a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

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1answer
202 views

Self hosted user feedback options

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
4
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1answer
31 views

Best Way to Time Users Performing Physical Activities With Mobile Application?

I work in enterprise UX and need to measure metrics for how the usability of our future application will have improved work performance among users. The system the users use today does not record a ...
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2answers
16 views

Save untested connection when testing is possible?

I have an admin console where I can add configure different data sources for my web application. The page looks like this : Some of my queries are : What is the ideal scenario for test and save ...
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5answers
36 views

Whats the different between Use Case (in Software Development Process) vs User Goal (in Usability Testing)

My background is system analyst, but while learning UX processes I have faced several things that confuse me; one of them is the differences between User Goal that is used in usability testing and Use ...
3
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1answer
65 views

Automated testing WITH human factors to collect software metrics?

reaching out to see if any other UXers have experience collecting automated data for software KPIs (did a quick search for related question, and didn't find anything. Apologies if this has been asked ...
5
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4answers
75 views

Can something be a Minimum Viable Product if it lacks features that will be necessary for sustainability?

I've heard various definitions of minimum viable product (MVP), but they all focus on a simplified, yet useful, version of the final product. My team is building a product that currently appeals to ...
5
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2answers
632 views

How do I avoid the “Halo Effect” during testing?

I’ve been doing a lot of thinking on the Halo Effect lately. It seems that this effect can really make a difference in the outcome of my testing if I am not cognizant of its potential swaying power. ...
2
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3answers
131 views

How to ask a user which factors are most important to them when calculating weights in a model?

I'm creating an index related to "walkability". By walkability I mean: Length of sidewalk available User perception rating on various measures of performance Many other factors Some users may not ...
11
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1answer
245 views

Replacing all interaction in a complex UI with a single input field: Do successful implementations exist?

Main questions Can you provide examples of implementations that implement the suggested solution below? If yes, what are the benefits and drawbacks, especially as reported by users? As the SE ...
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3answers
84 views

Setting usability tasks for participants to test a website

I recently designed a website and I would like to test its' usability against end users. I am not sure about how I would set tasks, as I have read online not to give any obvious clues. One task I ...
2
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4answers
88 views

What is the rationale behind creating a 'pretotype' rather than a more simplified version of a prototype?

Do we really need to make design more complicated than it really is (or should be)? I have heard that the term 'pretotype' is being thrown around a little bit as the next trend in UX research and ...
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2answers
43 views

WAMMI vs SUS global score

are the global scores of the WAMMI and SUS questionnaires comparable? Does a website with a WAMMI score of 95 have a better usability than a website with a SUS score of 85? If they aren't directly ...
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1answer
182 views

Deciding about labels (Taxonomy in User Interface)

I work for a delivery company and we are creating a new section for our mobile app, which has the following features: Pending reviews of restaurants Order Status Order History Favorite restaurants ...
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2answers
55 views

Tool/ workaround for testing locally stored Webpage on iPhone

I need to test a webpage on iPhone. Due to some security/IT regulations, I'm not allowed to use cloud services (especially US-based 8-) , because I'm working for a big company in Europe). So I'm ...
9
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4answers
2k views

screen video capturing (usability test) on mobile

I'm trying to figure out how to conduct a usability test upon a handset device (smartphone). it seems there aren't many methods for screen video capturing of a user making use of an app. Do you know ...
0
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0answers
13 views

Recording Mobile Device for Usability Testing Sessions [duplicate]

Hi everyone i have a question regarding recording mobile device usability testing sessions. do you suggest any external device i can attache to the camera to record the test? if you familiar with ...
3
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2answers
63 views

How can I test a users decision to buy something?

I am working for a quite large online store. We want to start user tests inhouse. As far as I know you can test functionalities with user tests. But our brand is a way of life and many of our ...
2
votes
1answer
35 views

How do I take feedback about a bare minimum live feature?

I am part of a small startup and I am new to the UX process. I have been designing for about a year without following a process or structure. We offer MOOCs and we are looking to overhaul the video ...
1
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1answer
33 views

Display/Record touches in iOS

Does anyone know of a way to visualize touch gestures (specifically taps) in iOS? I will be screen recording a usability test using an InVision web prototype, so I need a separate tool rather than an ...
4
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1answer
93 views

Testing with an application that will require user training

I have been assigned a project where I need to start doing Salesforce usability testing with a customer service department. My issue is that I've never tested an application that will require user ...
0
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1answer
59 views

Should the design/appearance of an application a part of a usability test?

So i was wondering, i developed an application (android) and put alot of effort in creating a user friendly and visual appealing experience for the user. Afterwords i held a small usability test ...
3
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3answers
52 views

How should I test my mobile app's user interaction qualitatively? [closed]

How do you conduct qualitative research on mobile apps? Do you use screen capturing tools, metrics, etc? What metric did you find most indicative?
3
votes
1answer
38 views

Is it ok to let users scroll for more information on the main elements?

I know that your suppose to have the most important content and information in front view. In other words, users shouldn't have to scroll to get to the content. However, what about the content of ...
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4answers
134 views

Should I ask the user to complete the task as fast as she can in user test?

I need to evaluate insurance auto quote process which has 3-4 pages of forms to fill. I have designed a prototype with two variations and want to test which of them is easier to use. So I plan to ...
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3answers
188 views

What is the difference between alert, notification banner and toast message?

Is there is any difference between alert, notification banner and toast message, When it should be used, under what condition and scenario. In which component does the below image will suit?
0
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1answer
41 views

Interviewing a Single User About an Existing UI Improvements

I am about to interview / ask questions from a single end-user, who has been using the application in prod for 3 months daily. I am wondering is there some existing question set to begin this with? ...
9
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2answers
431 views

Does anyone have statistics on usage of the Kano Model?

I have been asked by a client to provide justification for the usage of the Kano Model. I believe I have sufficiently convinced them of the benefits and value, but the one thing I am lacking is ...
7
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3answers
164 views

What user experience level to target with usability testing?

I'm working on a project where we have the opportunity to test an upgraded version of a system with 4 users. The new version isn't radically different from the current version, but there are some ...
2
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1answer
68 views

Usability Test for a Filtered Drop-Down Menu

I am revising a set of form fields that require users to manually enter someone's first name, last name, professional code #, etc. to be a drop-down menu with fuzzy matching. The user would begin ...
0
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1answer
59 views

Making a Heuristic Evaluation

I'm upgrading our IT (acted as Dev) and am delving more into UI and UX. I've been reading the 10 heuristics of Nielsen and had a doubt: Is the analysis done as list check (ie, caught the first ...
3
votes
1answer
65 views

What is the best way to drive a user testing?

I'm product designer in software. Next monday I'll drive a user testing session with the product team and I'd like to submit you the way we'll do it. Could you confirm if it's the best way to do? ...
0
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2answers
50 views

experimental design

In an experiment, same group of participants are required to test (low and high) visual quality of a user interface. The goal is to find whether perception of usability is affected by any of the low ...
0
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4answers
49 views

What would be the wording for an “all type of rooms” taxonomy?

I'm working on this app and right now it has a common taxonomy called "hotel". However, this app can work with hotels, chains of hotels, apartments, rooms, cabins, guesthouses and anything you could ...
5
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2answers
153 views

Identity Verification for Remote Usability Testing

Is there anyone out there who has to do identity verification for remote testing? I obviously have to get the participants to sign an NDA but my legal department wants me to take it a step further ...
4
votes
3answers
73 views

How to demonstrate to stakeholders that redesigning an enterprise solution requires substantial initial investigation

I'm trying to explain the value of proper research for a large enterprise application redesign. There is some pressure to deliver mockups "to get ahead of development" but the reality of the ...
1
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4answers
66 views

Calculating tasks response time with paper-prototypes?

I am conducting paper-prototype testing and manage to collect data about completion rates and satisfaction scores. However, I am finding it difficult to calculate the task times. Is there another ...
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1answer
81 views

Trouble Getting People to Complete Free Listing Form [closed]

I own a motorsports website which I have poured my heart and soul into to make it the best in the industry and of which does very well and is blessed by Google in search for popular queries such as ...
2
votes
1answer
163 views

How to review usability of a developer tool?

I'm about to try to test the usability of our developer tools, how can this be done? Articles I've read so far on UX testing seem to target website testing. I'm interested in reviewing the user ...
0
votes
3answers
123 views

usability testing and target group

I intend to conduct a usability study on a website (say an elementary school) to find out about ease of use, learnability etc., the first group of prospective users I would approach are parents for ...
0
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3answers
196 views

How do you test navigation engagement?

Some coworkers and I are engaged in heated debate about changing the navigation arrangement from a left nav column to a top nav bar. Arguments in favor of a left nav are more visibility and more ...
1
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3answers
135 views

Preference of paper prototypes over paper-in-screen prototypes

Similar to paper prototyping, paper-in screen prototyping displays low-fi mockups on the device itself. However, the latter will only work with some pre-defined scenarios. (i.e. the interactions of ...
0
votes
1answer
30 views

When to switch from best UX practices/guidelines to user testing?

The Nielsen Norman Group has UX Guidelines for how to present visited links. I was adhering to the guidelines by making visited links appear faded, but the client reasoned that the users of this ...
0
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0answers
23 views

Digital Video Recorder Glasses Spy Camera Eyewear for Usability Test

Do you think it could be useful to use a Digital Video Recorder Glasses Spy Camera Eyewear (e.g.: http://www.amazon.com/Recorder-Glasses-Camcorder-Eyeglass-4GB/dp/B00JIMMN92/) to record usability ...
3
votes
2answers
120 views

What kind of card sorting is the best?

I have an online grocery website, it includes different categories and subcategories, I want to test the the usability of categories tree, in this case closed card sorting or open card sorting is the ...
2
votes
1answer
44 views

Quick interactive mockups for early usability testing [closed]

I've completely fleshed out my idea for a mobile web app. I've created the mockups in Sketch 3, and have documentation of all the models and controller actions I need to make this app work. I want to ...
70
votes
10answers
13k views

“people don’t know what they want until you show it to them”

One of the most successful products ever produced is the iPhone. It’s loved for its excellent User Experience worldwide. It came from an idea by the late Steve Jobs who is among other things famous ...
8
votes
2answers
134 views

How can I get hold of customers and users for research and usability testing when the business is protective or needs approval each time?

One of the things I find most difficult is while we (designers and devs) are working in an iterative agile environment, getting a hold on users and customers and trying to meet them in regular basis ...
0
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0answers
35 views

What sorts of questions should I be asking after each usability task? [duplicate]

What sorts of questions should I be asking at the end of each usability task? I am trying to identify usability problems - but I was wondering if there is an efficient way of doing this - i.e. ...
0
votes
1answer
99 views

Free usability questionnaire templates to follow?

I am a programmer, and whilst I may know a lot about programming - I do not know a lot about UX or usability testing in general. I plan to undertake a usability test on a website that I designed. ...
1
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1answer
32 views

Recruiting participants: question to screen web designers/developers

To understand the level of expertise of participants for a usability test, I always ask something like "What’s your experience with computers or tablets? Mark all that apply." The choices are: I ...