the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

0
votes
2answers
251 views

A slider or a checkbox?

I want to place a filter for price on my website. Currently, I have it placed as slider. I've though about adding a input field on the left and right of the slider which will indicate the min and ...
1
vote
1answer
57 views

How do I handle multiple user contexts in an app?

In our mobile app, I have 2 separate user contexts. The search context, the user wants to search and find, or create people on an adhoc basis. The WIP context, the user has to complete a unit of ...
3
votes
2answers
184 views

How can I encourage my users to use the “Login with Google” button?

I'm designing an application where users can either login with credentials they create on the website or login with their Google account. This is what the current mockup looks like: download ...
15
votes
3answers
1k views

What is the best way to save & cancel a new content on a CMS?

I'm actually working on a project done by another UX designer before me, and I have some doubts about the way users can save & cancel their actions on the page of new content creation. This is a ...
16
votes
16answers
3k views

How can I get people not to put trash in recycling bins?

In my office space we have a main trash can and "recycling" can in the break room. They are simply two bins, with the same color, that are hidden in a cabinet. Outside of the cabinet are two ...
45
votes
10answers
6k views

How to suggest a person to turn a page to see more details?

We are building a printed voucher (hard copy) for lab tests which looks like the following : The lab test center people who take the tests should mark the checkboxes with a pen or a marker against ...
2
votes
5answers
139 views

Is the number of clicks the only user interface perspective?

We are developing an application which is divided in different modules (logical groups). When I proposed any UI for specific functionality, I try to make a logical grouping of the elements. Because of ...
156
votes
13answers
12k views

Why shouldn't we use words such as 'here' and 'this' in textlinks?

Over the years of surfing on the web I have found numerous examples of people saying that you shouldn't use the word "here" in a textlink etc. Personally I like the idea of using the word, because it ...
7
votes
4answers
299 views

How do Enterprise Softwares validate A/B testing?

I just started working for an enterprise software company, and I'm having a hard time integrating validation to see "what works" for the user. I'm used to working for more consumer-based software, ...
3
votes
3answers
151 views

What are the effects of A/B Testing if the user is aware of it?

I went on the same website on two different browsers, and I got two different layout + design. I was being A/B tested. I didn't like that, probably because: I don't like to be part of an experiment ...
1
vote
3answers
81 views

Should I allow the user to select an amount to donate or have them enter the amount?

I am figuring out what is best for the user and ease of experience. Should we give them pre selected amounts or let them enter in whatever amount they desire? Example:
1
vote
1answer
57 views

When to ask for subscription payment

We have a web-app that requires our users to register, get approved, and then begin using the service. We are requiring setting up subscription payments. My question is when to ask for the ...
2
votes
1answer
85 views

multi-use physical buttons

The company I work for is beginning to incorporate LCD screens onto its devices, but not touch screens. These machines will be used in dirty, dangerous environments, so touch screens are not ...
19
votes
5answers
1k views

What's the point of a “Read full story” button?

I've noticed a lot of news websites, particularly on mobile, sometimes will cut off their story with a button you have to click to see the rest of it. I can understand why they'd do this if they ...
3
votes
1answer
84 views

How to name those two buttons to switch from effective attendees to invitees

I own an app that suggest an event to some users I chose. So I select, let's say, 40 invitees and I expect some of them (or all of them) to effectively participate to my event. I want to have two ...
7
votes
4answers
1k views

How best to securely present personal info in a members account page

I’m currently working on a utilities site for which signed up customers can access their personal information by means of an Account Page i.e. name, home address, email address, tel no. , billing ...
0
votes
1answer
82 views

Do people use feedback buttons on websites?

I see a lot of websites with a fixed "Feedback" button stuck to the center right or some such place. My questions are: a) Do people actually use this to provide feedback? Specifically, is there any ...
0
votes
0answers
18 views

Best practices for getting quantitative data feedback on different design variations from a large number of users

We are interested in running a purely quantitative remote web-based user test with 100 specific users and showing them different design variations of a concept. After they see the concepts, we will ...
3
votes
0answers
74 views

How to consolidate “cannot be completed” messages

My online banking channel has a weird problem: When a transaction cannot be completed. On backend side, I dont know, whether the problem is temporary or permanent and it's the user who is doing ...
-1
votes
1answer
51 views

Creative Real Estate Website Experiencing Usability issues [closed]

A recently launched real estate website that differs substantially from the norm is experiencing usability issues. Because of the uniquness of the look and feel of the site, users are unclear that the ...
3
votes
3answers
4k views

What is the best way to hide a Honeypot Captcha?

I was looking for alternatives to the use of captcha due to its annoyance to users especially because they're getting more and more difficult to solve for us, the humans. So I found out that a ...
1
vote
1answer
57 views

Best way to remove items that are “assigned” to something else?

I'll try to explain what I mean by "assigned"... I have a site for managing a restaurant. In one section, I have a page that lists out all the restaurant inventory. In another section, they can ...
4
votes
3answers
166 views

Contest-List: Separate site or simply scroll down on homepage

My webapplication concept is all about some kinds of contests in which users can participate. Each contest has a minimal amount of information that will be displayed while viewing the list. As for ...
1
vote
1answer
138 views

Displaying Master/Detail Panes/Linked Lists

I'm trying to determine what the best approach is for displaying a master/detail list. I've taken the approach where the details are displayed in a pane that is adjacent (to the right) of the master ...
2
votes
1answer
116 views

Usability tips to deal with Customer Support's issues in back end?

The context This is for a very large company with offices around the world. They're dealing with a lot of issues when it comes to Customer Support, and so far they have identified some of the ...
0
votes
3answers
485 views

Solutions for changing user habits from a tree to a flat forum thread structure

I am trying to change the habits of forum users who are familiar with a really messy tree structure to the more common flat structure. The forum is to get a relaunch but without shutting the old ...
2
votes
3answers
91 views

User Experience for Comparing two Photos

I want to allow users to compare two Photos with some text to accompany placed next to each other and allow the users to vote. I want to allow Users to be able to choose which of the two dishes they ...
3
votes
3answers
219 views

Is a mute button necessary in a music application?

I'm building a music player application (like iTunes or Spotify) and the time has come to implement a volume slider. I was going to implement a system of clicking the volume icon to mute/unmute, but ...
1
vote
3answers
206 views

Interactive illustrated map experiencing UX issues

An illustrated interactive map has been designed for a real estate brokerage company trying to emphasize the focus on a particular subset of a neighborhood. The users are having difficulty figuring ...
0
votes
2answers
96 views

Best practice for dynamic form where user can split amount

I have a form in a web application where users may input bank operations. In this form, they have to put an amount, and they can, if they want to, split this amount into different "budgets". A budget ...
0
votes
0answers
28 views

Survey structure for collecting 'Brand Awareness' and 'Consumer Behavior'

I have created a survey to gather information on users regarding their existing knowledge on existing brands. Also I hope to obtain more knowledge into their behavior, specifically regarding their ...
2
votes
3answers
152 views

How to ask and determine what works, what doesn't work, and what's missing in a survey

I'm creating a customer survey to collect feedback about our user experience and user interface. As part of the survey, I want to try to determine what works, what doesn't work, and what is missing. ...
3
votes
1answer
78 views

Help designing non-mandatory but crucial fields for user input regarding allergy

I have a field that takes user input about allergies to various food etc. This field can not be made mandatory since not everyone is allergic, and therefore should not be forced to fill this field. ...
0
votes
2answers
99 views

What are the best select all / deselect all icons [closed]

I tried google image search, and i see that there are many different icons for this, some are more or less customized based on the context they are in. In your experience, which icon is most likely ...
1
vote
1answer
36 views

Differentiating the “device” calendar from online calendar services when asking the user to add an event

I have an event for users that they can add to their calendar. So, users are given multiple options of which calendar program or service they want to add the event to. However I am having trouble ...
0
votes
1answer
83 views

Google Forms Multiple Languages

At work, it's very common to have a google form on our website. Someone recently asked me if it's a good idea to have a separate form for each language, or if it's ok to have it all in one form. ...
1
vote
1answer
188 views

Is it right to use desktop/laptop UX patterns for touch based devices?

I've noticed recently that we often use UI elements and UX patterns from desktop and laptop, which often stem from the primary input device being a mouse or physical keyboard. We then apply these to ...
6
votes
1answer
294 views

That last “don't go!” pop up — does it work?

Maybe you also experienced the same thing: when your cursor is leaving the browser area, the last "don't go!" pop up appears with messages like "please subscribe," "give your e-mail" etc... I can ...
2
votes
2answers
108 views

Which is the best geographical classification?

Usually in classified advertising websites to catalog ads by area is used the category/subcategory system's. Like this: Region / province / city / district It's quite understandable for users, but I ...
8
votes
6answers
475 views

How many social buttons?

There are millions of social networks out there. Of the top popular ones, like Google+, Facebook, LinkedIn, Twitter etc., Q: How many, in numbers, should be put up at all? UPDATE: Organization ...
1
vote
4answers
224 views

How many steps is considered “too many” when providing the user with a tutorial?

I'm working on a pretty complex application for a client and they have asked me to include a tutorial for the users. The current tutorial I have is 8 steps and I think that's too long, but I've been ...
6
votes
2answers
425 views

How to validate reviews?

I'm in a situation where there is no accounts. There is only offer-centers (which need quality ratings) and offer-takers. Every time an offer is taken a transaction is taken there is evidence of it, ...
2
votes
2answers
83 views

How to friendly alert user of a specific browser issue?

In my app, an user fill a password confirmation form and submit, and the page is refreshed with JS. Because of an unresolved bug of Safari (https://bugs.webkit.org/show_bug.cgi?id=23735), issued in ...
0
votes
1answer
47 views

Pretend a structure to write guides?

I am creating a website, where users are able to create guides for a video game. Since there is/could be a strict structure for the writing of the guide, I am not really sure if I actually should ...
23
votes
7answers
3k views

Greyed-Out vs Invisible

What is a good criterion or rule-of-thumb for determining when a control should be greyed-out and when should it be completely invisible?
0
votes
1answer
86 views

Should painting apps use right click?

I'm just making a simple painting app for practice using canvas and I can't decide whether or not I want right click to do anything. For example, in Microsoft Paint you can have two colors and use ...
0
votes
3answers
104 views

Fee quotation form just below the first fold. Are we losing orders?

Our site has a fee quotation form below the fold and we are concerned that we may be losing potential customers. What evidence is there that the "fold" is still a concern?
0
votes
1answer
49 views

How to deal with perceived frustration in rewards based app?

I'm working on an app with a gamification approach and I kinda hit a wall with a problem: users may feel frustrated even though they've achieved a goal Since this is a bit complex to understand ...
1
vote
2answers
83 views

What is the default sorting for customer reviews on e-commerce website?

What should be default sorting for customer reviews on e-commerce website? newest oldest most helpful rating (High to Low) rating (Low to Hign) ??? download bmml source – Wireframes ...
4
votes
5answers
433 views

What is the purpose of having unique URLs for each customer?

What do you think are the most bold reasons for using a unique user panel URL for each customer? For example: customer1.serviceprovider.com customer2.serviceprovider.com In what cases should ...