The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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2
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4answers
386 views

Differentiating quick-contact and full-contact in a website design

I am designing a commercial website which is very elegant, thinking about adding a quick "sliding" contact form with the essential fields, to be available in all pages of the site, in addition to my ...
2
votes
3answers
806 views

Web-Based SQL Query Builder

I've built a simple web-based query builder using a series of dropdown lists such that the only typed input is the final value field. In the example above simply adding the filters consecutively ...
2
votes
2answers
595 views

Fixed/floating button on mobile app

We're developing a new mobile app for premium users. It is basically a content reading app. The content will be updated periodically; we have 3 fixed "topics". These topics are going to be updated ...
2
votes
6answers
827 views

Best practice for a desktop version dropdown hover menu to work on mobile?

I'll give my example as it explains exactly what I mean. We have a store that on the main menu has a "Shop" link that when hovered over, will display a dropdown menu of categories and subcategories. ...
2
votes
1answer
165 views

Is reliability as an important component of a user experience?

I'm asking that because, in my own experience, I sometimes have to use less usable or less featured competitors just because of a poor reliability of the tool of my choice. It makes me think that ...
2
votes
4answers
527 views

How to resolve a multilevel sidebar menu where parent sections must show children AND link somewhere

Note: When reading this keep in mind we may have more of an information architecture problem than a menu usability one. Suppose we have this menu: Item 1 ............ Should link to ...
1
vote
2answers
64 views

Redundant : enter user id again for forgot password

Many a times, I use forgot password link after trying a password that I think is correct but doesn't work. In other words I have already provided my userid/email address. Since the password is ...
1
vote
3answers
333 views

What is a good format/syntax for a coupon code?

For our online shop, we are giving out coupon codes (also called "promo code" or "voucher code"). Currently, these codes look like an insane developer has designed the format: ...
1
vote
2answers
133 views

Which part(s) of the overall user experience is best represented by the NPS?

I have seen some companies define KPIs for their UX efforts based on metrics like the Net Promoter Score (NPS). However, having worked with many qualitative and quantitative metrics to try and model ...
1
vote
1answer
506 views

UX navigation best practices for older adults

Please suggest current resources for designing UX for senior adults. W3C standards documents are about 6 years out of date. With respect to navigation on tablet devices: are menu bars preferred or ...
1
vote
2answers
130 views

Best way to call out important content to screen readers?

We're adding new content to our page that describes the accessibility options available at a destination. The user may make accessibility requests via checkbox inputs (bathroom, hearing-impaired ...
1
vote
3answers
498 views

Research on the Usability of Grid Views

I have been trying to persuade my colleagues that viewing, sorting, and searching large lists of data in a grid are less usable than performing those actions on that data in the context where it is ...
1
vote
1answer
210 views

New window icon opens link in new window but regular link opens link in same window

An application development team has recently requested to overload the standard open in new window link with a dual purpose set. I.E the regular text link as mocked up below would open the link page ...
1
vote
2answers
86 views

Bug tracking add new bug screen correct positioning of fields

Below is my add new bug screen, I have the following fields, with the below layout. I want to add an another field called "project:" which will be a a drop down filled with all project name assigned ...
1
vote
4answers
1k views

Examples of hierarchy in data tables and their usability

Has anyone come across data table UI design/patterns that also show some form of hierarchy? I am trying to think of examples similar to Excel, but used in web applications or mobile apps because it ...
1
vote
4answers
101 views

Is the term second degree customer/user/client acceptable or easy to understand? What is a better alternative?

I am trying to describe a situation in which you design a product for a company, and they use it to engage with their customers. So from my own perspective, the company would be the primary (or first ...
1
vote
2answers
577 views

The best practices for a rating bar/slider/buttons

I need to make a rating scale input device that satisfies the following requirements: 1) Each value must be associated with a number to the user. 2) It must be immediately clear that this thing ...
1
vote
1answer
328 views

Heuristic approaches for users' evaluation of UX

A heuristic evaluation typically employs three main approaches; Provide evaluators with a set of tasks to be carried out Provide system goal’s and let evaluators develop their own tasks Let ...
0
votes
5answers
98 views

What is this type of interaction/component called?

When a user fills out some input fields and adds it as an entry to an existing list. Usually there's a way to edit/delete these entries as well.
0
votes
0answers
128 views

Horizontal scrolling widget for mobile webpage?

I'm looking for a widget that is similar to what the iphone uses as a datepicker (found here), only horizontal. Does anyone know what this would formally be called? I've been looking all over and ...