Tagged Questions

6
votes
4answers
177 views

How to unobtrusively confirm a user's choice in a survey?

I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college. They have to answer the same question for every course they study. There are some ...
6
votes
3answers
134 views

Is Successful Validation useful for step forms

We've been designing a registration form with 5 steps. The form has many input fields, some required and some not. The validation is client side and is represented with red text for errors. I was ...
5
votes
2answers
111 views

Forms: Is it right to show empty fields in an info page?

In an application i am designing, there is a form, where the user completes the fields and some of them might remain empty (not filled by the user). Then we have the info page showing all these fields ...
10
votes
3answers
240 views

Opt-ins versus opt-outs in forms - does nobody else care?

Whilst filling out a form on the Royal Mail site this morning, I came across this heresy of form design: the self-negating checkbox... This required careful (re)reading to ensure that: I was ...
4
votes
2answers
106 views

Tab order for previous/next buttons in a form

We have a multi-step form that has 2 buttons (Previous and Next) at the bottom of each page. The Previous button is on the bottom left-hand side, and the Next on the bottom right-hand side. What ...
4
votes
2answers
118 views

Does the size of an input influence its value?

I've recently started using BackBlaze as my backup service and I noticed something interesting on their restore sign-in page. The password input is slightly longer than their email input. Since ...
3
votes
3answers
84 views

Asking for more info on whitepaper download then on trial sign up

Im currently researching how to handle lead generation forms. I came across a website which has 3 slightly different forms for downloading a white paper, downloading an ebook, and downloading the ...
1
vote
1answer
76 views

What are pleasant ways to move the user through a technical support request, if they are not very tech savvy?

Say a user has a request for service on equipment. The person that will handle this might likely be someone who is either not familiar with the technology or even how to use the equipment. For ...
6
votes
3answers
77 views

Form prompts inside form fields always wrong?

I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format. Personally I would consider it terribly wrong (force to memorize data format, ...
13
votes
5answers
559 views

Encouraging the user to enter a value in an optional field?

This is a follow-up question from the previous question Case-study for hiding the optional fields? I have taken all the responses from my previous question and I have come up with this mockup, ...
4
votes
3answers
202 views

Should we ask for name on card even though it's not required for credit card payments?

The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the "wallet", while Amazon.com does. The benefit of ...
5
votes
3answers
98 views

To preselect or not preselect checkboxes

Lets say you want to customize and buy a new car online. You get to choose from a list of options for the interior. (Radio, Nav System, Leather or Cloth seats, powered windows, doors, locks, etc..) ...
3
votes
1answer
92 views

Name and Company - One field or Two?

I am laying out a form on a website with the typical name & address fields. While I've done this a number of times, I have began to try and trim fields from my forms that will be on smaller ...
8
votes
2answers
437 views

Input for Multiple Links

We would like users to specify certain pages an action can occur on. There are two conventional ways: textarea with some delimiter (whitespace, commas) between the urls. This is OK since usually the ...
4
votes
4answers
235 views

Balance between mandatory fields and optional fields

I am working on the project part of which is building a user profile page that is used to collect some information from the user so that this can be used to display better matching results for that ...
5
votes
3answers
226 views

Should field labels be nouns or verbs?

On a web form should field labels be nouns or verbs? This issue arose from two fields on an account request form that currently read: Temporary Password Re-Enter Temporary Password There is debate ...
2
votes
3answers
425 views

When and how to validate forms in a usability perspective?

I am implementing a business application and wounder what's the best way to validate forms, and when. An example is a form where three textfields where a currency amount is expected. A valid input is ...
3
votes
2answers
122 views

Should I provide a default selection?

[this whole feature is a new one for us so we don't have real-world data] I have a form that requires the user to select one of predefined items (equivalent to, say, shipping addresses). The user is ...
14
votes
6answers
601 views

With 'OK' button, 'Cancel' should appear as secondary button or link?

When I make web application designs, every time I style form or overlay boxes with OK and Cancel button. I think of making them different. But is it a good practice? Some people recommend primary and ...
8
votes
3answers
449 views

input type file workaround for usability reason

The HTML input of type file consists of a text filed and a button that says "Browse". Because our users are not English speakers, we would like to change the wording on the button to be in Hebrew. But ...
14
votes
4answers
341 views

Is it good UX practice to have a website generate a password for the user?

Is it good UX practice to have a site generate secure random passwords for users and send it to their email or is it better to have them enter their own one each time?
5
votes
3answers
261 views

Why do you need to keep users engaged through your site?

I hope this is an appropriate forum for this topic. If not, I apologize. To rephrase the question, I am debating a new tactic that some marketers are trying to implement that goes against everything ...