a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

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-2
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4answers
206 views

Is copy and paste user-friendly in Mac? [closed]

Whenever I use copy and paste files in Mac, my eyes always search for copy and paste text in Mac context menu when compared with windows context menu. Is copy and paste in Mac context menu user-...
2
votes
2answers
71 views

Think aloud test with participants familiar with the interface?

Today I conducted four Think Aloud tests of a website used in a lot of schools here in Denmark. Unfortunately I did not prepare properly as I didn't think to check weather the test participants ...
1
vote
2answers
175 views

What are the best ways to capture/organize usability test data for interpretation?

I'm in the process of doing some usability testing this week for one our iOS apps. We're having them attempt a few targeted tasks to test goals like New users should be able to signup with their ...
0
votes
0answers
154 views

Software to run pairwise comparison testing?

I've been asked to find out how people rank a long list of items. The list is such that about 80% of the population will have pretty strong feelings and make clear ranking among about 20% of the ...
2
votes
6answers
172 views

Do you ask testers to talk about themselves at the start of a usability test?

When performing a one-on-one usability test, do you ask your testers to introduce themselves and give a brief background about themselves? Or do you just introduce yourself, give background about the ...
1
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3answers
111 views

Setting time limit for a task question when a tester can't find what they're looking for?

We are testing our website navigation and content arrangement before we begin the redesign on our informational website. We want to know if users can easily find what they are looking for and see ...
3
votes
1answer
123 views

What are the best ways to get SUS score on mockups?

Can we just showcase static mockups to users and as them to respond to SUS questionnaire? Or, is it good to provide a clickable mockups so that they can get a feel of the workflow? Do we have any ...
3
votes
1answer
227 views

How can I ask users just one question?

I need to ask users just one question on our website - namely "Did you find what you were looking for?" as an exit question. This is just one question that requires a high confidence level of data i....
4
votes
11answers
620 views

How to test icons with users?

In an web-app we have a bunch of command functions, each represented with an icon and a label. We've done usability testing of the UI as a whole, and taken note that a couple of icons are a bit ...
2
votes
1answer
131 views

What tools do you use for user testing at the early stages of production? [closed]

I am new to UX, and have been put in charge of organizing my (small) company's attempt at user testing. I have managed to learn a ton over the course of the last month, but I still have some questions....
2
votes
1answer
69 views

Live User Testing - For round 2 and on, invite the same users or new users?

I'm planning for Live User Testing of my tool but I'm wondering what the general concensus is regarding inviting the users to come back for a followup session. This may be good because they will ...
1
vote
1answer
78 views

How to present reply chains on a mobile/condensed interface? [duplicate]

Take a website such as reddit where users can reply to a post, and then users can reply to that reply, etc. I'm building a mobile application that deals with a similar situation with nested ...
1
vote
0answers
120 views

How many Task Questions in Usability Testing [closed]

I am about to conduct remote usability test on some e-commerce sites. Can anyone tell me how many task questions are acceptable to be asked. Am working on my PhD Thesis now.
2
votes
1answer
212 views

Self hosted user feedback options [closed]

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
71
votes
10answers
13k views

“people don’t know what they want until you show it to them”

One of the most successful products ever produced is the iPhone. It’s loved for its excellent User Experience worldwide. It came from an idea by the late Steve Jobs who is among other things famous ...
8
votes
5answers
341 views

2 Line Calendar Module | Alternative Calenders

I'm exploring a new format for a calendar module. It only uses two lines for the dates causing it to be more of a landscape format than square. The only problem is for users deciphering how the ...
0
votes
2answers
673 views

Benchmark for usability test

I'm working on a usability test of a e-commerce website. The test is a validation test (the kind of test performed close to service's release). I read that, for these kind of tests, I have to use ...
1
vote
1answer
69 views

Typical usability tests when evaluating an ebook

I am attempting to do a usability test on an ebook. The current book is in the epub format but my usability test should be reusable in other formats as well. What are some of the areas I should focus ...
2
votes
1answer
623 views

User Testing Framework and Questions for comparative tests

I am planning to conduct a number of task-based moderated think aloud tests for a service that I am designing. I will be repeating the test with the same setup regularly throughout the year and I am ...
14
votes
3answers
564 views

How can I get useful usability data from a focus group that are not made up of end-users?

After my company has recently been acquired, we have been allotted an hour of "usability testing" at an upcoming conference. The catch is, if we follow the template that has been put forth to us, it'...
3
votes
5answers
228 views

A/B testing in user test

I designed 4 versions of a checkout page. I want to make some user test to know which version performs better. Do you think that I have to do the tests with the same person? the big change in the ...
2
votes
3answers
1k views

Which software do you use for facial expression analysis?

Dear incredible community, I am once again in need of your help. Summary: Looking for a tool to analyze participant's webcam feed to produce a report of facial expressions - it does not have to be ...
0
votes
3answers
203 views

How to prompt users to give feedback on widget design without biasing their answers?

We have a set of matching widgets we use as a homepage for an app. The user can interact with those widgets causing various notification dialogs. I think these dialogs should match the look and feel ...
2
votes
3answers
226 views

user testing: users not in your target market

Are there any benefits to using users who are not in your target market to test your website? e.g a car website tested by users who don't drive
4
votes
6answers
1k views

Testing tools for interactive prototypes [closed]

I did a search but didn't find anything that quite meets my needs. We are looking to test two variations of website navigation. One is basically a tree structure, while the other has only top-level ...
0
votes
1answer
142 views

How to measure ux for animation effects on mobile

My question is if there is a framework or some other way to measure user satisfaction and experience for an touch interaction followed by an animation effect on mobile features. Take as an example ...
4
votes
2answers
866 views

Measuring/Quantifying Usability & User Experience

This morning i was looking online for articles that could lead me to a method that can be used to measure/quantify usability & user experience. The method i was interested in finding more ...
0
votes
6answers
5k views

Testing responsive websites for cross browser compatibility

I have to do liferay cms testing for a site / portal. The site will at setup be blank and the client can choose from templates/portlets and upload content as required. It would have a responsive html ...
0
votes
4answers
119 views

How to do you elaborate the usability testing goal for a simple task?

I'm helping one of our designers to test a simple task on one single page. When I ask him what's your goal for this testing, he said it is to see whether users can find the item or not. It sounds too ...
2
votes
1answer
164 views

How to review usability of a developer tool?

I'm about to try to test the usability of our developer tools, how can this be done? Articles I've read so far on UX testing seem to target website testing. I'm interested in reviewing the user ...
1
vote
2answers
83 views

Navigation: category pages (each describing briefly all the n. products of that category) are evil?. And how would you test without real users?

Suppose you have to design a website that shows 3 kinds of product and each category has up to 4 differente products. In the main menu you have the 3 dropdown menus each labeled with the relative ...
1
vote
2answers
291 views

What is the correct currency formatting with zero amounts?

I have couple of questions: I am representing decimal values in dollars in my table as follows $2.30 $0.15 I need to know how should I represent 0 (zero) dollars. Which of the following is ...
2
votes
1answer
287 views

How best to test recommendation engine results in a user study?

I'll soon need to be testing how well a recommendation engine is producing search results, per user. There will be some personalization inputs and I'd like to test how well the results are with ...
9
votes
4answers
5k views

How to test a website for visually impaired users?

What techniques should I be using when testing of a website for visually impaired users that commonly occur due to aging such as macular degeneration, needing reading glasses, possible loss of ...
1
vote
2answers
396 views

What percent of planned development time should be allocated to usability testing? [closed]

In planning the design of a hardware and/or software project, roughly how much time should I expect will go to usability testing? Also, how is the typical amount of time affected (increased or ...
4
votes
4answers
948 views

How to measure Success rate?

I'm reading this book: Tullis, Thomas, and William Albert. Measuring the user experience: collecting, analyzing, and presenting usability metrics. Morgan Kaufmann, 2010. In this book, 5 usability ...
1
vote
1answer
168 views

Standardized questionnaire for visual, attention satisfaction?

Is there a well-validated questionnaire that only measures a subset (visual, attention/distraction) of user satisfaction? Let's say I want to know where to put my ad on an iPhone screen, and I want to ...
2
votes
1answer
135 views

Modify / merge standardized usability questionnaires?

I just learnt the benefits of standardized usability questionnaires, but the well-known questionnaires such as QUIS and USE evaluates way more variables than I want to know. Let's say I just want to ...
2
votes
2answers
121 views

Rule of thumb for user testers not showing up for testing appointments?

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...
5
votes
3answers
468 views

How can we have usability and UX tests around PAN (personal area network) gadgets interfaces?

Our gadgets around us are changing and I think that it will continue for a while. I really wonder if there is a nice example about usability and overall experience testing methods for Personal area ...
4
votes
2answers
574 views

Should I pursue career in UX design if I'm not very passionate about development and visual design?

I am very interested in Usability research and testing, but I don't share the developers' and designers' passion for the actual design and product creation. Does it mean that I shouldn't be doing UX ...
1
vote
2answers
107 views

How can you measure the impact of a redesign on usage time before implementing it?

What are some methods (other than task based usability testing) to identify the impact of an interface redesign on users? Specifically, if an interface used by the same user base is redesigned, how ...
2
votes
1answer
198 views

How to evaluating the usability attributes?

Based on the application I'm working on, I had to choose 4 (learnability, comprehensibility, simplicity and user satisfaction) out of 9 attributes. These attributes are refined from standard ISO 9241, ...
0
votes
1answer
249 views

Is there a Software that allows me to track user progress through a mockup?

I want to build a clickable mockup for a game tutorial, i.e. a series of screenshots the user can go through to simulate the tutorial. The path through the mockup is non-linear, e.g. at one point the ...
3
votes
2answers
379 views

User research on 100 people

Has anyone ever conducted user testing on a mobile app or service with a large amount of people? (around 100 people). We plan to give the users the application and have them use it for 1 week. It ...
4
votes
2answers
281 views

Should different users always be used for successive System Usability Scale testing?

A given project requires SUS scores for the current version of a piece of software, as well as the next version when it is prepared, to allow quantitative results to demonstrate any usability ...
0
votes
2answers
69 views

How can I go about user-testing my website if I don't have a budget for it? [closed]

Useful outputs could include feedback in the form of user feedback via written reviews, video, etc.
2
votes
1answer
152 views

When doing user studies of paper prototypes should you wait till one fails or test in parallel?

So lets say you want to see how confusing a first go at your user interface might be. (new its never been released to the public before). your before the steps at which you might do a heuristic ...
3
votes
4answers
252 views

NPS question after think aloud test

I am planning to conduct an 1:1 think-aloud test on some wireframes in order to gather some findings for the usability and the value of a service. I would also like to add a question at the end of the ...
2
votes
1answer
151 views

How to compare current and new navigation solution?

We've designed a new navigation style for an up-n-running website. Now i want to user test if it is better than the current one. But how do I avoid the bias that users will most likely be faster on ...