The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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15
votes
3answers
1k views

Tracing on a touch screen: achieving fat finger friendliness

What could be done to improve the ability to trace the outline of items on a touch screen, without requiring the user to use a stylus or other additional physical tool? The 'fatness' of fingers ...
15
votes
9answers
598 views

How to reference (and provide links to) online content in offline media?

Provided that print publications produced in-house and "physical" advertisements have to reference or "link" to online content, what is an accessible (in broader sense) and user-friendly way to do so? ...
15
votes
6answers
3k views

Why left-align a website?

Looking around the web, I've noticed quite a few sites (mainly sites that haven't had a major facelift for a couple of years) that have the entire site sitting to the left of the page. Examples: ...
15
votes
6answers
9k views

Why doesn't the Mac OSX finder have a Cut option? [closed]

I observed that MacOSX finder does not have a Cut option (or shortcut Command+X) to move the contents. Is there a reason for removing this option? Does it improve usability in any way?
15
votes
3answers
1k views

Usability Concerns with Parallax Scrolling

I work for an agency that is very parallax happy. Clients seem to love it, so we keep pushing it. My goal is to build solutions that end-users love, so I've been trying to push more user-centered ...
14
votes
6answers
1k views

Is labelling a checkbox as mandatory redundant?

I've recently seen a system where an on/off checkbox is labelled as a mandatory field with an asterisk. To me, this seems redundant as it isn't mandatory to check the box, merely to have it either on ...
14
votes
2answers
1k views

Good UX for a form

I am working on a UI design. I have good CSS/HTML knowledge. But not good in UX. Attached image is the UI I created for one page. I tried alter it nearly 10 ways, still my customer says it looks ...
14
votes
5answers
751 views

What is the most user-friendly way to show position of a user on a long leaderboard?

I am designing a gamefication app and I need to show an overall leaderboard, displaying all users with points and positions... The problem is that the leaderboard requires pagination and the ...
14
votes
7answers
518 views

Does it make sense to place 4 “Apply” buttons on a form?

I am design a "Setting" form for a Windows application (Winforms). I'm doubting if I should place an "Apply" button 4 times on the same form. On the first hand, each button refers to a separate ...
14
votes
9answers
1k views

Dashed underline on required fields

I am working on a massive user registration form for a web application for my company. We have been discussing different ways of alerting the user that a field is required for registration. As of ...
14
votes
4answers
601 views

What, as a rule of thumb, is the maximum tolerable time the UI thread is blocked for?

The title basically says it all. The question is not too easy to google: What is the maximum time I can block the UI thread without creating a noticeable 'lag' in the UI from the user's perspective?
14
votes
4answers
758 views

Why are sinks always rounded?

I've noticed a trend recently that some sinks have a flat base, but they seem to be few and far between. Are there any reasons related to UX for why sinks have traditionally always been round?
14
votes
3answers
596 views

Web app keyboard shorcuts

Is it a good practice to give keyboard shortcuts to web apps that allows a user to do tasks that are repeated often. In my personal experience, I've rarely used keyboard shortcuts offered by GMail to ...
14
votes
3answers
927 views

Text vs Icon (Opens in a New Window)

Over the past months I have been turning small websites responsive and encountered PDF links that spell out Opens in a New Window instead of using an icon. I spoke to the client about using an icon ...
14
votes
8answers
873 views

Why do so many websites have the restriction of user names starting with a letter?

Skype Yahoo What is the reasoning behind allowing only letters as the first characters of a username?
14
votes
3answers
5k views

Design pattern or best practices for top notification bars?

The top notification bar on SE pops up to show messages like 'badge x earned'. What are the best practices for this type of UI? Specific details: On showing - Displace content downward (like on SE) ...
14
votes
3answers
382 views

A single, long load - or multiple short loads, which would provide a better experience?

I have a very large, modular web application. When it starts I can do things one of three ways: A moderately long load time (about 60 seconds) to fetch all of the modules from the server (presented ...
14
votes
6answers
569 views

Should usability testing of a competitor's website be a part of your usability testing routine?

I was reading up on best practices on usability testing for websites and a recommendation was that get your participants to do usability testing on your competitors website as well as that would help ...
14
votes
2answers
1k views

Any data available on using Skeuomorphic Design in apps?

I've recently come across an article about Skeuomorphism that peaked my curiosity. Skeuomorphism: ..."an element of design or structure that serves little or no purpose in the artifact fashioned ...
14
votes
4answers
1k views

Making space for the “drop cue” in a drag-n-drop design

I'm developing a drag-and-drop reordering interface for books on shelves. (You can try it live if you're on the latest WebKit.) When you drag a book over a shelf, it accommodates space for it by ...
13
votes
7answers
964 views

How to incorporate a “never” value on a slider?

I have a slider in a web page (similar to this one) to control the the duration of how long to keep an item before it is removed: The range of values goes from 0 to 90, with the value 0 being used ...
13
votes
12answers
409 views

When is automated remote usability testing useful?

There seem to be a fair few services these days offering automated remote usability testing, so I'm assuming there are a fair few people using those services, which implies that they ARE useful - ...
13
votes
5answers
860 views

Encouraging the user to enter a value in an optional field?

This is a follow-up question from the previous question Case-study for hiding the optional fields? I have taken all the responses from my previous question and I have come up with this mockup, ...
13
votes
5answers
913 views

Why do Juice cartons fail on opening?

When I open a simple juice carton I fail on opening. I always seem to waste some of the concentrated juice on the kitchen sink and I wonder – do I do it wrong or is it the package that does not have a ...
13
votes
8answers
4k views

Responsive web design Vs Separate website for Mobile

Responsive Web design is buzzword these days. which means to create a same website and optimized for all devices. There are also some website which convert the desktop websites into Mobile website ...
13
votes
3answers
461 views

Do people find someone in a list faster by name or a profile picture of the person?

I am looking for research to find out if when looking through a list such as a team list in a project management app people find it easier to find someone by their profile picture or their name? I am ...
13
votes
4answers
340 views

Can user experience be mutually exclusive for two groups of users?

Is it possible for an item to have good usability and a positive user experience for one core group of users and, by virtue of that design, make the experience worse for another core group of users? ...
13
votes
6answers
710 views

How easy should I make it to delete content?

We want to make it easy for people to perform task in an application, but we also want to prevent them from accidentally deleting something. Where is the middle ground between these two opposing ...
13
votes
5answers
1k views

How should I introduce participants to a usability test?

I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
13
votes
4answers
853 views

How to explain to a client that User Experience and web/graphic design is different?

My client is absolutely sure that there is no difference between these topics. How do you explain that making a UX adjustment plan is not the same as a web design task? You have to write a contract ...
13
votes
4answers
1k views

Are Visual Programming Interfaces effective for non-tech users?

I am currently designing a solution about IVR's (Interactive Voice Solution) system that should enable user design their own flows according to their needs. In this solution, user should need to ...
13
votes
1answer
1k views

Guidelines on designing audio-only interfaces (eg for blind users)?

There are many resources out there that provide accessibility guidelines - hints on making content easy for a screen-reader to parse, or reminders about content that blind users cannot glean. That's ...
12
votes
13answers
5k views

Why do physical keyboards still have built-in numpads?

Normally I use a wireless keyboard without a number pad and a mouse right next to it. Having started a new job, I was finding my right arm somewhat more sore. This was confusing until I realized: ...
12
votes
10answers
901 views

Is UX the same as Usability?

The two terms have seemingly become synonymous, but is "user experience" really the same thing as "usability?" It would seem that some sites, apps or products provide the user with an experience ...
12
votes
6answers
782 views

Dropdown vs map

Is it a good idea to use map for selecting travel destination? At the moment we are using dropdown menu to select the country the user would like to visit. We are also using dropdown for duration and ...
12
votes
4answers
2k views

Where should we redirect users to after sign up?

I'm working on a service project like Invision, Trello or UX Pin. The home page is just for showing what our service is about and we have a Profile page which is like Dashboard. I just wonder what's ...
12
votes
4answers
944 views

Text Field Validation vs Prevention

I've been having a debate (mostly with myself) over the best approach to deal with invalid input in text fields -- validation versus prevention. Taking a numeric text field as an example, is it ...
12
votes
5answers
821 views

Emphasize Label or Value?

I've often wondered what is the recommended item to emphasize -- the item label or the item value -- when you want to draw a user's attention to a specific piece of information. For example, our ...
12
votes
7answers
940 views

How to mark an input field with text longer than its width?

Given a form with many input fields, some have long text which exceeds the input field width. I wish to mark those input fields in some way which indicates they have more text than is visible. I have ...
12
votes
2answers
550 views

Should images be given alt text if they contain no information?

Example: a biography page with a picture of the person. The image contains no useful information, yet it adds enough emotional value to the page that simply removing it is not the solution. If you ...
12
votes
7answers
652 views

Does a large UX team tend to spoil a design?

Is there a rule of thumb for how many UX designers should be working together on a project? Factoring in things like the size of the project (e.g. number of functions/screens), timeline of the ...
12
votes
6answers
9k views

Is taking the CUA (certified Usability analyst) certification worth it? [closed]

I see a lot of people taking this certification nowadays and I wonder if its actually worth it and how is it received by the industry and does it really help in bringing you up to speed with UX and ...
12
votes
5answers
515 views

How can we communicate that UX work can't be done by just anyone?

About 2 years ago, I asked about a good usability/UX elevator pitch, so I can quickly explain what UX is whenever I need. But, to this date, I still can't get over one little issue: lots of people ...
12
votes
7answers
325 views

Looking for arguments and studies to rebut “No one complains, so it ain't broke.”

I'm of the opinion that the absence of complaints is not a strong indicator of good usability. I'd like to learn more about this idea, whether it's true or not, and how to argue the point if true. My ...
12
votes
5answers
642 views

Is it okay to use breadcrumb navigation on some pages and not on others?

Breadcrumbs would be redundant for some of my pages and quite pointless, but effective on others which are a bit deeper. Is it bad practice to only implement breadcrumbs on some of the pages?
12
votes
7answers
445 views

List of non-confusable characters

We're about to create a number of physical objects with codes imprinted on them. We have decided to only use uppercase letters (no numbers). This is supposed to be read by humans in a hurry, and we ...
12
votes
6answers
2k views

List vs tiles for links

I am designing a drop down panel which houses a collection of quick links / bookmarks to other areas of an intranet. Users access the intranet through a laptop or desktop pc running windows or mac ...
12
votes
4answers
561 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
12
votes
4answers
396 views

What is the best way to ask for a specific amount?

Consider the following simple scenario: User has 2,352 cookies in his account. Now, he is prompted with a message, "How many cookies would you like to eat?" Given he can enter any number from 1 to ...
12
votes
4answers
4k views

Optimum number of choices for menus/navigation

Anyone know any usability or cognitive psychology research done on the optimum number of choices for menus/navigation? I need some evidence to argue a case against a top level category menu of ...