical best practices for handling reporting/flagging inappropriate content on a social/UGC site?

I'm designing a site that is driven by user-generated content and will not be heavily moderated. So users need to be able to flag/report inappropriate content and users. I've read that if the asset is ...
52
votes
10answers
4k views

How to make a progress-speed bar more understandable?

I've just installed Windows 8 and noticed the brand new File copying dialog. When expanded, it shows the progress and the current transfer speed in one graph. However, the graph confuses me greatly. ...
4
votes
2answers
181 views

Conditioning users

Playing around with my heat in my new Volkswagen GTI, I noticed when you press the heated seats button once, it starts you off with maximum greatness (3 / 3) press it again it goes down ( 2 / 3) (1 / ...
0
votes
1answer
75 views

Help with “haggle/barter” feature on mobile application

Overview I am working on a mobile app that has a feature which allows the buyer and seller of a good/service to debate the price and exact nature of a transaction. The process of this transaction ...
7
votes
5answers
255 views

Online Store - Should size comes first with color or vice versa?

We have this online boutique shop, in product page we have two variants (color & size). So we are thinking what would be the best order of those variants to have a good user experience. Color ...
1
vote
2answers
113 views

Should you use hamburger / hidden navigation on larger desktop sized screens? [duplicate]

I've seen a lot of sites hiding their nav on desktop and simply showing a hamburger-esque menu. Obviously this looks more "minimal" But I can't help to think this isn't the best approach from a UX ...
0
votes
1answer
32 views

Is product material in a category or product title unnecessary

I am having another discussion with a colleague and the debate is now whether to create product categories based on product material, or to include the product material in the product title. The two ...
2
votes
2answers
913 views

Are there any UX Patterns or research that support Mac OS treating standard dropdowns (selects) as modal like interaction?

Background: Recently I was working with a widget (Select2), and found what I felt was a rather large UX issue, the <select> box (dropdown) was being treated as modal interaction with a ...
2
votes
3answers
135 views

Highlighing to user the next possible actions available to them

Once a user has carried out a search on my mobile app they are presented with a list of offers. At this stage (3rd screen), the user can either: 1) accept ONE of the on-screen offers 2) carry ...
10
votes
2answers
580 views

Is duping the consumer really a good business practice?

I have had this at the back of my mind for sometime and I believe UX is the proper place to post this though I may not phrase the question right so please chime in if you have suggestions! There are ...
1
vote
2answers
124 views

Should I use client side cropping or server side cropping for profile picture uploads? [closed]

Building a upload profile picture system. Looking for a system to allow square images and allow user to select small part of large image (means need cropping). Also validate based on size and ...
9
votes
5answers
5k views

Unit of measure and Quantity in Purchase Orders

I have written an application that my clients use to keep inventory. The inventory system includes a purchase order module. Each purchase order has a list of line items including: Description of ...
2
votes
1answer
153 views

Could banners not have an 'X' to close?

I'm designing a community page where once a new user logs in, there will be a banner on top that says something along the lines of: "Welcome, click here to learn more about the community" with a CTA ...
5
votes
2answers
99 views

When do we establish an ongoing pattern/trend as a standard or convention?

I see a lot of questions here asking about established conventions or standards. This question has it roots in this discussion about an app drawer icon being a convention or not. I would like to know ...
8
votes
3answers
335 views

When is it better to use “You” versus using the user's name?

Currently we are designing a task management system that notifies users of current tasks they need to complete and about the status of tasks they have assigned. We are struggling with using "You" ...
6
votes
4answers
504 views

Is the “apple slider button” using the correct affordance?

Here's a screenshot of apple.stackexchange.com: The button "active" is decorated in a way which looks like an iPhone's slider control. The first thing that comes to mind is that it's draggable ...
3
votes
2answers
226 views

What should be the expected way to unselect a dropdown

I have a dropdown which shows select One before any of the options are selected.Once the user has selected one of the options .what is the accepted way to unselect that option and go back to the ...