The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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35
votes
9answers
5k views

Should users be allowed to use any special character they want when creating a password?

I came across a number of login configuration settings where there is a list of allowable special characters and was wondering: Does this limitation cater for a specific security or usability need? ...
2
votes
1answer
17 views

How handle many sliders in the same page?

Context: a page where users, using sliders, can set different values to get personalized results. The page contains about 16 parameters that can be modified with the corresponding sliders. At the ...
1
vote
2answers
53 views

Showing / Hiding Inactive Features in a Product

I'm currently working on a product that includes a few features and other sub-products that aren't always included in the basic package. These features are opt-in and the client would have to pay an ...
17
votes
7answers
2k views

Is it worth having custom 404 pages for different features of a web app?

We've seen a lot of beautiful custom error pages for server errors such as 404 and 503, but it seems like each site or app has just has one for whatever page you cannot reach. Is it in anyway ...
1
vote
1answer
31 views

Dynamic picklist Vs. All options with active/inactive selections

In a tool that has filters that allow the User to drill down to the data that is most useful to them. Would it be better to dynamically populate a Delivery Time pick list with only the available ...
4
votes
3answers
154 views

Where did the pattern of displaying username in the top right emerge?

What was the initial intention of displaying the user's name along with the avatar on the top right of the app-bar? This is fairly common in some sites like Facebook, OneDrive etc., while other ...
3
votes
2answers
52 views

External link from main nav button

Is it ever OK to link to an external site (opening in a new page) directly from a main nav button with no notice? Both sites are owned by the same client, each focused on different aspects of their ...
2
votes
1answer
132 views

What to do about users that use two fingers to swipe?

I am wondering if you guys have any solutions for a problem I am consistently seeing on our mobile site. We signed up for Inspectlet a couple months ago and something that I see from several mobile ...
2
votes
2answers
99 views

Admin table with many rows, init state?

We have a system where we are creating a new Admin portal. In the portal we have tabs with tables like DataTables and 15 rows per page. We have around 100 000 rows and making dynamic fetching from ...
3
votes
2answers
134 views

Choice with a Radio button group

Context: In our application we implemented a responsive disclosure. Currently the choices the user can make are rendererd as a set of radio buttons. Currently there a two valid options, A and B. When ...
2
votes
1answer
66 views

How prominent should the deactivate account function be?

Our app allows users to interact with multiple accounts. When any one account has outlived it's usefulness, it can be deactivated. Although users can still navigate to deactivated accounts, most ...
3
votes
3answers
151 views

Tabbed Pane : Multi-row style. To jump or not?

Most applications that have tabbed panes use the standard Windows style of dealing with multiple rows of tabs. Ie. if a tab in the back row is clicked then the WHOLE row jumps forward, and the forward ...
0
votes
1answer
94 views

Pagination for responsive e-commerce website

I'm working on the pagination topic for a responsive project. I'd like to have some feedbacks from you regarding this solution. Scenario: pagination for the search results page; pagination for ...
1
vote
2answers
113 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
0
votes
2answers
166 views

Why use arrows pointing the opposite direction?

When using the official Github for Mac GUI client, I've seen that there's an icon which is used to open a hidden menu. It uses arrows to indicate that it moves something, but those arrows are pointing ...
0
votes
2answers
211 views

Best way to have volume buttons on phone?

I've been curious about how the volume buttons for phones could be improved and how they currently work. There are a couple different things that can be changed: Ringer volume Playback volume ...
0
votes
3answers
245 views

Disabling text selection on mobile

From my perspective disabling text selection by default on mobile is a good approach. In almost all mobile web applications/frameworks and native mobile applications, by default you will be not able ...
0
votes
1answer
211 views

What are the differences between Usability Attributes and Usability Requirements

I want clarification on the above subject matter. Many authors refer to the two constructs as same. I will also like to to have full discussion on them and other external sources for further details. ...
0
votes
1answer
68 views

how can I clean up these piano notes?

hopefully i can attach a screenshot here... I am buried under the complexity of displaying piano notes. (hmm, thanks editor guy for including the screenshot in the message. but it's not quite hires ...
1
vote
2answers
107 views

“Standard” or “best” UI element for “turn offline” and “turn online”?

We have a series of buttons in our administrative interface, for turning systems online or offline (context-sensitive). Currently these buttons are simply either blue "Online" buttons to bring a ...
1
vote
3answers
57 views

How to encourage/direct users to tag video content based on usability instead of getting traffic (trend spamming)?

I'm in the process of developing a video sharing site which would require users to tag each video they upload, however, users have a tendency to create tags to drive traffic rather than making their ...
0
votes
1answer
59 views

Flexibility-Usability tradeoff: Is it OK to recommend a specific set of configuration settings?

As the flexibility of a system increases, the usability of the system decreases. The flexibility-usability tradeoff is related to the well-known maxim, jack of all trades, master of none. ...
1
vote
1answer
51 views

How important is the location bias with usability testing for a company?

I am planing to do a usability test for a company. It is a usability test (first one to be done) for a web product in the final stages of development. How important is the location, where the ...
1
vote
3answers
328 views

Should I use Collapsible Panels on Landing Page or something else?

I am looking to build a landing page for new users from advertising. On my site, there are several ways to get what you want -- all of them equal weight from my perspective -- but with different ways ...
3
votes
3answers
224 views

Does a social timeline makes sense?

As the social networks have increased, there are several scripts and plugins to display a chronological social timeline from various networks. Is it possible to use a social timeline on your ...
0
votes
0answers
28 views

Timepicker Usability [duplicate]

A UX designer reviewed my site (http://www.fillinfor.me) and said my time picker had too many options. Possible scenarios: A. Enter text in an input box most efficient, fastest way more user ...
5
votes
1answer
51 views

Accessibility with aria-live and referencing other parts of a page

The setup: We have section A, where a user interacts with form controls and depending on the interaction receives specific messaging with aria-live. aria-live="assertive" role=”status” That ...
43
votes
10answers
5k views

Deletion: Confirm or Undo? Which is the better option and why?

Which one is the better option and why? Delete with Confirmation [The action cannot be undone] or Delete with one click [And provide option to Undo]
5
votes
2answers
865 views

Should dropdown list option be removed if the options cannot be repeatedly selected?

Let's say, I have a dropdown (html select) of questions from which a teacher can pick up questions to present to their students. The options available in the dropdown can only be picked once i.e. the ...
3
votes
1answer
74 views

Balancing between UX and Back Office Operations (The one click booking)

I am working on developing a simple home cleaning booking mobile application and I've been looking at what's out there: Most of them have a multi-step "wizard" that goes from asking the user for the ...
3
votes
2answers
936 views

Which is more usable: labels above form elements, or to the right?

I'd very much like to get some feedback on this, as of right now, it is a point of contention among the devs at my office and myself. Which is more usable: labels above form elements, or to the left?
3
votes
1answer
72 views

My practical Inner scroll conundrum

I have a table that needs to be scrolled (see below, and sorry for the foreign language). The table shows real estate transactions which can have a large initial set of results. Because there are ...
0
votes
5answers
141 views

Responsive form design

Is it better to break a responsive screen into 2 steps? Having a long form like this attached image, Is it bad for UX or is it better to break into 2 steps?
1
vote
1answer
115 views

Displaying results in actionable form while they are still loading and rearranging

I'm working on an web-app which extracts information from user generated tips and reviews about places. Analysing is quite time consuming so extracted data has to be loaded/appended dynamically ...
10
votes
5answers
2k views

Accessibility and CAPTCHAs

I want to include a CAPTCHA in my web application, but I also want to make sure that my web application is accessible to individuals with impairments or disabilities. How should I go about doing ...
1
vote
2answers
86 views

What's the best way to say “Submit or continue to do something else”

I have this form on my website: I want to add another option, like this: However, this is too long and might be confusing for users (Do I click submit or create auction?!) Are there any better ...
0
votes
2answers
129 views

Gather - Capture User centered data

I have made a web application for educational purposed which is used by people living in rural parts of the country, who are not able to get access to proper education. I have centers in those ...
3
votes
4answers
209 views

What is the logic behind “Print to save pdf” workflow?

When you print any document in OS X, you can "print" the document as a PDF by accessing a PDF menu at the bottom-left of the print panel, where you can open the PDF in Preview, save it as a PDF or ...
2
votes
4answers
875 views

Why show the global menus only on mouseover in Ubuntu Unity?

The new Unity interface in Ubuntu since version 11.04 has a global menu bar. This menu bar shows a behaviour that I find very surprising, it hides the menu entries as long as the cursor is not above ...
2
votes
0answers
101 views

Warning message when user navigates away from a page [migrated]

In my software, If user edits some content of a document and clicks close icon without saving the changes he made (i.e. without clicking the save icon first), the text of message that I display to the ...
2
votes
3answers
73 views

Is Inner scroll on pop up to show history/log a bad UX practice

I've to show a history/log of user actions in a pop up for that particular user along with other information. I thought of showing latest 5 actions and place a "more" button. this "more" button will ...
2
votes
2answers
70 views

Accuracy of a text field VS ease of buttons

Our users complete coding challenges. Each of these challenges has an estimated duration. For example, "Build a CSS Robot" is estimated to take 60 minutes. All of our challenges are designed to be ...
2
votes
1answer
48 views

Saving space on sort-function in table-head

I'm working on the sort-interface of a table. So far I've come up with two versions with space saving in mind. Also I try to bear in mind the difficulties that come with toggle-buttons. (see in this ...
0
votes
1answer
118 views

Focus the user on save screen, or still show preview?

In my 3 screens below, I've shown the edit, review and save screens. These screens are part of a 4 stage process. On the final screen (save), instead of the interface having a new screen, a sidebar ...
0
votes
0answers
34 views

Problems about using modale dialogs? [duplicate]

I wounder if there can be problems about using modal dialog's in relation to the good user experience? I find that it is an easy way to add some "sub-screens" in relation to the main object without ...
9
votes
5answers
2k views

A client wants a “Show More” on every page on his website. (Weighing up the benefits)

I've been asked by a client to add a "Show More" button after a pre-defined height on all pages on the users website. It's naturally quite a difficult task to achieve because I have questions such ...
1
vote
1answer
65 views

Improving a configurable list with a lot of comboboxes

I did some testing with the interface that looks a lot like the Apple Mail Rules dialog, and received the following feedback from users: Way too many click actions Unclear what a rule does Bad ...
1
vote
0answers
41 views

How to illustrate the wizard flow when some steps are optional? [duplicate]

I'm working on a wizard and have an issue about the flow illustration. I wan't to help the user as much as possible and think it would be confusing to make a flow with 6 steps where the last 3 is ...
0
votes
1answer
108 views

Validating a Preferences/Configuration “app”

I have a system configuration / preferences "app" I'm designing as part of a larger browser-based application. Our overall application has "apps" (like a development app, a user management app, a ...
1
vote
1answer
141 views

Is My Needfining Observation Plan Methodologically Sound?

I was wondering if you could help me conduct a proper needfinding observation. Mostly, do you see any methodological errors in my observation plan or survey questions? Does my plan maximize the ...