the way user interacts with an artifact and the reaction and/or behavior to the environment

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17
votes
7answers
2k views

Greyed-Out vs Invisible

What is a good criterion or rule-of-thumb for determining when a control should be greyed-out and when should it be completely invisible?
17
votes
4answers
840 views

Should users be directed to a 404 page or a landing page?

We have two pages. One is a landing page, given by the route /region. The other is a detail page for a particular region, given by the route /region/summary/{id}. The landing page is the normal way by ...
17
votes
4answers
3k views

When is a right-handed navigation sidebar appropriate?

When is a right-handed sidebar for navigation a good choice? If possible, I would like some examples where it has been used, such as this sidebar from Google's official blog.
16
votes
6answers
722 views

Could user-tests with impaired / drugged / tired people lead to better interfaces for everyone?

I wonder if GUIs that work better for drugged people could work better for sober people as well? I wrote drugged people, but I actually meant other limitations as well, like being very tired or ill. ...
16
votes
5answers
1k views

Show/Hide Password Icon - Eye/ Closed Eye? Is the “Eye” icon offensive to any cultures?

I am on a project where we are implementing show/hide password functionality, and after significant research I discovered the 'Open Eye'/ 'Closed Eye' to be fairly standard. Once this was implemented ...
15
votes
2answers
2k views

Does the padlock icon make users perceive your site as safer?

I was recently in a discussion with one of our developers about the usage of padlock icons (not on the https link) in user interfaces. I remember encountering the icon in lots of different ...
15
votes
9answers
591 views

How to reference (and provide links to) online content in offline media?

Provided that print publications produced in-house and "physical" advertisements have to reference or "link" to online content, what is an accessible (in broader sense) and user-friendly way to do so? ...
15
votes
6answers
749 views

Consistent UI experience

Shouldn't a user interface be as consistent as possible? I believe when a user uses an interface, he experiences certain behavior from the interface, and tries to couple those experiences to the rest ...
15
votes
3answers
2k views

Tags or hashtags?

I have a website at www.flickwit.com. I would like to introduce tags to allow users to search for content more specifically than channels. I have been wondering which option would be more acceptable ...
15
votes
3answers
1k views

How can the classic footer elements be integrated into an infinite scrolling layout?

Infinite Scrolling is a fairly new and effective way to display practically infinite amounts of data in a user's window, but one page element simply does not suit itself to this method; the footer. A ...
14
votes
11answers
2k views

Why is it that all caps text looks like SHOUTING, but all caps handwriting is easier to read?

Specifically for UI -- handwritten mockups, comics, etc are always better all-caps, but the same is never true for printed text. Why is that? Visual Studio 2012's all-caps menus are generally ...
14
votes
6answers
1k views

With 'OK' button, 'Cancel' should appear as secondary button or link?

When I make web application designs, every time I style form or overlay boxes with OK and Cancel button. I think of making them different. But is it a good practice? Some people recommend primary and ...
14
votes
4answers
730 views

Why are sinks always rounded?

I've noticed a trend recently that some sinks have a flat base, but they seem to be few and far between. Are there any reasons related to UX for why sinks have traditionally always been round?
14
votes
4answers
476 views

Is it good UX practice to have a website generate a password for the user?

Is it good UX practice to have a site generate secure random passwords for users and send it to their email or is it better to have them enter their own one each time?
14
votes
4answers
620 views

What are the pros and cons of skeuomorphic design in payment transactions?

The check out or payment process in an application is critical and has to perform smoothly to make the inexperienced users feel that they fill in forms correct. I’ve seen numerous of examples where ...
14
votes
2answers
235 views

How to realistically test blog headlines before publishing?

I'm currently writing a post for my company's blog. I'm agonising over the headline, as I really, really want people to read this post (I'm trying to convince our users to opt in to our customer ...
13
votes
7answers
2k views

False identification of gender on website registration

How can I filter male and female users of a site? My Problem In brief : We are building a relationship website and want to differentiate users based on gender but need to avoid males registering as ...
13
votes
5answers
1k views

What is the UX strategy behind Facebook forcing users to use the timeline?

A few months back facebook took the unusual step of forcing most users to switch to the timeline view of their profile page. I am interested to work out what the strategy was behind this move. On ...
13
votes
5answers
845 views

Encouraging the user to enter a value in an optional field?

This is a follow-up question from the previous question Case-study for hiding the optional fields? I have taken all the responses from my previous question and I have come up with this mockup, ...
13
votes
7answers
574 views

How do you go about convincing the stubborn “powers that be” to let you change a clumsy layout that users are used to?

How do you go about convincing the stubborn "powers that be" to let you change a clumsy layout that users are used to? Say there was a layout in a previous version of software from years back and ...
13
votes
2answers
740 views

Show approximate time to complete on a form?

Today, I'm dealing with forms of all kinds. There are small ones, large ones and then ones capable of making a user cry. It is necessary evil - because it is an application that collects a user's ...
13
votes
3answers
455 views

Do people find someone in a list faster by name or a profile picture of the person?

I am looking for research to find out if when looking through a list such as a team list in a project management app people find it easier to find someone by their profile picture or their name? I am ...
13
votes
4answers
504 views

A/B Testing Technique

My friend and I were having a discussion about different ways of A/B testing. His technique was to make a single small change (e.g. changing the colour of a button) and then perform A/B Testing to see ...
13
votes
6answers
685 views

How easy should I make it to delete content?

We want to make it easy for people to perform task in an application, but we also want to prevent them from accidentally deleting something. Where is the middle ground between these two opposing ...
13
votes
6answers
442 views

What is it about our mental models that app-centric seems more intuitive than content-centric?

I always thought that content-centric was the easiest for people to deal with, i.e. "I want to change this document", and not "Let's run this app so I can then change that document". It seems that ...
12
votes
9answers
958 views

User behavior that caught you off guard?

How about a nice community wiki we can learn from? Please post an example of user behavior that caught you off-guard and forced you to redesign an interface. One example per answer please! Mine: On ...
12
votes
6answers
922 views

How did multi-touch interfaces become natural when it should have been unnatural?

After stumbling on a webpage that rants about the fallacy of "picture under glass", I began to wonder what was it that made multi-touch interfaces seemingly become so natural to all of us today? We ...
12
votes
5answers
2k views

Should i use country flags in language selection fields?

My users can create content in different languages, and i need to provide an option to choose the language when they enter new content. Right now there are only 5 languages (en, fr, de, pt, es), and ...
12
votes
4answers
873 views

Why is the “dislike” button going into extinction?

I've noticed that Facebook and now Google+ only have a "Like" (or +1) button, in spite of users wanting a "Dislike" button. This seems to be a bit of trend. Disqus also dropped their dislike vote - ...
12
votes
4answers
922 views

“Shaking” button leading to increase in conversion rate?

I'm just running an experiment on the UX Pin homepage. One group got a "shaking" button (the big orange sign up starts to shake after few seconds) and the other group got traditional "static" button. ...
12
votes
3answers
5k views

Reply all replies to self? [closed]

The mail client Microsoft Outlook have the option to use “Reply All” in a mail conversation. When you hit the “Reply All”-button, your name sometimes turn up in the to-box, meaning you’ll also receive ...
12
votes
4answers
229 views

Name or data on this error alert phenomenon?

This is just a curiosity on my part, but I'm wondering if there's a name or studies for what I'm going to describe. I've noticed in many UX scenarios, not just computer related, that when there's an ...
11
votes
7answers
947 views

How can I ensure users understand how to answer SMS correctly?

I work on a CRM system for healthcare and there's a feature where we send an SMS to a patient reminding her of some scheduled consultation. The patient can then answer the SMS with either "yes" or ...
11
votes
5answers
764 views

Does SSL on a company's website make the company appear more credible?

I recently had a thought about the way many modern browsers display information about a site's security certificates. At least Firefox shows a very noticeable blue box in the address bar on sites that ...
11
votes
6answers
4k views

Low-fidelty vs high-fidelity: Do they elicit different types of reactions?

You often read claims that lower fidelity prototypes illicit different reactions than higher fidelity prototypes. This came to mind again today because I came across it when reading a post on UIE ...
11
votes
2answers
1k views

Why is shortcut command Control-C not trusted again? [duplicate]

Even if users of computers don't know any other shortcut commands, Ctrl-C is a very common one and the easiest for users to pick up. This is backed up with personal experience and little study of most ...
11
votes
4answers
1k views

Allowing every password of 6+ characters. Good practice?

I am developing a file sharing and hosting service, and right now I don't have any requirements set other then that a password has to be at least 6 characters long. I also accept all characters. I'm ...
11
votes
3answers
252 views

Is a Q&A site a reasonable replacement for a forum for a software product?

I'm building a website for an open source piece of software that revolves around backups and cloning. I was originally going to use phpBB for the forums, but then thought about the possibility of ...
11
votes
2answers
532 views

Is it OK to nest clickable items?

I've noticed this on the SE network, and realised that when a clickable link is nested in a clickable item, users (me at any rate) tend to forget that the item is clickable. It took me a while to ...
11
votes
3answers
532 views

What is better than top-posting and bottom-posting?

Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...
11
votes
3answers
294 views

Can placing dark and light elements or blocks next to each other in a UI lead to problems in visual perception?

A designer on my project has proposed something that uses both light and dark backgrounds within the same context (basic mockups below). A short background for the app: It is a platform on which ...
10
votes
7answers
2k views

Visually show “File cannot be dropped here”

I am trying to show to user if "File cannot be dropped to the desired location" on my UI. Refer to the image attached above, user can drag and drop a file to the rectangular areas defined but not ...
10
votes
5answers
833 views

Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?

If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName? Telephone books list by last name first: Outlook lists by first name first: Is one way ...
10
votes
6answers
4k views

Metrics for measuring user engagement for web applications

Unlike business and e-commerce sites, web applications don't necessarily have an end-goal or target for users to achieve. What are some metrics that can be used to measure how 'engaged' users are with ...
10
votes
4answers
786 views

How to maintain a total of 100%

I'm working on a OSX desktop application for rebalancing investment portfolios. I have a screen where the user can input his desired target allocation for different sectors (US equities, Bonds, ...
10
votes
3answers
312 views

On an unlabelled slider, why does right mean higher, and left mean lesser?

Horizontal volume sliders, for instance, are often unlabelled. Other than the VLC player volume slider, I've never seen a label saying that the right means things get louder. How did that convention ...
10
votes
6answers
321 views

Is culture or language a stronger influence on UI design differences?

I read the article by Dan Grover on Chinese Mobile app UI trends and the differences compared to English or western mobile apps. The main list is provided below: Input is Hard Indeterminate Badges ...
10
votes
3answers
596 views

Opt-ins versus opt-outs in forms - does nobody else care?

Whilst filling out a form on the Royal Mail site this morning, I came across this heresy of form design: the self-negating checkbox... This required careful (re)reading to ensure that: I was ...
10
votes
4answers
688 views

Is a web form that sends an email bad UX versus native email client?

I am developing a web-browser-based contact form for our public web site. The form allows a user to enter their email address and compose a message. Upon submission an email is generated and sent to ...
10
votes
4answers
351 views

What modern human-technology interactions have been ingrained into your mind, so that you expect them?

During the course of my day, I have noticed human-technology interactions that have become so normal to me, that I have committed them to muscle-memory. Here are two examples: When attempting to ...