The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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12
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5answers
809 views

Show/Hide Password Icon - Eye/ Closed Eye? Is the “Eye” icon offensive to any cultures?

I am on a project where we are implementing show/hide password functionality, and after significant research I discovered the 'Open Eye'/ 'Closed Eye' to be fairly standard. Once this was implemented ...
12
votes
6answers
5k views

Why doesn't the Mac OSX finder have a Cut option? [closed]

I observed that MacOSX finder does not have a Cut option (or shortcut Command+X) to move the contents. Is there a reason for removing this option? Does it improve usability in any way?
12
votes
4answers
370 views

What is the best way to ask for a specific amount?

Consider the following simple scenario: User has 2,352 cookies in his account. Now, he is prompted with a message, "How many cookies would you like to eat?" Given he can enter any number from 1 to ...
12
votes
6answers
1k views

List vs tiles for links

I am designing a drop down panel which houses a collection of quick links / bookmarks to other areas of an intranet. Users access the intranet through a laptop or desktop pc running windows or mac ...
12
votes
4answers
551 views

email field or username for logging in an application?

What is the best solution for an app : Email or username field? I like email because: it's unique user will easily remember it's personal (which can be a disadvantage sometimes; Multiple users on ...
12
votes
4answers
770 views

Building logical criteria (with AND , OR, etc)

I am looking for inspiration on this. We have a Dot.Net web application, where we are building pretty complicated criteria. It works, but I would like to change this, re-shape this, possibly from the ...
11
votes
2answers
900 views

Good UX for a page

I am working on a UI design. I have good CSS/HTML knowledge. But not good in UX. Attached image is the UI I created for one page. I tried alter it nearly 10 ways, still my customer says it looks ...
11
votes
3answers
969 views

Is it acceptable practice to use checkboxes as radio buttons?

Can someone point me in the direction to articles regarding checkboxes and radio buttons? I'm in a discussion with an Art Director and he is convinced it makes more sense to use checkboxes because ...
11
votes
10answers
2k views

My boss has a different idea of a website's UX

Let me explain the situation. I started transforming an "old (.Net 2.0)" Application into a webapplication. Problem here is, that no-one here is really acquainted with the UX of a website (simple, ...
11
votes
6answers
842 views

Is ReCaptcha a poor anti-spam mechanism?

As everyone knows, any website that allows users to submit content to be posted without moderation are subject to all kinds of spam. One of the most popular methods of combatting this is using ...
11
votes
2answers
495 views

Should images be given alt text if they contain no information?

Example: a biography page with a picture of the person. The image contains no useful information, yet it adds enough emotional value to the page that simply removing it is not the solution. If you ...
11
votes
2answers
511 views

Text vs Icon (Opens in a New Window)

Over the past months I have been turning small websites responsive and encountered PDF links that spell out Opens in a New Window instead of using an icon. I spoke to the client about using an icon ...
11
votes
5answers
519 views

Is it okay to use breadcrumb navigation on some pages and not on others?

Breadcrumbs would be redundant for some of my pages and quite pointless, but effective on others which are a bit deeper. Is it bad practice to only implement breadcrumbs on some of the pages?
11
votes
4answers
411 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
11
votes
4answers
251 views

Should you optimize mobile experiences based on individual handedness?

In abbood's question "How to implement a stack exchange style voting for mobile?" he answers his own question with the following mock-up: My immediate thought was that the up-vote control was on ...
11
votes
3answers
211 views

Is a Q&A site a reasonable replacement for a forum for a software product?

I'm building a website for an open source piece of software that revolves around backups and cloning. I was originally going to use phpBB for the forums, but then thought about the possibility of ...
11
votes
2answers
333 views

How do you decide when a website or application is “usable enough”?

I did see the related question How do you know when an interface is complete - Though the answers in this question are very interesting,they are more from a product management perspective of what to ...
11
votes
3answers
341 views

Should a date field be pre-filled or left blank for hotel and flight booking forms?

Should a date field be pre-filled or left blank for hotel and flight booking forms? For example should i keep date field un-selected by default like this or with dates of next 3-4 days. and user ...
11
votes
5answers
3k views

What are some examples of well-designed website tutorial/help systems? [closed]

Background My company is starting to do some long overdue work on our online help/tutorial system, and the goal is to make it more lively, integrated, and interactive. We have a large database of ...
11
votes
2answers
292 views

How can I make the purpose of a complex user interface element more obvious?

I am the author of SQL Fiddle, an online environment for testing and sharing database problems. The target audience for my site is for pretty technically-sophisticated users (database programmers, ...
11
votes
1answer
1k views

Usability Concerns with Parallax Scrolling

I work for an agency that is very parallax happy. Clients seem to love it, so we keep pushing it. My goal is to build solutions that end-users love, so I've been trying to push more user-centered ...
10
votes
3answers
544 views

Why do Video Players Use the Space Bar to Pause?

Is there any good reason when creating an online video player to use the space bar as a pause control only when the user is fullscreen? I notice quite a few big video sites follow the space used as ...
10
votes
5answers
517 views

Emphasize Label or Value?

I've often wondered what is the recommended item to emphasize -- the item label or the item value -- when you want to draw a user's attention to a specific piece of information. For example, our ...
10
votes
5answers
1k views

Accessibility and CAPTCHAs

I want to include a CAPTCHA in my web application, but I also want to make sure that my web application is accessible to individuals with impairments or disabilities. How should I go about doing ...
10
votes
3answers
449 views

Using Dropdowns AND Radio Buttons to avoid confusion

For you reference I wanted to point out that this is a Video project. I am designing a menu in which the user can choose 1 of 4 formats for SD (standard definition) and two options for HD (high ...
10
votes
5answers
296 views

What do you wish you had known before your first ever user evaluation workshop?

What have you learned from the process of testing prototypes / products with users that you wish you had known before you went into your first workshop? Pitfalls, freak-out moments etc?
10
votes
1answer
829 views

What are the “Big Three” Gestures in Mobile Development?

last week, our project manager mentioned that we needed to incorporate more of the "big 3" gestures in our mobile software. unfortunately, she's off on vacation now and none of us know what exactly ...
10
votes
1answer
838 views

Dice and Domino Dot Convention

I noticed dice and dominos both use the same convention for dot placement. Is there a reason for this? Is there any research on how to layout dots so that they are most readable?
10
votes
3answers
220 views

Should general 404 page be shown to the user if he clicks one-time link second time?

There is a Sign up function in a web application. After user signs up, an email message with confirmation link is sent to his email address. This confirmation link is obviously valid only one time. ...
10
votes
5answers
221 views

Using a back panel image as navigation

I wanted to get some opinions and feedback on using an image of a back panel for navigation. In our current UI we have a setup of a appliance. The appliance has a number of ports and some need to be ...
10
votes
8answers
2k views

How is mobile information architecture different from desktop?

I have been trying to find examples on web for information architecture techniques specifically for mobile devices. I realize the steps in getting a IA for any tool mobile/desktop are card sorting, ...
10
votes
4answers
1k views

Social Login adoption vs Traditional Login

I have implemented janrain's social login on my website. I am wondering how important it is to include a traditional login (email/password) system. I believe there may be a significant percentage of ...
10
votes
4answers
607 views

Form Design: Mutually Exclusive Tabs vs. One Form

I am working on a form design that currently has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team noticed that users missed the tabs and only noticed them ...
10
votes
4answers
374 views

How can we communicate that UX work can't be done by just anyone?

About 2 years ago, I asked about a good usability/UX elevator pitch, so I can quickly explain what UX is whenever I need. But, to this date, I still can't get over one little issue: lots of people ...
10
votes
4answers
184 views

Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability?

I have questions about usability. Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability? Also, I read this previous question ...
10
votes
3answers
1k views

Is it good to leave Select dropdown with default style for better UX and Accessibility?

When I design websites. many time I try make the select drop-down more attractive. example By default select drop-down looks slightly different in almost each Desktop and Mobile browser but ...
10
votes
3answers
968 views

Usability testing and responsive web design

What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
10
votes
3answers
281 views

What is better than top-posting and bottom-posting?

Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...
10
votes
1answer
873 views

Guidelines on designing audio-only interfaces (eg for blind users)?

There are many resources out there that provide accessibility guidelines - hints on making content easy for a screen-reader to parse, or reminders about content that blind users cannot glean. That's ...
9
votes
3answers
815 views

How to represent repeats?

I'm trying to write a budgeting web-app and wants the user to choose how many times a budget should repeat itself. I have the following options: I want One-time to mean that the budget only happens ...
9
votes
3answers
567 views

What is the correct way to format cents and dollars in a grid column with a total?

I have a grid with columns that are formatted as cents and dollars. By default, the tender and amount columns are being formatted as integers, but for the total we are formatting it as 2 decimal ...
9
votes
5answers
437 views

Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?

If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName? Telephone books list by last name first: Outlook lists by first name first: Is one way ...
9
votes
2answers
370 views

Should I leave a delay to allow people to read my loading messages?

I've built a program to install an application. For people with slow PCs, it could take a couple of minutes to run fully. However for people with faster PCs, it whizzes through and runs the whole ...
9
votes
10answers
421 views

Is it better to represent simple labeled information as table or just text with subheadings?

I'm redesigning a website that has some simple information presented as a table like this: download bmml source – Wireframes created with Balsamiq Mockups I read yet the again the Label ...
9
votes
2answers
207 views

Why would one limit username format?

Many websites when ask you to create a new "username", will limit you in some way, most often like "username should only contain letters and underscores" or something alike. This results in inability ...
9
votes
5answers
633 views

How should I introduce participants to a usability test?

I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
9
votes
5answers
644 views

Replace radio-input with “buttons”? (web forms)

Is it good (or okay) UX to replace radio input fields with something that looks kinda different (please look at the image to see what I mean). I think most people will understand that they have to ...
9
votes
6answers
791 views

Colliding icon meanings

In the interests of fitting in with design guidelines and not wanting to endlessly push icon pixels, I try and use Android's1 built-in icons as much as possible. Occasionally, that means combining ...
9
votes
3answers
655 views

How to explain to a client that User Experience and web/graphic design is different?

My client is absolutely sure that there is no difference between these topics. How do you explain that making a UX adjustment plan is not the same as a web design task? You have to write a contract ...
9
votes
5answers
222 views

Should we prioritize use or linguistic?

I've been working on a project, and I found an interesting dilemma. The application I'm working on has this filter, let's say something like this: By default, none of the "options" are selected, ...