The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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4
votes
3answers
748 views

Are there any advantages to matte interfaces over glossy interfaces (or vice versa)?

I'm curious about the usability of such interfaces for complex tasks, repetitive tasks. Are there any studies that focus on this comparison? Note: My question is not just about phone interfaces but ...
4
votes
2answers
316 views

Advice on layout/presentation of information to user in web page

I'm developing a website that helps connect nightlife promotion companies with consumers. Each night life company hosts events and various venues and on various nights. I want to give users/consumers ...
4
votes
3answers
76 views

Conceptual Design VS Conceptual Model [closed]

What is the difference between a conceptual design and a conceptual model? Thanks
4
votes
3answers
277 views

Better way to show Priority Level in drop down

I just found below drop down for showing priority levels in JIRA: Does the above drop down - with icons and supporting message clearly demonstrates the priority levels? If not, then what will be ...
4
votes
3answers
156 views

Ajax login vs navigation

I am redesigning my login page to be a tabbed modal (sign in / register). I asked my wife "which do you prefer, sign in page or a pop up / slide down sign in page," and she surprised me by saying the ...
4
votes
2answers
338 views

How to change order of list Elements in a nice way?

I'm searching for an intuitive way to change the order of a list. I don't think that drag'n'drop would be a good solution, because it's a mobile browser based application and no user would try to long ...
4
votes
4answers
199 views

How should a small team begin to address usability/UX for a web application when it hasn't been a focus in the past?

I've recently become product manager for a small team - our product is a business management software (HR, Estimating, Contracts, etc). In a survey of our current user base, Usability improvement is ...
4
votes
2answers
84 views

Hit area for items in a grid-page.

I have a landing page with a grid of projects that the user can click into. I'm wondering is it best to: Only make the link/button clickable OR Make the entire box clickable. I'm leaning more ...
4
votes
2answers
448 views

How to design UI to allow user to enter multiple sets of data

I am having some trouble figuring out how to do an interface that has these characteristics: allows user to enter several sets ("cases") of data. Minimum one, and there is no limit but say 12 is ...
4
votes
2answers
136 views

Mobile Site Usability

What are some of the tools to use for testing the mobile site UI and UX? My company has a desktop site and now we have decided to build a mobile website. We have tested our desktop site with services ...
4
votes
1answer
557 views

Why don't e-commerce sites use “quick view” on mobile?

I've noticed that e-commerce sites don't use quick view on mobile. Some sites have quick view as a hover treatment, which obviously doesn't work on mobile, but J.Crew has a "quick shop" button always ...
4
votes
2answers
440 views

Should I auto register users behind the scene when using social login button?

I am building a service where I am allowing users to login using social buttons (for example, Facebook connect buttons). When a new user clicks on this social login button, I have two options: Auto ...
4
votes
3answers
473 views

Signal Strength or Connection Speed icon [closed]

We have a stand alone application on our site that uses realtime video/audio. We are in the process of adding a connection speed icon but it seems we have some disagreements on the icon that should be ...
4
votes
3answers
371 views

How to improve anonymous statistics reporting rate?

There are many different organizations starting to collect usage statistics in an attempt to improve the usability or user experience of their software. One of the common frustration when designing an ...
4
votes
1answer
106 views

What is the best time to create Usability Goals (or Criteria) for your application/website and on what basis?

We know the characteristics of UI being: Effectiveness Efficiency Error Prevention Memorability Ease of learning Satisfaction While evaluating our design against these measures, it makes sense ...
4
votes
2answers
256 views

Slider control: marker restrictions?

In slider controls, is there any restrictions about slider's marker? Is it context-dependent? For instance, do you feel like this slider (taken from a desktop application built with Flex) could be a ...
4
votes
2answers
318 views

Heuristic Evaluation: only for problems?

I am currently preparing myself to conduct a heuristic evaluation of a web application. I am choosing the main tasks to analyse and I already set up which heuristics I want to follow: Nielsen's 10 ...
4
votes
2answers
113 views

What should the default display in a middle column of a frameset be?

I am working on a site, which displays statistical data about computers (disk, usage, etc...) and there is a web page, which consists of three columns: two smaller on the side, and a large one in the ...
4
votes
3answers
651 views

Autocomplete Search takes you directly to product

A user enters text in a search box and a list of autocomplete options appear. The user clicks on one of these suggestions. Should they be sent straight to that product's page, or should they be sent ...
4
votes
2answers
204 views

Contrast on footer and other elements

Is it of good UX practice to reduce the contrast of the footer and some other elements on newsletters and websites? In this first example, the contrast of the footer in a newsletter is reduced, I ...
4
votes
3answers
125 views

Evaluating Usability of existing tools (to see which fits our context) [closed]

I've been working on a project over the past few months to choose a new help desk tool for our company. After narrowing down our choices to just a few, we now at a stage at which we'd like to assess ...
4
votes
3answers
360 views

Standards for HTML access keys

Wanted to see if anyone has done some research on standard HTML access key. I have notices after doing some research many sites including Apple have incorporated the accesskey="s" on its search box. I ...
4
votes
1answer
444 views

Best way to allow registration to an invite only web app?

I'm in the process of planning a web app which will offer an advice service to people who earn above a certain salary threshold. The thinking is that the new users will be procured through their banks....
4
votes
3answers
2k views

Let tester directly click on web site to report bugs, similar to bugherd? [closed]

I'm doing website User Testing and want them to report issues by clicking on web site and type text into a comment box. Similar to www.Diigo.com or www.bugherd.com Bugherd is designed for this but it ...
4
votes
2answers
134 views

Is there any research on mitigating the effects of using a non-representative user group on measuring perceived usability?

My client is running a series of vendor demonstration where they want the staff to measure the perceived usability of the system (SUS and SEQ). Originally we asked for a consistent group of ...
4
votes
1answer
54 views

Testing font in finance application

I would like to test how 2 different fonts (mostly for numbers) would affect performance of operations team. At the moment I have a hypotheses: "By changing font from A to B cognitive load of ops team ...
4
votes
3answers
204 views

How to simplify miller column layout

Context: This is a admin portal for airport backend team. Admin with specific rights will be adding/editing/deleting airports, runways and corresponding inputs. In below wireframe: -- On the left ...
4
votes
3answers
371 views

Intuitive All On/Off GUI?

Currently, I have a Server that has many different modules (Audi A1, Audi R8, etc.) with 4 different states (RESET, Monitor, Closing, and On). Each module also contains 6 data points that change over ...
4
votes
4answers
322 views

Why do websites of alcohol products ask for age by showing drop downs rather than simply asking if you are of legal drinking age?

Most of them often keep three drop downs and force user to select date, month and year. Then they calculate the age and redirect the user accordingly. Which I find a tedious task in this era. Is ...
4
votes
1answer
241 views

What is the difference between login throttling and temporary account lockout? what impact on the end user?

I am currently working on the redesign of a login page. I have initially suggested that login be throttled whereby pauses (incremental - in number of seconds) are introduced between each failed login ...
4
votes
1answer
275 views

How to incrementally do transition from large legacy system with poor UX?

I am sure many of us have faced this problem before. As the only UX designer in a mid-size organization, I am facing a few challenges while executing projects. The organization has a legacy web based ...
4
votes
1answer
200 views

Wizards: should pages with no options the user can change be shown?

I have an install wizard for product X with steps A > B > C>...>G, where C has a single drop-down selector. The drop-down selector in C either has one option, or many options: this is determined by ...
4
votes
1answer
167 views

How to make mass mutation intuitive?

We are redesigning an existing application in which the user has a typical master-detail view with basic CRUD operations for a certain entity type. (Actually, the majority of screens are of this type.)...
4
votes
1answer
462 views

Alternative to a columns of checkboxes in a table

Here's the scenario: A Person has a bunch of Accounts. Accounts may (or may not) have Services attached to it depending on the type of Account. Currently there are two types of Service (indicated by ...
4
votes
2answers
181 views

Maximum usability for purely text-based menus?

I'm designing a 'retro-style' video game, in which the user has to navigate relatively complex (around six or seven options on the screen at a time) text-based menus very often (once every minute, ...
4
votes
2answers
120 views

Tap or Drag to mark a specific point?

The scenario We have a screen with a view containing many small symbols. The user will have to choose a single element. In order to find the correct element, he'll have to pinch and pan. As you can ...
4
votes
1answer
94 views

Is there a good reason to have HTML and PDF version of TOS?

We have our Terms of service available as HTML and PDF. Is there a good reason to keep providing PDF version? It's extra work: Several languages Privacy policy / tos Room for mistakes between html ...
4
votes
2answers
109 views

Should a duplicated record be added to the end or after the selected record?

I'm wondering what the preference (or what makes the most sense) is for duplicating a record in a list. I torn between copying the duplicated item right below the selected one or copying it to the ...
4
votes
1answer
134 views

Encryption of chat messages and possibility of password loss

I have a client-server chat like app. I would like to add an encryption of messages for users. So, that they will be sure that no one, even service owner, can read their confidential information. I'm ...
4
votes
2answers
106 views

How to differentiate between items a user 'Appreciates' and the 'Appreciations Received' from others

I am building a feature that gives my users the ability to "Appreciate" other users' images, posts and content. But I can not find a elegant method of displaying the two different types of ...
4
votes
1answer
393 views

In a grouped list - moving items nicely from one group to another

I have a web app. On one of the screens I have a grouped list similar to the iPhone address book for example : Imagine I can tap on Steve Becker and his name changes to Steve Acker. His item will ...
4
votes
1answer
93 views

Advice on how to re-order elements for smaller screen size

I have a web app that displays data in tables. And there's different options to display that data. In full size the options show as follows: The two blank boxes are input boxes and together with ...
4
votes
4answers
91 views

Reducing repetitive actions in cataloging software

I have inherited a piece of software that is used to catalogue objects using a series of 6 dropdown menus with around 3-15 options in each. Once all selections are made the user can click a button to ...
4
votes
2answers
78 views

How do you deal with personal information during usability testing?

I'm wondering what do other UX professionals do when they need to see personal information for a test? Like home address or salary? Especially if conducted at the company you work for?
4
votes
1answer
71 views

What are the most efficient user interactions needed on a community forum?

When participating in a user community, like StackExchange or Reddit (or any other forum/bulletin board), what are the useful essentials that make it a good experience for you? I'm trying to whittle ...
4
votes
2answers
117 views

UI design recommendations for application which uses trackball instead of mouse?

Does anyone have any recommendations for designing a (non-web) application for use with a trackball instead of a mouse? If you know of any guidelines, standards or just your own experience in this ...
4
votes
1answer
207 views

UX best practice for role based access?

I am creating the information architecture for Enterprise software and currently putting in place Hierarchical Role based Access in order to personalise the user journey and allow my users to perform ...
4
votes
2answers
87 views

Effective entry of fractions divided to multiple elements

There are several resources divided into groups with different count (from 1 to 10). User has to enter an approximate usage of every resource in group, so average group cost can be calculated. This ...
4
votes
4answers
130 views

A usable way to enter a mountaineer's Aspect and Elevation?

Here's a design problem you may find interesting. Feel free to help by answering or commenting. All input is welcome. The design goal: an easier tool for users to enter a type of location on a ...
4
votes
1answer
125 views

iOS/ Android - Can we implement a popup over an other popup?

When a user is prompted with a popup to select a option, Whether we can invoke a second popup over this first popup or closing/hiding the first popup to showcase the second one?? Or any other good ...