the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

3
votes
1answer
120 views

Using a column based layout for text content

Text typically falls into a single column on the majority of websites - the user reading down the page. The only scroll motion therefore is downward. I've been experimenting recently with the CSS3 ...
2
votes
1answer
89 views

Can providing articles on security improve the perception users have of the security of a website?

I also know many who turns off scripting (JavaScript) from running on their system and won't open any website without HTTPS or any security protocol. Whenever I read about Facebook updating its ...
8
votes
2answers
330 views

how can you improve the appearance of security

What are the different ways to make users (especially paranoid one's like me) feel safe about the security aspect of the site?
2
votes
2answers
250 views

How does the perception of website data being insecure affect usability?

If the user perceives that data entered into a website is insecure (if it is perceived that it can be hacked, stolen or tampered with), how is the usability of the site affected? This question is in ...
2
votes
1answer
137 views

Studies showing positive user reaction when viewing on that the product is made in a country that they consider to have high manufacturing standards?

Is it favorable, if so how, for a manufacturer to mention that the product is made in a country that is considered to have high standards of manufacturing? For example, Volkswagen commercials makes ...
4
votes
1answer
96 views

How does publicly displaying market-based pricing affect sales?

I've seen a website promoting a software that shows a dynamic chart displaying the software price's variation over time : Saying : Pricing is market-based, increasing or decreasing ...
10
votes
4answers
844 views

Is a web form that sends an email bad UX versus native email client?

I am developing a web-browser-based contact form for our public web site. The form allows a user to enter their email address and compose a message. Upon submission an email is generated and sent to ...
32
votes
1answer
993 views

Are live stats effective? e.g. “5 people are viewing this hotel right now”

For example, Expedia (and other hotel sites) have alerts that come and go that say things such as, "17 people have booked this hotel this week." Is there any documentation out there concerning this ...
4
votes
8answers
784 views

Is this a good way of attracting a user's attention to a message?

I need to draw my users' attention to a warning message, alerting them to a problem and giving guidance of what they need to do next. The message does not appear on a popup box, since that would mean ...
14
votes
2answers
258 views

How to realistically test blog headlines before publishing?

I'm currently writing a post for my company's blog. I'm agonising over the headline, as I really, really want people to read this post (I'm trying to convince our users to opt in to our customer ...
3
votes
1answer
145 views

Multiple items in one basket that get processed at different rates on completion of checkout

Does anyone have any good ideas on how to solve the problem of having multiple products in one order (basket) that are processed at different rates once the user completes their purchase? An example ...
1
vote
1answer
97 views

What are pleasant ways to move the user through a technical support request, if they are not very tech savvy?

Say a user has a request for service on equipment. The person that will handle this might likely be someone who is either not familiar with the technology or even how to use the equipment. For ...
8
votes
4answers
254 views

Should we show how many views a page has?

As part of a new site design I've put in the functionality to track and count unique page views. This is predominately used to create a list of popular articles and blog posts. Is there a negative or ...
15
votes
4answers
743 views

What are the pros and cons of skeuomorphic design in payment transactions?

The check out or payment process in an application is critical and has to perform smoothly to make the inexperienced users feel that they fill in forms correct. I’ve seen numerous of examples where ...
2
votes
1answer
99 views

Is there a disconnect between the fields of neuroscience and user experience on the topic of horizontal-bias?

Jakob Nielsen says that: Horizontal Attention Leans Left While evidence from neuroscience, as described by Jeremy Tunnell (Product Manager for Stack Exchange) suggests that "the brain’s visual system ...
2
votes
3answers
148 views

Present a map of the company locations to establishes trust amongst first time visitors?

In the sample user journey, say that a user encounters a product such as high price commercial equipment. Before contacting the company, the user might want to know more about the company. More ...
1
vote
1answer
217 views

What are good ways to map out the sequence of user interactions on a page?

In other words, you know the typical sequence for a user based on previous interviews. You would want the next interaction to be easy to find and be a logical next step. So what are examples or ...
6
votes
2answers
369 views

Is there a widely-understood visual metaphor for privacy?

On our profile page, we're giving users choices among three privacy settings for each field. The checkbox choices will not appear until a user highlights a particular field, but we do want to convey ...
5
votes
2answers
86 views

Focus the form and block anything else?

In order to disable everything else on the website and focus the user to what they are really doing, I came with the solution of adding a layer over everything except over the current form. I don't ...
7
votes
4answers
243 views

Does number of screens affect usability of a specific software?

Does it matter to the user if the application has 70-80 screens as long as all the functionality are provided? Does it depend on the platform, e.g. Handheld devices vs Desktop ? Is there a limit on ...
0
votes
3answers
121 views

Free Trial Registration abandonment and resume

Dealing with a free-trial registration that REQUIRES a billing page, unfortunatelty (Credit Card info). There are 3 steps to this registration: Account registration Billing Confirmation - tell us ...
0
votes
3answers
98 views

What would be general number of paragraphs before before deciding to add a picture to a mobile site?

I am working on a mobile site that discusses reasons for a problem. Some of the bolded statements are lengthy. So I am wondering if it might be better to break up paragraphs with images. If so if ...
8
votes
3answers
178 views

Form prompts inside form fields always wrong?

I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format. Personally I would consider it terribly wrong (force to memorize data format, ...
6
votes
4answers
175 views

Is it bad to post an app update to only show ads?

So, I have made an app and it's getting it's fair share of action on the Play Store. It is free and currently contains no adverts. I am nearing completion of integration with Flurry Ads. I am also ...
5
votes
3answers
1k views

Norton Safe Web Verification — Impact on User

I have a client who insists on getting their website validated by Norton Security Verification and displaying the seal. However, I am skeptic and do not trust Norton products. I recall an impression ...
6
votes
3answers
2k views

Showing facebook profile picture to show logged in user

Let's say you login on a web shop using a facebook connect button. Do you think it is good practice for the site to retrieve your profile pic and display it just by your login name? I wonder if it ...
3
votes
3answers
2k views

Should I Put a Phone Number in the Header?

I see that it is really popular with web services nowadays to have their phone number in the header of the website. Is it really that effective? Does it make the company look more legit?
3
votes
5answers
189 views

“About me” -field usage in web app

I am creating a web application for college students where they can share their timetable and help each other in studies and courses. We are in the process of designing the profile of a user. However, ...
1
vote
2answers
90 views

Why some sites don't allow the deletion of entries?

Two examples: SE: You can create a question but not delete it (and there is a limited of time to delete a comment). Quora: As far as I know you can't delete a question. What are the advantages of ...
12
votes
4answers
1k views

“Shaking” button leading to increase in conversion rate?

I'm just running an experiment on the UX Pin homepage. One group got a "shaking" button (the big orange sign up starts to shake after few seconds) and the other group got traditional "static" button. ...
7
votes
2answers
195 views

Best usability: visual presets or simple action?

I'm working on a webapp that lets designers generate CSS through an intuitive interface. Right now I'm working on the Shadows panel and I can't decided which option has the most versatile usability. ...
8
votes
1answer
168 views

Do people use “auto search this page” more than manual visual scan?

There are often discussions about how many links on the page is too many or how much information is too much in general. I am curious to know if there is any studies related to how often and when ...
3
votes
2answers
281 views

Subject line of mailto: links?

It's easy to add a pre-filled subject, body and CC/BCC in mailto: links. It would be useful for website owners to know if an email originated from their website, or from an email address ...
4
votes
5answers
433 views

What is the purpose of having unique URLs for each customer?

What do you think are the most bold reasons for using a unique user panel URL for each customer? For example: customer1.serviceprovider.com customer2.serviceprovider.com In what cases should ...
13
votes
5answers
941 views

Encouraging the user to enter a value in an optional field?

This is a follow-up question from the previous question Case-study for hiding the optional fields? I have taken all the responses from my previous question and I have come up with this mockup, ...
3
votes
2answers
58 views

Include option to favor a returned result?

Is it good UX to provide a favorite button/icon to save a returned result? Let's say I'm searching for a home. I get a bunch of results, some of which I'm highly interested in. I don't see myself ...
9
votes
3answers
5k views

Should we ask for name on card even though it's not required for credit card payments?

The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the "wallet", while Amazon.com does. The benefit of ...
5
votes
1answer
166 views

Should user be notified about technically unavailable features?

I'm going to implement a non-essential feature on a website. This feature will not be available for all browsers and, therefore, all users. Should I just hide the button that activates it? Or should ...
11
votes
3answers
308 views

Can placing dark and light elements or blocks next to each other in a UI lead to problems in visual perception?

A designer on my project has proposed something that uses both light and dark backgrounds within the same context (basic mockups below). A short background for the app: It is a platform on which ...
27
votes
3answers
2k views

What to do when a page's content doesn't fill up enough of a fixed area?

An application has a fixed size, i.e 800x600 px. However, a problem I often run in to is that the page's content isn't enough. It's simply too little content on a big area. Consider the mockup below, ...
8
votes
3answers
209 views

Show the current votes before or after voting?

When votes are shown before someone votes, there seems to be crowd mentality that results in the post with the most votes (usually the first answer) getting disproportionally more votes - even when ...
5
votes
4answers
336 views

Search solution for user who does not know Regex

I have list(few million rows) of data all of type string. I need to provide search for that list, but my users don't want to use regex(they don't know how to write regex). Can some tell me few options ...
47
votes
7answers
21k views

Why is Google's “I'm Feeling Lucky” button still next to the search bar?

I'm sure that Google must put a lot of thought into the display of its homepage. With such a minimalistic design, every element matters. So what's up with the "I'm feeling lucky" button? Why is ...
5
votes
3answers
230 views

To preselect or not preselect checkboxes

Lets say you want to customize and buy a new car online. You get to choose from a list of options for the interior. (Radio, Nav System, Leather or Cloth seats, powered windows, doors, locks, etc..) ...
3
votes
2answers
34 views

Assign more Authors, or leave as Contributors, to encourage more interaction on a Wordpress site?

I send out email newsletters which will also be published on a wordpress site. The newsletter will encourage the recipients to go to the site to comment, or contribute some way. Would assigning the ...
3
votes
1answer
101 views

Are users less likely to engage in a site where the content they are posting take some time to write?

I'm building a site where users will be able to post tutorials (I guess they are not going to be very long). This is how the submit form will look like (I will style it of course, and add a save as a ...
-1
votes
2answers
216 views

Which one you think is better approach for viewing notification - facebook or quora/forrst?

Which one you think is better approach for viewing notification - facebook or quora/forrst (where you need to hitting the clear notification button) and why? For reading notification in fb, you just ...
3
votes
1answer
150 views

Name and Company - One field or Two?

I am laying out a form on a website with the typical name & address fields. While I've done this a number of times, I have began to try and trim fields from my forms that will be on smaller ...
4
votes
2answers
291 views

Automatically focusing in the search text box on page load for an ecommerce site

This article (targeted for search sites) says: All three sites (google, yahoo and ask) assist the user by placing the cursor within the search box upon page load and allowing the user to press ...
5
votes
4answers
371 views

Is a short stay on Web Page always bad?

There are a lot of articles discussing the fact that users tend to leave a web page in a very short time. Anything from 10 to 30 seconds is what you can expect from a user - and that is generally bad. ...