The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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8
votes
2answers
1k views

How to design usable web site terms & conditions?

What are some guidelines and examples for designing usable legal terms for web sites? I know that most users don't read it, but are there innovative ways to improve readability and presentation of ...
1
vote
1answer
146 views

Show mapped input in form

As a part of a form I got one field where users input an id. This id maps to a name. I want to show this name in the form since spotting a typo in a id sequence of numbers is harder than recognising a ...
3
votes
2answers
116 views

Functionality of a form that receives bids for an item. What's best?

I have a form that receives bids for items. It is shown below: In green you can see the price for the current winner bid, below, the minimum increase for the next bid (in the case of the image, the ...
29
votes
3answers
2k views

Is the Windows Start button an example of poor mapping?

In my recent course on HCI, I've been told that start button on Windows systems is an example of poor mapping. The reason for that, as explained in materials, is that it doesn't start anything, but ...
5
votes
2answers
227 views

How should I Redirect/Handoff users to a 3rd party site?

Does anyone have any experience with handing off users to another website with a good user experience? We offer a product, and if the user doesn't qualify for our product, we hand the user off to a ...
3
votes
1answer
169 views

How to categorize new threads in a mobile forum application?

I am planning to launch a new Forum/Chat app for Android/iPhone. The app requires users to specify a category before creating a new thread. How do I show and allow users to choose the thread category ...
1
vote
3answers
120 views

Force reconfirmation of details

When entering a new application our customer enters their clients name, dob, and license details. The system then checks if the client already exists. If they exist the rest of the their details are ...
3
votes
1answer
293 views

What should be the alert message on clicking “Cancel” Button

I have 3 buttons on a form, which is filled by system but the user (admin) can edit any fields if he wants. download bmml source – Wireframes created with Balsamiq Mockups Save: Will ...
2
votes
1answer
228 views

Guidelines for ordering of tabs?

I am wondering if there are some guidelines for ordering of tabs. Typically we see General tab as the first which makes sense. What if there is no general tab? How to decide which ones should follow ...
16
votes
6answers
890 views

Is it acceptable to make a text field look like a write in line?

My designer would like to implement a text field that drops down on hover against a white background, and only have a bottom border to define the field. Also, the designer would like to see a flashing ...
3
votes
3answers
135 views

How should I handle conditional content for product listings?

I have a client who wants to have conditional content in the product catalogue of their website for each market/user base. The client has a lot of "user bases" and markets, each with different needs, ...
28
votes
3answers
1k views

Is usability gender specific?

I'm talking strictly usability, not UX as a whole: Is there a measurable difference between men and women? Can it happen that elements of a website work well for men but don't work for women or vice ...
8
votes
3answers
408 views

Do embodied agents improve usability?

When you search a web site from outside using a search engine and having the addendum site:mysite.com you have a good chance to find what you want. At least you get close to what you want to find and ...
12
votes
1answer
979 views

Guidelines on designing audio-only interfaces (eg for blind users)?

There are many resources out there that provide accessibility guidelines - hints on making content easy for a screen-reader to parse, or reminders about content that blind users cannot glean. That's ...
16
votes
5answers
3k views

Why do light switch buttons have up/down direction when it's really a toggle function?

If you do a quick image search on your favorite search engine on "light switch" you get a large number of images. Most of them have up and down direction, to represent state. Up for on in the US, and ...
6
votes
3answers
211 views

Internal or external settings window?

I'm designing the settings/preferences area on a hobby project in java. What is the best way to allow users to edit settings and why? My main considerations are: New window with it's own symbol on ...
4
votes
1answer
403 views

What are the design guidelines to make interfaces friendly to dyslexics?

I've come across this question on Quora where it's likely to be forgotten. Unlike other disabilities that are often considered in design, dyslexia has many forms. As a result, the guidelines can't be ...
5
votes
3answers
172 views

How to tell customers that virtual goods expire?

As a company I don't want to be responsible for offering paid downloads or virtual gaming goods and access to services eternally. How can I tell my customers that virtual goods expire? That they lose ...
4
votes
1answer
337 views

Is it ok to have the secondary navigation in the right-hand column?

I've noticed this on thefader.com. my concern is that this is a uncommon place for a subnav and will be mixed-in with ads. further, our site is pretty content-heavy. thoughts?
9
votes
6answers
4k views

best image to indicate swipe left right

What is the most appropriate image to indicate to users to swipe left or right? i am using http://cubiq.org/swipeview but i feel like it needs a swipe indicator in the background somewhere. Edit: for ...
6
votes
2answers
179 views

Is it a bad idea to resize fonts with the browser?

For certain special pages I want to put content all on one page. Think of them as cheatsheets (or similar) the idea being is that users should benefit from seeing the whole page in one glance. However ...
11
votes
2answers
350 views

How do you decide when a website or application is “usable enough”?

I did see the related question How do you know when an interface is complete - Though the answers in this question are very interesting,they are more from a product management perspective of what to ...
4
votes
3answers
262 views

Fewer main pages, fewer tabs is better?

I'm working on a local cinema's movies website, and I've been trying to reduce the number of pages in favour of showing more types of content on them. Currently, I have a Home page (with a carousel / ...
5
votes
3answers
189 views

paradigm for displaying previously entered data on a form?

Is there any model for completing a web-based form where you show the data the user has previously entered, as well as the form fields with the current values? I'm working with another developer on ...
5
votes
2answers
307 views

Where can I find research on readability of web sites?

I am looking specifically for text alignment (e.g. left vs. full justification) and what size/width text sections ideally have.
2
votes
2answers
149 views

Showtimes for movies

I'm working on local cinemas guide (for arab users), and I want to design showtimes schedule in cinemas on movie page.. easy & simple for users and easy for developer and data entry. Can I use ...
4
votes
1answer
246 views

In a grouped list - moving items nicely from one group to another

I have a web app. On one of the screens I have a grouped list similar to the iPhone address book for example : Imagine I can tap on Steve Becker and his name changes to Steve Acker. His item will ...
3
votes
2answers
1k views

Form design and placement of action buttons

This question involves a data entry form in a web application. The form will be used in a desktop environment only; there's no need to account for mobile. A single user of this web app could be ...
1
vote
0answers
78 views

would a small application to store temporary data be useful [closed]

I am planning to create a nice free small application and I need your expert opinion about whether this application would be useful or not. Here we go: Details about the Application Imagine you ...
13
votes
5answers
724 views

Why do Juice cartons fail on opening?

When I open a simple juice carton I fail on opening. I always seem to waste some of the concentrated juice on the kitchen sink and I wonder – do I do it wrong or is it the package that does not have a ...
19
votes
4answers
657 views

What's the best way to kill useless features?

I'm working on an web platform (SAAS) that's about six years old. Like a lot of new web services, it's evolving rapidly in response to client and user requests. In the short time that I've been here, ...
9
votes
2answers
277 views

How to display search results for different versions of an item?

The Apache Bloodhound defect tracker I'm working on may show historic results in search in a future version. That means even after an item has been altered (like the description text of a Ticket), ...
39
votes
7answers
2k views

Would intentionally slowing down UI help to increase sales on shopping sites?

I've noticed that iTunes store is always slow, at first I thought it's just because iTunes is a bloatware (which it is, on both Mac and Windows.) However I started to wonder whether this is ...
14
votes
9answers
909 views

Dashed underline on required fields

I am working on a massive user registration form for a web application for my company. We have been discussing different ways of alerting the user that a field is required for registration. As of ...
3
votes
1answer
266 views

Multi-pane code editor with preview: help me find a good compromise between usability and complexity

I am creating a simple web site/app for testing JavScript code in the browser, similar to jsbin.com, jsfiddle.net, and tinkerbin.com. The usual approach is to have 3 code editors (for JS, CSS, and ...
6
votes
2answers
845 views

How to help users navigate a very long list on mobile

I recently came across SXSW's native apps on iPhone and Android. Both apps revolve around the conference's schedule. On the home-screen of both apps, you get the day's schedule, which is actually a ...
5
votes
1answer
166 views

When conducting an heuristic evaluation, do you also make note of conforming elements?

When conducting an heuristic evaluation, do you you also make note of the elements that conform, or do you only look for elements that do not conform to the heuristics?
4
votes
1answer
185 views

Where to place optimization controls in a scheduling interface with several vehicles and optimization criteria?

I'm involved in the design of a vehicle routing interface. It mainly consists of a Gantt-Chart, where jobs are arranged in a timeline. Each job is carried out at a different location. The total travel ...
4
votes
2answers
399 views

Does the use of lines improve the usability of tree widgets?

I am in the process of defining a style guide for a family of software applications, including the usage and visual design of a tree widget. Right now, we are having discussions whether to use lines ...
3
votes
2answers
569 views

Suitable form for adding/removing elements of a dynamic list

I am writing a web app for tracking daily activities. The concept is very simple, you add questions and then answer them daily. When you are defining your questions, you can add different types of ...
1
vote
4answers
567 views

Does the Zendesk.com website offer a good ux? And why?

For a new project we want to use Zendesk.com as a good example for our designers. We love the site but can not really tell why since ux is not our field of expertise. What makes the zendesk.com ...
1
vote
1answer
294 views

Heuristic approaches for users' evaluation of UX

A heuristic evaluation typically employs three main approaches; Provide evaluators with a set of tasks to be carried out Provide system goal’s and let evaluators develop their own tasks Let ...
2
votes
2answers
306 views

How to improve the user engagement flow after people discover the site

I have a template which I am trying to optimize for user engagement. Here is an example: http://www.problemio.com/problems/problem.php?problem_id=213 There are a number of pages that are often ...
3
votes
2answers
194 views

Pattern For Secondary JIT Features

Lets say we are a picture saving service that allows you to save pictures you like from the community. When a user takes the primary action of "liking" another person's photo we offer up secondary ...
6
votes
4answers
1k views

Usability Guidelines

I am supposed to evaluate a few websites to find out whether they comply with Jacob's Nielsen Heuristics... But I am having trouble understanding the heuristics. Can somebody please explain? These ...
10
votes
8answers
2k views

How is mobile information architecture different from desktop?

I have been trying to find examples on web for information architecture techniques specifically for mobile devices. I realize the steps in getting a IA for any tool mobile/desktop are card sorting, ...
5
votes
4answers
580 views

Do pull down buttons confuse users about the actions they perform?

Pull down buttons (if that's their official name) are starting to pop up here and there. For example, if you look at Eclipse it seems that almost everything is a pull down button. Personally I find ...
-2
votes
1answer
174 views

Need advice which template is better?

I posted here recently looking to improve a template in hopes to increase engagement with the page and decrease bounce rate. Here is an example of a page how it used to look before: ...
12
votes
6answers
1k views

List vs tiles for links

I am designing a drop down panel which houses a collection of quick links / bookmarks to other areas of an intranet. Users access the intranet through a laptop or desktop pc running windows or mac ...
3
votes
6answers
356 views

Notification when user leaves a page, if a background task is running?

I am developing a page which allows users to select files to upload to my server. While the files are being uploaded, if the user navigates to a different page (using the browser back button, for ...