The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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4
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1answer
474 views

Presenting Hierarchical Options

I'm wondering what is considered "best practice" for displaying hierarchical lists that allow selection in a web app. In this case, we're presenting users with the option to select n counties per ...
4
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4answers
984 views

Side Navigation Highlighting Current Page Link Items

I've been working on a side navigation reconstruction project that is now entering the design phase. Through research i've noticed many sites using different colored text to highlight/bookmark user ...
4
votes
3answers
134 views

Tagging Projects on a Portfolio

I am wanting to organize my work on my portfolio with tags. I am wondering if I should have tags describe the type of work and systems used AND a description of what the project is. For example: A ...
4
votes
1answer
278 views

Is there a UI precedent for changing permissions?

I want to keep the pages really clean, so I don't want a button for every feature ("Share this", "Upload", "Edit", etc... pretty soon the page will be covered in buttons). However, I can't think of a ...
4
votes
2answers
259 views

How to encourage users to create more content?

Imagine a web service where users post notes grouped by tags. Notes are public and the tags are essential, because other users will see notes based on its tags (they can 'follow'). I want users to ...
4
votes
2answers
2k views

Form design and placement of action buttons

This question involves a data entry form in a web application. The form will be used in a desktop environment only; there's no need to account for mobile. A single user of this web app could be ...
4
votes
3answers
359 views

Should a Tweet button yield a suggested Tweet over 140 characters?

I found the Stack Exchange Tweet Buttons can do exactly this and posted a Meta question about it. The Tweet Button is for instant, easy sharing, but sometimes an article title can be too long to fit ...
4
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3answers
708 views

Are there any advantages to matte interfaces over glossy interfaces (or vice versa)?

I'm curious about the usability of such interfaces for complex tasks, repetitive tasks. Are there any studies that focus on this comparison? Note: My question is not just about phone interfaces but ...
4
votes
2answers
300 views

Advice on layout/presentation of information to user in web page

I'm developing a website that helps connect nightlife promotion companies with consumers. Each night life company hosts events and various venues and on various nights. I want to give users/consumers ...
4
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3answers
99 views

Ajax login vs navigation

I am redesigning my login page to be a tabbed modal (sign in / register). I asked my wife "which do you prefer, sign in page or a pop up / slide down sign in page," and she surprised me by saying the ...
4
votes
4answers
151 views

How should a small team begin to address usability/UX for a web application when it hasn't been a focus in the past?

I've recently become product manager for a small team - our product is a business management software (HR, Estimating, Contracts, etc). In a survey of our current user base, Usability improvement is ...
4
votes
2answers
77 views

Hit area for items in a grid-page.

I have a landing page with a grid of projects that the user can click into. I'm wondering is it best to: Only make the link/button clickable OR Make the entire box clickable. I'm leaning more ...
4
votes
2answers
286 views

How to design UI to allow user to enter multiple sets of data

I am having some trouble figuring out how to do an interface that has these characteristics: allows user to enter several sets ("cases") of data. Minimum one, and there is no limit but say 12 is ...
4
votes
1answer
340 views

Why don't e-commerce sites use “quick view” on mobile?

I've noticed that e-commerce sites don't use quick view on mobile. Some sites have quick view as a hover treatment, which obviously doesn't work on mobile, but J.Crew has a "quick shop" button always ...
4
votes
2answers
342 views

Should I auto register users behind the scene when using social login button?

I am building a service where I am allowing users to login using social buttons (for example, Facebook connect buttons). When a new user clicks on this social login button, I have two options: Auto ...
4
votes
3answers
443 views

Signal Strength or Connection Speed icon [closed]

We have a stand alone application on our site that uses realtime video/audio. We are in the process of adding a connection speed icon but it seems we have some disagreements on the icon that should be ...
4
votes
3answers
288 views

How to improve anonymous statistics reporting rate?

There are many different organizations starting to collect usage statistics in an attempt to improve the usability or user experience of their software. One of the common frustration when designing an ...
4
votes
1answer
99 views

What is the best time to create Usability Goals (or Criteria) for your application/website and on what basis?

We know the characteristics of UI being: Effectiveness Efficiency Error Prevention Memorability Ease of learning Satisfaction While evaluating our design against these measures, it makes sense ...
4
votes
2answers
219 views

Slider control: marker restrictions?

In slider controls, is there any restrictions about slider's marker? Is it context-dependent? For instance, do you feel like this slider (taken from a desktop application built with Flex) could be a ...
4
votes
2answers
237 views

Heuristic Evaluation: only for problems?

I am currently preparing myself to conduct a heuristic evaluation of a web application. I am choosing the main tasks to analyse and I already set up which heuristics I want to follow: Nielsen's 10 ...
4
votes
2answers
107 views

What should the default display in a middle column of a frameset be?

I am working on a site, which displays statistical data about computers (disk, usage, etc...) and there is a web page, which consists of three columns: two smaller on the side, and a large one in the ...
4
votes
2answers
475 views

Tab order for previous/next buttons in a form

We have a multi-step form that has 2 buttons (Previous and Next) at the bottom of each page. The Previous button is on the bottom left-hand side, and the Next on the bottom right-hand side. What ...
4
votes
3answers
565 views

Autocomplete Search takes you directly to product

A user enters text in a search box and a list of autocomplete options appear. The user clicks on one of these suggestions. Should they be sent straight to that product's page, or should they be sent ...
4
votes
2answers
179 views

Contrast on footer and other elements

Is it of good UX practice to reduce the contrast of the footer and some other elements on newsletters and websites? In this first example, the contrast of the footer in a newsletter is reduced, I ...
4
votes
2answers
222 views

Reason why disabling options without explanation is bad?

It seems to be an obvious truth: the user, when presented with the inability to perform an option with no clear reason why, will become frustrated. But are there any usability guidelines which ...
4
votes
3answers
330 views

Standards for HTML access keys

Wanted to see if anyone has done some research on standard HTML access key. I have notices after doing some research many sites including Apple have incorporated the accesskey="s" on its search box. I ...
4
votes
1answer
342 views

Best way to allow registration to an invite only web app?

I'm in the process of planning a web app which will offer an advice service to people who earn above a certain salary threshold. The thinking is that the new users will be procured through their ...
4
votes
3answers
2k views

Let tester directly click on web site to report bugs, similar to bugherd? [closed]

I'm doing website User Testing and want them to report issues by clicking on web site and type text into a comment box. Similar to www.Diigo.com or www.bugherd.com Bugherd is designed for this but it ...
4
votes
2answers
132 views

Is there any research on mitigating the effects of using a non-representative user group on measuring perceived usability?

My client is running a series of vendor demonstration where they want the staff to measure the perceived usability of the system (SUS and SEQ). Originally we asked for a consistent group of ...
4
votes
1answer
196 views

What is the difference between login throttling and temporary account lockout? what impact on the end user?

I am currently working on the redesign of a login page. I have initially suggested that login be throttled whereby pauses (incremental - in number of seconds) are introduced between each failed login ...
4
votes
1answer
124 views

Wizards: should pages with no options the user can change be shown?

I have an install wizard for product X with steps A > B > C>...>G, where C has a single drop-down selector. The drop-down selector in C either has one option, or many options: this is determined by ...
4
votes
1answer
341 views

Is there evidence that users ever look to a website's URL as a breadcrumb for navigation?

On-the-page breadcrumbs often mirror the directory path anyway. To my mind, it stands to reason that that clear, human-readable, hierarchical URLs can enhance a site's usability[1]. But I have no idea ...
4
votes
1answer
160 views

How to make mass mutation intuitive?

We are redesigning an existing application in which the user has a typical master-detail view with basic CRUD operations for a certain entity type. (Actually, the majority of screens are of this ...
4
votes
2answers
349 views

1-column vs n-column timelines / news feeds

Facebook's news feed employs a 1-column layout, whereas Google+ employs multi-columns, depending on the width of the browser. (It appears it's between 1-3 columns). Pinterest have many. Are there ...
4
votes
1answer
399 views

Alternative to a columns of checkboxes in a table

Here's the scenario: A Person has a bunch of Accounts. Accounts may (or may not) have Services attached to it depending on the type of Account. Currently there are two types of Service (indicated by ...
4
votes
2answers
169 views

Maximum usability for purely text-based menus?

I'm designing a 'retro-style' video game, in which the user has to navigate relatively complex (around six or seven options on the screen at a time) text-based menus very often (once every minute, ...
4
votes
2answers
111 views

Tap or Drag to mark a specific point?

The scenario We have a screen with a view containing many small symbols. The user will have to choose a single element. In order to find the correct element, he'll have to pinch and pan. As you can ...
4
votes
1answer
125 views

Encryption of chat messages and possibility of password loss

I have a client-server chat like app. I would like to add an encryption of messages for users. So, that they will be sure that no one, even service owner, can read their confidential information. I'm ...
4
votes
2answers
104 views

How to differentiate between items a user 'Appreciates' and the 'Appreciations Received' from others

I am building a feature that gives my users the ability to "Appreciate" other users' images, posts and content. But I can not find a elegant method of displaying the two different types of ...
4
votes
1answer
363 views

In a grouped list - moving items nicely from one group to another

I have a web app. On one of the screens I have a grouped list similar to the iPhone address book for example : Imagine I can tap on Steve Becker and his name changes to Steve Acker. His item will ...
4
votes
3answers
90 views

How to add dependencies between tasks in a list

I have a list of tasks that can be dependent on each other, e.g. task #2 cannot be begun until task #1 has completed. In schematics, it might look like this Id | Dependency ----+----------- #1 | ...
4
votes
2answers
294 views

What kind of language is most acceptable for placeholder text?

I have a form that displays the user's current address and allows them to change it. I have a preferred format that I want so I want to provide hints to them as to what is acceptable and what goes ...
4
votes
5answers
336 views

Tabbed Pane : Multi-row style. To jump or not?

Most applications that have tabbed panes use the standard Windows style of dealing with multiple rows of tabs. Ie. if a tab in the back row is clicked then the WHOLE row jumps forward, and the forward ...
4
votes
5answers
2k views

Why do many/most (Android) phones have the power button opposite the volume buttons?

I have just bought a Nexus 5 phone. I love the phone, but like my previous two phones it gives me grief when turning the thing on or off. The problem is that the power button is almost directly ...
4
votes
2answers
542 views

Measuring/Quantifying Usability & User Experience

This morning i was looking online for articles that could lead me to a method that can be used to measure/quantify usability & user experience. The method i was interested in finding more ...
4
votes
3answers
150 views

Navigation on side – dealing with link lengths – different font sizes?

At the moment I am building a webpage where the main navigation is located on the side, not at the top. The page uses a CMS where the user can create own menu links. That means if someone enters a ...
4
votes
2answers
173 views

How to recruit participants for usability study of a mobile app?

I'm currently designing an Android app and would like to do a usability study to test how the app works with the target audience. I have a question regarding recruiting participants. Since there are ...
4
votes
1answer
361 views

How do you handle panning a map embedded on a scrollable web page for touch devices?

I'm currently developing a dashboard-style web interface with an embedded Bing V7 map and it's working great. On a tablet, usually the map will be shown half above 'the fold' and half below. This ...
4
votes
2answers
172 views

position-based application switching in traditional window managers

I have a related question on SU that is asking for any tools which apply this concept: Suppose that I've got a perfectly reasonable set of two terminal windows, two web browsers, and one email ...
4
votes
2answers
646 views

Opens in a new window icon placement

When using an icon to represent a link I believe the standard convention is [icon] [Link]. A colleague has raised the point that for links that open in a new window, the icon should appear after the ...