the way user interacts with an artifact and the reaction and/or behavior to the environment

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18
votes
4answers
855 views

Should users be directed to a 404 page or a landing page?

We have two pages. One is a landing page, given by the route /region. The other is a detail page for a particular region, given by the route /region/summary/{id}. The landing page is the normal way by ...
17
votes
6answers
1k views

Why do users erase all the password when they hit one wrong key, instead of just the last wrong character?

We login to applications almost every day. The password is stored in our fingers, as an automated process (if they have used it long enough). When users realize they have entered a wrong character ...
17
votes
6answers
2k views

Is there any evidence to back up the theory elderly people won't know how to use a smartphone?

I was discussing with my boss earlier and he mentioned that the app I am currently designing for iOS and Android will be used by elderly people. We then began to plan around the same old theory that ...
17
votes
3answers
701 views

Which users actions are worth logging, to gain better perspective on their behavior?

I am currently implementing a "User action log", that will keep interesting actions of users within our system. Any advice on what to log? Of course, the answer is "everything you feasibly can", but ...
17
votes
4answers
3k views

When is a right-handed navigation sidebar appropriate?

When is a right-handed sidebar for navigation a good choice? If possible, I would like some examples where it has been used, such as this sidebar from Google's official blog.
16
votes
2answers
2k views

Does the padlock icon make users perceive your site as safer?

I was recently in a discussion with one of our developers about the usage of padlock icons (not on the https link) in user interfaces. I remember encountering the icon in lots of different ...
16
votes
6answers
778 views

Could user-tests with impaired / drugged / tired people lead to better interfaces for everyone?

I wonder if GUIs that work better for drugged people could work better for sober people as well? I wrote drugged people, but I actually meant other limitations as well, like being very tired or ill. ...
16
votes
5answers
1k views

Show/Hide Password Icon - Eye/ Closed Eye? Is the “Eye” icon offensive to any cultures?

I am on a project where we are implementing show/hide password functionality, and after significant research I discovered the 'Open Eye'/ 'Closed Eye' to be fairly standard. Once this was implemented ...
16
votes
3answers
2k views

How can the classic footer elements be integrated into an infinite scrolling layout?

Infinite Scrolling is a fairly new and effective way to display practically infinite amounts of data in a user's window, but one page element simply does not suit itself to this method; the footer. A ...
15
votes
11answers
2k views

Why is it that all caps text looks like SHOUTING, but all caps handwriting is easier to read?

Specifically for UI -- handwritten mockups, comics, etc are always better all-caps, but the same is never true for printed text. Why is that? Visual Studio 2012's all-caps menus are generally ...
15
votes
7answers
1k views

Making a Streak Visualization More Intuitive

I'm currently working on a website for tracking habit change. On the report page, I have goal cards users interact with in order to record their progress: The donut chart in this example is trying ...
15
votes
9answers
602 views

How to reference (and provide links to) online content in offline media?

Provided that print publications produced in-house and "physical" advertisements have to reference or "link" to online content, what is an accessible (in broader sense) and user-friendly way to do so? ...
15
votes
6answers
756 views

Consistent UI experience

Shouldn't a user interface be as consistent as possible? I believe when a user uses an interface, he experiences certain behavior from the interface, and tries to couple those experiences to the rest ...
15
votes
3answers
3k views

Tags or hashtags?

I have a website at www.flickwit.com. I would like to introduce tags to allow users to search for content more specifically than channels. I have been wondering which option would be more acceptable ...
14
votes
7answers
2k views

False identification of gender on website registration

How can I filter male and female users of a site? My Problem In brief : We are building a relationship website and want to differentiate users based on gender but need to avoid males registering as ...
14
votes
6answers
1k views

With 'OK' button, 'Cancel' should appear as secondary button or link?

When I make web application designs, every time I style form or overlay boxes with OK and Cancel button. I think of making them different. But is it a good practice? Some people recommend primary and ...
14
votes
4answers
767 views

Why are sinks always rounded?

I've noticed a trend recently that some sinks have a flat base, but they seem to be few and far between. Are there any reasons related to UX for why sinks have traditionally always been round?
14
votes
4answers
514 views

A/B Testing Technique

My friend and I were having a discussion about different ways of A/B testing. His technique was to make a single small change (e.g. changing the colour of a button) and then perform A/B Testing to see ...
14
votes
6answers
459 views

What is it about our mental models that app-centric seems more intuitive than content-centric?

I always thought that content-centric was the easiest for people to deal with, i.e. "I want to change this document", and not "Let's run this app so I can then change that document". It seems that ...
14
votes
4answers
496 views

Is it good UX practice to have a website generate a password for the user?

Is it good UX practice to have a site generate secure random passwords for users and send it to their email or is it better to have them enter their own one each time?
14
votes
4answers
666 views

What are the pros and cons of skeuomorphic design in payment transactions?

The check out or payment process in an application is critical and has to perform smoothly to make the inexperienced users feel that they fill in forms correct. I’ve seen numerous of examples where ...
14
votes
2answers
242 views

How to realistically test blog headlines before publishing?

I'm currently writing a post for my company's blog. I'm agonising over the headline, as I really, really want people to read this post (I'm trying to convince our users to opt in to our customer ...
13
votes
9answers
963 views

User behavior that caught you off guard?

How about a nice community wiki we can learn from? Please post an example of user behavior that caught you off-guard and forced you to redesign an interface. One example per answer please! Mine: On ...
13
votes
16answers
1k views

How can I get people not to put trash in recycling bins?

In my office space we have a main trash can and "recycling" can in the break room. They are simply two bins, with the same color, that are hidden in a cabinet. Outside of the cabinet are two ...
13
votes
5answers
1k views

What is the UX strategy behind Facebook forcing users to use the timeline?

A few months back facebook took the unusual step of forcing most users to switch to the timeline view of their profile page. I am interested to work out what the strategy was behind this move. On ...
13
votes
5answers
865 views

Encouraging the user to enter a value in an optional field?

This is a follow-up question from the previous question Case-study for hiding the optional fields? I have taken all the responses from my previous question and I have come up with this mockup, ...
13
votes
7answers
584 views

How do you go about convincing the stubborn “powers that be” to let you change a clumsy layout that users are used to?

How do you go about convincing the stubborn "powers that be" to let you change a clumsy layout that users are used to? Say there was a layout in a previous version of software from years back and ...
13
votes
2answers
747 views

Show approximate time to complete on a form?

Today, I'm dealing with forms of all kinds. There are small ones, large ones and then ones capable of making a user cry. It is necessary evil - because it is an application that collects a user's ...
13
votes
3answers
464 views

Do people find someone in a list faster by name or a profile picture of the person?

I am looking for research to find out if when looking through a list such as a team list in a project management app people find it easier to find someone by their profile picture or their name? I am ...
13
votes
6answers
718 views

How easy should I make it to delete content?

We want to make it easy for people to perform task in an application, but we also want to prevent them from accidentally deleting something. Where is the middle ground between these two opposing ...
12
votes
6answers
929 views

How did multi-touch interfaces become natural when it should have been unnatural?

After stumbling on a webpage that rants about the fallacy of "picture under glass", I began to wonder what was it that made multi-touch interfaces seemingly become so natural to all of us today? We ...
12
votes
5answers
2k views

Should i use country flags in language selection fields?

My users can create content in different languages, and i need to provide an option to choose the language when they enter new content. Right now there are only 5 languages (en, fr, de, pt, es), and ...
12
votes
4answers
908 views

Why is the “dislike” button going into extinction?

I've noticed that Facebook and now Google+ only have a "Like" (or +1) button, in spite of users wanting a "Dislike" button. This seems to be a bit of trend. Disqus also dropped their dislike vote - ...
12
votes
4answers
964 views

“Shaking” button leading to increase in conversion rate?

I'm just running an experiment on the UX Pin homepage. One group got a "shaking" button (the big orange sign up starts to shake after few seconds) and the other group got traditional "static" button. ...
12
votes
3answers
6k views

Reply all replies to self? [closed]

The mail client Microsoft Outlook have the option to use “Reply All” in a mail conversation. When you hit the “Reply All”-button, your name sometimes turn up in the to-box, meaning you’ll also receive ...
12
votes
4answers
235 views

Name or data on this error alert phenomenon?

This is just a curiosity on my part, but I'm wondering if there's a name or studies for what I'm going to describe. I've noticed in many UX scenarios, not just computer related, that when there's an ...
11
votes
7answers
991 views

How can I ensure users understand how to answer SMS correctly?

I work on a CRM system for healthcare and there's a feature where we send an SMS to a patient reminding her of some scheduled consultation. The patient can then answer the SMS with either "yes" or ...
11
votes
5answers
773 views

Does SSL on a company's website make the company appear more credible?

I recently had a thought about the way many modern browsers display information about a site's security certificates. At least Firefox shows a very noticeable blue box in the address bar on sites that ...
11
votes
6answers
4k views

Low-fidelty vs high-fidelity: Do they elicit different types of reactions?

You often read claims that lower fidelity prototypes illicit different reactions than higher fidelity prototypes. This came to mind again today because I came across it when reading a post on UIE ...
11
votes
2answers
1k views

Why is shortcut command Control-C not trusted again? [duplicate]

Even if users of computers don't know any other shortcut commands, Ctrl-C is a very common one and the easiest for users to pick up. This is backed up with personal experience and little study of most ...
11
votes
3answers
17k views

How do users react to Bootstrap's uneditable-input class?

Bootstrap supplies a class .uneditable-input, which can be applied to a span/label/text/etc to mimic the appearance of a disabled text input. Bootstrap describes it as: "Uneditable inputs: Present ...
11
votes
4answers
1k views

Allowing every password of 6+ characters. Good practice?

I am developing a file sharing and hosting service, and right now I don't have any requirements set other then that a password has to be at least 6 characters long. I also accept all characters. I'm ...
11
votes
8answers
4k views

How do users expect dropdown navigation to work?

This question is in regards to expected behavior with drop-down navigation in web pages. This is part of an email I just got from a client: ("Admissions" is one of the top level navigation links) ...
11
votes
3answers
259 views

Is a Q&A site a reasonable replacement for a forum for a software product?

I'm building a website for an open source piece of software that revolves around backups and cloning. I was originally going to use phpBB for the forums, but then thought about the possibility of ...
11
votes
2answers
535 views

Is it OK to nest clickable items?

I've noticed this on the SE network, and realised that when a clickable link is nested in a clickable item, users (me at any rate) tend to forget that the item is clickable. It took me a while to ...
11
votes
3answers
629 views

What is better than top-posting and bottom-posting?

Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...
11
votes
3answers
296 views

Can placing dark and light elements or blocks next to each other in a UI lead to problems in visual perception?

A designer on my project has proposed something that uses both light and dark backgrounds within the same context (basic mockups below). A short background for the app: It is a platform on which ...
10
votes
7answers
2k views

Visually show “File cannot be dropped here”

I am trying to show to user if "File cannot be dropped to the desired location" on my UI. Refer to the image attached above, user can drag and drop a file to the rectangular areas defined but not ...
10
votes
5answers
1k views

Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?

If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName? Telephone books list by last name first: Outlook lists by first name first: Is one way ...
10
votes
6answers
4k views

Metrics for measuring user engagement for web applications

Unlike business and e-commerce sites, web applications don't necessarily have an end-goal or target for users to achieve. What are some metrics that can be used to measure how 'engaged' users are with ...