The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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13
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7answers
1k views

How to incorporate a “never” value on a slider?

I have a slider in a web page (similar to this one) to control the the duration of how long to keep an item before it is removed: The range of values goes from 0 to 90, with the value 0 being used ...
13
votes
12answers
508 views

When is automated remote usability testing useful?

There seem to be a fair few services these days offering automated remote usability testing, so I'm assuming there are a fair few people using those services, which implies that they ARE useful - ...
13
votes
4answers
2k views

Where should we redirect users to after sign up?

I'm working on a service project like Invision, Trello or UX Pin. The home page is just for showing what our service is about and we have a Profile page which is like Dashboard. I just wonder what's ...
13
votes
4answers
1k views

Text Field Validation vs Prevention

I've been having a debate (mostly with myself) over the best approach to deal with invalid input in text fields -- validation versus prevention. Taking a numeric text field as an example, is it ...
13
votes
8answers
1k views

How to mark an input field with text longer than its width?

Given a form with many input fields, some have long text which exceeds the input field width. I wish to mark those input fields in some way which indicates they have more text than is visible. I have ...
13
votes
8answers
903 views

How many UX designers does it take to NOT spoil a design?

Is there a rule of thumb for how many UX designers should be working together on a project? Factoring in things like the size of the project (e.g. number of functions/screens), timeline of the project,...
13
votes
6answers
12k views

Is taking the CUA (certified Usability analyst) certification worth it? [closed]

I see a lot of people taking this certification nowadays and I wonder if its actually worth it and how is it received by the industry and does it really help in bringing you up to speed with UX and ...
13
votes
4answers
360 views

Can user experience be mutually exclusive for two groups of users?

Is it possible for an item to have good usability and a positive user experience for one core group of users and, by virtue of that design, make the experience worse for another core group of users? ...
13
votes
5answers
582 views

How can we communicate that UX work can't be done by just anyone?

About 2 years ago, I asked about a good usability/UX elevator pitch, so I can quickly explain what UX is whenever I need. But, to this date, I still can't get over one little issue: lots of people I'...
13
votes
3answers
573 views

Do people find someone in a list faster by name or a profile picture of the person?

I am looking for research to find out if when looking through a list such as a team list in a project management app people find it easier to find someone by their profile picture or their name? I am ...
13
votes
6answers
1k views

How to convey a true/false value to a user?

I'm developing an application where users will be allowed to create custom fields that are part of a record, in addition to the fields that are provided by default. Users will be able to choose names ...
13
votes
6answers
817 views

How easy should I make it to delete content?

We want to make it easy for people to perform task in an application, but we also want to prevent them from accidentally deleting something. Where is the middle ground between these two opposing ...
13
votes
4answers
3k views

Amount of Time To Determine a User Has Stopped Typing

I have a filter form for a list. One of the fields is a text search field. When a user types in the field, I wait until the user has stopped typing for a half second (500 milliseconds), and then ...
13
votes
4answers
567 views

Arrowless tooltip: Usability?

I'm working on a project using Angular Material, a framework based on Google's Material Design Specifications. As such, it uses arrowless tooltips like this: According to the guideline: ...
12
votes
7answers
9k views

Why do some cars have the fuel door on the passenger's side?

Many cars, such as the BMW M3 pictured below, have their fuel door on the passenger's side of the car. I do not understand the reasoning behind placing the fuel door opposite the driver; placing it ...
12
votes
6answers
1k views

Dropdown vs map

Is it a good idea to use map for selecting travel destination? At the moment we are using dropdown menu to select the country the user would like to visit. We are also using dropdown for duration and ...
12
votes
3answers
4k views

Is it acceptable practice to use checkboxes as radio buttons?

Can someone point me in the direction to articles regarding checkboxes and radio buttons? I'm in a discussion with an Art Director and he is convinced it makes more sense to use checkboxes because ...
12
votes
5answers
1k views

Emphasize Label or Value?

I've often wondered what is the recommended item to emphasize -- the item label or the item value -- when you want to draw a user's attention to a specific piece of information. For example, our ...
12
votes
2answers
602 views

Should images be given alt text if they contain no information?

Example: a biography page with a picture of the person. The image contains no useful information, yet it adds enough emotional value to the page that simply removing it is not the solution. If you ...
12
votes
5answers
773 views

Is it okay to use breadcrumb navigation on some pages and not on others?

Breadcrumbs would be redundant for some of my pages and quite pointless, but effective on others which are a bit deeper. Is it bad practice to only implement breadcrumbs on some of the pages?
12
votes
7answers
335 views

Looking for arguments and studies to rebut “No one complains, so it ain't broke.”

I'm of the opinion that the absence of complaints is not a strong indicator of good usability. I'd like to learn more about this idea, whether it's true or not, and how to argue the point if true. My ...
12
votes
7answers
2k views

List vs tiles for links

I am designing a drop down panel which houses a collection of quick links / bookmarks to other areas of an intranet. Users access the intranet through a laptop or desktop pc running windows or mac osx,...
12
votes
7answers
523 views

List of non-confusable characters

We're about to create a number of physical objects with codes imprinted on them. We have decided to only use uppercase letters (no numbers). This is supposed to be read by humans in a hurry, and we ...
12
votes
4answers
629 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log in,...
12
votes
4answers
414 views

What is the best way to ask for a specific amount?

Consider the following simple scenario: User has 2,352 cookies in his account. Now, he is prompted with a message, "How many cookies would you like to eat?" Given he can enter any number from 1 to ...
12
votes
2answers
1k views

Whats the best way to present a time duration to user?

We're trying to implement the most effective method of displaying duration it takes for user to complete a puzzle. Looking for simplicity and accuracy. I've added two examples that we've been working ...
12
votes
3answers
2k views

Is it good to leave Select dropdown with default style for better UX and Accessibility?

When I design websites. many time I try make the select drop-down more attractive. example By default select drop-down looks slightly different in almost each Desktop and Mobile browser but ...
12
votes
3answers
2k views

How to handle conflicting updates of a customer record

We are developing a simple web based single-page CRM-like app. I was thinking about what happens when two operators are both editing the details of a customer "John Doe". On the server side we use a ...
12
votes
2answers
2k views

Modals on top of modals

Using bootstrap modals, I keep running into the issue of having an info modal with content inside of it, but there's a need to have a "confirm your decision" modal/popup on top of the initial modal. ...
12
votes
5answers
1k views

How to cluster map markers with different statuses

We're designing an application that displays a large number of markers on a map. We need to do some clustering on these markers, but the problem is that each marker has four possible options for ...
12
votes
3answers
3k views

How can we visually improve the nested rule/predicate builder?

This has been discussed a bit here: Building logical criteria (with AND , OR, etc) - but we felt the examples left a lot to be desired. Apple (with their hidden nested rules/predicate builder) in ...
11
votes
5answers
11k views

What is a Modal Dialog Window?

What exactly is a modal dialog window and when should you use it? Are there certain cases where you should refrain from using one?
11
votes
4answers
649 views

which is more intuitive time picker?

I need to know which is more user-freindly. Option 1 Option 2 One gif shows changes in minutes affecting hour and in another gif, that does not happen. Please help me to figure out this.
11
votes
10answers
2k views

My boss has a different idea of a website's UX

Let me explain the situation. I started transforming an "old (.Net 2.0)" Application into a webapplication. Problem here is, that no-one here is really acquainted with the UX of a website (simple, ...
11
votes
5answers
2k views

Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?

If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName? Telephone books list by last name first: Outlook lists by first name first: Is one way "...
11
votes
6answers
1k views

Is ReCaptcha a poor anti-spam mechanism?

As everyone knows, any website that allows users to submit content to be posted without moderation are subject to all kinds of spam. One of the most popular methods of combatting this is using ...
11
votes
5answers
2k views

Accessibility and CAPTCHAs

I want to include a CAPTCHA in my web application, but I also want to make sure that my web application is accessible to individuals with impairments or disabilities. How should I go about doing that?...
11
votes
5answers
1k views

Default filtering behavior: Everything displayed or everything hidden?

We have a selection field on our website. And today we had a discussion at the office about our filter options when the user is facing the filter options for the first time. Option A No filters are ...
11
votes
1answer
1k views

What are the “Big Three” Gestures in Mobile Development?

last week, our project manager mentioned that we needed to incorporate more of the "big 3" gestures in our mobile software. unfortunately, she's off on vacation now and none of us know what exactly ...
11
votes
2answers
430 views

Why would one limit username format?

Many websites when ask you to create a new "username", will limit you in some way, most often like "username should only contain letters and underscores" or something alike. This results in inability ...
11
votes
4answers
1k views

Allowing every password of 6+ characters. Good practice?

I am developing a file sharing and hosting service, and right now I don't have any requirements set other then that a password has to be at least 6 characters long. I also accept all characters. I'm ...
11
votes
6answers
3k views

Selecting many elements from a long list

I have a scenario where my 'create user' dialog has a very long list of options, of which the user needs to select many. The project manager has suggested a 'dual list' approach: a long (scrolled) ...
11
votes
3answers
669 views

Why are coiled cables rarely used?

Yesterday I saw an interesting idea: What are some potential reasons why so few cables have a coil in their middle - like old telephone cables? I know that we don't want all cables to be like that, ...
11
votes
4answers
1k views

Form Design: Mutually Exclusive Tabs vs. One Form

I am working on a form design that currently has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team noticed that users missed the tabs and only noticed them ...
11
votes
3answers
7k views

Press-and-hold or Long-Press Gestures: Unintuitive?

Often, I find people struggle with the usage of press-and-hold gestures on mobile/web platforms. The mere thought of having a user press on a defined object and hold for an arbitrary amount of time ...
11
votes
3answers
1k views

Is a middle dot (·) the best way to signify a space?

In our web application we try to give explicit instructions of what to do or to type if the user desires so. One of our tips looks like Click or type /r to respond. If /r followed by a space is typed ...
11
votes
5answers
835 views

Is it absolutely necessary to show the currently selected language in a language selector?

There are three choices of language. At least on mobile it would be nice if I could save a little space in the footer by omitting the currently active language. This seems risky though as it means the ...
11
votes
4answers
656 views

Should you optimize mobile experiences based on individual handedness?

In abbood's question "How to implement a stack exchange style voting for mobile?" he answers his own question with the following mock-up: My immediate thought was that the up-vote control was on ...
11
votes
3answers
3k views

How to design usable web site terms & conditions?

What are some guidelines and examples for designing usable legal terms for web sites? I know that most users don't read it, but are there innovative ways to improve readability and presentation of ...
11
votes
3answers
1k views

What is better than top-posting and bottom-posting?

Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...