the way user interacts with an artifact and the reaction and/or behavior to the environment

learn more… | top users | synonyms (1)

5
votes
3answers
17k views

Speech Bubbles meaning

I am developing a toon story to illustrate my company's offerings. May be I'll use a landing page, or just create it on the home page. I have 3 actors in it, a cab driver, a bpo company owner and ...
3
votes
2answers
164 views

What impacts the user's visual flow on geometrically non-traditional web layouts?

I'm interested in making pages that don't conform to the traditional layout of a rectangular grid, for example: Using a grid of hexagons or triangles. Placing the title in the center of the page ...
3
votes
2answers
137 views

Should your Help section have questions or topics?

Which is more user friendly? Organizing your Help section with popular phrased questions or topics? Clear topics are easier to scan whereas with popular phrased questions you have a chance to match ...
3
votes
1answer
77 views

Is there a good reason to have HTML and PDF version of TOS?

We have our Terms of service available as HTML and PDF. Is there a good reason to keep providing PDF version? It's extra work: Several languages Privacy policy / tos Room for mistakes between html ...
5
votes
3answers
172 views

What are the advantages of existing real world patterns in Information Architecture

When explaining real data structures to users, companies often use a parallel to the real world to help explain it. An example is the newsstand on an iPhone. When is it a good idea to do something ...
-1
votes
1answer
215 views

Should we stop using “Home” in navigation? [duplicate]

Possible Duplicate: Home button vs Logo link? The following must be true for most (if not all) websites: Clicking the logo or website name leads to the homepage (/index.html). But the ...
1
vote
2answers
167 views

Use of Twitter Conversation Box

I'm designing the wires for an event page, with a phased approach. Phase 1 only includes registration and information, prior to the speakers being announced etc. In past years they have used a twitter ...
3
votes
1answer
211 views

Different approaches to prompting Mac users about accepting an EULA

I’m a bit technical in my reasoning here but I hope that will be okay. What other approaches are there for displaying the EULA? Are there any who actually offer a non-disruptive prompt? Is there even ...
6
votes
1answer
265 views

How do users use spatial memory?

I have some questions about how spatial memory works and the effects on user interfaces: Do users seek items by spatial memory? What do they actually "link" to a position - a particular object ...
4
votes
4answers
146 views

Reinventing a habitual process: When can it be justified?

A process that a user has become accustomed to, can sometimes receive reinvention for a number of reasons: The process can be simplified The process can become a experience unique to a certain ...
4
votes
1answer
82 views

When applications get personal

Has anyone come across research on the use of first names in applications? We're working on an application with many questions. There's a desire to use the first name of the user, their spouse's name ...
0
votes
1answer
70 views

Putting a one-page view of my website on other websites I do

When I do websites, most times I add a page dedicated only to my main website to serve as publicity and awareness..this is normally done after seeking the consent of the website owner. The issues I'm ...
4
votes
4answers
243 views

Banner Blindness on Non-Profit Web Site With Zero Ads

I am currently considering a page structure that would include a video. The context of the page is it is a kind of landing page meant to provide access to informational and educational materials ...
4
votes
5answers
110 views

Deleting object when a related item is in use

I have a problem with an application that I've written. The usage is about to change and now multiple users will interact with the system. Given that there will be multiple administrators what is ...
4
votes
1answer
134 views

Overriding Default Behavior of Mobile Browsers

In desktop web development, a big user experience no-no is to create a behavior that is not native to the browser. Such as: Disabling the right-click mouse button Creating your own context menu Not ...
6
votes
4answers
450 views

Is pausing button under a scrolling banner necessary?

Carousels appear massively in my web projects, usually for making users able to check each "slides" in detail, we will make the scrolling paused when hovering on the banner content. However, one ...
22
votes
6answers
1k views

Deliberately annoying users to discourage certain behaviour. Is this a bad idea?

In my software, some users deliberately disable certain security provisions or practice bad security practice (such as running the software as root/admin). In the former case there a couple of ...
9
votes
4answers
797 views

UX Research: Can I improve conversion rates with the use of lifestyle over still life product photography

I work for a large UK-based clothing retailer. After some initial customer testing with our product details page there has been some debate on the following question: Do customers generally react ...
3
votes
2answers
128 views

Is it a good idea to show a warning to users who are typing tags incorrectly?

On our site, we have a tag field that looks like the following: Today, while looking at some of our users interacting with the site, I noticed that one of them had used only spaces to separate ...
4
votes
6answers
280 views

In what situations is a “barrier to entry” training requirement before use appropriate?

Sparked by this discussion. Is there ever an argument to be made that products should be deliberately made difficult to use as a barrier to entry for the use of that product? If so, in what sorts of ...
1
vote
1answer
218 views

Yelp Like Adjective Rating System

I am building a website that has users list their outdoor adventures (skydiving, surfing, base jumping, etc) and the other people can comment on them. I want to have a rating system like Yelp which ...
3
votes
3answers
957 views

Do users use Home or Back button to minimize their Android app?

I want to know if there's resarch on to what extent users use the Home button or the Back button when they want to minimize the app. I am very well aware that the "correct" way is to use the Home ...
5
votes
2answers
324 views

Benefits gained by forcing users to register to access content?

Corporate websites often make available white-papers, articles, or other content-related materials pertaining to the company's area of expertise. While this pattern is consistent, the methods of ...
5
votes
2answers
178 views

How can I encourage users to select the 'correct' reason on a contact form instead of just the one which actually sends a message?

On one of my sites I have a contact form. And on that form the user is first asked to select from a short list of common reasons for why they wish to contact me. The actual form itself will either be ...
12
votes
3answers
5k views

Reply all replies to self? [closed]

The mail client Microsoft Outlook have the option to use “Reply All” in a mail conversation. When you hit the “Reply All”-button, your name sometimes turn up in the to-box, meaning you’ll also receive ...
3
votes
5answers
346 views

What should the behaviour be of tabs in a form?

I'm implementing a (subscription)form which is designed by another party. A description of the form: - First there are a couple of text-fields - Then there is a section with tabs which contain ...
9
votes
3answers
8k views

Most useful survey questions for user research?

In your experience, what are the most important questions to ask in a survey for a product redesign? Direct interaction with users is prohibited by my organization, but I have been allowed to conduct ...
6
votes
2answers
333 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
7
votes
10answers
534 views

How to make enterprise information systems more engaging?

“The EPR-system is boring, nothing really happens, and it’s all dull.” I get these kind of claims from my clients, and they expect me to make their software more fun and engaging. The problem is, I ...
16
votes
6answers
1k views

Why do users erase all the password when they hit one wrong key, instead of just the last wrong character?

We login to applications almost every day. The password is stored in our fingers, as an automated process (if they have used it long enough). When users realize they have entered a wrong character ...
4
votes
5answers
212 views

How does a CCTLD affect user behavior?

I'm in the process of consolidating several sites into one. Content that previously lived at http://example.co.uk/ will now live at http://example.com/uk/, content from http://example.fr/ will move to ...
8
votes
3answers
506 views

How to document user interviews

What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
3
votes
2answers
63 views

Less frequent but relevant information more seldom or more frequent but less relevant information more often?

In a project I’m participating in we are in a crucial crossroad. We’re discussing whether it’s better to fill an intranet with information, even if it’s not directly targeted at this particular user, ...
1
vote
1answer
128 views

Could this be a problem for conversion rate?

I just started using a Skype similar application on my Android. The application automatically imports your contacts and facebook friends to have them visible as callable contacts in the application. ...
8
votes
2answers
930 views

Inviting users to send crash reports instead of bad reviews

I'm developing an Android app and I'm planning to use ACRA - Application Crash Report for Android to get crash reports from users. It seems that a crash report has to survive to many user choices to ...
1
vote
1answer
564 views

ideas on instant messenger implementation on a website

Im looking for a discussions, feedback and ideas on implementing a custom instant messenger implementation in my webapp. I have tried some ideas but they all lack and I dont feel like "ok this feels ...
4
votes
2answers
302 views

Multiple profiles in one single login

I shall allow my users to have multiple profiles in my website, to allow them to impersonate identities they create to post. But I have doubts about the best way to accomplish this. Assume that I ...
3
votes
3answers
684 views

Pan/zoom/select in multitouch

I'm currently working on creating a tablet-compatible version of an application. First off, I know that the worst thing to do is to try and shoe-horn in a bad implementation of multi-touch into an ...
9
votes
2answers
455 views

Is duping the consumer really a good business practice?

I have had this at the back of my mind for sometime and I believe UX is the proper place to post this though I may not phrase the question right so please chime in if you have suggestions! There are ...
4
votes
5answers
853 views

Maximum set of stairs users are willing to climb before needing an elevator

I know this question has many variables related to ones own ambition / physical condition, but I'm wondering if you were to have a multi story building, what would be the maximum set of stairs a user ...
7
votes
3answers
860 views

How to better name modal buttons “Cancel Request” (submit), “Cancel” (cancel)? [duplicate]

One modal-box asks the user wether they want to really cancel the request. Now there are two buttons (submit) and (cancel), but how to best name them? All other modals use text like "proceed" (submit) ...
7
votes
1answer
200 views

At what point do you let users opt in to a redesign?

I'm doing a "refresh".. mainly we are going responsive so that users over 1366px width will see a large layout with bigger media objects, users below 1366px will see the same layout with a slightly ...
-2
votes
1answer
493 views

How often do people use the browser tabs [closed]

What percentage of Internet users use browser tabs, compared to those who always navigate in the same tab?
3
votes
2answers
114 views

Web surfing: people “wandering” from page to page vs people following their goals

When browsing Wikipedia, I often see me drifting from my initial goal to other pages infinitely through hyperlinks. I end up reading pages about things that are far away from the information I was ...
2
votes
1answer
184 views

Unclosable last tab in firefox. Is this a real decision?

Is there any convincing reason behind the decision to make to last open tab un-closable in Firefox? This change has been introduced several versions ago, and I still can not understand why I'm not ...
4
votes
3answers
587 views

“Here will be your logo” - any idea how to visually represent this to a client on a demo website?

"Here will be your logo" - any idea how to visually represent this to a client on a demo website? We are a company offering free demo of client's website, before going for a deal. Although, the ...
6
votes
2answers
344 views

Any “non-tangible” elements of user experience to consider?

Remember that facebook launched on iterations in an only-university-user rollout? This made facebook an elite platform that only users from prestigious universities could use (and of course, by the ...
13
votes
5answers
1k views

What is the UX strategy behind Facebook forcing users to use the timeline?

A few months back facebook took the unusual step of forcing most users to switch to the timeline view of their profile page. I am interested to work out what the strategy was behind this move. On ...
2
votes
1answer
603 views

Loading Times / Breaking points

We all know that a user is not going to wait forever for a website to load. Given there are certain factors and circumstances that can apply to this, is there a breakdown of users stages/breaking ...
4
votes
3answers
80 views

Rely on user awareness by autoselecting or prompt the user to actively choose?

I came across a small dilemma in my development, namely whether as a designer I should rely on a user to actively review settings before submitting an action, thereby justifying having it pre-set, or ...