The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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169 views

Should certain functions be “hard to find” for powerusers to discover?

This is more of a fundamental question about access to the "poweruser" features for an application. One side thinks that power features should be more or less, "tough to find" and leaves the curious ...
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5answers
5k views

What are good questions to ask when interviewing intranet users for persona development? [duplicate]

I'm part of an external team hired to improve a software engineering company's intranet. I have been tasked with developing a usable set of personas out of a pool of around 300 employees. The ...
5
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4answers
443 views

how to make compact UI for lists

I'm making an app with 2 lists in the main screen, and the space allocated for the 2 lists are equal. So there will be only 5 items visible for each list. I'm thinking of an improvement on making ...
5
votes
2answers
170 views

Does a loading animation on a websites initial load improve usability?

I'm working on a site where I am being asked to implement a loading animation on page loads. Essentially, the site will display a loading animation as soon as possible, which will go away once all of ...
5
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3answers
468 views

Usability of nested accordions

I have seen some interface designs that nest accordions that show/hide information at more than one level of hierarchy. The example show also uses both vertical and horizontal hierarchies to add ...
5
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3answers
1k views

Input mask on credit card number & SSN

Our company is discussing the use of an input mask (asterisk) on credit card numbers and social security numbers. I'm completely against masking the CCN, from a UX perspective, especially since our ...
5
votes
3answers
220 views

Fusing words for website name: confusing or doable?

Arguably UX starts with the domainname. Well perhaps a bit far-fetched, so please feel free to suggest what might be a bitter fit than UX.SE for this question, but here it is anyhow. I'm looking at ...
5
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3answers
215 views

To preselect or not preselect checkboxes

Lets say you want to customize and buy a new car online. You get to choose from a list of options for the interior. (Radio, Nav System, Leather or Cloth seats, powered windows, doors, locks, etc..) ...
5
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2answers
190 views

How can I encourage users to select the 'correct' reason on a contact form instead of just the one which actually sends a message?

On one of my sites I have a contact form. And on that form the user is first asked to select from a short list of common reasons for why they wish to contact me. The actual form itself will either be ...
5
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4answers
826 views

Best possible way to test a Web app or Website?

I am assigned to test a new web app that my company has to release in few weeks. Though through continuous testing and forking I indeed found some bugs. But I want to make my testing more foolproof. ...
5
votes
4answers
703 views

Do pull down buttons confuse users about the actions they perform?

Pull down buttons (if that's their official name) are starting to pop up here and there. For example, if you look at Eclipse it seems that almost everything is a pull down button. Personally I find ...
5
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1answer
349 views

Is there any attempt to standardize a “cancel” action in elevator buttons?

I live in a country where only a few (I've heard of 2 or 3) elevators has the option to toggle back a pressed button in order to cancel the request. Of course, I'm waiting for all elevator buttons ...
5
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3answers
345 views

Single-character convention for weekdays?

In the ever challenging pursuit of simplifying visuals for Users, an issue came up while web developing. It is a relative simple issue: I want to offer Users a selection for weekdays using only one ...
5
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3answers
391 views

Is UX design subject to disruptive innovations?

Do you think that UX design in computers is subject to disruptive innovations in similar ways that computer programming and hardware engineering are? I am specifically focusing on the core way we ...
5
votes
2answers
272 views

Arrow-border vs open-border for currently selected item in a vertical menu

Arrow border: Open border: Which gives a better user experience, and why?
5
votes
5answers
179 views

Is it okay to have a login requiring users to first select from multiple services?

We have two services with logins on a page. Should we consider having a single login box which asks users to select which service they want to log in to before hitting the login button rather than two ...
5
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2answers
167 views

Should I use pagination in a forum's thread

I am designing a forum with large discussions, with no specific need to order answers. Do I need to implement pagination or should I maintain one unique page per thread?
5
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4answers
286 views

Videos on landing pages

Is it a good ideal to feature videos on landing pages or should their primary purpose be to signpost users to content elsewhere? I am developing a set of pages for an event, it is supported by a ...
5
votes
3answers
687 views

Filter options - Preferable to use an 'all' box or a 'clear' link to restore default settings?

I'm currently working on a search engine, filter options are provided to allow users to refine their searches. Example: TYPE [box] Firm [box] Lawyer [box] Transaction [box] Company When the ...
5
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3answers
511 views

Refresh button on a website

Is it useful/sensible to display a 'Refresh' button on a website's page (simple page, not dialog!), like the picture below? First I thought it's a good idea, but know I start to think it's not so ...
5
votes
2answers
406 views

designing for 45+ years old users

What are the things I need to consider when I design for the users that are 45-70 old? I know a little about vision, hearing and dexterity problems, but what are other problems that some of you ...
5
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3answers
801 views

How to Find the Best Icon to Represent a Concept?

I am developing a visual programming language, and after reading this paper it looks as if icons are a very good solution to improve the language and increase understanding. But since I am a ...
5
votes
3answers
264 views

Home page with two types of profile signup

I'm working on a site where it offers online service for two types of users ("service providers" and "service seekers"). Users are required to signup with the type of profile they belong to. We are in ...
5
votes
1answer
403 views

Is it ok to have the secondary navigation in the right-hand column?

I've noticed this on thefader.com. my concern is that this is a uncommon place for a subnav and will be mixed-in with ads. further, our site is pretty content-heavy. thoughts?
5
votes
1answer
435 views

Price plan table with multiple payment options

I have a pricing plan table with multiple payment options. I'm not sure whether it is best to place the pricing options in a drop-down (and fire off the submit on the "onchange" event) or simply have ...
5
votes
2answers
261 views

Password and in place editing

I decided to support in place editing for a simple user table. I am not sure what i should do about password... When i create a new user i can have a textbox to type... When viewing i can hide then ...
5
votes
1answer
121 views

Is there a common practice for cases of very delayed responses?

I'm wondering what the behavior should be for an interaction in which the user sends a query but the data reply takes several minutes (more time than in probable for the user to look at a loader or ...
5
votes
2answers
306 views

Anything I could do to improve my sign up form?

So I think that I'm finally at a point where I can say that my sign up form for desktop users is pretty much done. I've tried to make it user friendly at first sight by keeping it as short as ...
5
votes
4answers
155 views

How should I order arguments to my import/export commands?

I'm developing a distributed project management tool with a command line interface. I have two commands relating to initially copying a project to/from a hub. The export command looks like this: prog ...
5
votes
1answer
171 views

Resorting items after editing on a paginated page

We show a list of users in a paginated fashion (10 rows per page). There is a column to flip the status of an user to activate or disable. Assuming I am in the 3rd page and I am disabling a user. ...
5
votes
4answers
2k views

What is the best mechanism for language and country selection?

I need my users to choose their country to use my site. The French version has a totally different setup to the English version, for example. I'm The trouble is, if I merely ask the user for their ...
5
votes
2answers
293 views

How to present filters graphically?

I'm creating a UI which allows users to specify filters, such as Age > 18. Until now, this has been quite straightforward as all it required was a simple layout as shown below: However, besides ...
5
votes
2answers
461 views

Inputting addresses using autocomplete

I have a web application where the user will need to fill many addresses (a few users entering the addresses of other people). It uses autocomplete to speed things up and to reduce duplication (the ...
5
votes
1answer
162 views

Should user be notified about technically unavailable features?

I'm going to implement a non-essential feature on a website. This feature will not be available for all browsers and, therefore, all users. Should I just hide the button that activates it? Or should ...
5
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3answers
186 views

What are the advantages of existing real world patterns in Information Architecture

When explaining real data structures to users, companies often use a parallel to the real world to help explain it. An example is the newsstand on an iPhone. When is it a good idea to do something ...
5
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2answers
1k views

Citing the 10 heuristics of Jakob Nielsen

I am writing a research proposal, I expect those who read it might have very little knowledge about usability. I wanted to cite the 10 heuristics of Jakob Nielsen. Is there a paper/book that talks ...
5
votes
2answers
333 views

Where can I find research on readability of web sites?

I am looking specifically for text alignment (e.g. left vs. full justification) and what size/width text sections ideally have.
5
votes
3answers
416 views

Is Markdown fundamentally unfriendly for most users? [duplicate]

Possible Duplicate: Is Markdown Friendly Enough for Non-Technical Users? I'd love to know if using Markdown for a non-technical user base is fundamentally bad UX. Are there any studies that ...
5
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2answers
2k views

Difference between android and ipad application

What are the key factors which makes an app more of android or iPad specific. Would like to hear about usability part of it also.
5
votes
3answers
835 views

Permissions and Roles

I'm attempting to implement an interface for managing user roles. Each role can be allowed access to specific modules. Within those modules the user is also allowed access to specific activities. ...
5
votes
2answers
117 views

In a website, how to make two segments of users follow the desired path

I was asked to design a website for a company that has two different segments: B2C (business to customers) and B2B (business 2 business)... The company says both segments are equally important. How ...
5
votes
2answers
353 views

User Experience for Image crop/resize/position

I'm a programmer first, so I'm not very good at these sort of things -- I've been building myself a image resizer/cropper/positioner for my own html pages ... however, most tools I've used that are ...
5
votes
1answer
232 views

How to add a details link on a table when each cell is already a link?

I have a table on which each cell is already a link to a different section (eg. the row contains 'Name', 'Location' and 'Type' columns and clicking the name cell takes you to the Show action of that ...
5
votes
5answers
286 views

How can I measure why users never return to a web app?

I'm working on an application that's been in use for the past 3 years. It's a web-based product and we have been tracking its usage using Google analytics for the past 6 months (since the time I ...
5
votes
3answers
564 views

What's the best solution to show the average results of a review?

I have a reviewing system that I've designed which uses three possibilities to review (using emotional icons) Works really nice, but I have also to publish the average of the reviews. I was ...
5
votes
2answers
319 views

How should I Redirect/Handoff users to a 3rd party site?

Does anyone have any experience with handing off users to another website with a good user experience? We offer a product, and if the user doesn't qualify for our product, we hand the user off to a ...
5
votes
1answer
184 views

When conducting an heuristic evaluation, do you also make note of conforming elements?

When conducting an heuristic evaluation, do you you also make note of the elements that conform, or do you only look for elements that do not conform to the heuristics?
5
votes
3answers
237 views

How should form input fields on a landscape tablet be positioned? Stacked or side by side?

I designed the login form input fields stacked on an landscape tablet app, because that's the usability recommendation I know for forms. It's easier on the user's eyes. But the client is asking to ...
5
votes
2answers
85 views

Incorporating new (unrelated) data on an existing table

We have a big table where user enters hours for each day of a time period (14 slots for day inputs) each row represents a task. the Dev team wants to incorporate tasks from another system into that ...
5
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1answer
134 views

How to show people where they are in a site structure on mobile devices

One of the oldest rules when it comes to navigation and page design is to make it clear where the users are on the site, where they have been and where they could go next. Usually this is solved by ...