The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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13
votes
4answers
358 views

Can user experience be mutually exclusive for two groups of users?

Is it possible for an item to have good usability and a positive user experience for one core group of users and, by virtue of that design, make the experience worse for another core group of users? ...
13
votes
6answers
781 views

How easy should I make it to delete content?

We want to make it easy for people to perform task in an application, but we also want to prevent them from accidentally deleting something. Where is the middle ground between these two opposing ...
13
votes
4answers
909 views

How to explain to a client that User Experience and web/graphic design is different?

My client is absolutely sure that there is no difference between these topics. How do you explain that making a UX adjustment plan is not the same as a web design task? You have to write a contract ...
13
votes
4answers
5k views

Optimum number of choices for menus/navigation

Anyone know any usability or cognitive psychology research done on the optimum number of choices for menus/navigation? I need some evidence to argue a case against a top level category menu of ...
13
votes
4answers
2k views

Building logical criteria (with AND , OR, etc)

I am looking for inspiration on this. We have a Dot.Net web application, where we are building pretty complicated criteria. It works, but I would like to change this, re-shape this, possibly from the ...
12
votes
6answers
985 views

Dropdown vs map

Is it a good idea to use map for selecting travel destination? At the moment we are using dropdown menu to select the country the user would like to visit. We are also using dropdown for duration and ...
12
votes
3answers
3k views

Is it acceptable practice to use checkboxes as radio buttons?

Can someone point me in the direction to articles regarding checkboxes and radio buttons? I'm in a discussion with an Art Director and he is convinced it makes more sense to use checkboxes because ...
12
votes
5answers
1k views

Emphasize Label or Value?

I've often wondered what is the recommended item to emphasize -- the item label or the item value -- when you want to draw a user's attention to a specific piece of information. For example, our ...
12
votes
2answers
582 views

Should images be given alt text if they contain no information?

Example: a biography page with a picture of the person. The image contains no useful information, yet it adds enough emotional value to the page that simply removing it is not the solution. If you ...
12
votes
7answers
786 views

Does a large UX team tend to spoil a design?

Is there a rule of thumb for how many UX designers should be working together on a project? Factoring in things like the size of the project (e.g. number of functions/screens), timeline of the ...
12
votes
7answers
332 views

Looking for arguments and studies to rebut “No one complains, so it ain't broke.”

I'm of the opinion that the absence of complaints is not a strong indicator of good usability. I'd like to learn more about this idea, whether it's true or not, and how to argue the point if true. My ...
12
votes
5answers
757 views

Is it okay to use breadcrumb navigation on some pages and not on others?

Breadcrumbs would be redundant for some of my pages and quite pointless, but effective on others which are a bit deeper. Is it bad practice to only implement breadcrumbs on some of the pages?
12
votes
6answers
2k views

List vs tiles for links

I am designing a drop down panel which houses a collection of quick links / bookmarks to other areas of an intranet. Users access the intranet through a laptop or desktop pc running windows or mac ...
12
votes
7answers
502 views

List of non-confusable characters

We're about to create a number of physical objects with codes imprinted on them. We have decided to only use uppercase letters (no numbers). This is supposed to be read by humans in a hurry, and we ...
12
votes
4answers
615 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
12
votes
4answers
411 views

What is the best way to ask for a specific amount?

Consider the following simple scenario: User has 2,352 cookies in his account. Now, he is prompted with a message, "How many cookies would you like to eat?" Given he can enter any number from 1 to ...
12
votes
2answers
1k views

Whats the best way to present a time duration to user?

We're trying to implement the most effective method of displaying duration it takes for user to complete a puzzle. Looking for simplicity and accuracy. I've added two examples that we've been working ...
12
votes
3answers
2k views

Is it good to leave Select dropdown with default style for better UX and Accessibility?

When I design websites. many time I try make the select drop-down more attractive. example By default select drop-down looks slightly different in almost each Desktop and Mobile browser but ...
12
votes
2answers
1k views

Modals on top of modals

Using bootstrap modals, I keep running into the issue of having an info modal with content inside of it, but there's a need to have a "confirm your decision" modal/popup on top of the initial modal. ...
12
votes
3answers
3k views

How can we visually improve the nested rule/predicate builder?

This has been discussed a bit here: Building logical criteria (with AND , OR, etc) - but we felt the examples left a lot to be desired. Apple (with their hidden nested rules/predicate builder) in ...
11
votes
7answers
8k views

Why do some cars have the fuel door on the passenger's side?

Many cars, such as the BMW M3 pictured below, have their fuel door on the passenger's side of the car. I do not understand the reasoning behind placing the fuel door opposite the driver; placing it ...
11
votes
10answers
2k views

My boss has a different idea of a website's UX

Let me explain the situation. I started transforming an "old (.Net 2.0)" Application into a webapplication. Problem here is, that no-one here is really acquainted with the UX of a website (simple, ...
11
votes
5answers
2k views

Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?

If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName? Telephone books list by last name first: Outlook lists by first name first: Is one way ...
11
votes
6answers
1k views

Is ReCaptcha a poor anti-spam mechanism?

As everyone knows, any website that allows users to submit content to be posted without moderation are subject to all kinds of spam. One of the most popular methods of combatting this is using ...
11
votes
5answers
1k views

Default filtering behavior: Everything displayed or everything hidden?

We have a selection field on our website. And today we had a discussion at the office about our filter options when the user is facing the filter options for the first time. Option A No filters are ...
11
votes
1answer
1k views

What are the “Big Three” Gestures in Mobile Development?

last week, our project manager mentioned that we needed to incorporate more of the "big 3" gestures in our mobile software. unfortunately, she's off on vacation now and none of us know what exactly ...
11
votes
2answers
393 views

Why would one limit username format?

Many websites when ask you to create a new "username", will limit you in some way, most often like "username should only contain letters and underscores" or something alike. This results in inability ...
11
votes
6answers
3k views

Selecting many elements from a long list

I have a scenario where my 'create user' dialog has a very long list of options, of which the user needs to select many. The project manager has suggested a 'dual list' approach: a long (scrolled) ...
11
votes
4answers
1k views

Allowing every password of 6+ characters. Good practice?

I am developing a file sharing and hosting service, and right now I don't have any requirements set other then that a password has to be at least 6 characters long. I also accept all characters. I'm ...
11
votes
4answers
1k views

Form Design: Mutually Exclusive Tabs vs. One Form

I am working on a form design that currently has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team noticed that users missed the tabs and only noticed them ...
11
votes
3answers
581 views

Why are coiled cables rarely used?

Yesterday I saw an interesting idea: What are some potential reasons why so few cables have a coil in their middle - like old telephone cables? I know that we don't want all cables to be like that, ...
11
votes
3answers
6k views

Press-and-hold or Long-Press Gestures: Unintuitive?

Often, I find people struggle with the usage of press-and-hold gestures on mobile/web platforms. The mere thought of having a user press on a defined object and hold for an arbitrary amount of time ...
11
votes
4answers
2k views

Amount of Time To Determine a User Has Stopped Typing

I have a filter form for a list. One of the fields is a text search field. When a user types in the field, I wait until the user has stopped typing for a half second (500 milliseconds), and then ...
11
votes
4answers
597 views

Should you optimize mobile experiences based on individual handedness?

In abbood's question "How to implement a stack exchange style voting for mobile?" he answers his own question with the following mock-up: My immediate thought was that the up-vote control was on ...
11
votes
3answers
1k views

What is better than top-posting and bottom-posting?

Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...
11
votes
3answers
285 views

Is a Q&A site a reasonable replacement for a forum for a software product?

I'm building a website for an open source piece of software that revolves around backups and cloning. I was originally going to use phpBB for the forums, but then thought about the possibility of ...
11
votes
3answers
2k views

How to handle conflicting updates of a customer record

We are developing a simple web based single-page CRM-like app. I was thinking about what happens when two operators are both editing the details of a customer "John Doe". On the server side we use a ...
11
votes
2answers
397 views

How do you decide when a website or application is “usable enough”?

I did see the related question How do you know when an interface is complete - Though the answers in this question are very interesting,they are more from a product management perspective of what to ...
11
votes
5answers
665 views

How to cluster map markers with different statuses

We're designing an application that displays a large number of markers on a map. We need to do some clustering on these markers, but the problem is that each marker has four possible options for ...
11
votes
2answers
2k views

Scrollbars in right-to-left layout

I'm currently developing the Arabic version of an existing iOS app. iOS always displays scroll bars on the right. Should they be displayed on the left in RTL mode? With right-aligned content (images ...
11
votes
3answers
538 views

Should a date field be pre-filled or left blank for hotel and flight booking forms?

Should a date field be pre-filled or left blank for hotel and flight booking forms? For example should i keep date field un-selected by default like this or with dates of next 3-4 days. and user ...
11
votes
3answers
1k views

Usability testing and responsive web design

What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
11
votes
5answers
6k views

What are some examples of well-designed website tutorial/help systems? [closed]

Background My company is starting to do some long overdue work on our online help/tutorial system, and the goal is to make it more lively, integrated, and interactive. We have a large database of ...
11
votes
2answers
439 views

How can I make the purpose of a complex user interface element more obvious?

I am the author of SQL Fiddle, an online environment for testing and sharing database problems. The target audience for my site is for pretty technically-sophisticated users (database programmers, ...
10
votes
6answers
2k views

How do I show that a wide dropdown is clickable?

I have a select tag that looks like this: It spans along the top of the page contents, which is roughly 90% the screen width. So, while it's not obvious in this question, the caret is roughly 400px ...
10
votes
7answers
2k views

Visually show “File cannot be dropped here”

I am trying to show to user if "File cannot be dropped to the desired location" on my UI. Refer to the image attached above, user can drag and drop a file to the rectangular areas defined but not ...
10
votes
5answers
655 views

Zebra striping for body text?

The general consensus is that zebra striping a table makes it a little easier for people to keep track of which row they're on...but is this reduction of cognitive taxes only for table rows? I at ...
10
votes
3answers
862 views

Why do Video Players Use the Space Bar to Pause?

Is there any good reason when creating an online video player to use the space bar as a pause control only when the user is fullscreen? I notice quite a few big video sites follow the space used as ...
10
votes
3answers
847 views

How to represent repeats?

I'm trying to write a budgeting web-app and wants the user to choose how many times a budget should repeat itself. I have the following options: I want One-time to mean that the budget only happens ...
10
votes
5answers
9k views

What is a Modal Dialog Window?

What exactly is a modal dialog window and when should you use it? Are there certain cases where you should refrain from using one?