The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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0
votes
1answer
81 views

Do the number of user flow steps affect the UX of the app?

When decreasing the number of the steps in the user flow affects the app/website usability? is there any reference ? in the following example, the change language appears in a separate screen is it ...
6
votes
4answers
203 views

How to do usability study, when I do not have access to the users?

Users are in Africa and stakeholder is talking to me to design a system. It is a ecitizen system where users can apply for a passport, driving licence and other citizen related services. What ...
0
votes
0answers
24 views

Creating a new password for login [duplicate]

I have noticed recently - that MOST websites - when you go through the "forgot password" loop - that you go to a page - enter your new password - and then they'll say "You have successfully updated ...
2
votes
3answers
149 views

Good way to show Application reminder on home page

I am working on a financial website where people can take loan, insurance etc. I need to display a reminder of sorts when a visitor comes back again on the home page showing that they have been ...
4
votes
1answer
52 views

Option of terms for navigation of government site?

I am working on creating a government site that will serve many purposes and different users. The board members I am working with came up with two options for the main navigation for the website. ...
3
votes
3answers
75 views

Position of newest item in horizontal list of items (chronological order)

We have a problem with chronological order in a horizontal list. What would be the best practice in this case (please check attached sketch)? To give a context, we have a feed with containers (that ...
0
votes
2answers
105 views

Inactive/dead UI element that should be hidden for permission reason

I work as a graphic/UX designer for a company that produces an highly complex web SAS. Lately, I've been confronted to a complex issue related to one of our app's functionalists. Our apps generates a ...
0
votes
4answers
133 views

How can I indicate that a certain action is either already done or waiting to be done?

In my app, each player performs a task called a Skill Set, levels 1 - 8. A team leader can view all the players on the team to see each task status, which can be: Incomplete Complete and has not yet ...
19
votes
9answers
2k views

Marquee or Ellipsis for song name in music player?

I have a music player where song that is being played is displayed on top side. Often there is a case where name of the song that is being played is long enough that it can't be shown completely due ...
1
vote
2answers
86 views

Asking for sign up with Credit Card, Should you show card info after sign up info?

I'm creating a sign up page for a user to purchase a service. There is no free trial so a credit card is necessary on sign up. I think having email, name, password plus credit card might be a little ...
1
vote
6answers
297 views

Radio buttons or Dropdown for same list of options

I have a list of options where the maximum number that can appear is 9. I am wondering if it will be confusing to switch controls for these options depending on how many appear i.e. use radio buttons ...
3
votes
4answers
149 views

Content page prior to login screen?

Context We have been asked by a client to have a precursor page to house some content about product and services before the login screen. As our product is B2B SaaS proposition users/employees have ...
1
vote
1answer
112 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
0
votes
0answers
4 views

Collection scrollers [duplicate]

My client has a ecommerce site selling collectable reggae vinyl. The top of the home page has a collection scroller where the user can scroll the latest additions to the database. My client says that ...
1
vote
3answers
146 views

How to calculate user interface's efficiency time

I'm making a user study. Users had to perform the same task 10 times. I've recorded the completion times of each task. How could I calculate the UI's efficiency based on this data? Does anyone know ...
0
votes
5answers
94 views

Searching opinions: better register flow?

Scenario: There is 300 users that buy our product on a Kickstarter campaign two months ago. We need to create these users account on our database and notify them. We have thought two ways to ...
1
vote
3answers
84 views

How to express that a form is part of a authenticity process?

I'm working on an app so user can ensure the products they are going to buy is not counterfeit and tracks its shipping. Tests To do so, we went for a form where people input a product's security ...
1
vote
3answers
66 views

Column Headers in a mobile App

We are designing a task-oriented mobile Inspection App to be used by inspectors on the field. Attached is the Dashboard with all inspection requests. Is it a a good Mobile UX/UI practice to show the ...
0
votes
4answers
167 views

What is the difference between user's perspective vs perception?

In concept of usability ,What is the difference between user's perspective vs perception?
3
votes
8answers
574 views

Should I ask the user to enter their age or their birthday?

I am making a health and fitness app and I want to know the age of the user using the app. What will be the best way to go about this? Currently I am debating between using a slider to select the ...
1
vote
1answer
90 views

Inherited massive (unusable) matrix of toggle buttons, wwyd?

I have inherited a code base that needs some UX love. One of the worst offenders is a matrix of toggle buttons with several hundred rows and columns. Although there is some basic filtering available ...
2
votes
2answers
125 views

One page checkout with add to cart at the top to enhance conversation rate?

We are building an E-commerce website for a client that only sells one product (with different size). The customer can buy multiple quantity and different size every time. Now, we're having a ...
1
vote
3answers
167 views

What is best way to show the select box data which is long(almost one line sentence)

I have list box to show the select box data which is long(almost one line sentence). I cant make list box which look very big. For all sentence I have can use some code(Say for 'Sentence1' I can use ...
0
votes
1answer
81 views

Google Forms Multiple Languages

At work, it's very common to have a google form on our website. Someone recently asked me if it's a good idea to have a separate form for each language, or if it's ok to have it all in one form. ...
0
votes
1answer
101 views

Expected behaviour after file upload

What is the expected behavior of a file uploader, after the file is uploaded? Here is a use case where the expectation of the users depend on the current status. The user sees a large list of files ...
0
votes
0answers
26 views

How to deal with conflicting resource usage concerning repeating events?

We are working on a room booking calendar which allows users to set repeating events. Imagine a scenario where there are 2 repeating events which repeat for quite a long time but they conflict on some ...
2
votes
3answers
152 views

How to ask and determine what works, what doesn't work, and what's missing in a survey

I'm creating a customer survey to collect feedback about our user experience and user interface. As part of the survey, I want to try to determine what works, what doesn't work, and what is missing. ...
0
votes
1answer
139 views

Deciding about labels (Taxonomy in User Interface)

I work for a delivery company and we are creating a new section for our mobile app, which has the following features: Pending reviews of restaurants Order Status Order History Favorite restaurants ...
3
votes
2answers
136 views

Are checkboxes in datagrids a good idea for selecting multi rows?

We have an html table component that we can add a checkbox as one of the columns to be able to select multiple rows. This table component can be paged with your typical next/previous/first/last ...
10
votes
4answers
935 views

What's the best location for a Continue button on multi stage Mobile App?

My app has multiple pages, each page the user adds info and continues to the next page. Where is the best place for the Continue control? Bottom & Centered for hierarchy or top right for ...
1
vote
0answers
47 views

UI design recommendations for application which uses trackball instead of mouse?

Does anyone have any recommendations for designing a (non-web) application for use with a trackball instead of a mouse? If you know of any guidelines, standards or just your own experience in this ...
5
votes
1answer
264 views

Would having people vote on the outcomes of multivariate tests keep people interested in UX?

I'd like to get people at my company involved in usability testing by encouraging them to vote on the outcomes of multivariate tests. A talk I saw at a conference a few weeks ago explained that this ...
0
votes
3answers
91 views

UX improvement impact on revenue of financial institutes

Is there any quantitative study that shows how UX improvement can increase revenue of a financial institute? For instance, for each dollar we spend on improving UX of our web apps, roughly how much ...
0
votes
2answers
65 views

User testing: asking experienced users to bring frustrating test cases?

Is it a valid testing strategy to ask experienced users to bring their own frustrating use cases to the table, rather than giving them our own task to work through? Are there caveats or best ...
1
vote
1answer
82 views

Filtering option with 3 states

I'm working on a filtering capability for venues. One group of filter options requires me to account for 3 different states. Unselected (neutral, user doesn't have a preference) Selected, Yes ...
2
votes
2answers
68 views

How to inform a user of (possible) compatibility issues?

Situation: We've recently updated one of our software features with new functionality. Most of the source code for that feature has been rewritten with compatibility in mind, meaning that if the user ...
2
votes
1answer
63 views

If the website automatically names the “submit” key on a website, can it lead to errors?

I just filled another form on an English website that didn't have name set for the HTML "submit" button. The browser filled in "Prześlij", which is "Send" in Polish. Given how many pairs of website ...
1
vote
1answer
64 views

Example SUS scores / proof of outcome?

I'm currently investigating the probability of introducing System Usability Scale (SUS) as a means of quantifying the comparison of new vs. old systems. The system in-question is like-for-like, and as ...
0
votes
1answer
31 views

Time intervals for prompting the user for profile information

I have to collect some piece of information from the user and add it to his profile. The screen that asks the user for the information is skippable but with without a "don't remind me again" option. ...
1
vote
2answers
56 views

What words would you measure useability in 3 levels for WCAG Accesibility, keeping it short, simple and easy to understand

So i'm making this WCAG 2.0 tool that needs to indicate to the user how well their sites and pages are doing in terms of Accessibility. I have called it 'Accessibility Usability' which indicates in 3 ...
1
vote
3answers
117 views

Determining which product features provide UX

Does anyone know of any papers/articles where the effort is focused on determining UX features (for any type of product) using scenarios/narratives. The key is that the article needs to be focused on ...
2
votes
2answers
142 views

UI Memorability Testing

I'm about to start testing the memorability of a user interface the Nielsen's way, where UI memorability is the amount of time/number-of-tries needed for the user to reach the efficiency during a ...
2
votes
2answers
83 views

How to friendly alert user of a specific browser issue?

In my app, an user fill a password confirmation form and submit, and the page is refreshed with JS. Because of an unresolved bug of Safari (https://bugs.webkit.org/show_bug.cgi?id=23735), issued in ...
3
votes
5answers
276 views

Branding and Red color

I making a web service prototype and design, this service designed for internal use (something like CRM). Main branding color of our company is Red (like #d50000). But red is almost always used for ...
0
votes
1answer
47 views

Pretend a structure to write guides?

I am creating a website, where users are able to create guides for a video game. Since there is/could be a strict structure for the writing of the guide, I am not really sure if I actually should ...
4
votes
3answers
358 views

Intuitive All On/Off GUI?

Currently, I have a Server that has many different modules (Audi A1, Audi R8, etc.) with 4 different states (RESET, Monitor, Closing, and On). Each module also contains 6 data points that change over ...
1
vote
3answers
95 views

How to show entire webshop assortment in a “change item” button for a bundle?

I am trying to figure out a good interface for a ”complex” problem. I am working on an e-commerce solutions that sells what they call “Kits”. Each kit is in essence a bundle - or perhaps even closer a ...
0
votes
4answers
190 views

Modal pop-up window or push down

We are designing a web application. In the grid view list we have a add new link which can open a modal pop-up window or push down the content like an accordion type user interface. Regarding ...
0
votes
1answer
86 views

Should painting apps use right click?

I'm just making a simple painting app for practice using canvas and I can't decide whether or not I want right click to do anything. For example, in Microsoft Paint you can have two colors and use ...
0
votes
1answer
61 views

Editing a list that can be filtered while editing. Save edits that are not visible?

We have a long list with accounts for which users can set permissions through checkboxes in this list. But users can also filter the list (say with a search query). But what if a user sets ...