-1
votes
1answer
78 views

Why would a company change it's landing page based on a user's operating system? [closed]

I was on www.Zillow.com today and I noticed that the landing page differs on both Windows XP and Windows 8 versus my Macbook Air running OS X 10.9; all running the latest version of firefox. Why would ...
5
votes
7answers
335 views

Can UX without research really be called UX?

However bold the question may seem it is still valid since how many UX Pros we are out there do we really know things before we test on real users? UX teams are responsible for creating desirable ...
3
votes
1answer
48 views

End user impact by frequency and timing of updates and enhancements

As an organization, we strive to remain competitive and current. With that, we often discuss UI changes and the impacts they have to our user base. A concern we have is the frequency and extent to ...
0
votes
1answer
70 views

How to source the initial requirements for an app?

I have an app idea but do not know how to do an initial requirements documentation. Do I do a survey based on what features I think would be good? Do I do a competitive analysis? I have no budget to ...
0
votes
1answer
103 views

How to recruit engaged users for mobile apps usability study?

We're looking at redesigning our mobile app and we are also looking at adding new features. To evaluate some of the ideas, I'll need to recruit users that are familiar with the app and/or users who ...
2
votes
1answer
139 views

Should I have users look for stuff that isn't on my intranet? Testing when users give up

-This is why I'm asking. Skip to TLDR if you just want what I'm asking- We're in the early stages of getting ready for redesign of a massive messy intranet using modern design principles. One of the ...
5
votes
4answers
766 views

User tasks vs. user goals?

Can someone shed some light on what are specific differences between user tasks and user goals? Personas focus on goals while market segment focuses on tasks. I'm unclear on what exactly "tasks" ...
2
votes
2answers
119 views

Adding restrictions vs. adding options

I'm working on a b2b marketplace that is completely free as of yet but I'd like, in the near future, to give users the option of purchasing a premium account of some sort. What I want to know here is, ...
3
votes
2answers
462 views

Enterprise Social User Interview Questions?

I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
5
votes
3answers
246 views

How to wireframe an efficient UI when the project manager refuses to spend time to conduct user research?

I often have to face this situation. I'm asked to wireframe UIs without having any information about the final users (their profiles, needs, preferences, and key tasks). First, I usually study ...
4
votes
3answers
557 views

“Here will be your logo” - any idea how to visually represent this to a client on a demo website?

"Here will be your logo" - any idea how to visually represent this to a client on a demo website? We are a company offering free demo of client's website, before going for a deal. Although, the ...
1
vote
3answers
278 views

Who are the most common visitor types to a web site?

Creating a detailed stakeholder analysis is fundamentally when you are planning to build a usable web site. Prior to a workshop I've tried to list the most common stakeholders that are likely to ...
2
votes
5answers
220 views

Who is the average user?

We get occasional questions about designing for the average user, but the term is bandied around pretty often - especially by clients who want to design their product or application so that it can be ...