The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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25
votes
6answers
956 views

Where to place icons in a checklist? Before or after?

I want to display a list of permissions, with tick icons to indicate what permissions a user has. Where should I place the tick icons - before (on the left) or after (on the right) each item?
25
votes
2answers
1k views

Should I follow the Android guideline or keep my app's own style when porting it from iOS?

My new project is to port an iOS app to Android platform. Before get started, I'm quite confused on whether I should follow google's guideline since some big titles on Android platform still keep the ...
24
votes
5answers
2k views

Any Research on User Experience Perceptions of Native Apps vs Web or Hybrid Apps

My organization is looking at developing mobile applications, we have a wealth of web development resources. There are many factors to consider in making the decision of how to develop this ...
24
votes
5answers
1k views

How easy to read are small caps vs lower case?

I'm well aware that text in ALL CAPITALS is harder to read than text in lower case or mixed case, for whatever reason. But what about Sᴍᴀʟʟ Cᴀᴘs? With a bit of Googling I can't find any references ...
23
votes
4answers
3k views

How many required fields are too many?

Is there a general number of fields where people will likely be turned off and not even fill things out? When does frustration begin to set in in a long form with a lot of required fields? I ...
23
votes
3answers
2k views

Is the usage of text embedded in an image a bad practice, for very controlled uses?

What are your thoughts on writing your text in images? I'm not saying throughout the whole website... But in certain key locations like image carousels. And I'm not talking about the special cases ...
23
votes
8answers
3k views

Are hover states necessary?

We're having a discussion in the UX department here at work as to whether or not hover states are necessary to a UI. We're kind of divided. Here are the two arguments: Against (started the ...
23
votes
2answers
1k views

Auto-creating new Items vs. “Add New” button

I'm iterating on a mortgage CRM system, which involves the broker providing previous incomes of the future home owner. Currently, the system "invisibly" provides a mechanism for creating new ...
23
votes
10answers
4k views

Is it ok to require certain users to have JavaScript enabled?

I am a firm believer sites should work perfectly fine for people who choose to disable Javascript while browsing any and all of the content. However, when it comes to higher-level interaction (such ...
23
votes
2answers
2k views

Google UX flaw? switching placement of Videos and Images

Google offers the possibility to search for several different types of media/information: Web, Images, Video, Maps, etc. Lately I noticed that these choices for other types of information is ...
23
votes
5answers
968 views

email field or username for logging in an application?

What is the best solution for an app : Email or username field? I like email because: it's unique user will easily remember it's personal (which can be a disadvantage sometimes; Multiple users on ...
22
votes
12answers
2k views

Content first or Design first?

When designing a layout, should we consider content first or design first? I make websites and 99% of the time my client wants the design before they start thinking about the content. In these cases, ...
22
votes
9answers
1k views

What's a good way to use text over a picture?

My dilemma is aptly shown in the picture below: How can I make the text more legible?
22
votes
10answers
1k views

Why is everybody using Facebook, is it good marketing or good usability?

Why is everybody using Facebook? Is it good marketing or good usability? If it's usability, what specifically do they offer that is different from others? I was happily doing social networking on ...
22
votes
3answers
1k views

What text should be used for an insertion button? “Create”, “New” or “Add”?

Whenever I have been designing interfaces, I always wonder if I should name the button Create, New or Add. I have never decided and stuck with one and would like to get an explanation on what use ...
21
votes
1answer
1k views

Why does the iPhone calling screen have letters under the numbers?

The iPhone dialer has letters below the numbers. Why did Apple include them on this screen? In other phones it is used for T9 keyboard or contact search.
21
votes
3answers
916 views

Is it a bad idea to have two progress bars in one dialog?

Discussing with my team-mates this morning but we're not sure which one is the best way. Scenario: When users select a single document to process, they will see a progress bar and text displaying its ...
20
votes
7answers
12k views

Hamburger menu icons - should they be on the left or right?

Hamburger menus (the three small horizontal bars: the new menu icon). Should they be on the right or left? I'm only thinking of mobile and tablet applications. The pattern I see the most is on the ...
20
votes
7answers
2k views

How far should UX venture in graphic design territory?

As a UX designer I have encountered situations where UX recommendations were followed in terms of layout, functionality and interaction design. However when it comes to the details of the design ...
20
votes
6answers
1k views

Calendar recurrences on the last day of the month

I noticed a difference in how Google Calendar and Outlook handle recurring appointments, specifically ones that are on the end of the month. If you try to schedule an appointment on the 31st of every ...
20
votes
4answers
1k views

Are HTTP error codes user-friendly?

Why do we still have these HTTP error codes? For me it seems like they are completely useless for the user (not for all but most of them). It says nothing helpful (look at the screenshot above, it ...
20
votes
8answers
812 views

Users don't read (or even see) things. How can I deliver important clues?

I am building a website. Some pages contain instructions (a few simple sentences, nothing intimidating) and have fairly standard controls (drop-downs etc). There's not a lot on any one page. The ...
19
votes
11answers
3k views

Is it ok to use arrows to indicate money movement in & out of an account?

I have seen numerous examples of banking applications that use arrows to indicate money in and out of an account. However the direction of the arrow is a bit problematic, specifically in which ...
19
votes
12answers
1k views

Why are child-resistant packages sometimes easier to open by kids than adults?

Based on discussions with friends and colleagues there seem to be difficulties opening child-resistant packages in general. There are even stories of parents letting their kids (supervised) open child ...
19
votes
7answers
1k views

How to define/classify messages and notifications in web applications

I have seen content from various style guides and UX guidelines about this, and was wondering if there is a much more simple system to create a consistent and easy to implement design for various ...
19
votes
4answers
687 views

What's the best way to kill useless features?

I'm working on an web platform (SAAS) that's about six years old. Like a lot of new web services, it's evolving rapidly in response to client and user requests. In the short time that I've been here, ...
19
votes
4answers
469 views

Middle Eastern usability considerations

I have been given a task of researching usability of Middle Eastern websites so the considerations can help shape the functional specification and wire-frame diagrams. What is noticeable from the ...
18
votes
7answers
2k views

Like vs “Did you find this review helpful?”

For a site like IMDB in which users write reviews, is it preferable to allow users "Like" a review( e.g. goodreads.com) or answer "y/n" to the question "Did you find this review helpful?"?
18
votes
7answers
2k views

Why are AC adapters (wall warts) designed to block adjacent AC outlets?

The AC adapters for a lot of equipment seem to be specifically designed to block the AC outlets around it (this is in the US). Is this a safety feature to minimize the power to that outlet or just ...
18
votes
12answers
6k views

Certified Usability Professional? [closed]

I've searched the web for a Usability certification, which is widely accepted by practitioners, employers and customers without any luck. Either they are company specific, or a part of a association ...
18
votes
7answers
4k views

Opening website external links in new window — published usability tests

In usability discussions about opening website external links in new windows, with regard to the argument of "keeping users on the site" there are occasionally references to usability studies which ...
18
votes
2answers
707 views

Is a private messaging system really necessary?

I have a very old private messaging system that either needs to be redone or removed. It currently accounts for about 20% of the activity on the site. We already have a system in place for ...
18
votes
12answers
946 views

How can you change a poor design without alienating experienced users?

I work for a company that produces a large, 13-year-old web application. Lately, I've taken on the task of trying to get some kind of User Experience guidelines going for the system - something that ...
18
votes
4answers
855 views

Should users be directed to a 404 page or a landing page?

We have two pages. One is a landing page, given by the route /region. The other is a detail page for a particular region, given by the route /region/summary/{id}. The landing page is the normal way by ...
18
votes
2answers
1k views

Is swiping up/down better than swiping left/right for changing months on a calendar?

I have created a custom View to display a Calendar in Android. The display is always 1 month. I'm using a swipe to the sides to switch months. Now I have seen some other Apps (including the installed ...
17
votes
7answers
1k views

Is a book more user friendly than an e-book?

Lately I've had this thought that books were more user friendly than applications. Why do I say that? Because of these reasons: You can visibly see, at a given time where you are and how much you ...
17
votes
7answers
2k views

Is it worth having custom 404 pages for different features of a web app?

We've seen a lot of beautiful custom error pages for server errors such as 404 and 503, but it seems like each site or app has just has one for whatever page you cannot reach. Is it in anyway ...
17
votes
5answers
3k views

Why do light switch buttons have up/down direction when it's really a toggle function?

If you do a quick image search on your favorite search engine on "light switch" you get a large number of images. Most of them have up and down direction, to represent state. Up for on in the US, and ...
17
votes
4answers
4k views

What is the ROI of UI or UX design?

I was trying to find out if there have been studies on how much a bad UI or UX design affects sales on websites? I couldn't really find anything in my searches. Also, does anyone know about any ...
17
votes
5answers
1k views

What's the optimal seat arrangement for a self-driving car?

Take your average mid-sized sedan layout (though this is the view of an SUV, it should illustrate the idea for anyone who has never been in a car before.): You have a driver's seat and a ...
17
votes
5answers
439 views

Can a page rating with feedback be more effective than a longer usability survey for identifying problem areas?

Our government website has thousands of informational pages, many online self-service task flows and 20+ content editors / stakeholder groups. In the past, periodic usability surveys have been ...
16
votes
5answers
2k views

Do input box highlights improve user experience?

Modern operating systems and web browsers lightly highlight text input fields on mouseover: The highlight is so minimal it's easy to overlook. Other form elements (such as dropdowns) highlight more ...
16
votes
6answers
1k views

Is labelling a checkbox as mandatory redundant?

I've recently seen a system where an on/off checkbox is labelled as a mandatory field with an asterisk. To me, this seems redundant as it isn't mandatory to check the box, merely to have it either on ...
16
votes
5answers
1k views

How can I allow users to easily pair items from long lists?

I'm trying to create a friendly ui that will allow users with little or no computer experience to make pairs from two huge lists (around 2000 items each). Above each lists there will be a search field ...
16
votes
5answers
1k views

Is it best to be exclusively a UX designer or Do development, products or UI as well?

I was wondering if it's good to be a UX enthusiast and also do other things such as development as noted in this article or is it best to work only on UX design?
16
votes
6answers
446 views

Is social register enough or should you always add regular register method?

I'm building a web application, primarily aimed at students and young people. I'm guessing everyone has at least one social account(Facebook/Twitter/Google etc.) Is it enough only to offer ...
16
votes
6answers
996 views

Is it acceptable to make a text field look like a write in line?

My designer would like to implement a text field that drops down on hover against a white background, and only have a bottom border to define the field. Also, the designer would like to see a flashing ...
16
votes
5answers
1k views

Show/Hide Password Icon - Eye/ Closed Eye? Is the “Eye” icon offensive to any cultures?

I am on a project where we are implementing show/hide password functionality, and after significant research I discovered the 'Open Eye'/ 'Closed Eye' to be fairly standard. Once this was implemented ...
16
votes
6answers
581 views

Will a Paste button increase usability?

There comes cases where it's quite obvious that users are most likely to copy and paste a value into a given text-box. One of those cases is a URL fields. This made me thinking of adding a paste ...
16
votes
2answers
609 views

What are some best practices to follow when designing for users completely unfamiliar with computers?

In User Testing in the Wild: Joe’s First Computer Encounter, a researcher for Mozilla encounters a 60 year old man who has never used a computer and describes what it was like to have him use a ...