The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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12
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7answers
328 views

Looking for arguments and studies to rebut “No one complains, so it ain't broke.”

I'm of the opinion that the absence of complaints is not a strong indicator of good usability. I'd like to learn more about this idea, whether it's true or not, and how to argue the point if true. My ...
12
votes
5answers
672 views

Is it okay to use breadcrumb navigation on some pages and not on others?

Breadcrumbs would be redundant for some of my pages and quite pointless, but effective on others which are a bit deeper. Is it bad practice to only implement breadcrumbs on some of the pages?
12
votes
7answers
467 views

List of non-confusable characters

We're about to create a number of physical objects with codes imprinted on them. We have decided to only use uppercase letters (no numbers). This is supposed to be read by humans in a hurry, and we ...
12
votes
6answers
2k views

List vs tiles for links

I am designing a drop down panel which houses a collection of quick links / bookmarks to other areas of an intranet. Users access the intranet through a laptop or desktop pc running windows or mac ...
12
votes
4answers
583 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
12
votes
4answers
402 views

What is the best way to ask for a specific amount?

Consider the following simple scenario: User has 2,352 cookies in his account. Now, he is prompted with a message, "How many cookies would you like to eat?" Given he can enter any number from 1 to ...
12
votes
4answers
4k views

Optimum number of choices for menus/navigation

Anyone know any usability or cognitive psychology research done on the optimum number of choices for menus/navigation? I need some evidence to argue a case against a top level category menu of ...
12
votes
4answers
2k views

Building logical criteria (with AND , OR, etc)

I am looking for inspiration on this. We have a Dot.Net web application, where we are building pretty complicated criteria. It works, but I would like to change this, re-shape this, possibly from the ...
12
votes
3answers
2k views

Is it good to leave Select dropdown with default style for better UX and Accessibility?

When I design websites. many time I try make the select drop-down more attractive. example By default select drop-down looks slightly different in almost each Desktop and Mobile browser but ...
11
votes
3answers
2k views

Is it acceptable practice to use checkboxes as radio buttons?

Can someone point me in the direction to articles regarding checkboxes and radio buttons? I'm in a discussion with an Art Director and he is convinced it makes more sense to use checkboxes because ...
11
votes
10answers
2k views

My boss has a different idea of a website's UX

Let me explain the situation. I started transforming an "old (.Net 2.0)" Application into a webapplication. Problem here is, that no-one here is really acquainted with the UX of a website (simple, ...
11
votes
5answers
1k views

Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?

If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName? Telephone books list by last name first: Outlook lists by first name first: Is one way ...
11
votes
6answers
984 views

Is ReCaptcha a poor anti-spam mechanism?

As everyone knows, any website that allows users to submit content to be posted without moderation are subject to all kinds of spam. One of the most popular methods of combatting this is using ...
11
votes
1answer
1k views

What are the “Big Three” Gestures in Mobile Development?

last week, our project manager mentioned that we needed to incorporate more of the "big 3" gestures in our mobile software. unfortunately, she's off on vacation now and none of us know what exactly ...
11
votes
2answers
317 views

Why would one limit username format?

Many websites when ask you to create a new "username", will limit you in some way, most often like "username should only contain letters and underscores" or something alike. This results in inability ...
11
votes
5answers
918 views

Would it be bad design (and unsafe) to put password guidelines next to a login box?

Different websites have different password requirements Some are content with a combination of just lower case words Some require a combination of lower case and upper case words Some require ...
11
votes
4answers
1k views

Allowing every password of 6+ characters. Good practice?

I am developing a file sharing and hosting service, and right now I don't have any requirements set other then that a password has to be at least 6 characters long. I also accept all characters. I'm ...
11
votes
3answers
4k views

Press-and-hold or Long-Press Gestures: Unintuitive?

Often, I find people struggle with the usage of press-and-hold gestures on mobile/web platforms. The mere thought of having a user press on a defined object and hold for an arbitrary amount of time ...
11
votes
4answers
492 views

Should you optimize mobile experiences based on individual handedness?

In abbood's question "How to implement a stack exchange style voting for mobile?" he answers his own question with the following mock-up: My immediate thought was that the up-vote control was on ...
11
votes
3answers
270 views

Is a Q&A site a reasonable replacement for a forum for a software product?

I'm building a website for an open source piece of software that revolves around backups and cloning. I was originally going to use phpBB for the forums, but then thought about the possibility of ...
11
votes
2answers
382 views

How do you decide when a website or application is “usable enough”?

I did see the related question How do you know when an interface is complete - Though the answers in this question are very interesting,they are more from a product management perspective of what to ...
11
votes
3answers
485 views

Should a date field be pre-filled or left blank for hotel and flight booking forms?

Should a date field be pre-filled or left blank for hotel and flight booking forms? For example should i keep date field un-selected by default like this or with dates of next 3-4 days. and user ...
11
votes
3answers
716 views

What is better than top-posting and bottom-posting?

Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...
11
votes
5answers
5k views

What are some examples of well-designed website tutorial/help systems? [closed]

Background My company is starting to do some long overdue work on our online help/tutorial system, and the goal is to make it more lively, integrated, and interactive. We have a large database of ...
11
votes
2answers
417 views

How can I make the purpose of a complex user interface element more obvious?

I am the author of SQL Fiddle, an online environment for testing and sharing database problems. The target audience for my site is for pretty technically-sophisticated users (database programmers, ...
10
votes
6answers
2k views

How do I show that a wide dropdown is clickable?

I have a select tag that looks like this: It spans along the top of the page contents, which is roughly 90% the screen width. So, while it's not obvious in this question, the caret is roughly 400px ...
10
votes
7answers
2k views

Visually show “File cannot be dropped here”

I am trying to show to user if "File cannot be dropped to the desired location" on my UI. Refer to the image attached above, user can drag and drop a file to the rectangular areas defined but not ...
10
votes
3answers
717 views

Why do Video Players Use the Space Bar to Pause?

Is there any good reason when creating an online video player to use the space bar as a pause control only when the user is fullscreen? I notice quite a few big video sites follow the space used as ...
10
votes
5answers
2k views

Accessibility and CAPTCHAs

I want to include a CAPTCHA in my web application, but I also want to make sure that my web application is accessible to individuals with impairments or disabilities. How should I go about doing ...
10
votes
3answers
586 views

Using Dropdowns AND Radio Buttons to avoid confusion

For you reference I wanted to point out that this is a Video project. I am designing a menu in which the user can choose 1 of 4 formats for SD (standard definition) and two options for HD (high ...
10
votes
5answers
306 views

What do you wish you had known before your first ever user evaluation workshop?

What have you learned from the process of testing prototypes / products with users that you wish you had known before you went into your first workshop? Pitfalls, freak-out moments etc?
10
votes
1answer
2k views

Dice and Domino Dot Convention

I noticed dice and dominos both use the same convention for dot placement. Is there a reason for this? Is there any research on how to layout dots so that they are most readable?
10
votes
3answers
294 views

Should general 404 page be shown to the user if he clicks one-time link second time?

There is a Sign up function in a web application. After user signs up, an email message with confirmation link is sent to his email address. This confirmation link is obviously valid only one time. ...
10
votes
8answers
3k views

How is mobile information architecture different from desktop?

I have been trying to find examples on web for information architecture techniques specifically for mobile devices. I realize the steps in getting a IA for any tool mobile/desktop are card sorting, ...
10
votes
4answers
2k views

Social Login adoption vs Traditional Login

I have implemented janrain's social login on my website. I am wondering how important it is to include a traditional login (email/password) system. I believe there may be a significant percentage of ...
10
votes
5answers
1k views

Replace radio-input with “buttons”? (web forms)

Is it good (or okay) UX to replace radio input fields with something that looks kinda different (please look at the image to see what I mean). I think most people will understand that they have to ...
10
votes
4answers
425 views

de-emphasizing cancel

Is it a good idea to de-emphasize the cancel button? download bmml source – Wireframes created with Balsamiq Mockups vs. download bmml source
10
votes
5answers
232 views

Using a back panel image as navigation

I wanted to get some opinions and feedback on using an image of a back panel for navigation. In our current UI we have a setup of a appliance. The appliance has a number of ports and some need to be ...
10
votes
6answers
2k views

Selecting many elements from a long list

I have a scenario where my 'create user' dialog has a very long list of options, of which the user needs to select many. The project manager has suggested a 'dual list' approach: a long (scrolled) ...
10
votes
6answers
799 views

How to test usability on competing mock ups cost-effectively?

I have a client that is very opinionated about what she likes and dislikes about my design and moves things around to where they "look right" for her. I want to test my original mock-ups vs her ...
10
votes
2answers
1k views

Sliders and Accessibility: Usability of sliders for users with disabilities

I was wondering if the use of sliders would make it harder for people with disabilities to select values. How hard is it to drag and drop for them? How easy is it for them to see values changing while ...
10
votes
4answers
1k views

Form Design: Mutually Exclusive Tabs vs. One Form

I am working on a form design that currently has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team noticed that users missed the tabs and only noticed them ...
10
votes
2answers
819 views

Whats the best way to present a time duration to user?

We're trying to implement the most effective method of displaying duration it takes for user to complete a puzzle. Looking for simplicity and accuracy. I've added two examples that we've been working ...
10
votes
5answers
731 views

Is it absolutely necessary to show the currently selected language in a language selector?

There are three choices of language. At least on mobile it would be nice if I could save a little space in the footer by omitting the currently active language. This seems risky though as it means the ...
10
votes
4answers
235 views

Involve the user from the beginning if we want to emphasize usability?

I have questions about usability. Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability? Also, I read this previous question ...
10
votes
6answers
5k views

best image to indicate swipe left right

What is the most appropriate image to indicate to users to swipe left or right? i am using http://cubiq.org/swipeview but i feel like it needs a swipe indicator in the background somewhere. Edit: for ...
10
votes
3answers
959 views

How to handle conflicting updates of a customer record

We are developing a simple web based single-page CRM-like app. I was thinking about what happens when two operators are both editing the details of a customer "John Doe". On the server side we use a ...
10
votes
2answers
2k views

How to design usable web site terms & conditions?

What are some guidelines and examples for designing usable legal terms for web sites? I know that most users don't read it, but are there innovative ways to improve readability and presentation of ...
10
votes
3answers
1k views

Usability testing and responsive web design

What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
10
votes
1answer
2k views

Are the Metro UI icons poor for usability?

While looking at Metro UI styles I thought about one of the unique aspects of the icons. Their placement inside circles. E.g. I can imagine that this provides a target like effect, emphasising the ...