The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

learn more… | top users | synonyms

3
votes
1answer
86 views

How to name those two buttons to switch from effective attendees to invitees

I own an app that suggest an event to some users I chose. So I select, let's say, 40 invitees and I expect some of them (or all of them) to effectively participate to my event. I want to have two ...
-1
votes
1answer
58 views

Creative Real Estate Website Experiencing Usability issues [closed]

A recently launched real estate website that differs substantially from the norm is experiencing usability issues. Because of the uniquness of the look and feel of the site, users are unclear that the ...
3
votes
1answer
118 views

How to consolidate “cannot be completed” messages

When a transaction cannot be completed in my banking software, we display an error message to the user. In the back-end, we do not know whether the problem is temporary or permanent. We also do not ...
0
votes
1answer
43 views

Best Practices for Service Catalogs? [closed]

I'm working on a website redesign for a company that has a lot of b2b products & services. Their current solution is very content heavy (overwhelmingly so) and involves a very linear approach to ...
7
votes
4answers
1k views

How best to securely present personal info in a members account page

I’m currently working on a utilities site for which signed up customers can access their personal information by means of an Account Page i.e. name, home address, email address, tel no. , billing ...
7
votes
1answer
214 views

How to indicate 3d/force touch?

Force touch is an interesting interaction, but when I bought my iPhone 6S to play with it I ended up force touching all applications and UI elements to check if they support force touch. ...
5
votes
2answers
167 views

Standards for two-finger touch gestures?

I tried to define the follow gestures in a remote desktop app. (Native Touch vs. Cursor Mode) I am worried that the two finger behaviors are too difficult. One-finger (native touch) One-finger tap ...
3
votes
3answers
136 views

Meeting both user and advertiser needs

I'm designing an app for a client that's geared for college students. I can't give specifics as to what the app does, so I'll do my best to frame the question. As part of this app, each participating ...
-1
votes
1answer
186 views

What's an alternative to the hamburger menu icon for a college newspaper's mobile website?

I am designing a weekly college newspaper's mobile website interface. The newspaper is comprised of a number of subsections: creative, commentary, on campus, etc. The design is based on a block ...
4
votes
3answers
253 views

Better way to show Priority Level in drop down

I just found below drop down for showing priority levels in JIRA: Does the above drop down - with icons and supporting message clearly demonstrates the priority levels? If not, then what will be ...
5
votes
2answers
122 views

Should I explicitly state that a form field only accepts a specific input format?

My site has a lot of fields that accept a certain format of input only. Do I need to show users that this is the case, or can I rely on them inferring it? For example, is it better to do this: ...
1
vote
3answers
135 views

Preference of paper prototypes over paper-in-screen prototypes

Similar to paper prototyping, paper-in screen prototyping displays low-fi mockups on the device itself. However, the latter will only work with some pre-defined scenarios. (i.e. the interactions of ...
1
vote
1answer
70 views

Best way to remove items that are “assigned” to something else?

I'll try to explain what I mean by "assigned"... I have a site for managing a restaurant. In one section, I have a page that lists out all the restaurant inventory. In another section, they can ...
0
votes
0answers
22 views

Using lines to separate list items - good or bad [duplicate]

The picture below is showing three different lists with separating lines. Should we better use alternating background colours?
0
votes
1answer
93 views

Do the number of user flow steps affect the UX of the app?

When decreasing the number of the steps in the user flow affects the app/website usability? is there any reference ? in the following example, the change language appears in a separate screen is it ...
6
votes
4answers
209 views

How to do usability study, when I do not have access to the users?

Users are in Africa and stakeholder is talking to me to design a system. It is a ecitizen system where users can apply for a passport, driving licence and other citizen related services. What ...
0
votes
0answers
24 views

Creating a new password for login [duplicate]

I have noticed recently - that MOST websites - when you go through the "forgot password" loop - that you go to a page - enter your new password - and then they'll say "You have successfully updated ...
2
votes
3answers
207 views

Good way to show Application reminder on home page

I am working on a financial website where people can take loan, insurance etc. I need to display a reminder of sorts when a visitor comes back again on the home page showing that they have been ...
4
votes
1answer
54 views

Option of terms for navigation of government site?

I am working on creating a government site that will serve many purposes and different users. The board members I am working with came up with two options for the main navigation for the website. ...
3
votes
3answers
90 views

Position of newest item in horizontal list of items (chronological order)

We have a problem with chronological order in a horizontal list. What would be the best practice in this case (please check attached sketch)? To give a context, we have a feed with containers (that ...
0
votes
2answers
116 views

Inactive/dead UI element that should be hidden for permission reason

I work as a graphic/UX designer for a company that produces an highly complex web SAS. Lately, I've been confronted to a complex issue related to one of our app's functionalists. Our apps generates a ...
0
votes
4answers
137 views

How can I indicate that a certain action is either already done or waiting to be done?

In my app, each player performs a task called a Skill Set, levels 1 - 8. A team leader can view all the players on the team to see each task status, which can be: Incomplete Complete and has not yet ...
19
votes
9answers
2k views

Marquee or Ellipsis for song name in music player?

I have a music player where song that is being played is displayed on top side. Often there is a case where name of the song that is being played is long enough that it can't be shown completely due ...
1
vote
2answers
117 views

Asking for sign up with Credit Card, Should you show card info after sign up info?

I'm creating a sign up page for a user to purchase a service. There is no free trial so a credit card is necessary on sign up. I think having email, name, password plus credit card might be a little ...
1
vote
6answers
368 views

Radio buttons or Dropdown for same list of options

I have a list of options where the maximum number that can appear is 9. I am wondering if it will be confusing to switch controls for these options depending on how many appear i.e. use radio buttons ...
3
votes
4answers
156 views

Content page prior to login screen?

Context We have been asked by a client to have a precursor page to house some content about product and services before the login screen. As our product is B2B SaaS proposition users/employees have ...
2
votes
2answers
169 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
0
votes
0answers
4 views

Collection scrollers [duplicate]

My client has a ecommerce site selling collectable reggae vinyl. The top of the home page has a collection scroller where the user can scroll the latest additions to the database. My client says that ...
1
vote
3answers
176 views

How to calculate user interface's efficiency time

I'm making a user study. Users had to perform the same task 10 times. I've recorded the completion times of each task. How could I calculate the UI's efficiency based on this data? Does anyone know ...
0
votes
5answers
98 views

Searching opinions: better register flow?

Scenario: There is 300 users that buy our product on a Kickstarter campaign two months ago. We need to create these users account on our database and notify them. We have thought two ways to ...
1
vote
3answers
86 views

How to express that a form is part of a authenticity process?

I'm working on an app so user can ensure the products they are going to buy is not counterfeit and tracks its shipping. Tests To do so, we went for a form where people input a product's security ...
1
vote
3answers
69 views

Column Headers in a mobile App

We are designing a task-oriented mobile Inspection App to be used by inspectors on the field. Attached is the Dashboard with all inspection requests. Is it a a good Mobile UX/UI practice to show the ...
0
votes
4answers
305 views

What is the difference between user's perspective vs perception?

In concept of usability ,What is the difference between user's perspective vs perception?
3
votes
8answers
638 views

Should I ask the user to enter their age or their birthday?

I am making a health and fitness app and I want to know the age of the user using the app. What will be the best way to go about this? Currently I am debating between using a slider to select the ...
1
vote
1answer
91 views

Inherited massive (unusable) matrix of toggle buttons, wwyd?

I have inherited a code base that needs some UX love. One of the worst offenders is a matrix of toggle buttons with several hundred rows and columns. Although there is some basic filtering available ...
2
votes
2answers
156 views

One page checkout with add to cart at the top to enhance conversation rate?

We are building an E-commerce website for a client that only sells one product (with different size). The customer can buy multiple quantity and different size every time. Now, we're having a ...
1
vote
3answers
198 views

What is best way to show the select box data which is long(almost one line sentence)

I have list box to show the select box data which is long(almost one line sentence). I cant make list box which look very big. For all sentence I have can use some code(Say for 'Sentence1' I can use ...
0
votes
1answer
211 views

Google Forms Multiple Languages

At work, it's very common to have a google form on our website. Someone recently asked me if it's a good idea to have a separate form for each language, or if it's ok to have it all in one form. ...
0
votes
1answer
127 views

Expected behaviour after file upload

What is the expected behavior of a file uploader, after the file is uploaded? Here is a use case where the expectation of the users depend on the current status. The user sees a large list of files ...
0
votes
0answers
29 views

How to deal with conflicting resource usage concerning repeating events?

We are working on a room booking calendar which allows users to set repeating events. Imagine a scenario where there are 2 repeating events which repeat for quite a long time but they conflict on some ...
2
votes
3answers
159 views

How to ask and determine what works, what doesn't work, and what's missing in a survey

I'm creating a customer survey to collect feedback about our user experience and user interface. As part of the survey, I want to try to determine what works, what doesn't work, and what is missing. ...
0
votes
1answer
182 views

Deciding about labels (Taxonomy in User Interface)

I work for a delivery company and we are creating a new section for our mobile app, which has the following features: Pending reviews of restaurants Order Status Order History Favorite restaurants ...
3
votes
2answers
168 views

Are checkboxes in datagrids a good idea for selecting multi rows?

We have an html table component that we can add a checkbox as one of the columns to be able to select multiple rows. This table component can be paged with your typical next/previous/first/last ...
10
votes
4answers
988 views

What's the best location for a Continue button on multi stage Mobile App?

My app has multiple pages, each page the user adds info and continues to the next page. Where is the best place for the Continue control? Bottom & Centered for hierarchy or top right for ...
4
votes
2answers
113 views

UI design recommendations for application which uses trackball instead of mouse?

Does anyone have any recommendations for designing a (non-web) application for use with a trackball instead of a mouse? If you know of any guidelines, standards or just your own experience in this ...
5
votes
1answer
264 views

Would having people vote on the outcomes of multivariate tests keep people interested in UX?

I'd like to get people at my company involved in usability testing by encouraging them to vote on the outcomes of multivariate tests. A talk I saw at a conference a few weeks ago explained that this ...
0
votes
3answers
114 views

UX improvement impact on revenue of financial institutes

Is there any quantitative study that shows how UX improvement can increase revenue of a financial institute? For instance, for each dollar we spend on improving UX of our web apps, roughly how much ...
0
votes
2answers
74 views

User testing: asking experienced users to bring frustrating test cases?

Is it a valid testing strategy to ask experienced users to bring their own frustrating use cases to the table, rather than giving them our own task to work through? Are there caveats or best ...
1
vote
1answer
88 views

Filtering option with 3 states

I'm working on a filtering capability for venues. One group of filter options requires me to account for 3 different states. Unselected (neutral, user doesn't have a preference) Selected, Yes ...
2
votes
2answers
71 views

How to inform a user of (possible) compatibility issues?

Situation: We've recently updated one of our software features with new functionality. Most of the source code for that feature has been rewritten with compatibility in mind, meaning that if the user ...