the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

10
votes
5answers
6k views

Should we ask for name on card even though it's not required for credit card payments?

The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the "wallet", while Amazon.com does. The benefit of ...
13
votes
7answers
632 views

How do you go about convincing the stubborn “powers that be” to let you change a clumsy layout that users are used to?

How do you go about convincing the stubborn "powers that be" to let you change a clumsy layout that users are used to? Say there was a layout in a previous version of software from years back and ...
12
votes
4answers
1k views

“Shaking” button leading to increase in conversion rate?

I'm just running an experiment on the UX Pin homepage. One group got a "shaking" button (the big orange sign up starts to shake after few seconds) and the other group got traditional "static" button. ...
9
votes
6answers
876 views

What is the best way to motivate users to participate in completing tedious tasks?

I am working for a company that is looking to crowdsource some tasks in a fun, engaging way. The problem is that the task is very tedious. How do we keep our users engaged long enough to complete the ...
8
votes
7answers
2k views

How to measure self reported computer proficiency? Ideally with one item

For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks. How can we best measure that? A ...
7
votes
5answers
295 views

Alternatives to showing file size in a download?

I think I've seen somewhere that only showing the size of a file for download is not particularly useful for some users (in particular those less technical users). I guess the argument for this would ...
6
votes
7answers
2k views

Red buttons in an e-commerce site?

I'm designing an e-commerce site with red buttons. It has a yellow/white background and it looks quite good that way. Now, my boss finds the same, he likes it, but he is doubtful, because red could ...
4
votes
3answers
219 views

How to know what user likes or dislikes about a product or service when user is unable to express it himself?

I see many people prefer one product or service over another in same category but when we ask them what did you like or dislike in those products they don't really have any answer. They say "I don't ...
15
votes
6answers
789 views

Consistent UI experience

Shouldn't a user interface be as consistent as possible? I believe when a user uses an interface, he experiences certain behavior from the interface, and tries to couple those experiences to the rest ...
13
votes
4answers
3k views

Amount of Time To Determine a User Has Stopped Typing

I have a filter form for a list. One of the fields is a text search field. When a user types in the field, I wait until the user has stopped typing for a half second (500 milliseconds), and then ...
11
votes
5answers
839 views

Does SSL on a company's website make the company appear more credible?

I recently had a thought about the way many modern browsers display information about a site's security certificates. At least Firefox shows a very noticeable blue box in the address bar on sites that ...
8
votes
5answers
3k views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
7
votes
4answers
798 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam View:...
5
votes
3answers
800 views

Why have two mouse buttons when one is sufficient?

Alternatively, why have only one mouse button when you can fit two into the same space? This is a question that a friend asked me during one of those silly Mac vs PC arguments that still happen for ...
5
votes
4answers
1k views

How to force user to select a location and not simply type it?

Let's suppose this simple form: So, the user is expected to enter the keywords of the meeting's full address. While typing, suggestions are displayed (autocomplete feature). Here's an example: ...
5
votes
2answers
1k views

designing an “online / offline ” status indicator and examples of existing ones with good practice

Im trying to integrate an online / offline User Interface element in my application ( web app) I have some trouble getting it matches with the other user interface elements, and wonder what you guys ...
4
votes
6answers
313 views

In what situations is a “barrier to entry” training requirement before use appropriate?

Sparked by this discussion. Is there ever an argument to be made that products should be deliberately made difficult to use as a barrier to entry for the use of that product? If so, in what sorts of ...
3
votes
2answers
2k views

Two column vs single column registration page [duplicate]

Which is the best? Single column: or... Two column:
3
votes
2answers
79 views

What is the best way to get users to make an account? - Mobile App

What is the most user friendly way to get users to make an account in a mobile app? Is the best way to not allow the user to use the app before they create an account, or do you allow them to use the ...
3
votes
2answers
72 views

How can I test a users decision to buy something?

I am working for a quite large online store. We want to start user tests inhouse. As far as I know you can test functionalities with user tests. But our brand is a way of life and many of our ...
3
votes
2answers
361 views

Remember Me in an enterprise application: What to remember?

I've just finished a well-thought login validation mechanism and have asked myself the following question several times: What does the user expect when he checks the Remember me checkbox in an ...
2
votes
1answer
203 views

Is a “zero” value in a legend necessary?

Background I'm working on a calendar display for my application. I'm using the Cal-Heatmap library, however I've modified the legend. With this calendar library in particular, the square representing ...
0
votes
2answers
508 views

Filtering Tables/Grids vs Sorting Tables/Grids

What are the advantages and disadvantages with filtering and sorting tables. Are there specific situations where one is preferred over the other?
0
votes
4answers
296 views

UX best practice: Familiar or Innovative?

My team and I are facing a UX decision where we have 2 options, we can go the traditional way or the most innovative but unfamiliar way. Both are very good options but with the unfamiliar one we ...
0
votes
5answers
203 views

How can I increase user adoption on a single-page app?

I have been working on this: http://spe.lt Now, I have had a few thousand people visit this. It seems like a lot of people find it useful, but not that many end up using it. I want to increase user ...
-1
votes
2answers
225 views

Which one you think is better approach for viewing notification - facebook or quora/forrst?

Which one you think is better approach for viewing notification - facebook or quora/forrst (where you need to hitting the clear notification button) and why? For reading notification in fb, you just ...
8
votes
2answers
751 views

How do people react to domain names without a logical meaning, such as wadja?

I would like to know how people initially react to web sites whose domain name does not have a vocabulary/dictionary meaning, such as wadja and other strange names I can not think now. Let's say news....
8
votes
4answers
269 views

Should we show how many views a page has?

As part of a new site design I've put in the functionality to track and count unique page views. This is predominately used to create a list of popular articles and blog posts. Is there a negative or ...
8
votes
3answers
226 views

Show the current votes before or after voting?

When votes are shown before someone votes, there seems to be crowd mentality that results in the post with the most votes (usually the first answer) getting disproportionally more votes - even when ...
7
votes
3answers
95 views

Accessing secure content

Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available. E.g:...
7
votes
4answers
550 views

Using long domain name which actually explains the site's purpose

Im asking this question since it will directly affect the user experience. I am planning to buy a domain name for my new site. I want to use a domain name that directly explains the purpose of the ...
5
votes
3answers
1k views

Jumping progress bar or running process indicator?

I'm developing a process with a predefined number of steps to complete so while process is running I can know how far the process has gotten and how much is there still to be done. My process ...
5
votes
3answers
335 views

Should field labels be nouns or verbs?

On a web form should field labels be nouns or verbs? This issue arose from two fields on an account request form that currently read: Temporary Password Re-Enter Temporary Password There is debate ...
4
votes
6answers
475 views

Creating Interfaces that Build Emotional Bonds

What are factors in the user experience that lead to users having an emotional tie to an interface, why, and what would be an example of each factor.
4
votes
4answers
644 views

Best position and labels for buttons on an order creation page

I have a "create order" interface which already includes several buttons. Please have a look at the screenshot below: ![enter image description here][1] My Question: I need to add a new button ("...
4
votes
5answers
245 views

How does a CCTLD affect user behavior?

I'm in the process of consolidating several sites into one. Content that previously lived at http://example.co.uk/ will now live at http://example.com/uk/, content from http://example.fr/ will move to ...
4
votes
2answers
746 views

Alternative control to drag and drop for assigning tasks to an individual?

I am working on a web application for Branch Managers at an investment bank to assign accounts that are without Financial Advisers for whatever reason. Some reasons are the Financial Adviser has ...
4
votes
4answers
755 views

Best way for sign up process after invite

We are building an app and I'd like to have a faster sign up process for users. Right now users can only get access after they got an invite by mail. After they got the mail, they can click on a link ...
4
votes
3answers
87 views

Rely on user awareness by autoselecting or prompt the user to actively choose?

I came across a small dilemma in my development, namely whether as a designer I should rely on a user to actively review settings before submitting an action, thereby justifying having it pre-set, or ...
4
votes
4answers
913 views

Which case is good UX? A Peugeot VS BMW Story [closed]

This question applies to a different product than most UX designers are used to discuss: cars. Long story short, in my short 7 year driving experience I've be mostly driving two cars: a 2005 Peugeot ...
3
votes
6answers
383 views

Why do some webmasters INSIST on having auto-playing music elements on their webpages? [closed]

Is there any positive reason why someone might implement an auto-playing audio feature onto a webpage? I seem to see it all the time, especially on band pages and so on. The frustrating thing is ...
3
votes
3answers
273 views

wildcard * representations for non technical user (delimiter synonyms)

So what I am looking for is a way to represent a wildcard or * delimiter for non technical users that possibly may not need an explanation. i.e. If a user wants to search for EJ-205, EJ - 205, EJ ...
2
votes
2answers
289 views

How does the perception of website data being insecure affect usability?

If the user perceives that data entered into a website is insecure (if it is perceived that it can be hacked, stolen or tampered with), how is the usability of the site affected? This question is in ...
2
votes
1answer
310 views

What is an effective way to present System Update Progress to a user that also lowers frustration?

I am working on an app that starts installing any pending updates when a user logs off the (Windows) workstation. The finished app will look like this (minus 'button1'): Our branding is in the ...
2
votes
1answer
90 views

Should previously opened submenu collapse automatically upon opening a new sibling?

I have a web application with a left menu where each item can have sub-menus within it,similar to this example : Now,if I am under a particular menu and then I navigate to another menu item what ...
2
votes
3answers
215 views

Focus state for Split Button?

What will be the action if the "Tab" key is focused on the split button? a. both the "A" & "B" gets focused. b. "A" gets focused first and "B" get focused on next "Tab". c. only the "A" get ...
2
votes
2answers
197 views

Explaining embeddable widgets to not so tech users

I need to design a view for two embeddable widgets (login and calendar) on a web-app for desktop browsers. The view should explain what the widgets are and how should the user set them up. Is there ...
2
votes
1answer
308 views

Unclosable last tab in firefox. Is this a real decision?

Is there any convincing reason behind the decision to make to last open tab un-closable in Firefox? This change has been introduced several versions ago, and I still can not understand why I'm not ...
1
vote
2answers
116 views

Combining rotation and straightening of images

Topic may seem weird as the two terms seem to mean the same. Clarification: Rotation: The typical way of grabbing a corner and pulling in the direction you want the image to rotate. Straightening: ...
0
votes
1answer
147 views

Do email placeholders affect anything, and which kind should I use?

I'm going to have a small box on my website where visitors can input their email address to subscribe to my website newsletter. It looks like this, and will have a light text placeholder in the box ...