the way user interacts with an artifact and the reaction and/or behavior to the environment
12
votes
11answers
1k views
Why is it that all caps text looks like SHOUTING, but all caps handwriting is easier to read?
Specifically for UI -- handwritten mockups, comics, etc are always better all-caps, but the same is never true for printed text. Why is that?
Visual Studio 2012's all-caps menus are generally ...
4
votes
3answers
193 views
Is there really a content strategy just for mobile?
I've orded a book called 'Content Strategy for Mobile' which should be an interesting read however, surely if your content is good enough for your desktop site should the same not apply for mobile? ...
23
votes
15answers
1k views
Should personal data be asked at the beginning or end of an online survey
Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details?
My intuition says putting it at the end will yield ...
4
votes
1answer
69 views
How does publicly displaying market-based pricing affect sales?
I've seen a website promoting a software that shows a dynamic chart displaying the software price's variation over time :
Saying :
Pricing is market-based, increasing or decreasing ...
4
votes
3answers
195 views
Norton Safe Web Verification — Impact on User
I have a client who insists on getting their website validated by Norton Security Verification and displaying the seal. However, I am skeptic and do not trust Norton products. I recall an impression ...
5
votes
3answers
245 views
Showing facebook profile picture to show logged in user
Let's say you login on a web shop using a facebook connect button.
Do you think it is good practice for the site to retrieve your profile pic and display it just by your login name?
I wonder if it ...
13
votes
5answers
557 views
Encouraging the user to enter a value in an optional field?
This is a follow-up question from the previous question Case-study for hiding the optional fields?
I have taken all the responses from my previous question and I have come up with this mockup, ...
10
votes
3answers
196 views
Can placing dark and light elements or blocks next to each other in a UI lead to problems in visual perception?
A designer on my project has proposed something that uses both light and dark backgrounds within the same context (basic mockups below).
A short background for the app:
It is a platform on which ...
4
votes
2answers
97 views
Conditioning users
Playing around with my heat in my new vw gti ;), I noticed when you press the heated seats button once, it's starts you off with maximum greatness (3 / 3) press it again it goes down ( 2 / 3) (1 / 3) ...
5
votes
3answers
3k views
Speech Bubbles meaning
I am developing a toon story to illustrate my company's offerings. May be I'll use a landing page, or just create it on the home page.
I have 3 actors in it, a cab driver, a bpo company owner and ...
14
votes
3answers
308 views
Tags or hashtags?
I have a website at www.flickwit.com. I would like to introduce tags to allow users to search for content more specifically than channels. I have been wondering which option would be more acceptable ...
5
votes
4answers
113 views
Do we need to show Cart page after user clicked “Add to Cart” from list page?
Suppose if a user clicked "Add to Cart" from a product listing page, Do we need to redirect to Cart page instantly? Or stay on the same page and show "Added to Cart" with disabled style ?
How do we ...
5
votes
2answers
59 views
content for information message
Is it better to display
a positive informative message
"You can only view and share links of icons. for additional options please login"
or negative informative message
"Downloading, Uploading or ...
3
votes
3answers
139 views
Should mobile navigation be aligned to the left or right?
I apologise if this question is a duplicate. On a quick browse I couldn't see anything referring to this. I've always aligned my navigation icon on mobile to the right. Mainly because I just assumed ...
9
votes
3answers
124 views
What is better than top-posting and bottom-posting?
Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...
7
votes
5answers
211 views
Metrics for measuring user engagement for web applications
Unlike business and e-commerce sites, web applications don't necessarily have an end-goal or target for users to achieve. What are some metrics that can be used to measure how 'engaged' users are with ...
2
votes
3answers
110 views
Night/Day Mode Toggle
I'm working on a website that features a "day" mode and a "night" mode that the user can toggle between. The day mode will have a light background with dark text, the night mode will have a dark ...
29
votes
8answers
1k views
Save, Favorite or Star?
I'm working on a job app and I would like to offer our user the possibility to save a job and let them find it quickly later.
First I thought using a star icon to let them "star" a job like starring ...
2
votes
2answers
77 views
Experience with effective subject and body for “credit card expiring soon” emails
I have a subscription service that has a few dozen subscribers drop off every month because of expired credit cards. I was hoping to gain a little insight into some best practices for an email to prod ...
6
votes
5answers
287 views
How many social buttons?
There are millions of social networks out there. Of the top popular ones, like Google+, Facebook, LinkedIn, Twitter etc.,
Q: How many, in numbers, should be put up at all?
UPDATE: Organization ...
4
votes
2answers
106 views
Tab order for previous/next buttons in a form
We have a multi-step form that has 2 buttons (Previous and Next) at the bottom of each page.
The Previous button is on the bottom left-hand side, and the Next on the bottom right-hand side.
What ...
7
votes
5answers
141 views
How best to draw the users to a potential issue in the data they have entered
I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
8
votes
5answers
275 views
Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?
If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName?
Telephone books list by last name first:
Outlook lists by first name first:
Is one way ...
12
votes
2answers
162 views
How to realistically test blog headlines before publishing?
I'm currently writing a post for my company's blog. I'm agonising over the headline, as I really, really want people to read this post (I'm trying to convince our users to opt in to our customer ...
6
votes
5answers
293 views
Alternative wording to 'upgrade from free trial to a paying plan'?
Looking for an alternative to 'upgrade'. The problem is that in our web-app ui and communication, we are currently using two different versions of upgrade:
the common upgrade/downgrade of the ...
8
votes
5answers
506 views
Do users care about having multiple options for payment providers (paypal vs google checkout, etc.)?
I'm working on a sort of CMS with a built in payment system. We plan on having it support multiple payment processors like Paypal, Amazon, and Google Checkout, but I'm wondering if we need to present ...
28
votes
6answers
1k views
A better condom user experience
The lack of use of condoms is one of the most critical issues in global health today. However the problems with condoms have little to do with how effective they are when used. Instead the problems ...
2
votes
3answers
407 views
Should I use customized social buttons
I am facing a cornelian choice.
Should I use custom social sharing buttons for UI consistency or should I keep them original for better recognition ?
4
votes
4answers
120 views
Reinventing a habitual process: When can it be justified?
A process that a user has become accustomed to, can sometimes receive reinvention for a number of reasons:
The process can be simplified
The process can become a experience unique to a certain ...
5
votes
3answers
97 views
To preselect or not preselect checkboxes
Lets say you want to customize and buy a new car online. You get to choose from a list of options for the interior. (Radio, Nav System, Leather or Cloth seats, powered windows, doors, locks, etc..)
...
25
votes
3answers
534 views
What to do when a page's content doesn't fill up enough of a fixed area?
An application has a fixed size, i.e 800x600 px. However, a problem I often run in to is that the page's content isn't enough. It's simply too little content on a big area.
Consider the mockup below, ...
4
votes
3answers
200 views
Should we ask for name on card even though it's not required for credit card payments?
The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the "wallet", while Amazon.com does.
The benefit of ...
6
votes
2answers
131 views
Best usability: visual presets or simple action?
I'm working on a webapp that lets designers generate CSS through an intuitive interface. Right now I'm working on the Shadows panel and I can't decided which option has the most versatile usability. ...
1
vote
3answers
292 views
Should I Put a Phone Number in the Header?
I see that it is really popular with web services nowadays to have their phone number in the header of the website. Is it really that effective? Does it make the company look more legit?
8
votes
4answers
189 views
Should we show how many views a page has?
As part of a new site design I've put in the functionality to track and count unique page views. This is predominately used to create a list of popular articles and blog posts.
Is there a negative or ...
4
votes
3answers
138 views
When do you present a website UX survey?
I'm wanting to build a usability survey on a website that's used by mortgage brokers.
It's a website where users will come not to browse, but to find mortgage product information while a client is ...
26
votes
7answers
962 views
How patient are users at wait dialogs?
What is the length of time the average user will wait at a wait indicator (i.e. a spinning circle, beach-ball-of-death, egg-timer) before they think something has gone wrong?
If anybody can point to ...
2
votes
4answers
239 views
What's the cleanest option for a loading indicator in a login dialog?
I have a login dialog for a desktop application, something like this:
download bmml source – Wireframes created with Balsamiq Mockups
When the user clicks on Login, the color of the ...
5
votes
4answers
180 views
When to use reversed/mirror arrow cursor?
Is there an established pattern for when to use a reversed (right-pointing) arrow? I most frequently notice it in Outlook on part--but not all--of messages in my inbox:
My Google-fu failed at finding ...
5
votes
1answer
182 views
Are there any performance or usage statistics for landing pages with no navigation?
Im noticing a trend of landing pages,
where the landing page would not have the websites navigation on it, nor the footer, but would stand as its own micro website, with only the logo at the top left ...
12
votes
6answers
508 views
Show/Hide Password Icon - Eye/ Closed Eye? Is the “Eye” icon offensive to any cultures?
I am on a project where we are implementing show/hide password functionality, and after significant research I discovered the 'Open Eye'/ 'Closed Eye' to be fairly standard.
Once this was implemented ...
23
votes
7answers
980 views
Should progress bars show percentage
In the application I am designing we are currently just displaying a circle that rotates clockwise from gray to green. Inside the circle is a number indicating where in the process it is (20, 50, 90). ...
6
votes
3answers
133 views
Is Successful Validation useful for step forms
We've been designing a registration form with 5 steps.
The form has many input fields, some required and some not.
The validation is client side and is represented with red text for errors.
I was ...
8
votes
4answers
143 views
Amount of Time To Determine a User Has Stopped Typing
I have a filter form for a list. One of the fields is a text search field. When a user types in the field, I wait until the user has stopped typing for a half second (500 milliseconds), and then ...
6
votes
2answers
97 views
What is a good color combination, visibility for outside use
I am designing the layout for a touchscreen for outside use, What are some good color combination to use that will be visible under the sun light for outside use? Maybe bright neon colors?
4
votes
2answers
121 views
Should we still provide social sharing options in a responsive design?
Since the majority of the browsers on small devices (and Safari on desktop as well) already provide a function where the user can share the content on—for example—Twitter, should we still ...
5
votes
3answers
121 views
Is it a good practice to include a feedback button?
Is it a good practice to include a feedback button on the side of the website? or how do you recommend to get feedback from users at a initial phase of a project?
3
votes
4answers
216 views
Best way for sign up process after invite
We are building an app and I'd like to have a faster sign up process for users. Right now users can only get access after they got an invite by mail. After they got the mail, they can click on a link ...
3
votes
5answers
150 views
Is Chrome's ToS usage statistics opt-in a dark pattern?
I've just published a blog article on Google's deceivingly clever trick to increase the opt-in rate for its Chrome usage statistics collection program. Take a look at the Chrome ToS screen, especially ...
4
votes
2answers
99 views
What call to action to use on a button that sends an e-mail with order details?
On a website you can use your e-mail address to view your current order status. No personal identifiable information is displayed. However, you can let the website resend the full order confirmation ...
