the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

3
votes
0answers
79 views

How to consolidate “cannot be completed” messages

My online banking channel has a weird problem: When a transaction cannot be completed. On backend side, I dont know, whether the problem is temporary or permanent and it's the user who is doing ...
1
vote
4answers
104 views

How to show that in Delivery time filters you can select one option

in the mobile site i have delivery filters with a list of options the user can choose from , the options functions as radio button. but once the user select one of the options the selected options ...
7
votes
4answers
1k views

How best to securely present personal info in a members account page

I’m currently working on a utilities site for which signed up customers can access their personal information by means of an Account Page i.e. name, home address, email address, tel no. , billing ...
5
votes
2answers
117 views

Standards for two-finger touch gestures?

I tried to define the follow gestures in the remote desktop app. (Native Touch vs. Cursor Mode) I am worry about the two finger behaviors are too difficult. One-finger (Native Touch): (1.1) ...
1
vote
1answer
58 views

Best way to remove items that are “assigned” to something else?

I'll try to explain what I mean by "assigned"... I have a site for managing a restaurant. In one section, I have a page that lists out all the restaurant inventory. In another section, they can ...
4
votes
3answers
173 views

Contest-List: Separate site or simply scroll down on homepage

My webapplication concept is all about some kinds of contests in which users can participate. Each contest has a minimal amount of information that will be displayed while viewing the list. As for ...
2
votes
3answers
92 views

User Experience for Comparing two Photos

I want to allow users to compare two Photos with some text to accompany placed next to each other and allow the users to vote. I want to allow Users to be able to choose which of the two dishes they ...
1
vote
1answer
142 views

Displaying Master/Detail Panes/Linked Lists

I'm trying to determine what the best approach is for displaying a master/detail list. I've taken the approach where the details are displayed in a pane that is adjacent (to the right) of the master ...
1
vote
1answer
91 views

Best way to do private invitations to games or collaborations?

I have a site where users can create a sort of session where they can handle data privately but I would like to allow my users to invite external users who may not be part of the site to collaborate ...
1
vote
1answer
113 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
1
vote
3answers
207 views

Interactive illustrated map experiencing UX issues

An illustrated interactive map has been designed for a real estate brokerage company trying to emphasize the focus on a particular subset of a neighborhood. The users are having difficulty figuring ...
0
votes
0answers
28 views

Survey structure for collecting 'Brand Awareness' and 'Consumer Behavior'

I have created a survey to gather information on users regarding their existing knowledge on existing brands. Also I hope to obtain more knowledge into their behavior, specifically regarding their ...
0
votes
2answers
111 views

What are the best select all / deselect all icons [closed]

I tried google image search, and i see that there are many different icons for this, some are more or less customized based on the context they are in. In your experience, which icon is most likely ...
1
vote
1answer
37 views

Differentiating the “device” calendar from online calendar services when asking the user to add an event

I have an event for users that they can add to their calendar. So, users are given multiple options of which calendar program or service they want to add the event to. However I am having trouble ...
0
votes
1answer
90 views

Google Forms Multiple Languages

At work, it's very common to have a google form on our website. Someone recently asked me if it's a good idea to have a separate form for each language, or if it's ok to have it all in one form. ...
2
votes
3answers
153 views

How to ask and determine what works, what doesn't work, and what's missing in a survey

I'm creating a customer survey to collect feedback about our user experience and user interface. As part of the survey, I want to try to determine what works, what doesn't work, and what is missing. ...
60
votes
13answers
12k views

How to convince a client that the website doesn’t need to be too animation-driven to stand out?

I had a discussion with my client about a website revamp (it's an agency website). He’s a business strategist and not a web / UX designer. In the meeting, we showed him several websites (from ...
0
votes
2answers
100 views

Best practice for dynamic form where user can split amount

I have a form in a web application where users may input bank operations. In this form, they have to put an amount, and they can, if they want to, split this amount into different "budgets". A budget ...
1
vote
4answers
226 views

How many steps is considered “too many” when providing the user with a tutorial?

I'm working on a pretty complex application for a client and they have asked me to include a tutorial for the users. The current tutorial I have is 8 steps and I think that's too long, but I've been ...
6
votes
1answer
297 views

That last “don't go!” pop up — does it work?

Maybe you also experienced the same thing: when your cursor is leaving the browser area, the last "don't go!" pop up appears with messages like "please subscribe," "give your e-mail" etc... I can ...
2
votes
2answers
83 views

How to friendly alert user of a specific browser issue?

In my app, an user fill a password confirmation form and submit, and the page is refreshed with JS. Because of an unresolved bug of Safari (https://bugs.webkit.org/show_bug.cgi?id=23735), issued in ...
0
votes
1answer
47 views

Pretend a structure to write guides?

I am creating a website, where users are able to create guides for a video game. Since there is/could be a strict structure for the writing of the guide, I am not really sure if I actually should ...
2
votes
2answers
109 views

Which is the best geographical classification?

Usually in classified advertising websites to catalog ads by area is used the category/subcategory system's. Like this: Region / province / city / district It's quite understandable for users, but I ...
0
votes
1answer
86 views

Should painting apps use right click?

I'm just making a simple painting app for practice using canvas and I can't decide whether or not I want right click to do anything. For example, in Microsoft Paint you can have two colors and use ...
0
votes
1answer
49 views

How to deal with perceived frustration in rewards based app?

I'm working on an app with a gamification approach and I kinda hit a wall with a problem: users may feel frustrated even though they've achieved a goal Since this is a bit complex to understand ...
1
vote
2answers
83 views

What is the default sorting for customer reviews on e-commerce website?

What should be default sorting for customer reviews on e-commerce website? newest oldest most helpful rating (High to Low) rating (Low to Hign) ??? download bmml source – Wireframes ...
0
votes
1answer
80 views

Best practice for scrolling page with onscreen keyboard

Should you be able to scroll a page freely and be able to view all content with the onscreen keyboard visible? Situation You're using a touch device with a scrollable page. You initiate the ...
2
votes
1answer
133 views

Best experience for forcing the user to open a form-centric PDF in Reader and not the browser

I have a series of PDF's that are contain a form that must be filled out completely. The form also has a submit button which will save and send the form via email. The intended use case is for the ...
2
votes
1answer
157 views

what kind of questions should i ask the user during the user interview to get insights for revamping website on-boarding?

this is my first week working in a startup as a ux strategist for the very first time. previously i've been working in an digital agency for 4 years. it's been hard to shift my mindset from a ...
5
votes
2answers
546 views

'Continue' and 'Retry' buttons location in action div

Regarding a Web console: I have a process that stops from time to time when it has warnings and fails. I'm allowing the user to retry or continue after taking care about the warnings and fails. ...
4
votes
3answers
338 views

Why are the titlebar buttons on the left side in OS X?

When I moved from Windows to OS X the first thing that I noticed was that the titlebar buttons are on the left instead of right side. It took me some time to get used to it. Is there a reason why ...
2
votes
2answers
97 views

Should a register page contain every field at once?

I am redesigning an application, and part of that is making the UX a bit better. However, the application requires the user to fill in a lot of information. Would it be better to have them fill out ...
2
votes
2answers
180 views

Any user research done to know whether to use “Your/My” or “<person's name>”

I'm not working in the field of UX, but something occurred to me the other day that I would like to ask. Let's say we are logged into a website, and at the top of the page, you have a dropdown for ...
3
votes
1answer
79 views

Help designing non-mandatory but crucial fields for user input regarding allergy

I have a field that takes user input about allergies to various food etc. This field can not be made mandatory since not everyone is allergic, and therefore should not be forced to fill this field. ...
0
votes
3answers
104 views

Fee quotation form just below the first fold. Are we losing orders?

Our site has a fee quotation form below the fold and we are concerned that we may be losing potential customers. What evidence is there that the "fold" is still a concern?
2
votes
2answers
141 views

How do users benefit from having a browsing history?

I'm putting together a music based website where users can explore artists and albums. One pattern I've noticed amongst content heavy sites like IMDB and YouTube is that they go the extra mile as far ...
2
votes
1answer
91 views

Capturing UX using Factorial vignette studies

I am wondering if anyone has attempted to use Factorial vignette studies e.g., constant variable value vignettes or contrastive vignette techniques to explore UX for futuristic systems. I am looking ...
16
votes
3answers
385 views

Are there user behavioral differences on a platform with a 1,000 users vs. 100,000+ users?

I am working on an early stage product. We want to understand if there are big shifts in user behavior when the platform has a thousand users vs. in the future when we may have hundreds of thousands ...
4
votes
0answers
182 views

Questioning Apple's new 3D Touch [closed]

I have serious doubts that Apple's 3D Touch will be a huge "success" with users unless there is a hint that touchable components in fact do support it. I am not a UX expert, so the points that I'll ...
1
vote
2answers
104 views

Considerations when naming a new user feature (eg. Snapchat Stories, Facebook Timeline)

With the right name, an otherwise complex web feature can be easily understood and digested by users. Snapchat use of Stories to describe the idea of piecing together different snap videos to tell a ...
1
vote
2answers
93 views

Dialog box button behavior based on state

I have a dialog that upon opening performs some data validation (none of the data visible). The dialog is determining whether an action can be taken or not. The dialog has only two buttons - OK and ...
0
votes
5answers
193 views

How can I increase user adoption on a single-page app?

I have been working on this: http://spe.lt Now, I have had a few thousand people visit this. It seems like a lot of people find it useful, but not that many end up using it. I want to increase user ...
4
votes
2answers
88 views

Showing next stories to user : Best Practices

My site is a content heavy blogging platform/community. I was trying to understand the following two points: 1. How does showing a "Next Story" button to user vs. showing a listing of 3-5 Related ...
2
votes
1answer
180 views

Improvement tracker or: How I Learned to Stop Being a Jerk to the User

I'm planning a program (not sure if it will run on smartphones or just PC ) to keep track of user defined task and it's progress. I want it to be less bossy, but still give the proper incentive to ...
4
votes
5answers
157 views

Is it best to add or remove functionality when using checkboxes?

Suppose there's a system where the user can make a blog post. This user can choose to allow or disable comments to their posts. He's going to make this choice for every post he creates. Now, the ...
7
votes
3answers
335 views

How to indicate real-time constantly loading content?

We're moving into more "next generation" web apps where the amount of reloading a page someone has to do is greatly diminishing in favor of real-time/reactivity. I'm wondering if there's some sort of ...
46
votes
10answers
6k views

How to suggest a person to turn a page to see more details?

We are building a printed voucher (hard copy) for lab tests which looks like the following : The lab test center people who take the tests should mark the checkboxes with a pen or a marker against ...
1
vote
2answers
150 views

Should an “unsaved changes” dialog in a web app contain a “save” option?

When a user makes some changes in a web app and tries to navigate away without saving them, a dialog appears as a confirmation/warning message. There are two approaches to these dialogues. Sometimes ...
1
vote
3answers
111 views

Avoid closing multiple tabs?

I'm working on a new approach to my modals that when a user opens multiple modals they merge with tabs for each one. This works great to switch between modals without having to close one or drag ...
1
vote
2answers
70 views

Now, I have gathered user behavior data on the most used items. How do I act on it?

The Background I've been investigating what parts of the website our users are mostly using. The access bar is the uppermost area of the website, covering Site Map to Translate. A specific section ...