The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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0
votes
1answer
49 views

Creating a control panel allowing users to control logic used for automation of tasks?

I am working on a web application. To put it mildly it has issues. I have performed my stakeholder interviews and am towards the end of the contextual inquiry. I have two different user types. The ...
0
votes
2answers
80 views

Is re-authentication necessary? [closed]

Is re-authentication necessary? If you login to a website, then want to change your username, password, or email address, is it necessary for you to have to login again?
40
votes
2answers
2k views

Why don't ATMs show blank arrows for unused buttons? [closed]

Have you ever had trouble lining the arrows up with the correct button on ATM consoles and other similar interfaces? Height of user can affect perceived alignment, as well as poor installation or ...
1
vote
0answers
208 views

More efficient UI to progress the user through a complicated process?

Quick background I run a SaaS that lets users extract PDF data using my Chrome extension. They use the extension to create a job in their dashboard. They have up to 10 tries. How my current UI ...
2
votes
2answers
79 views

FROM address for users sending messages to businesses on a listing directory

I have a website which is a business listings directory. Users can register and optionally create listings. So for example: User: Joe Bloggs Listing 1: ABC Construction Ltd Listing 2: XYZ Catering ...
1
vote
1answer
121 views

Action icons on context menu

I have an object and a menu on its toolbar. When user clicks this an menu icon from top toolbar, a context menu opens in drop down like shown below: There can be actully three kinds of objects so I ...
1
vote
1answer
142 views

Table many users access checkbox usability concern

I have a data grid will allow an array of admins to update access for their associates. Are there usability concerns with just have a checkbox or will a user not understand that the checked box ...
1
vote
3answers
121 views

How to create a web application with good user experience or usability?

I am a front end developer, new to "user experience" world. I got a web application which has usability issues, which I have to recreate as per usability point of view. I referred many articles ...
4
votes
1answer
93 views

Wizards: should pages with no options the user can change be shown?

I have an install wizard for product X with steps A > B > C>...>G, where C has a single drop-down selector. The drop-down selector in C either has one option, or many options: this is determined by ...
1
vote
2answers
125 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
3
votes
2answers
201 views

Visualizing version-controlled hierarchical data

What would be the best way to visualize versioned hierarchical data in an interactive application? Let's say we have the following hierarchical data, where the capital letters identify the objects, ...
0
votes
2answers
331 views

Alternatives to Microsoft Ribbon design in WPF?

We have a WPF application that makes use of the Microsoft Ribbon technology. What started out as a simple application, now has many tab groupings etc., which is contributing to a bloat in the number ...
2
votes
3answers
241 views

Change negative checkbox labels to positive?

I know that the ideal state would be to use positive connotation for checkbox labels as in [✔️] do this rather than [✔️] don't do this The system I am working on has many checkboxes in many ...
12
votes
4answers
2k views

Where should we redirect users to after sign up?

I'm working on a service project like Invision, Trello or UX Pin. The home page is just for showing what our service is about and we have a Profile page which is like Dashboard. I just wonder what's ...
-5
votes
7answers
751 views

Is user stupidity reason for bad UX? [closed]

I keep hearing that users are stupid idiots alot, and that being said it is also used as a reason to have everyone's experience crap now and in the future. For example: not enough options for things ...
0
votes
1answer
112 views

Security questions vs secret password/passcode when logging in or retrieving login details?

I am currently in the process of re-designing a login process which uses security questions to verify the identity of users before they are successfully logged in, and also to allow them to reset ...
0
votes
0answers
52 views

What are the metrics for measuring security and cognitive load as attributes of usability?

I want to know the standard metric one can use to measure security and cognitive load as attributes of usability in Mobile E-Commerce site application. The explanation should be base on users' ...
0
votes
1answer
70 views

Drastic (promotional) design changes within the same website; recommendations on points to make to push back?

Am getting brought into a discussion where a Marketing team wants to have a big dedicated page with completely different branding colors to promote one section of a website (bold blacks and garish ...
0
votes
2answers
146 views

How to Design a large columns table [duplicate]

I have a table in which i need to include 20-30 columns in every row with proper font-size and padding. The Problem is few columns of the table will go out of screen. Is there any alternate for design ...
0
votes
3answers
71 views

Searching parent child combo boxes? Design issue

So i have 2 combo boxes showing results in the form of parent child relationship. The parent combobox has items like Countries say, and the child combobox has states as its items. Depending on what ...
1
vote
2answers
73 views

Filtering by distance based on an address as reference

Being aware that HTML geolocation API does not work on every browser without using Wi-Fi, I'm trying to use an alternative more accurate to present nearest items from the user location. I'd ...
3
votes
2answers
239 views

How to allow users to position newly created items in a sortable item list

Background I have a list of items that a user can create, move around, edit and delete. Each item can be a different type such as a textbox field or a header. To create a new item or edit an ...
3
votes
4answers
223 views

Interested in why the “Sign In” options are sometimes so trivially designed compared to the “Sign Up” option?

Over the past few months I've noticed a lot of big name websites that seem to trivialize the "Sign In" design in comparison to the "Sign Up" design, which is much more centrally located, and usually ...
2
votes
4answers
407 views

Isn't www.google.com violating one of the most important design and usability principles? [closed]

When you go to www.google.com in Google Chrome and start typing into the search box, which is in the middle of the screen, as soon as you start typing Google Chrome is moving your search text into the ...
1
vote
1answer
113 views

UX resources for very specific use cases (Surveillance software)

I'll try my question as specific as possible. Where can I find UX or usability research regarding special use cases, such as video management software for surveillance systems? Almost all of the ...
1
vote
2answers
122 views

Responsive Design / What is an appropriate web component to choose a distance regarding user's geolocation?

I own a responsive web application. I want to let user filter results (supposing a page listing some data) based on his geolocation and a chosen limit. For instance, Bob wants to see all meetings ...
2
votes
1answer
119 views

Auto focusing erroneous form input fields

I'm auto focusing the first input field of my Sign up and Log in form before the page is displayed, but I'm not sure what to do as far as auto focusing erroneous fields after validation. I have a ...
0
votes
1answer
258 views

Responsive Design / Is it a good UX for a multi-step form?

I've got a responsive web app that displays a multi-step. There are 4 steps: What?, Where?, When?, With?, that are indicated on each step to let user know the progress. For instance, here's what it ...
2
votes
3answers
78 views

Grouping Similar Controls

For Windows based software regarding image processing, I am torn between two options for grouping logically similar parameter controls. The option on the left is more thrifty with screen space, ...
4
votes
3answers
2k views

Top-down hamburger menu / is it a cool experience regarding my application?

I own an application managing some meetings (conceptual example). Of course, my website is responsive so that it's fully usable on mobile devices. Before showing some screenshots of my navigation ...
0
votes
2answers
168 views

How to improve the UX of this filter area?

Let's suppose an application that manage meetings between employees of various companies. A meetings list is shown to any logged employee, and this one may mark himself as a participant if he's ...
0
votes
3answers
161 views

Users are too impatient to wait for songs to load

Unfortunately my dialogue with a user often turns out like this: Them: your site doesn't work Me: Why doesn't it work? What errors are you seeing? Them: idk it just doesn't work This confused me ...
1
vote
2answers
104 views

Which part(s) of the overall user experience is best represented by the NPS?

I have seen some companies define KPIs for their UX efforts based on metrics like the Net Promoter Score (NPS). However, having worked with many qualitative and quantitative metrics to try and model ...
0
votes
2answers
131 views

Why most web designer don’t embed the image sizes in the html document [closed]

Most web sites have images on then but the actual image size is not embedded within the HTML document itself. I noticed that because I always enter the text I am looking for in the search box and ...
0
votes
1answer
122 views

100% width user's profile cover photo?

I just wonder whether anyone or services allows a user to have a 100% width profile cover photo like these examples I found on Dribbble. I want to try to put this feature into my one of my projects. ...
1
vote
3answers
165 views

How do you make it very obvious that the user should click on a text input that has an onclick event?

I have an input that invokes a datepicker (with pickadate.js) that requires the user to click on it to choose a date. This is what it looks, as an example: From a UX perspective, how do you make it ...
0
votes
1answer
53 views

Responsive user interface for embedded system

We are developing a embedded system (a electronic door lock) that uses different LED's and a Buzzer for signaling different events to the user. There's a very limited opportunity to communicate to the ...
0
votes
3answers
217 views

Four states, one checkbox - any way for it to make sense?

I have a product. Product have property, simple yes / no one. Sadly, in reality this property have four states: Yes (graphic card is a discrete one) No (graphic card isn't discrete, must be ...
1
vote
4answers
247 views

Multiple search fields on directory website homepage

I am developing a web directory app whereby users main action will be to search for business addresses right from the home page. Currently, I have a search box centered on the homepage. Like this: ...
1
vote
2answers
170 views

Alternative to Tab View in Dashboard

I'm working on designing a prototype for an internal dashboard, and the customer is very adamant about having a horizontal tabbed view for the information displayed. Each tab will allow the customer ...
7
votes
3answers
2k views

Do users notice “don't show this again” checkboxes?

In a shopping cart, items can have a discount, but if a users asks for an express delivery on a specific item, the discount will change. I need to make them aware of that. 1 item = 1 line. The ...
0
votes
1answer
127 views

Focus the user on save screen, or still show preview?

In my 3 screens below, I've shown the edit, review and save screens. These screens are part of a 4 stage process. On the final screen (save), instead of the interface having a new screen, a sidebar ...
3
votes
2answers
163 views

Enable Button Only to Give an Error? Or Show a Mysterious Disabled Button?

Currently our system is limited in that we only allow documents to be downloaded and not folders. Eventually we will allow the download of folders, but not in the immediate future. So right now if ...
0
votes
0answers
87 views

Multitasking UI in Photoshop - Good or bad?

Being an advanced user of Photoshop, I never noticed this until an intermediate Photoshop user pointed out how they had misunderstood it. Perhaps it is partially due to the steep learning curve of the ...
0
votes
1answer
125 views

Why do most smartphones need to hold the power button in order to startup?

All of the smartphones I've owned required to hold down the power button for several seconds (ranging from 3 to 8 in some cases) in order to startup from a shutdown state. I've wondered why was such a ...
0
votes
2answers
246 views

Is there any reason Google does not provide any filter beyond bare search bar?

I have recently used the Russian Search Engine yandex.ru and was impressed by their filters assisting in easier search, see for instance, this page, here the screenshot: Any reason Google or Bing ...
1
vote
1answer
60 views

Criteria selection : use empty for ALL?

We have the following criteria screen. Based on these criteria data are fetched. Empty From/To Date field means that no date criteria will be used, but for the type criteria we have two options : ...
0
votes
1answer
147 views

Mixing AND and OR filters — how to make it more clear and less confusing? [duplicate]

I am working on the Hotel Search App (33hotels.com), where I let the user filter Hotels by facilities. Most filters are "AND-filters" but some have to be "OR". For instance, someone may want "wifi" ...
1
vote
1answer
295 views

UX navigation best practices for older adults

Please suggest current resources for designing UX for senior adults. W3C standards documents are about 6 years out of date. With respect to navigation on tablet devices: are menu bars preferred or ...
15
votes
11answers
1k views

The design and implementation of the purely theoretical “self destruct” button

I had an Adobe Flash instructor in college who told me a story about getting bored at work. He had some downtime and was looking for a way to pass the time. While looking at some Flash code, he ...