4
votes
1answer
154 views

Different experience in simulation and real system

I couldn't find a better match of SE site to ask than UX. My question is what is the technical term when a user have difficulty (cognitively speaking) of using a real system because the user was ...
5
votes
2answers
102 views

content for information message

Is it better to display a positive informative message "You can only view and share links of icons. for additional options please login" or negative informative message "Downloading, Uploading or ...
8
votes
4answers
474 views

Is it still effective and appropriate to use psychological pricing for IT people?

I need to build pricing plan for service that will be used mainly by developers and designers. I can't decide what price to use, e.g. $20 or $19. I'm afraid that well-educated and smart people ...
12
votes
5answers
815 views

Show/Hide Password Icon - Eye/ Closed Eye? Is the “Eye” icon offensive to any cultures?

I am on a project where we are implementing show/hide password functionality, and after significant research I discovered the 'Open Eye'/ 'Closed Eye' to be fairly standard. Once this was implemented ...
13
votes
11answers
1k views

Why is it that all caps text looks like SHOUTING, but all caps handwriting is easier to read?

Specifically for UI -- handwritten mockups, comics, etc are always better all-caps, but the same is never true for printed text. Why is that? Visual Studio 2012's all-caps menus are generally ...
5
votes
1answer
87 views

Formatting “days” in a timespan

When formatting timespans in short form for something like a stopwatch, I know the standard in most places is to use hh:mm:ss.ff (where "f" is "fractional second"). Some places will use mm' ss" ff, ...
2
votes
1answer
83 views

Can providing articles on security improve the perception users have of the security of a website?

I also know many who turns off scripting (JavaScript) from running on their system and won't open any website without HTTPS or any security protocol. Whenever I read about Facebook updating its ...
8
votes
2answers
283 views

how can you improve the appearance of security

What are the different ways to make users (especially paranoid one's like me) feel safe about the security aspect of the site?
1
vote
2answers
177 views

How does the perception of website data being insecure affect usability?

If the user perceives that data entered into a website is insecure (if it is perceived that it can be hacked, stolen or tampered with), how is the usability of the site affected? This question is in ...
2
votes
1answer
110 views

Studies showing positive user reaction when viewing on that the product is made in a country that they consider to have high manufacturing standards?

Is it favorable, if so how, for a manufacturer to mention that the product is made in a country that is considered to have high standards of manufacturing? For example, Volkswagen commercials makes ...
6
votes
2answers
241 views

Is there a widely-understood visual metaphor for privacy?

On our profile page, we're giving users choices among three privacy settings for each field. The checkbox choices will not appear until a user highlights a particular field, but we do want to convey ...
4
votes
3answers
633 views

Norton Safe Web Verification — Impact on User

I have a client who insists on getting their website validated by Norton Security Verification and displaying the seal. However, I am skeptic and do not trust Norton products. I recall an impression ...
25
votes
3answers
944 views

What to do when a page's content doesn't fill up enough of a fixed area?

An application has a fixed size, i.e 800x600 px. However, a problem I often run in to is that the page's content isn't enough. It's simply too little content on a big area. Consider the mockup below, ...
5
votes
3answers
11k views

Speech Bubbles meaning

I am developing a toon story to illustrate my company's offerings. May be I'll use a landing page, or just create it on the home page. I have 3 actors in it, a cab driver, a bpo company owner and ...
6
votes
1answer
224 views

How do users use spatial memory?

I have some questions about how spatial memory works and the effects on user interfaces: Do users seek items by spatial memory? What do they actually "link" to a position - a particular object ...
8
votes
3answers
269 views

How to differentiate icons for *client* from *server* IT services (mail, web, filesharing and so on)

I need to design a UI that includes widgets to control a server computer, and a client computer. This means I'll be doing similar pairs of icons for mail (mail program vs mail server), web (browser ...
6
votes
5answers
3k views

Easiest to read fonts

Has there been studies to determine what fonts make it easiest to read? I'm interested in the font type, but also size and color. For example, is dark gray better than pitch black? Also of interest ...
3
votes
1answer
475 views

How do interstitial ads impact site UX?

(Spawned by How should Ad splash pages be handled for those with ads disabled?) Has any data been published on the impact of interstitial (whole page ads between content) on the user's experience? Is ...
4
votes
2answers
1k views

What are the best practices for site-wide maintenance notices?

I manage a set of websites with a largely non-technical user base. We want to occasionally provide site-wide notices for forthcoming planned maintenance. We've tried using a messages with red ...
10
votes
5answers
609 views

Does SSL on a company's website make the company appear more credible?

I recently had a thought about the way many modern browsers display information about a site's security certificates. At least Firefox shows a very noticeable blue box in the address bar on sites that ...
1
vote
3answers
139 views

OpenID login takes a second, how do I make it feel quicker?

Users on my site log in via OpenID. This is what loggin in looks like: Click the login link in the header Click one of 6 OpenID providers (wait one second) If they're there for the first time: Log ...