The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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4
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2answers
612 views

Inputs for difficult form

we have difficult form in our application. There are inputs for start date, end date, full name, phone and e-mail adress and section for count of persons on rooms (adult/child...). The basic ...
4
votes
4answers
207 views

What practical steps can I take to reduce bias in usability testing?

I'm acutely sensitive to bias in usability testing. For example, I'm aware that task-selection bias is an issue, so I try to keep the tests more open/loose and let participants explore. I know that ...
4
votes
2answers
517 views

Measuring “point and click” accuracy/speed of mouse vs trackpad

Are there any quantitative experiments that have studied (or that can be used to study) the usability of the trackpad vs the mouse, for the task of point and click? vs Say, for example, that we ...
4
votes
1answer
480 views

When to use cancel, done and back text buttons?

All the buttons mentioned in the title above have similar actions. They move the user back to the previous screen in mobile apps. What option is best to use consistently?
4
votes
5answers
372 views

Is it a bad idea to have all credit card fields on one horizontal line?

My checkout form is a bit long and I don't like it, so I placed credit card fields on one line. Is it a bad idea to have all the fields on one line horizontally like the image below?
4
votes
3answers
333 views

Long Form, What to Place First: Required or Optional Fields?

We have a very long form, 40 fields. Q1: Where we should place the required fields, at the top or at the bottom? Q2: Based on the first question, where we should place the submit button? Top, bottom ...
4
votes
1answer
213 views

Tree manage in ribbon UI

I'm implementing ribbon UI in one of my application. It manages some trees so I move all the options to the ribbon (contextual tabs) but it just doesn't look fluent. Is placing tree options ...
4
votes
3answers
66 views

How do you show that a feature can be selected individually or combined with another feature?

The user has 3 options/features to choose from, but here is the problem: Each feature can be selected separately/on its own. Feature A can be selected/combined with feature B. Feature B can be ...
4
votes
2answers
145 views

Conditioning users

Playing around with my heat in my new vw gti ;), I noticed when you press the heated seats button once, it's starts you off with maximum greatness (3 / 3) press it again it goes down ( 2 / 3) (1 / 3) ...
4
votes
3answers
311 views

Is using an entire banner as a link bad usability?

I am working on a eCommerce site which has a large hero banner space which scrolls through a number of 865 X 450 px banners. Each of these banners is linked to a specific offer in the site. When I ...
4
votes
2answers
2k views

Would it be better to show a calendar picker by default instead of an input field with pop-up date picker?

On a travel site which is for Desktop, iPhone, iPad too, would it be better for UX and Accessibility to show the calendar itself on page by default Like this Or the most popular way, a input box ...
4
votes
2answers
1k views

Another word for a group of people

I am creating a facility to allow people to create groups to put people in that they like to keep in touch. I need a name for these groups and the obvious answer is 'group'. However, groups are ...
4
votes
2answers
156 views

Field Highlighting

How to represent a data that is good/acceptable, and data that is not acceptable? Currently I am using green for good data and red for bad data with bold font. Please suggest. Let me tell you the ...
4
votes
3answers
206 views

HTML vs. PDF — What are the Pros and Cons of PDF?

From 2003: http://www.nngroup.com/articles/pdf-unfit-for-human-consumption/ PDF is good for printing, but that's it. Don't use it for online presentation. Since then more and more devices can ...
4
votes
4answers
229 views

Interested in why the “Sign In” options are sometimes so trivially designed compared to the “Sign Up” option?

Over the past few months I've noticed a lot of big name websites that seem to trivialize the "Sign In" design in comparison to the "Sign Up" design, which is much more centrally located, and usually ...
4
votes
1answer
214 views

What is a good name length limit? [duplicate]

Our names are personal things that people attach great value to, so in general we should try to accommodate a person's full name. However at the same time, a persons name (especially in an app) is ...
4
votes
2answers
1k views

How to layout form navigation for best usability?

Is there any usability study about layout of form buttons? I have a simple registration process. The user is guided with several forms through the process. Each form has a <next> and a ...
4
votes
5answers
2k views

Should mobile navigation be aligned to the left or right?

I apologise if this question is a duplicate. On a quick browse I couldn't see anything referring to this. I've always aligned my navigation icon on mobile to the right. Mainly because I just assumed ...
4
votes
2answers
190 views

Adding new data while filtering current data

I'm working on a table that includes employee data (Name, Age, Position). Above the table I have a live filter that can filter the data by Age Group and Position. I'd also like the possibility of ...
4
votes
3answers
271 views

When do you present a website UX survey?

I'm wanting to build a usability survey on a website that's used by mortgage brokers. It's a website where users will come not to browse, but to find mortgage product information while a client is ...
4
votes
3answers
582 views

Should email verification links expire?

It's a common practice for websites to send email verification links on sign up. Should these verification links expire? I know about a bunch of website where they do and I wonder why?
4
votes
1answer
430 views

Presenting Hierarchical Options

I'm wondering what is considered "best practice" for displaying hierarchical lists that allow selection in a web app. In this case, we're presenting users with the option to select n counties per ...
4
votes
4answers
820 views

Side Navigation Highlighting Current Page Link Items

I've been working on a side navigation reconstruction project that is now entering the design phase. Through research i've noticed many sites using different colored text to highlight/bookmark user ...
4
votes
3answers
130 views

Tagging Projects on a Portfolio

I am wanting to organize my work on my portfolio with tags. I am wondering if I should have tags describe the type of work and systems used AND a description of what the project is. For example: A ...
4
votes
1answer
270 views

Is there a UI precedent for changing permissions?

I want to keep the pages really clean, so I don't want a button for every feature ("Share this", "Upload", "Edit", etc... pretty soon the page will be covered in buttons). However, I can't think of a ...
4
votes
2answers
254 views

How to encourage users to create more content?

Imagine a web service where users post notes grouped by tags. Notes are public and the tags are essential, because other users will see notes based on its tags (they can 'follow'). I want users to ...
4
votes
2answers
2k views

Form design and placement of action buttons

This question involves a data entry form in a web application. The form will be used in a desktop environment only; there's no need to account for mobile. A single user of this web app could be ...
4
votes
3answers
350 views

Should a Tweet button yield a suggested Tweet over 140 characters?

I found the Stack Exchange Tweet Buttons can do exactly this and posted a Meta question about it. The Tweet Button is for instant, easy sharing, but sometimes an article title can be too long to fit ...
4
votes
3answers
698 views

Are there any advantages to matte interfaces over glossy interfaces (or vice versa)?

I'm curious about the usability of such interfaces for complex tasks, repetitive tasks. Are there any studies that focus on this comparison? Note: My question is not just about phone interfaces but ...
4
votes
2answers
625 views

Best way to handle mobile website terms and conditions?

A form I am optimising for mobile has specific references to terms and conditions in numerous times (not just at the end usual checkbox, for example "We need this detail to sometimes contact you, read ...
4
votes
2answers
296 views

Advice on layout/presentation of information to user in web page

I'm developing a website that helps connect nightlife promotion companies with consumers. Each night life company hosts events and various venues and on various nights. I want to give users/consumers ...
4
votes
4answers
137 views

How should a small team begin to address usability/UX for a web application when it hasn't been a focus in the past?

I've recently become product manager for a small team - our product is a business management software (HR, Estimating, Contracts, etc). In a survey of our current user base, Usability improvement is ...
4
votes
1answer
110 views

Is there a common practice for cases of very delayed responses?

I'm wondering what the behavior should be for an interaction in which the user sends a query but the data reply takes several minutes (more time than in probable for the user to look at a loader or ...
4
votes
2answers
71 views

Hit area for items in a grid-page.

I have a landing page with a grid of projects that the user can click into. I'm wondering is it best to: Only make the link/button clickable OR Make the entire box clickable. I'm leaning more ...
4
votes
1answer
269 views

Why don't e-commerce sites use “quick view” on mobile?

I've noticed that e-commerce sites don't use quick view on mobile. Some sites have quick view as a hover treatment, which obviously doesn't work on mobile, but J.Crew has a "quick shop" button always ...
4
votes
2answers
290 views

Should I auto register users behind the scene when using social login button?

I am building a service where I am allowing users to login using social buttons (for example, Facebook connect buttons). When a new user clicks on this social login button, I have two options: Auto ...
4
votes
3answers
410 views

Signal Strength or Connection Speed icon [closed]

We have a stand alone application on our site that uses realtime video/audio. We are in the process of adding a connection speed icon but it seems we have some disagreements on the icon that should be ...
4
votes
3answers
258 views

How to improve anonymous statistics reporting rate?

There are many different organizations starting to collect usage statistics in an attempt to improve the usability or user experience of their software. One of the common frustration when designing an ...
4
votes
1answer
99 views

What is the best time to create Usability Goals (or Criteria) for your application/website and on what basis?

We know the characteristics of UI being: Effectiveness Efficiency Error Prevention Memorability Ease of learning Satisfaction While evaluating our design against these measures, it makes sense ...
4
votes
2answers
204 views

Slider control: marker restrictions?

In slider controls, is there any restrictions about slider's marker? Is it context-dependent? For instance, do you feel like this slider (taken from a desktop application built with Flex) could be a ...
4
votes
2answers
231 views

Heuristic Evaluation: only for problems?

I am currently preparing myself to conduct a heuristic evaluation of a web application. I am choosing the main tasks to analyse and I already set up which heuristics I want to follow: Nielsen's 10 ...
4
votes
2answers
104 views

What should the default display in a middle column of a frameset be?

I am working on a site, which displays statistical data about computers (disk, usage, etc...) and there is a web page, which consists of three columns: two smaller on the side, and a large one in the ...
4
votes
2answers
409 views

Tab order for previous/next buttons in a form

We have a multi-step form that has 2 buttons (Previous and Next) at the bottom of each page. The Previous button is on the bottom left-hand side, and the Next on the bottom right-hand side. What ...
4
votes
3answers
507 views

Autocomplete Search takes you directly to product

A user enters text in a search box and a list of autocomplete options appear. The user clicks on one of these suggestions. Should they be sent straight to that product's page, or should they be sent ...
4
votes
2answers
171 views

Contrast on footer and other elements

Is it of good UX practice to reduce the contrast of the footer and some other elements on newsletters and websites? In this first example, the contrast of the footer in a newsletter is reduced, I ...
4
votes
2answers
216 views

Reason why disabling options without explanation is bad?

It seems to be an obvious truth: the user, when presented with the inability to perform an option with no clear reason why, will become frustrated. But are there any usability guidelines which ...
4
votes
3answers
314 views

Standards for HTML access keys

Wanted to see if anyone has done some research on standard HTML access key. I have notices after doing some research many sites including Apple have incorporated the accesskey="s" on its search box. I ...
4
votes
1answer
310 views

Best way to allow registration to an invite only web app?

I'm in the process of planning a web app which will offer an advice service to people who earn above a certain salary threshold. The thinking is that the new users will be procured through their ...
4
votes
3answers
2k views

Let tester directly click on web site to report bugs, similar to bugherd? [closed]

I'm doing website User Testing and want them to report issues by clicking on web site and type text into a comment box. Similar to www.Diigo.com or www.bugherd.com Bugherd is designed for this but it ...
4
votes
2answers
131 views

Is there any research on mitigating the effects of using a non-representative user group on measuring perceived usability?

My client is running a series of vendor demonstration where they want the staff to measure the perceived usability of the system (SUS and SEQ). Originally we asked for a consistent group of ...