The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

learn more… | top users | synonyms

4
votes
3answers
687 views

Are there any advantages to matte interfaces over glossy interfaces (or vice versa)?

I'm curious about the usability of such interfaces for complex tasks, repetitive tasks. Are there any studies that focus on this comparison? Note: My question is not just about phone interfaces but ...
4
votes
2answers
590 views

Best way to handle mobile website terms and conditions?

A form I am optimising for mobile has specific references to terms and conditions in numerous times (not just at the end usual checkbox, for example "We need this detail to sometimes contact you, read ...
4
votes
2answers
292 views

Advice on layout/presentation of information to user in web page

I'm developing a website that helps connect nightlife promotion companies with consumers. Each night life company hosts events and various venues and on various nights. I want to give users/consumers ...
4
votes
1answer
235 views

Why don't e-commerce sites use “quick view” on mobile?

I've noticed that e-commerce sites don't use quick view on mobile. Some sites have quick view as a hover treatment, which obviously doesn't work on mobile, but J.Crew has a "quick shop" button always ...
4
votes
2answers
256 views

Should I auto register users behind the scene when using social login button?

I am building a service where I am allowing users to login using social buttons (for example, Facebook connect buttons). When a new user clicks on this social login button, I have two options: Auto ...
4
votes
3answers
215 views

How to improve anonymous statistics reporting rate?

There are many different organizations starting to collect usage statistics in an attempt to improve the usability or user experience of their software. One of the common frustration when designing an ...
4
votes
2answers
195 views

Slider control: marker restrictions?

In slider controls, is there any restrictions about slider's marker? Is it context-dependent? For instance, do you feel like this slider (taken from a desktop application built with Flex) could be a ...
4
votes
2answers
214 views

Heuristic Evaluation: only for problems?

I am currently preparing myself to conduct a heuristic evaluation of a web application. I am choosing the main tasks to analyse and I already set up which heuristics I want to follow: Nielsen's 10 ...
4
votes
2answers
103 views

What should the default display in a middle column of a frameset be?

I am working on a site, which displays statistical data about computers (disk, usage, etc...) and there is a web page, which consists of three columns: two smaller on the side, and a large one in the ...
4
votes
2answers
337 views

Tab order for previous/next buttons in a form

We have a multi-step form that has 2 buttons (Previous and Next) at the bottom of each page. The Previous button is on the bottom left-hand side, and the Next on the bottom right-hand side. What ...
4
votes
3answers
454 views

Autocomplete Search takes you directly to product

A user enters text in a search box and a list of autocomplete options appear. The user clicks on one of these suggestions. Should they be sent straight to that product's page, or should they be sent ...
4
votes
2answers
164 views

Contrast on footer and other elements

Is it of good UX practice to reduce the contrast of the footer and some other elements on newsletters and websites? In this first example, the contrast of the footer in a newsletter is reduced, I ...
4
votes
4answers
711 views

Side Navigation Highlighting Current Page Link Items

I've been working on a side navigation reconstruction project that is now entering the design phase. Through research i've noticed many sites using different colored text to highlight/bookmark user ...
4
votes
2answers
214 views

Reason why disabling options without explanation is bad?

It seems to be an obvious truth: the user, when presented with the inability to perform an option with no clear reason why, will become frustrated. But are there any usability guidelines which ...
4
votes
3answers
307 views

Standards for HTML access keys

Wanted to see if anyone has done some research on standard HTML access key. I have notices after doing some research many sites including Apple have incorporated the accesskey="s" on its search box. I ...
4
votes
1answer
293 views

Best way to allow registration to an invite only web app?

I'm in the process of planning a web app which will offer an advice service to people who earn above a certain salary threshold. The thinking is that the new users will be procured through their ...
4
votes
3answers
2k views

Let tester directly click on web site to report bugs, similar to bugherd? [closed]

I'm doing website User Testing and want them to report issues by clicking on web site and type text into a comment box. Similar to www.Diigo.com or www.bugherd.com Bugherd is designed for this but it ...
4
votes
2answers
131 views

Is there any research on mitigating the effects of using a non-representative user group on measuring perceived usability?

My client is running a series of vendor demonstration where they want the staff to measure the perceived usability of the system (SUS and SEQ). Originally we asked for a consistent group of ...
4
votes
3answers
72 views

Where did the pattern of displaying username in the top right emerge?

What was the initial intention of displaying the user's name along with the avatar on the top right of the app-bar? This is fairly common in some sites like Facebook, OneDrive etc., while other ...
4
votes
1answer
140 views

What is the difference between login throttling and temporary account lockout? what impact on the end user?

I am currently working on the redesign of a login page. I have initially suggested that login be throttled whereby pauses (incremental - in number of seconds) are introduced between each failed login ...
4
votes
4answers
313 views

Standardization vs uniqueness in web design

It seems to me that standardised interfaces are regarded as a good thing in interface design, since it allows users to reuse their knowledge in different interfaces. This seems very true in desktop ...
4
votes
1answer
281 views

Is there evidence that users ever look to a website's URL as a breadcrumb for navigation?

On-the-page breadcrumbs often mirror the directory path anyway. To my mind, it stands to reason that that clear, human-readable, hierarchical URLs can enhance a site's usability[1]. But I have no idea ...
4
votes
1answer
153 views

How to make mass mutation intuitive?

We are redesigning an existing application in which the user has a typical master-detail view with basic CRUD operations for a certain entity type. (Actually, the majority of screens are of this ...
4
votes
1answer
356 views

Alternative to a columns of checkboxes in a table

Here's the scenario: A Person has a bunch of Accounts. Accounts may (or may not) have Services attached to it depending on the type of Account. Currently there are two types of Service (indicated by ...
4
votes
2answers
103 views

Tap or Drag to mark a specific point?

The scenario We have a screen with a view containing many small symbols. The user will have to choose a single element. In order to find the correct element, he'll have to pinch and pan. As you can ...
4
votes
1answer
120 views

Encryption of chat messages and possibility of password loss

I have a client-server chat like app. I would like to add an encryption of messages for users. So, that they will be sure that no one, even service owner, can read their confidential information. I'm ...
4
votes
2answers
100 views

How to differentiate between items a user 'Appreciates' and the 'Appreciations Received' from others

I am building a feature that gives my users the ability to "Appreciate" other users' images, posts and content. But I can not find a elegant method of displaying the two different types of ...
4
votes
1answer
338 views

In a grouped list - moving items nicely from one group to another

I have a web app. On one of the screens I have a grouped list similar to the iPhone address book for example : Imagine I can tap on Steve Becker and his name changes to Steve Acker. His item will ...
4
votes
2answers
272 views

What kind of language is most acceptable for placeholder text?

I have a form that displays the user's current address and allows them to change it. I have a preferred format that I want so I want to provide hints to them as to what is acceptable and what goes ...
4
votes
3answers
142 views

Navigation on side – dealing with link lengths – different font sizes?

At the moment I am building a webpage where the main navigation is located on the side, not at the top. The page uses a CMS where the user can create own menu links. That means if someone enters a ...
4
votes
2answers
157 views

How to recruit participants for usability study of a mobile app?

I'm currently designing an Android app and would like to do a usability study to test how the app works with the target audience. I have a question regarding recruiting participants. Since there are ...
4
votes
2answers
160 views

position-based application switching in traditional window managers

I have a related question on SU that is asking for any tools which apply this concept: Suppose that I've got a perfectly reasonable set of two terminal windows, two web browsers, and one email ...
4
votes
2answers
497 views

Opens in a new window icon placement

When using an icon to represent a link I believe the standard convention is [icon] [Link]. A colleague has raised the point that for links that open in a new window, the icon should appear after the ...
4
votes
3answers
234 views

Hover state for Step-based navigation

I'm stumped on figuring out what the proper hover state for a step-based navigation workflow should be. The navigation appears below. There are 3 states. Completed, Active, and Not-Yet-Completed. The ...
4
votes
1answer
124 views

How to show people where they are in a site structure on mobile devices

One of the oldest rules when it comes to navigation and page design is to make it clear where the users are on the site, where they have been and where they could go next. Usually this is solved by ...
4
votes
1answer
1k views

Are in-app tabs bad practice?

I have certain advanced use cases of a web-app that can be handled by allowing users to open details of items in new tabs (i.e. a single page app with an unlimited row of in-app tabs which imitate the ...
4
votes
3answers
517 views

Pagination usability in eCommerce

I've started to read that pagination in eCommerce is bad practice because of the implications it has on SEO (seo source 1 and seo source 2) . However, I feel like every site out there users pagination ...
4
votes
3answers
819 views

What is the best model for editing and viewing data that is summarized in a table?

I am designing a web application that has several tables displaying many rows of user entered objects. My users are fairly technically savvy. I’d like to bring the user to a place where they can view ...
4
votes
3answers
983 views

How can I incorporate IAB advertising banner standards in a 960 grid layout?

When I try to prototype a website thinking in the IAB display advertising guidelines using a grid system (960gs - 10-60-10) the only banner that fits in a 3 column space it's the half banner (300x250) ...
4
votes
1answer
249 views

How should I visualize the frequency of events?

I have a series of events during the day. If I group them in hours I might have something like this: 20 events from 10:00:00 to 10:59:59 30 events from 11:00:00 to 11:59:59 10 events from 12:00:00 ...
4
votes
2answers
260 views

How would a perfect overview for 400 competitors look like?

I have to create an overview for a competition with about ±400 competitors. They are separate in the "best 100"-group and the others. A random number of competitors shown as thumbnails with (if so) ...
4
votes
1answer
332 views

Which implementation for a dynamic hierarchy tree will show as much info as possible while still allow seeing the changes made in the background?

I'm in the middle of building a search engine website for a specific corpus. We've already implemented most of the menus and the structure of the website. recently we got some feedback that forced us ...
4
votes
3answers
857 views

Using radio buttons or drop down list when the number of options can vary greatly

I am designing a web application which consists of several modules, and for some of these modules the user must be able to select how many/which sources of data to display in the module. I had ...
4
votes
5answers
521 views

Is 'usability' enough for a company portal?

I want to know if this argument is a common one that is made - as it's one I was intending to conclude a report with. I have been asked to advise on how to improve the usability of a company portal. ...
4
votes
1answer
93 views

Should link to restore user account lead him to login page?

Pinterest has a deactivate my account function. After user deactivates his account, he gets an email with Reactivate account link: Here Reactivate button links to login form with username and ...
4
votes
1answer
729 views

Idea for improved usability for HTML form checkboxes and radio buttons [duplicate]

Possible Duplicate: Should the cursor change to pointer over radio buttons, checkboxes, their labels and selects? My problem is that the little checkbox and radio buttons for form controls ...
4
votes
1answer
191 views

Where to place optimization controls in a scheduling interface with several vehicles and optimization criteria?

I'm involved in the design of a vehicle routing interface. It mainly consists of a Gantt-Chart, where jobs are arranged in a timeline. Each job is carried out at a different location. The total travel ...
4
votes
1answer
217 views

How to manage actions that could be nested 3 or 4 levels deep?

I have a site that has a main menu that is tabbed, and a sub-menu that always displays actions for the current selected tab. For more areas on the site, this works perfectly, but one of the tabs is ...
4
votes
1answer
1k views

Studies showing significant usability differences between Windows and Mac OS X?

Everybody has their pet gripes about one or the other, but I'm curious if there is any actual science showing that "The Windows Way" or "The Mac Way" is significantly better for some task. Just to be ...
4
votes
2answers
310 views

How can we have usability and UX tests around PAN (personal area network) gadgets interfaces?

Our gadgets around us are changing and I think that it will continue for a while. I really wonder if there is a nice example about usability and overall experience testing methods for Personal area ...