The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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4
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1answer
529 views

Presenting Hierarchical Options

I'm wondering what is considered "best practice" for displaying hierarchical lists that allow selection in a web app. In this case, we're presenting users with the option to select n counties per ...
4
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4answers
1k views

Side Navigation Highlighting Current Page Link Items

I've been working on a side navigation reconstruction project that is now entering the design phase. Through research i've noticed many sites using different colored text to highlight/bookmark user ...
4
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3answers
143 views

Tagging Projects on a Portfolio

I am wanting to organize my work on my portfolio with tags. I am wondering if I should have tags describe the type of work and systems used AND a description of what the project is. For example: A ...
4
votes
2answers
273 views

What should the default selected action be for destructive actions in a dialog?

When a user is about to perform a destructive action that cannot be undone, what should the default selected option be on the confirmation/warning dialog box? In this example, the user is about to ...
4
votes
1answer
299 views

Is there a UI precedent for changing permissions?

I want to keep the pages really clean, so I don't want a button for every feature ("Share this", "Upload", "Edit", etc... pretty soon the page will be covered in buttons). However, I can't think of a ...
4
votes
2answers
262 views

How to encourage users to create more content?

Imagine a web service where users post notes grouped by tags. Notes are public and the tags are essential, because other users will see notes based on its tags (they can 'follow'). I want users to ...
4
votes
2answers
2k views

Form design and placement of action buttons

This question involves a data entry form in a web application. The form will be used in a desktop environment only; there's no need to account for mobile. A single user of this web app could be ...
4
votes
3answers
389 views

Should a Tweet button yield a suggested Tweet over 140 characters?

I found the Stack Exchange Tweet Buttons can do exactly this and posted a Meta question about it. The Tweet Button is for instant, easy sharing, but sometimes an article title can be too long to fit ...
4
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3answers
732 views

Are there any advantages to matte interfaces over glossy interfaces (or vice versa)?

I'm curious about the usability of such interfaces for complex tasks, repetitive tasks. Are there any studies that focus on this comparison? Note: My question is not just about phone interfaces but ...
4
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2answers
313 views

Advice on layout/presentation of information to user in web page

I'm developing a website that helps connect nightlife promotion companies with consumers. Each night life company hosts events and various venues and on various nights. I want to give users/consumers ...
4
votes
3answers
221 views

Better way to show Priority Level in drop down

I just found below drop down for showing priority levels in JIRA: Does the above drop down - with icons and supporting message clearly demonstrates the priority levels? If not, then what will be ...
4
votes
3answers
136 views

Ajax login vs navigation

I am redesigning my login page to be a tabbed modal (sign in / register). I asked my wife "which do you prefer, sign in page or a pop up / slide down sign in page," and she surprised me by saying the ...
4
votes
2answers
300 views

How to change order of list Elements in a nice way?

I'm searching for an intuitive way to change the order of a list. I don't think that drag'n'drop would be a good solution, because it's a mobile browser based application and no user would try to long ...
4
votes
4answers
185 views

How should a small team begin to address usability/UX for a web application when it hasn't been a focus in the past?

I've recently become product manager for a small team - our product is a business management software (HR, Estimating, Contracts, etc). In a survey of our current user base, Usability improvement is ...
4
votes
2answers
82 views

Hit area for items in a grid-page.

I have a landing page with a grid of projects that the user can click into. I'm wondering is it best to: Only make the link/button clickable OR Make the entire box clickable. I'm leaning more ...
4
votes
2answers
379 views

How to design UI to allow user to enter multiple sets of data

I am having some trouble figuring out how to do an interface that has these characteristics: allows user to enter several sets ("cases") of data. Minimum one, and there is no limit but say 12 is ...
4
votes
2answers
136 views

Mobile Site Usability

What are some of the tools to use for testing the mobile site UI and UX? My company has a desktop site and now we have decided to build a mobile website. We have tested our desktop site with services ...
4
votes
1answer
461 views

Why don't e-commerce sites use “quick view” on mobile?

I've noticed that e-commerce sites don't use quick view on mobile. Some sites have quick view as a hover treatment, which obviously doesn't work on mobile, but J.Crew has a "quick shop" button always ...
4
votes
2answers
395 views

Should I auto register users behind the scene when using social login button?

I am building a service where I am allowing users to login using social buttons (for example, Facebook connect buttons). When a new user clicks on this social login button, I have two options: Auto ...
4
votes
3answers
467 views

Signal Strength or Connection Speed icon [closed]

We have a stand alone application on our site that uses realtime video/audio. We are in the process of adding a connection speed icon but it seems we have some disagreements on the icon that should be ...
4
votes
3answers
346 views

How to improve anonymous statistics reporting rate?

There are many different organizations starting to collect usage statistics in an attempt to improve the usability or user experience of their software. One of the common frustration when designing an ...
4
votes
1answer
101 views

What is the best time to create Usability Goals (or Criteria) for your application/website and on what basis?

We know the characteristics of UI being: Effectiveness Efficiency Error Prevention Memorability Ease of learning Satisfaction While evaluating our design against these measures, it makes sense ...
4
votes
2answers
237 views

Slider control: marker restrictions?

In slider controls, is there any restrictions about slider's marker? Is it context-dependent? For instance, do you feel like this slider (taken from a desktop application built with Flex) could be a ...
4
votes
2answers
307 views

Heuristic Evaluation: only for problems?

I am currently preparing myself to conduct a heuristic evaluation of a web application. I am choosing the main tasks to analyse and I already set up which heuristics I want to follow: Nielsen's 10 ...
4
votes
2answers
112 views

What should the default display in a middle column of a frameset be?

I am working on a site, which displays statistical data about computers (disk, usage, etc...) and there is a web page, which consists of three columns: two smaller on the side, and a large one in the ...
4
votes
3answers
614 views

Autocomplete Search takes you directly to product

A user enters text in a search box and a list of autocomplete options appear. The user clicks on one of these suggestions. Should they be sent straight to that product's page, or should they be sent ...
4
votes
2answers
198 views

Contrast on footer and other elements

Is it of good UX practice to reduce the contrast of the footer and some other elements on newsletters and websites? In this first example, the contrast of the footer in a newsletter is reduced, I ...
4
votes
2answers
247 views

Reason why disabling options without explanation is bad?

It seems to be an obvious truth: the user, when presented with the inability to perform an option with no clear reason why, will become frustrated. But are there any usability guidelines which ...
4
votes
3answers
124 views

Evaluating Usability of existing tools (to see which fits our context) [closed]

I've been working on a project over the past few months to choose a new help desk tool for our company. After narrowing down our choices to just a few, we now at a stage at which we'd like to assess ...
4
votes
3answers
355 views

Standards for HTML access keys

Wanted to see if anyone has done some research on standard HTML access key. I have notices after doing some research many sites including Apple have incorporated the accesskey="s" on its search box. I ...
4
votes
1answer
396 views

Best way to allow registration to an invite only web app?

I'm in the process of planning a web app which will offer an advice service to people who earn above a certain salary threshold. The thinking is that the new users will be procured through their ...
4
votes
3answers
2k views

Let tester directly click on web site to report bugs, similar to bugherd? [closed]

I'm doing website User Testing and want them to report issues by clicking on web site and type text into a comment box. Similar to www.Diigo.com or www.bugherd.com Bugherd is designed for this but it ...
4
votes
2answers
134 views

Is there any research on mitigating the effects of using a non-representative user group on measuring perceived usability?

My client is running a series of vendor demonstration where they want the staff to measure the perceived usability of the system (SUS and SEQ). Originally we asked for a consistent group of ...
4
votes
3answers
358 views

Intuitive All On/Off GUI?

Currently, I have a Server that has many different modules (Audi A1, Audi R8, etc.) with 4 different states (RESET, Monitor, Closing, and On). Each module also contains 6 data points that change over ...
4
votes
4answers
275 views

Why do websites of alcohol products ask for age by showing drop downs rather than simply asking if you are of legal drinking age?

Most of them often keep three drop downs and force user to select date, month and year. Then they calculate the age and redirect the user accordingly. Which I find a tedious task in this era. Is ...
4
votes
1answer
228 views

What is the difference between login throttling and temporary account lockout? what impact on the end user?

I am currently working on the redesign of a login page. I have initially suggested that login be throttled whereby pauses (incremental - in number of seconds) are introduced between each failed login ...
4
votes
1answer
170 views

Wizards: should pages with no options the user can change be shown?

I have an install wizard for product X with steps A > B > C>...>G, where C has a single drop-down selector. The drop-down selector in C either has one option, or many options: this is determined by ...
4
votes
1answer
382 views

Is there evidence that users ever look to a website's URL as a breadcrumb for navigation?

On-the-page breadcrumbs often mirror the directory path anyway. To my mind, it stands to reason that that clear, human-readable, hierarchical URLs can enhance a site's usability[1]. But I have no idea ...
4
votes
1answer
165 views

How to make mass mutation intuitive?

We are redesigning an existing application in which the user has a typical master-detail view with basic CRUD operations for a certain entity type. (Actually, the majority of screens are of this ...
4
votes
2answers
476 views

1-column vs n-column timelines / news feeds

Facebook's news feed employs a 1-column layout, whereas Google+ employs multi-columns, depending on the width of the browser. (It appears it's between 1-3 columns). Pinterest have many. Are there ...
4
votes
1answer
438 views

Alternative to a columns of checkboxes in a table

Here's the scenario: A Person has a bunch of Accounts. Accounts may (or may not) have Services attached to it depending on the type of Account. Currently there are two types of Service (indicated by ...
4
votes
2answers
177 views

Maximum usability for purely text-based menus?

I'm designing a 'retro-style' video game, in which the user has to navigate relatively complex (around six or seven options on the screen at a time) text-based menus very often (once every minute, ...
4
votes
2answers
119 views

Tap or Drag to mark a specific point?

The scenario We have a screen with a view containing many small symbols. The user will have to choose a single element. In order to find the correct element, he'll have to pinch and pan. As you can ...
4
votes
1answer
89 views

Is there a good reason to have HTML and PDF version of TOS?

We have our Terms of service available as HTML and PDF. Is there a good reason to keep providing PDF version? It's extra work: Several languages Privacy policy / tos Room for mistakes between html ...
4
votes
2answers
108 views

Should a duplicated record be added to the end or after the selected record?

I'm wondering what the preference (or what makes the most sense) is for duplicating a record in a list. I torn between copying the duplicated item right below the selected one or copying it to the ...
4
votes
1answer
132 views

Encryption of chat messages and possibility of password loss

I have a client-server chat like app. I would like to add an encryption of messages for users. So, that they will be sure that no one, even service owner, can read their confidential information. I'm ...
4
votes
2answers
106 views

How to differentiate between items a user 'Appreciates' and the 'Appreciations Received' from others

I am building a feature that gives my users the ability to "Appreciate" other users' images, posts and content. But I can not find a elegant method of displaying the two different types of ...
4
votes
1answer
382 views

In a grouped list - moving items nicely from one group to another

I have a web app. On one of the screens I have a grouped list similar to the iPhone address book for example : Imagine I can tap on Steve Becker and his name changes to Steve Acker. His item will ...
4
votes
1answer
128 views

UX best practice for role based access?

I am creating the information architecture for Enterprise software and currently putting in place Hierarchical Role based Access in order to personalise the user journey and allow my users to perform ...
4
votes
2answers
85 views

Effective entry of fractions divided to multiple elements

There are several resources divided into groups with different count (from 1 to 10). User has to enter an approximate usage of every resource in group, so average group cost can be calculated. This ...