The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

learn more… | top users | synonyms

14
votes
2answers
985 views

Any data available on using Skeuomorphic Design in apps?

I've recently come across an article about Skeuomorphism that peaked my curiosity. Skeuomorphism: ..."an element of design or structure that serves little or no purpose in the artifact fashioned ...
14
votes
4answers
1k views

Making space for the “drop cue” in a drag-n-drop design

I'm developing a drag-and-drop reordering interface for books on shelves. (You can try it live if you're on the latest WebKit.) When you drag a book over a shelf, it accommodates space for it by ...
13
votes
7answers
897 views

How to incorporate a “never” value on a slider?

I have a slider in a web page (similar to this one) to control the the duration of how long to keep an item before it is removed: The range of values goes from 0 to 90, with the value 0 being used ...
13
votes
12answers
382 views

When is automated remote usability testing useful?

There seem to be a fair few services these days offering automated remote usability testing, so I'm assuming there are a fair few people using those services, which implies that they ARE useful - ...
13
votes
5answers
818 views

Encouraging the user to enter a value in an optional field?

This is a follow-up question from the previous question Case-study for hiding the optional fields? I have taken all the responses from my previous question and I have come up with this mockup, ...
13
votes
5answers
758 views

Why do Juice cartons fail on opening?

When I open a simple juice carton I fail on opening. I always seem to waste some of the concentrated juice on the kitchen sink and I wonder – do I do it wrong or is it the package that does not have a ...
13
votes
8answers
3k views

Responsive web design Vs Separate website for Mobile

Responsive Web design is buzzword these days. which means to create a same website and optimized for all devices. There are also some website which convert the desktop websites into Mobile website ...
13
votes
3answers
454 views

Do people find someone in a list faster by name or a profile picture of the person?

I am looking for research to find out if when looking through a list such as a team list in a project management app people find it easier to find someone by their profile picture or their name? I am ...
13
votes
4answers
277 views

Can user experience be mutually exclusive for two groups of users?

Is it possible for an item to have good usability and a positive user experience for one core group of users and, by virtue of that design, make the experience worse for another core group of users? ...
13
votes
6answers
667 views

How easy should I make it to delete content?

We want to make it easy for people to perform task in an application, but we also want to prevent them from accidentally deleting something. Where is the middle ground between these two opposing ...
13
votes
6answers
7k views

Why doesn't the Mac OSX finder have a Cut option? [closed]

I observed that MacOSX finder does not have a Cut option (or shortcut Command+X) to move the contents. Is there a reason for removing this option? Does it improve usability in any way?
13
votes
1answer
1k views

Guidelines on designing audio-only interfaces (eg for blind users)?

There are many resources out there that provide accessibility guidelines - hints on making content easy for a screen-reader to parse, or reminders about content that blind users cannot glean. That's ...
12
votes
10answers
883 views

Is UX the same as Usability?

The two terms have seemingly become synonymous, but is "user experience" really the same thing as "usability?" It would seem that some sites, apps or products provide the user with an experience ...
12
votes
6answers
736 views

Dropdown vs map

Is it a good idea to use map for selecting travel destination? At the moment we are using dropdown menu to select the country the user would like to visit. We are also using dropdown for duration and ...
12
votes
4answers
2k views

Where should we redirect users to after sign up?

I'm working on a service project like Invision, Trello or UX Pin. The home page is just for showing what our service is about and we have a Profile page which is like Dashboard. I just wonder what's ...
12
votes
4answers
847 views

Text Field Validation vs Prevention

I've been having a debate (mostly with myself) over the best approach to deal with invalid input in text fields -- validation versus prevention. Taking a numeric text field as an example, is it ...
12
votes
5answers
727 views

Emphasize Label or Value?

I've often wondered what is the recommended item to emphasize -- the item label or the item value -- when you want to draw a user's attention to a specific piece of information. For example, our ...
12
votes
7answers
876 views

How to mark an input field with text longer than its width?

Given a form with many input fields, some have long text which exceeds the input field width. I wish to mark those input fields in some way which indicates they have more text than is visible. I have ...
12
votes
4answers
581 views

Why are sinks always rounded?

I've noticed a trend recently that some sinks have a flat base, but they seem to be few and far between. Are there any reasons related to UX for why sinks have traditionally always been round?
12
votes
2answers
536 views

Should images be given alt text if they contain no information?

Example: a biography page with a picture of the person. The image contains no useful information, yet it adds enough emotional value to the page that simply removing it is not the solution. If you ...
12
votes
7answers
623 views

Does a large UX team tend to spoil a design?

Is there a rule of thumb for how many UX designers should be working together on a project? Factoring in things like the size of the project (e.g. number of functions/screens), timeline of the ...
12
votes
7answers
324 views

Looking for arguments and studies to rebut “No one complains, so it ain't broke.”

I'm of the opinion that the absence of complaints is not a strong indicator of good usability. I'd like to learn more about this idea, whether it's true or not, and how to argue the point if true. My ...
12
votes
5answers
625 views

Is it okay to use breadcrumb navigation on some pages and not on others?

Breadcrumbs would be redundant for some of my pages and quite pointless, but effective on others which are a bit deeper. Is it bad practice to only implement breadcrumbs on some of the pages?
12
votes
7answers
387 views

List of non-confusable characters

We're about to create a number of physical objects with codes imprinted on them. We have decided to only use uppercase letters (no numbers). This is supposed to be read by humans in a hurry, and we ...
12
votes
5answers
948 views

How should I introduce participants to a usability test?

I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
12
votes
6answers
2k views

List vs tiles for links

I am designing a drop down panel which houses a collection of quick links / bookmarks to other areas of an intranet. Users access the intranet through a laptop or desktop pc running windows or mac ...
12
votes
4answers
392 views

What is the best way to ask for a specific amount?

Consider the following simple scenario: User has 2,352 cookies in his account. Now, he is prompted with a message, "How many cookies would you like to eat?" Given he can enter any number from 1 to ...
12
votes
4answers
804 views

How to explain to a client that User Experience and web/graphic design is different?

My client is absolutely sure that there is no difference between these topics. How do you explain that making a UX adjustment plan is not the same as a web design task? You have to write a contract ...
12
votes
4answers
1k views

Building logical criteria (with AND , OR, etc)

I am looking for inspiration on this. We have a Dot.Net web application, where we are building pretty complicated criteria. It works, but I would like to change this, re-shape this, possibly from the ...
11
votes
3answers
2k views

Is it acceptable practice to use checkboxes as radio buttons?

Can someone point me in the direction to articles regarding checkboxes and radio buttons? I'm in a discussion with an Art Director and he is convinced it makes more sense to use checkboxes because ...
11
votes
10answers
2k views

My boss has a different idea of a website's UX

Let me explain the situation. I started transforming an "old (.Net 2.0)" Application into a webapplication. Problem here is, that no-one here is really acquainted with the UX of a website (simple, ...
11
votes
6answers
930 views

Is ReCaptcha a poor anti-spam mechanism?

As everyone knows, any website that allows users to submit content to be posted without moderation are subject to all kinds of spam. One of the most popular methods of combatting this is using ...
11
votes
5answers
795 views

Would it be bad design (and unsafe) to put password guidelines next to a login box?

Different websites have different password requirements Some are content with a combination of just lower case words Some require a combination of lower case and upper case words Some require ...
11
votes
6answers
8k views

Is taking the CUA (certified Usability analyst) certification worth it? [closed]

I see a lot of people taking this certification nowadays and I wonder if its actually worth it and how is it received by the industry and does it really help in bringing you up to speed with UX and ...
11
votes
4answers
533 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
11
votes
4answers
397 views

How can we communicate that UX work can't be done by just anyone?

About 2 years ago, I asked about a good usability/UX elevator pitch, so I can quickly explain what UX is whenever I need. But, to this date, I still can't get over one little issue: lots of people ...
11
votes
4answers
3k views

Optimum number of choices for menus/navigation

Anyone know any usability or cognitive psychology research done on the optimum number of choices for menus/navigation? I need some evidence to argue a case against a top level category menu of ...
11
votes
4answers
904 views

Are Visual Programming Interfaces effective for non-tech users?

I am currently designing a solution about IVR's (Interactive Voice Solution) system that should enable user design their own flows according to their needs. In this solution, user should need to ...
11
votes
4answers
375 views

Should you optimize mobile experiences based on individual handedness?

In abbood's question "How to implement a stack exchange style voting for mobile?" he answers his own question with the following mock-up: My immediate thought was that the up-vote control was on ...
11
votes
3answers
1k views

Is it good to leave Select dropdown with default style for better UX and Accessibility?

When I design websites. many time I try make the select drop-down more attractive. example By default select drop-down looks slightly different in almost each Desktop and Mobile browser but ...
11
votes
3answers
244 views

Is a Q&A site a reasonable replacement for a forum for a software product?

I'm building a website for an open source piece of software that revolves around backups and cloning. I was originally going to use phpBB for the forums, but then thought about the possibility of ...
11
votes
2answers
367 views

How do you decide when a website or application is “usable enough”?

I did see the related question How do you know when an interface is complete - Though the answers in this question are very interesting,they are more from a product management perspective of what to ...
11
votes
3answers
420 views

Should a date field be pre-filled or left blank for hotel and flight booking forms?

Should a date field be pre-filled or left blank for hotel and flight booking forms? For example should i keep date field un-selected by default like this or with dates of next 3-4 days. and user ...
11
votes
5answers
4k views

What are some examples of well-designed website tutorial/help systems? [closed]

Background My company is starting to do some long overdue work on our online help/tutorial system, and the goal is to make it more lively, integrated, and interactive. We have a large database of ...
11
votes
3answers
468 views

What is better than top-posting and bottom-posting?

Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...
11
votes
2answers
378 views

How can I make the purpose of a complex user interface element more obvious?

I am the author of SQL Fiddle, an online environment for testing and sharing database problems. The target audience for my site is for pretty technically-sophisticated users (database programmers, ...
11
votes
1answer
1k views

Usability Concerns with Parallax Scrolling

I work for an agency that is very parallax happy. Clients seem to love it, so we keep pushing it. My goal is to build solutions that end-users love, so I've been trying to push more user-centered ...
10
votes
3answers
626 views

Why do Video Players Use the Space Bar to Pause?

Is there any good reason when creating an online video player to use the space bar as a pause control only when the user is fullscreen? I notice quite a few big video sites follow the space used as ...
10
votes
5answers
728 views

Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?

If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName? Telephone books list by last name first: Outlook lists by first name first: Is one way ...
10
votes
5answers
2k views

Accessibility and CAPTCHAs

I want to include a CAPTCHA in my web application, but I also want to make sure that my web application is accessible to individuals with impairments or disabilities. How should I go about doing ...