a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

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1answer
77 views

What type of testing should I conduct?

I'm at the beginning of a design effort for a web application that my team is undertaking. I have an older design concept, but really we're looking for some quick information to help drive the design ...
1
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2answers
267 views

What are the criteria for determining the 'clutter' on a web page?

I came across the clutter test offered by websitecriteria.com while doing some research on guidelines about content readability and presentation of information on a web page. It makes reference to an ...
6
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3answers
395 views

What are the pros/cons of performing usability testing with multiple participants simultaneously?

I've performed several usability tests, mainly with one participant at a time. However, I have never tried to perform a usability tests when you have e.g. two persons cooperating on a task. What ...
5
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3answers
166 views

Usability testing - is it possible to utilize think-aloud protocol and measuring time completion at the same time?

My question is basically the following: When performing a usability test and utilizing the Think-aloud protocol, is it possible to gather reliable metrics for e.g. time completion rates (i.e. how ...
2
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3answers
120 views

Conducting user testings when end-users are very specified group in another country

I'm curious about your experience with conducting user tests when end-users of your app are very specified group located in another country. For example, when they are specific kind of US goverment ...
2
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2answers
224 views

How Long Does a Usability Study Take from Start to Finish?

This question will likely have no single correct answer, but I'm looking for personal estimates on how long it takes you to complete a usability study from start to finish, including research, writing ...
5
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4answers
2k views

Why most software businesses require the users to “request a demo” to see their products?

I have noticed that on the large majority of software businesses, their products will not be shown to you unless you request a demo from their site, usually from a form by providing your personal ...
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4answers
210 views

Is copy and paste user-friendly in Mac? [closed]

Whenever I use copy and paste files in Mac, my eyes always search for copy and paste text in Mac context menu when compared with windows context menu. Is copy and paste in Mac context menu user-...
2
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2answers
73 views

Think aloud test with participants familiar with the interface?

Today I conducted four Think Aloud tests of a website used in a lot of schools here in Denmark. Unfortunately I did not prepare properly as I didn't think to check weather the test participants ...
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2answers
183 views

What are the best ways to capture/organize usability test data for interpretation?

I'm in the process of doing some usability testing this week for one our iOS apps. We're having them attempt a few targeted tasks to test goals like New users should be able to signup with their ...
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0answers
155 views

Software to run pairwise comparison testing?

I've been asked to find out how people rank a long list of items. The list is such that about 80% of the population will have pretty strong feelings and make clear ranking among about 20% of the ...
2
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6answers
172 views

Do you ask testers to talk about themselves at the start of a usability test?

When performing a one-on-one usability test, do you ask your testers to introduce themselves and give a brief background about themselves? Or do you just introduce yourself, give background about the ...
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3answers
112 views

Setting time limit for a task question when a tester can't find what they're looking for?

We are testing our website navigation and content arrangement before we begin the redesign on our informational website. We want to know if users can easily find what they are looking for and see ...
3
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1answer
123 views

What are the best ways to get SUS score on mockups?

Can we just showcase static mockups to users and as them to respond to SUS questionnaire? Or, is it good to provide a clickable mockups so that they can get a feel of the workflow? Do we have any ...
3
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1answer
228 views

How can I ask users just one question?

I need to ask users just one question on our website - namely "Did you find what you were looking for?" as an exit question. This is just one question that requires a high confidence level of data i....
4
votes
11answers
639 views

How to test icons with users?

In an web-app we have a bunch of command functions, each represented with an icon and a label. We've done usability testing of the UI as a whole, and taken note that a couple of icons are a bit ...
2
votes
1answer
132 views

What tools do you use for user testing at the early stages of production? [closed]

I am new to UX, and have been put in charge of organizing my (small) company's attempt at user testing. I have managed to learn a ton over the course of the last month, but I still have some questions....
2
votes
1answer
69 views

Live User Testing - For round 2 and on, invite the same users or new users?

I'm planning for Live User Testing of my tool but I'm wondering what the general concensus is regarding inviting the users to come back for a followup session. This may be good because they will ...
1
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1answer
78 views

How to present reply chains on a mobile/condensed interface? [duplicate]

Take a website such as reddit where users can reply to a post, and then users can reply to that reply, etc. I'm building a mobile application that deals with a similar situation with nested ...
1
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0answers
121 views

How many Task Questions in Usability Testing [closed]

I am about to conduct remote usability test on some e-commerce sites. Can anyone tell me how many task questions are acceptable to be asked. Am working on my PhD Thesis now.
2
votes
1answer
214 views

Self hosted user feedback options [closed]

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
71
votes
10answers
13k views

“people don’t know what they want until you show it to them”

One of the most successful products ever produced is the iPhone. It’s loved for its excellent User Experience worldwide. It came from an idea by the late Steve Jobs who is among other things famous ...
8
votes
5answers
347 views

2 Line Calendar Module | Alternative Calenders

I'm exploring a new format for a calendar module. It only uses two lines for the dates causing it to be more of a landscape format than square. The only problem is for users deciphering how the ...
0
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2answers
693 views

Benchmark for usability test

I'm working on a usability test of a e-commerce website. The test is a validation test (the kind of test performed close to service's release). I read that, for these kind of tests, I have to use ...
1
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1answer
69 views

Typical usability tests when evaluating an ebook

I am attempting to do a usability test on an ebook. The current book is in the epub format but my usability test should be reusable in other formats as well. What are some of the areas I should focus ...
2
votes
1answer
637 views

User Testing Framework and Questions for comparative tests

I am planning to conduct a number of task-based moderated think aloud tests for a service that I am designing. I will be repeating the test with the same setup regularly throughout the year and I am ...
14
votes
3answers
569 views

How can I get useful usability data from a focus group that are not made up of end-users?

After my company has recently been acquired, we have been allotted an hour of "usability testing" at an upcoming conference. The catch is, if we follow the template that has been put forth to us, it'...
3
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5answers
234 views

A/B testing in user test

I designed 4 versions of a checkout page. I want to make some user test to know which version performs better. Do you think that I have to do the tests with the same person? the big change in the ...
2
votes
3answers
1k views

Which software do you use for facial expression analysis?

Dear incredible community, I am once again in need of your help. Summary: Looking for a tool to analyze participant's webcam feed to produce a report of facial expressions - it does not have to be ...
0
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3answers
203 views

How to prompt users to give feedback on widget design without biasing their answers?

We have a set of matching widgets we use as a homepage for an app. The user can interact with those widgets causing various notification dialogs. I think these dialogs should match the look and feel ...
2
votes
3answers
233 views

user testing: users not in your target market

Are there any benefits to using users who are not in your target market to test your website? e.g a car website tested by users who don't drive
4
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6answers
1k views

Testing tools for interactive prototypes [closed]

I did a search but didn't find anything that quite meets my needs. We are looking to test two variations of website navigation. One is basically a tree structure, while the other has only top-level ...
0
votes
1answer
145 views

How to measure ux for animation effects on mobile

My question is if there is a framework or some other way to measure user satisfaction and experience for an touch interaction followed by an animation effect on mobile features. Take as an example ...
4
votes
2answers
873 views

Measuring/Quantifying Usability & User Experience

This morning i was looking online for articles that could lead me to a method that can be used to measure/quantify usability & user experience. The method i was interested in finding more ...
0
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6answers
5k views

Testing responsive websites for cross browser compatibility

I have to do liferay cms testing for a site / portal. The site will at setup be blank and the client can choose from templates/portlets and upload content as required. It would have a responsive html ...
0
votes
4answers
121 views

How to do you elaborate the usability testing goal for a simple task?

I'm helping one of our designers to test a simple task on one single page. When I ask him what's your goal for this testing, he said it is to see whether users can find the item or not. It sounds too ...
2
votes
1answer
164 views

How to review usability of a developer tool?

I'm about to try to test the usability of our developer tools, how can this be done? Articles I've read so far on UX testing seem to target website testing. I'm interested in reviewing the user ...
1
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2answers
83 views

Navigation: category pages (each describing briefly all the n. products of that category) are evil?. And how would you test without real users?

Suppose you have to design a website that shows 3 kinds of product and each category has up to 4 differente products. In the main menu you have the 3 dropdown menus each labeled with the relative ...
1
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2answers
298 views

What is the correct currency formatting with zero amounts?

I have couple of questions: I am representing decimal values in dollars in my table as follows $2.30 $0.15 I need to know how should I represent 0 (zero) dollars. Which of the following is ...
2
votes
1answer
291 views

How best to test recommendation engine results in a user study?

I'll soon need to be testing how well a recommendation engine is producing search results, per user. There will be some personalization inputs and I'd like to test how well the results are with ...
9
votes
4answers
5k views

How to test a website for visually impaired users?

What techniques should I be using when testing of a website for visually impaired users that commonly occur due to aging such as macular degeneration, needing reading glasses, possible loss of ...
1
vote
2answers
407 views

What percent of planned development time should be allocated to usability testing? [closed]

In planning the design of a hardware and/or software project, roughly how much time should I expect will go to usability testing? Also, how is the typical amount of time affected (increased or ...
4
votes
4answers
979 views

How to measure Success rate?

I'm reading this book: Tullis, Thomas, and William Albert. Measuring the user experience: collecting, analyzing, and presenting usability metrics. Morgan Kaufmann, 2010. In this book, 5 usability ...
1
vote
1answer
169 views

Standardized questionnaire for visual, attention satisfaction?

Is there a well-validated questionnaire that only measures a subset (visual, attention/distraction) of user satisfaction? Let's say I want to know where to put my ad on an iPhone screen, and I want to ...
2
votes
1answer
138 views

Modify / merge standardized usability questionnaires?

I just learnt the benefits of standardized usability questionnaires, but the well-known questionnaires such as QUIS and USE evaluates way more variables than I want to know. Let's say I just want to ...
2
votes
2answers
124 views

Rule of thumb for user testers not showing up for testing appointments?

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...
5
votes
3answers
469 views

How can we have usability and UX tests around PAN (personal area network) gadgets interfaces?

Our gadgets around us are changing and I think that it will continue for a while. I really wonder if there is a nice example about usability and overall experience testing methods for Personal area ...
4
votes
2answers
579 views

Should I pursue career in UX design if I'm not very passionate about development and visual design?

I am very interested in Usability research and testing, but I don't share the developers' and designers' passion for the actual design and product creation. Does it mean that I shouldn't be doing UX ...
1
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2answers
108 views

How can you measure the impact of a redesign on usage time before implementing it?

What are some methods (other than task based usability testing) to identify the impact of an interface redesign on users? Specifically, if an interface used by the same user base is redesigned, how ...
2
votes
1answer
200 views

How to evaluating the usability attributes?

Based on the application I'm working on, I had to choose 4 (learnability, comprehensibility, simplicity and user satisfaction) out of 9 attributes. These attributes are refined from standard ISO 9241, ...