The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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21
votes
2answers
630 views

Why don't ATMs show blank arrows for unused buttons?

Have you ever had trouble lining the arrows up with the correct button on ATM consoles and other similar interfaces? Height of user can affect perceived alignment, as well as poor installation or ...
0
votes
2answers
84 views

Gather - Capture User centered data

I have made a web application for educational purposed which is used by people living in rural parts of the country, who are not able to get access to proper education. I have centers in those ...
0
votes
2answers
40 views

Is re-authentication necessary?

Is re-authentication necessary? If you login to a website, then want to change your username, password, or email address, is it necessary for you to have to login again?
1
vote
0answers
96 views

More efficient UI to progress the user through a complicated process?

Quick background I run a SaaS that lets users extract PDF data using my Chrome extension. They use the extension to create a job in their dashboard. They have up to 10 tries. How my current UI ...
1
vote
1answer
44 views

FROM address for users sending messages to businesses on a listing directory

I have a website which is a business listings directory. Users can register and optionally create listings. So for example: User: Joe Bloggs Listing 1: ABC Construction Ltd Listing 2: XYZ Catering ...
0
votes
0answers
44 views

Define labels for UI having radio buttons and spin control

I have a UI in which there are radio buttons and spin controls. User has to select a data field and either that field’s value will be used directly or based on that field, user can create custom ...
1
vote
2answers
232 views

Tab index of pages

I am creating a website with lots of form fields and was don't know where things should sit regarding the tab index of the page. As you would expect, the log in fields at the top of the page have a ...
0
votes
3answers
168 views

Better way to offer a user a free plan vs paid options

When having to offer a user the choice between a "free forever plan" and a paid subscription, which is the best approach to present the plans to the user, in order to make the paid subscription more ...
1
vote
1answer
46 views

Action icons on context menu

I have an object and a menu on its toolbar. When user clicks this an menu icon from top toolbar, a context menu opens in drop down like shown below: There can be actully three kinds of objects so I ...
1
vote
1answer
95 views

Table many users access checkbox usability concern

I have a data grid will allow an array of admins to update access for their associates. Are there usability concerns with just have a checkbox or will a user not understand that the checked box ...
0
votes
1answer
63 views

Focus the user on save screen, or still show preview?

In my 3 screens below, I've shown the edit, review and save screens. These screens are part of a 4 stage process. On the final screen (save), instead of the interface having a new screen, a sidebar ...
3
votes
2answers
326 views

Do older adults prefer white-on-black or black-on-white?

Please suggest current resources for designing UX for senior adults. W3C standards documents are about 6 years out of date. With respect to contrast: white on black, or black on white. [I did an ...
0
votes
1answer
65 views

Validating a Preferences/Configuration “app”

I have a system configuration / preferences "app" I'm designing as part of a larger browser-based application. Our overall application has "apps" (like a development app, a user management app, a ...
1
vote
1answer
69 views

Is My Needfining Observation Plan Methodologically Sound?

I was wondering if you could help me conduct a proper needfinding observation. Mostly, do you see any methodological errors in my observation plan or survey questions? Does my plan maximize the ...
1
vote
3answers
90 views

How to create a web application with good user experience or usability?

I am a front end developer, new to "user experience" world. I got a web application which has usability issues, which I have to recreate as per usability point of view. I referred many articles ...
6
votes
3answers
1k views

Time Scheduler UI

I am working on a doctor availability schedule page. In this page I need to setup the available times for each day in a week for a doctor. This is a one-time activity. Something is repeated for every ...
1
vote
2answers
249 views

Scheduler Design with Slots

I am trying to create a UI design for recurring events. Example: John, cuts hair on week days monday-friday, from 02 Feb 2014 to 04 Apr 2014, only between 10 A.M to 1 P.M. Also he will do it ...
0
votes
1answer
229 views

Design UI panel

I have a dashboard screen with one of the panels as below; So as you can see there are different fields and corresponding values. Now I need to design/update the same panel to consider the ...
3
votes
1answer
53 views

Wizards: should pages with no options the user can change be shown?

I have an install wizard for product X with steps A > B > C>...>G, where C has a single drop-down selector. The drop-down selector in C either has one option, or many options: this is determined by ...
1
vote
1answer
33 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? Each message or contact that a company receives costs that company. Is there any data that shows ...
3
votes
2answers
98 views

Visualizing version-controlled hierarchical data

What would be the best way to visualize versioned hierarchical data in an interactive application? Let's say we have the following hierarchical data, where the capital letters identify the objects, ...
12
votes
4answers
2k views

Where should we redirect users to after sign up?

I'm working on a service project like Invision, Trello or UX Pin. The home page is just for showing what our service is about and we have a Profile page which is like Dashboard. I just wonder what's ...
0
votes
2answers
113 views

Alternatives to Microsoft Ribbon design in WPF?

We have a WPF application that makes use of the Microsoft Ribbon technology. What started out as a simple application, now has many tab groupings etc., which is contributing to a bloat in the number ...
2
votes
1answer
140 views

Any best practices or examples of mix and match functionality on a fashion e-commerce?

I'm trying to design this feature, but so far not much luck finding any decent implementations of this feature. one example is http://www.bonarium.com but even that is pretty basic. what would the ...
1
vote
1answer
94 views

Change negative checkbox labels to positive?

I know that the ideal state would be to use positive connotation for checkbox labels as in [✔️] do this rather than [✔️] don't do this The system I am working on has many checkboxes in many ...
0
votes
2answers
124 views

Providing grid summary

We have a grid listing some data and then there is summary, which is also a grid. What is the UX pattern/ideas/designs to display both? If there is an operation like clear (which should clear both ...
-4
votes
7answers
585 views

Is user stupidity reason for bad UX? [closed]

I keep hearing that users are stupid idiots alot, and that being said it is also used as a reason to have everyone's experience crap now and in the future. For example: not enough options for things ...
2
votes
4answers
150 views

How many questions is too many when profiling a user?

We are building a fit finder for a client that enables users to find out whether or not there is a career that fits their competencies, their soft skills and hard skills. But we don't want to lose ...
0
votes
2answers
203 views

Differentiating quick-contact and full-contact in a website design

I am designing a commercial website which is very elegant, thinking about adding a quick "sliding" contact form with the essential fields, to be available in all pages of the site, in addition to my ...
0
votes
0answers
51 views

Security questions vs secret password/passcode when logging in or retrieving login details?

I am currently in the process of re-designing a login process which uses security questions to verify the identity of users before they are successfully logged in, and also to allow them to reset ...
0
votes
0answers
39 views

What are the metrics for measuring security and cognitive load as attributes of usability?

I want to know the standard metric one can use to measure security and cognitive load as attributes of usability in Mobile E-Commerce site application. The explanation should be base on users' ...
1
vote
3answers
195 views

How to get users' heads around multiple views on the same dataset

Our product enables our (mostly non computer-savvy) users to gather data in a number of ways. They can they set all kinds of automatic behaviour based on this data. This data is stored in our ...
22
votes
10answers
2k views

Why is everybody using Facebook, is it good marketing or good usability?

Why is everybody using Facebook? Is it good marketing or good usability? If it's usability, what specifically do they offer that is different from others? I was happily doing social networking on ...
6
votes
3answers
288 views

Forms: Is it right to show empty fields in an info page?

In an application i am designing, there is a form, where the user completes the fields and some of them might remain empty (not filled by the user). Then we have the info page showing all these fields ...
0
votes
0answers
31 views

Drastic (promotional) design changes within the same website; recommendations on points to make to push back?

Am getting brought into a discussion where a Marketing team wants to have a big dedicated page with completely different branding colors to promote one section of a website (bold blacks and garish ...
0
votes
2answers
53 views

How to Design a large columns table [duplicate]

I have a table in which i need to include 20-30 columns in every row with proper font-size and padding. The Problem is few columns of the table will go out of screen. Is there any alternate for design ...
2
votes
4answers
384 views

Isn't www.google.com violating one of the most important design and usability principles? [closed]

When you go to www.google.com in Google Chrome and start typing into the search box, which is in the middle of the screen, as soon as you start typing Google Chrome is moving your search text into the ...
1
vote
1answer
83 views

Best way to call out important content to screen readers?

We're adding new content to our page that describes the accessibility options available at a destination. The user may make accessibility requests via checkbox inputs (bathroom, hearing-impaired ...
0
votes
3answers
57 views

Searching parent child combo boxes? Design issue

So i have 2 combo boxes showing results in the form of parent child relationship. The parent combobox has items like Countries say, and the child combobox has states as its items. Depending on what ...
1
vote
2answers
206 views

Using email app to read onsite messages good or bad?

I am developing a system to serve the purpose of communication between specific users already registered on site. It will be part of a little social functionality. Will it be a good to have the ...
3
votes
2answers
86 views

How to allow users to position newly created items in a sortable item list

Background I have a list of items that a user can create, move around, edit and delete. Each item can be a different type such as a textbox field or a header. To create a new item or edit an ...
1
vote
2answers
55 views

Filtering by distance based on an address as reference

Being aware that HTML geolocation API does not work on every browser without using Wi-Fi, I'm trying to use an alternative more accurate to present nearest items from the user location. I'd ...
2
votes
3answers
74 views

Interested in why the “Sign In” options are sometimes so trivially designed compared to the “Sign Up” option?

Over the past few months I've noticed a lot of big name websites that seem to trivialize the "Sign In" design in comparison to the "Sign Up" design, which is much more centrally located, and usually ...
1
vote
1answer
52 views

UX resources for very specific use cases (Surveillance software)

I'll try my question as specific as possible. Where can I find UX or usability research regarding special use cases, such as video management software for surveillance systems? Almost all of the ...
4
votes
1answer
266 views

How can we have usability and UX tests around PAN (personal area network) gadgets interfaces?

Our gadgets around us are changing and I think that it will continue for a while. I really wonder if there is a nice example about usability and overall experience testing methods for Personal area ...
1
vote
2answers
103 views

Responsive Design / What is an appropriate web component to choose a distance regarding user's geolocation?

I own a responsive web application. I want to let user filter results (supposing a page listing some data) based on his geolocation and a chosen limit. For instance, Bob wants to see all meetings ...
2
votes
1answer
80 views

Auto focusing erroneous form input fields

I'm auto focusing the first input field of my Sign up and Log in form before the page is displayed, but I'm not sure what to do as far as auto focusing erroneous fields after validation. I have a ...
2
votes
3answers
421 views

Pricing page: single vs multiple call-to-action button with multiple plans (example inside)

What do you think about having single vs multiple call-to-action buttons? When we were brainstorming our pricing page, half of the room was for single and the other half was for multiple. I'm trying ...
10
votes
4answers
707 views

Are Visual Programming Interfaces effective for non-tech users?

I am currently designing a solution about IVR's (Interactive Voice Solution) system that should enable user design their own flows according to their needs. In this solution, user should need to ...
0
votes
1answer
116 views

Responsive Design / Is it a good UX for a multi-step form?

I've got a responsive web app that displays a multi-step. There are 4 steps: What?, Where?, When?, With?, that are indicated on each step to let user know the progress. For instance, here's what it ...