The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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2answers
135 views

Are there specific approaches in UI design to reduce the risk of RSI?

There are some things that feel like they should reduce the risk of RSI when developing a user interface, such as having more common menu options near the top of a menu to reduce the amount of mouse ...
4
votes
3answers
143 views

What is the best way for a user to select an item by unique identifier?

My team and I are building a mobile app where the user will need to input a human-readable unique identifier (the serial number) of a single unit of inventory. Our system tracks the serial numbers ...
4
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4answers
236 views

Interested in why the “Sign In” options are sometimes so trivially designed compared to the “Sign Up” option?

Over the past few months I've noticed a lot of big name websites that seem to trivialize the "Sign In" design in comparison to the "Sign Up" design, which is much more centrally located, and usually ...
4
votes
1answer
277 views

What is a good name length limit? [duplicate]

Our names are personal things that people attach great value to, so in general we should try to accommodate a person's full name. However at the same time, a persons name (especially in an app) is ...
4
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4answers
393 views

Standardization vs uniqueness in web design

It seems to me that standardised interfaces are regarded as a good thing in interface design, since it allows users to reuse their knowledge in different interfaces. This seems very true in desktop ...
4
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2answers
405 views

secure banking apps

A while ago my bank introduced an online banking app. This allowed me to quickly access my bank account and make payments right from my phone with the best experience. In order to gain access to the ...
4
votes
5answers
2k views

Should mobile navigation be aligned to the left or right?

I apologise if this question is a duplicate. On a quick browse I couldn't see anything referring to this. I've always aligned my navigation icon on mobile to the right. Mainly because I just assumed ...
4
votes
3answers
349 views

Traditional file upload vs repository

I'm working on a b2b web application where users might want to upload files for several purposes: assigning images and/or documents with specifications to their products or businesses, attaching files ...
4
votes
2answers
203 views

Adding new data while filtering current data

I'm working on a table that includes employee data (Name, Age, Position). Above the table I have a live filter that can filter the data by Age Group and Position. I'd also like the possibility of ...
4
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3answers
298 views

When do you present a website UX survey?

I'm wanting to build a usability survey on a website that's used by mortgage brokers. It's a website where users will come not to browse, but to find mortgage product information while a client is ...
4
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3answers
721 views

Should email verification links expire?

It's a common practice for websites to send email verification links on sign up. Should these verification links expire? I know about a bunch of website where they do and I wonder why?
4
votes
1answer
485 views

Presenting Hierarchical Options

I'm wondering what is considered "best practice" for displaying hierarchical lists that allow selection in a web app. In this case, we're presenting users with the option to select n counties per ...
4
votes
4answers
1k views

Side Navigation Highlighting Current Page Link Items

I've been working on a side navigation reconstruction project that is now entering the design phase. Through research i've noticed many sites using different colored text to highlight/bookmark user ...
4
votes
3answers
135 views

Tagging Projects on a Portfolio

I am wanting to organize my work on my portfolio with tags. I am wondering if I should have tags describe the type of work and systems used AND a description of what the project is. For example: A ...
4
votes
1answer
283 views

Is there a UI precedent for changing permissions?

I want to keep the pages really clean, so I don't want a button for every feature ("Share this", "Upload", "Edit", etc... pretty soon the page will be covered in buttons). However, I can't think of a ...
4
votes
2answers
259 views

How to encourage users to create more content?

Imagine a web service where users post notes grouped by tags. Notes are public and the tags are essential, because other users will see notes based on its tags (they can 'follow'). I want users to ...
4
votes
2answers
2k views

Form design and placement of action buttons

This question involves a data entry form in a web application. The form will be used in a desktop environment only; there's no need to account for mobile. A single user of this web app could be ...
4
votes
3answers
364 views

Should a Tweet button yield a suggested Tweet over 140 characters?

I found the Stack Exchange Tweet Buttons can do exactly this and posted a Meta question about it. The Tweet Button is for instant, easy sharing, but sometimes an article title can be too long to fit ...
4
votes
3answers
712 views

Are there any advantages to matte interfaces over glossy interfaces (or vice versa)?

I'm curious about the usability of such interfaces for complex tasks, repetitive tasks. Are there any studies that focus on this comparison? Note: My question is not just about phone interfaces but ...
4
votes
2answers
305 views

Advice on layout/presentation of information to user in web page

I'm developing a website that helps connect nightlife promotion companies with consumers. Each night life company hosts events and various venues and on various nights. I want to give users/consumers ...
4
votes
3answers
115 views

Ajax login vs navigation

I am redesigning my login page to be a tabbed modal (sign in / register). I asked my wife "which do you prefer, sign in page or a pop up / slide down sign in page," and she surprised me by saying the ...
4
votes
4answers
157 views

How should a small team begin to address usability/UX for a web application when it hasn't been a focus in the past?

I've recently become product manager for a small team - our product is a business management software (HR, Estimating, Contracts, etc). In a survey of our current user base, Usability improvement is ...
4
votes
2answers
78 views

Hit area for items in a grid-page.

I have a landing page with a grid of projects that the user can click into. I'm wondering is it best to: Only make the link/button clickable OR Make the entire box clickable. I'm leaning more ...
4
votes
2answers
308 views

How to design UI to allow user to enter multiple sets of data

I am having some trouble figuring out how to do an interface that has these characteristics: allows user to enter several sets ("cases") of data. Minimum one, and there is no limit but say 12 is ...
4
votes
1answer
357 views

Why don't e-commerce sites use “quick view” on mobile?

I've noticed that e-commerce sites don't use quick view on mobile. Some sites have quick view as a hover treatment, which obviously doesn't work on mobile, but J.Crew has a "quick shop" button always ...
4
votes
2answers
355 views

Should I auto register users behind the scene when using social login button?

I am building a service where I am allowing users to login using social buttons (for example, Facebook connect buttons). When a new user clicks on this social login button, I have two options: Auto ...
4
votes
3answers
447 views

Signal Strength or Connection Speed icon [closed]

We have a stand alone application on our site that uses realtime video/audio. We are in the process of adding a connection speed icon but it seems we have some disagreements on the icon that should be ...
4
votes
3answers
298 views

How to improve anonymous statistics reporting rate?

There are many different organizations starting to collect usage statistics in an attempt to improve the usability or user experience of their software. One of the common frustration when designing an ...
4
votes
1answer
99 views

What is the best time to create Usability Goals (or Criteria) for your application/website and on what basis?

We know the characteristics of UI being: Effectiveness Efficiency Error Prevention Memorability Ease of learning Satisfaction While evaluating our design against these measures, it makes sense ...
4
votes
2answers
225 views

Slider control: marker restrictions?

In slider controls, is there any restrictions about slider's marker? Is it context-dependent? For instance, do you feel like this slider (taken from a desktop application built with Flex) could be a ...
4
votes
2answers
241 views

Heuristic Evaluation: only for problems?

I am currently preparing myself to conduct a heuristic evaluation of a web application. I am choosing the main tasks to analyse and I already set up which heuristics I want to follow: Nielsen's 10 ...
4
votes
2answers
107 views

What should the default display in a middle column of a frameset be?

I am working on a site, which displays statistical data about computers (disk, usage, etc...) and there is a web page, which consists of three columns: two smaller on the side, and a large one in the ...
4
votes
2answers
487 views

Tab order for previous/next buttons in a form

We have a multi-step form that has 2 buttons (Previous and Next) at the bottom of each page. The Previous button is on the bottom left-hand side, and the Next on the bottom right-hand side. What ...
4
votes
3answers
570 views

Autocomplete Search takes you directly to product

A user enters text in a search box and a list of autocomplete options appear. The user clicks on one of these suggestions. Should they be sent straight to that product's page, or should they be sent ...
4
votes
2answers
180 views

Contrast on footer and other elements

Is it of good UX practice to reduce the contrast of the footer and some other elements on newsletters and websites? In this first example, the contrast of the footer in a newsletter is reduced, I ...
4
votes
2answers
237 views

Reason why disabling options without explanation is bad?

It seems to be an obvious truth: the user, when presented with the inability to perform an option with no clear reason why, will become frustrated. But are there any usability guidelines which ...
4
votes
3answers
338 views

Standards for HTML access keys

Wanted to see if anyone has done some research on standard HTML access key. I have notices after doing some research many sites including Apple have incorporated the accesskey="s" on its search box. I ...
4
votes
1answer
352 views

Best way to allow registration to an invite only web app?

I'm in the process of planning a web app which will offer an advice service to people who earn above a certain salary threshold. The thinking is that the new users will be procured through their ...
4
votes
3answers
2k views

Let tester directly click on web site to report bugs, similar to bugherd? [closed]

I'm doing website User Testing and want them to report issues by clicking on web site and type text into a comment box. Similar to www.Diigo.com or www.bugherd.com Bugherd is designed for this but it ...
4
votes
2answers
132 views

Is there any research on mitigating the effects of using a non-representative user group on measuring perceived usability?

My client is running a series of vendor demonstration where they want the staff to measure the perceived usability of the system (SUS and SEQ). Originally we asked for a consistent group of ...
4
votes
4answers
230 views

Why do websites of alcohol products ask for age by showing drop downs rather than simply asking if you are of legal drinking age?

Most of them often keep three drop downs and force user to select date, month and year. Then they calculate the age and redirect the user accordingly. Which I find a tedious task in this era. Is ...
4
votes
1answer
201 views

What is the difference between login throttling and temporary account lockout? what impact on the end user?

I am currently working on the redesign of a login page. I have initially suggested that login be throttled whereby pauses (incremental - in number of seconds) are introduced between each failed login ...
4
votes
1answer
140 views

Wizards: should pages with no options the user can change be shown?

I have an install wizard for product X with steps A > B > C>...>G, where C has a single drop-down selector. The drop-down selector in C either has one option, or many options: this is determined by ...
4
votes
1answer
346 views

Is there evidence that users ever look to a website's URL as a breadcrumb for navigation?

On-the-page breadcrumbs often mirror the directory path anyway. To my mind, it stands to reason that that clear, human-readable, hierarchical URLs can enhance a site's usability[1]. But I have no idea ...
4
votes
1answer
160 views

How to make mass mutation intuitive?

We are redesigning an existing application in which the user has a typical master-detail view with basic CRUD operations for a certain entity type. (Actually, the majority of screens are of this ...
4
votes
2answers
363 views

1-column vs n-column timelines / news feeds

Facebook's news feed employs a 1-column layout, whereas Google+ employs multi-columns, depending on the width of the browser. (It appears it's between 1-3 columns). Pinterest have many. Are there ...
4
votes
1answer
405 views

Alternative to a columns of checkboxes in a table

Here's the scenario: A Person has a bunch of Accounts. Accounts may (or may not) have Services attached to it depending on the type of Account. Currently there are two types of Service (indicated by ...
4
votes
2answers
173 views

Maximum usability for purely text-based menus?

I'm designing a 'retro-style' video game, in which the user has to navigate relatively complex (around six or seven options on the screen at a time) text-based menus very often (once every minute, ...
4
votes
2answers
111 views

Tap or Drag to mark a specific point?

The scenario We have a screen with a view containing many small symbols. The user will have to choose a single element. In order to find the correct element, he'll have to pinch and pan. As you can ...
4
votes
2answers
104 views

Should a duplicated record be added to the end or after the selected record?

I'm wondering what the preference (or what makes the most sense) is for duplicating a record in a list. I torn between copying the duplicated item right below the selected one or copying it to the ...