a list of steps, typically defining interactions between a role and a system, to achieve a goal

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18
votes
3answers
561 views

Case studies to help sell UCD

I'm looking for some nice simple stats and references to help convince potential clients of the value of UCD. Real-life case studies you can explain in one line I suppose. One of my favourites is of ...
10
votes
6answers
19k views

Do you use “scenarios” and “use cases” as one or separate?

There are a lot of discussions and information on the difference between scenarios and use cases, but I want to know how do they - or don't they - work together? At a high level, the main difference ...