a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

learn more… | top users | synonyms

2
votes
2answers
174 views

Does anyone have statistics on usage of the Kano Model?

I have been asked by a client to provide justification for the usage of the Kano Model. I believe I have sufficiently convinced them of the benefits and value, but the one thing I am lacking is ...
2
votes
1answer
32 views

Should a Store Landing Page have separate appt. selector- one for workshops & one for tech support, etc

I am having a bit of a challenge with my stakeholders in helping them understand my point of view on how to handle our appointments for workshops and product-driven/assistance questions. My company ...
2
votes
1answer
59 views

Identity Verification for Remote Usability Testing

Is there anyone out there who has to do identity verification for remote testing? I obviously have to get the participants to sign an NDA but my legal department wants me to take it a step further ...
0
votes
1answer
23 views

Are touch-start and touch-end (i.e. Mouse-down and mouse-up for touch-screens) intuitive?

I'm contemplating using a touch-start gesture (i.e. Mouse-down for touch-screens) on the tablet version of my website. For what I am trying to do I need to differentiate between a click and a ...
0
votes
1answer
69 views

Single-Field Credit Card Payment. Experience or Published Data?

I'm currently attempting to employ the single-form credit card input solution similar to the one on Brad Frost's website (link below) but I'm facing some reluctance from others on this project due to ...
-1
votes
1answer
141 views

Is there a Software that allows me to track user progress through a mockup?

I want to build a clickable mockup for a game tutorial, i.e. a series of screenshots the user can go through to simulate the tutorial. The path through the mockup is non-linear, e.g. at one point the ...
0
votes
0answers
15 views

Conversion based on clicks or orders

I'm running A/B split testing using Instapage. My dilemma is whether using clicks or orders versus visitors should be my conversion rate. This is what I had so far A: 556 visitors - 27 conversions ...
0
votes
0answers
54 views

What are the metrics for measuring security and cognitive load as attributes of usability?

I want to know the standard metric one can use to measure security and cognitive load as attributes of usability in Mobile E-Commerce site application. The explanation should be base on users' ...