a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

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2
votes
2answers
199 views

Would doing freelance usability testing help me learn more about UX?

I am looking into joining the following services: UserFeel - (http://www.userfeel.com/) Analysia - (http://www.analysia.com/Index.asp) I want to make some income on the side while looking for more ...
2
votes
1answer
93 views

Best practices or resources about online assessment

I have a project to deliver an online assessment of a large number of users. The assessment is for a psychological research project, so the content is mostly self-description asked in a variety of ...
5
votes
1answer
981 views

What is a good tool for mouse tracking? [closed]

I would like to be able to track user activity on an HTML page. What I want to achieve is the following, a breakdown of user activity per page, and a total time spent on the entire flow. The ...
9
votes
3answers
1k views

screen video capturing (usability test) on mobile

I'm trying to figure out how to conduct a usability test upon a handset device (smartphone). it seems there aren't many methods for screen video capturing of a user making use of an app. Do you know ...
0
votes
1answer
62 views

Is there any vaild free or paid tool that help measuring the effectiveness and usability of products? [closed]

A university professor is seeking a tool that help measuring the effectiveness and usability of a certain product, mostly this product is targeting students and academical fields.
7
votes
4answers
179 views

Conveying that usability problems exist to developers, cheaply!

I'm a developer transitioning towards design/usability. I'm giving a talk to the devs at my workplace on design basics and guidelines with a little sneaky UX teaching on the side. My goal is to work ...
6
votes
2answers
148 views

How to use paper prototyping on an existing product

Paper prototyping is a very powerful tool early on in a new product build as it helps you to iron out ux and rapidly iterate. However if you're working on an existing product and want to test small ...
4
votes
4answers
158 views

How do you determine the order of tasks in a usability test?

How do you determine the order of tasks in a usability test? Do you for example avoid putting tasks with similar paths one after another?
10
votes
4answers
6k views

Formative and Summative Usability Testing

I bumped into this document and it suggests the use of (a) Formative and (b) Summative Usability Testing. To be honest, is the first time that I bumped into this kind of terminology, and I while ...
10
votes
3answers
1k views

Usability testing and responsive web design

What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
2
votes
4answers
230 views

Best way to add data in empty fields

I want to add data in empty fields and below are the attached solutions i come up with. Solution1: Refer to first two images: I have added one "+" button on the top of the page> When user clicks>All ...
11
votes
5answers
811 views

How should I introduce participants to a usability test?

I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
3
votes
3answers
617 views

Where is the best way to approach hallway usability testing?

I found UserTesting.com but it costs $40 per person which is super expensive. I want to test if I am communicating the correct message to users on our site. Where is a good place to do some hallway ...
6
votes
6answers
607 views

Finding out how users respond to look and feel

If you wanted to put designs in front of users and test how they feel about the visual designs look and feel. What questions could you ask to explore how users feel without being leading?
1
vote
1answer
99 views

I have a few significantly different layouts I want to test, is A/B or MVT testing the best approach?

I've read that A/B testing and MVT are best for testing smaller scale changes (i.e. button color, headline copy, etc), but are they also suitable for testing two (or more) very different designs? ...
1
vote
4answers
195 views

Who should be responsible for A/B testing and conversion optimization?

Currently, I'm wearing many hats, but looking to expand our team and eventually dedicate someone to running A/B, MVT and conversion optimizations for us. With companies where even minor % ...
1
vote
3answers
191 views

Interesting ways you can provide a client with feedback from user testing?

User testing reports are often pages long, lets face it how often do clients actually read this. What interesting ways can you share the results of user testing?
3
votes
3answers
386 views

Are “view more” links still being used?

Some years ago, it was usual to see a list of articles in the homepage of any website with a link often called "View more". Nowadays it's difficult to find a website using this link, I noticed that ...
4
votes
2answers
191 views

Cultural differences while usability testing

As a Briton, I realise there are cultural differences that I need to consider while testing. For example I have found that citizens from the Indian subcontinent are less likely to directly criticise ...
1
vote
1answer
224 views

What is are the main pros and cons using “usability testing as a service” solutions?

I came across a few articles (e.g. here and here) with a list of "usability testing as a service" providers, and was wondering if it's so great, why doesn't everyone use it? Is there a clear list of ...
2
votes
3answers
394 views

How to test whether UI is usable with touch-screen on desktop

We are developing application for mobile platforms. But it can be tested on (windows) desktop and it's obviously easier than uploading to device. However mouse is quite a bit more precise than the ...
2
votes
2answers
341 views

Benefits of testing at a wireframe prototype stage rather than design stage?

Trying to convince internally that testing at an interactive prototype stage will be more effective at ridding usability issues than at a design stage. What are the benefits of testing early other ...
7
votes
8answers
271 views

Is there a service where I can upload product screen shots and get feedback from users?

I'd like to upload some mockups that are not interactive, a jpg for example and be able to ask users questions like What do you think this service is for? or Where would you click to log in? ...
5
votes
2answers
353 views

Has anyone got experience of Feng GUI and been able to test it against real users?

One of my team is looking at using Feng GUI http://www.feng-gui.com/. Does anyone have experience of it and/or been able to test it against results of eye-tracking of real users?
3
votes
4answers
357 views

Testing OK/Cancel buttons

Related: OK/Cancel on left/right? I have been looking in to whether OK/Cancel should be on left or right, and after looking at lots of views on each side it seems there are good reasons for both. I ...
6
votes
2answers
327 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
4
votes
3answers
714 views

What is the best way to approach usability testing an intranet?

In my mind, the biggest difference between testing an intranet and a public website are the users. You know exactly who will be using the intranet, because they have to. The roles and tasks are ...
3
votes
2answers
94 views

Collecting testing recruits without using a recruiting firm

I just started at a small design firm that's branching out into doing some UX and one of the things I'd really like to do is start trying to work simple testing into our workflow (maybe starting with ...
5
votes
2answers
580 views

Hiring a User Experience Prototyper

Wanted to ask the community what they would look for in a Prototyper that is specialized in prototyping for User Experience. Here's a couple specific things I am trying to gauge (but feel free to ...
6
votes
1answer
136 views

What are acceptable results in a click test?

I've run a few online click tests to find out where people click on my design screenshot to figure out what type of button for a specific task works best. Turned out about half of the people clicked ...
6
votes
4answers
1k views

How to A/B test a published IOS and Android app on actual users?

I've published several apps on IOS and Android adding flurry to measure the interaction that is happening in those apps, however, I'd love to enhance this interaction and make my apps more useful by ...
4
votes
1answer
324 views

Counting Clicks vs. Path Deviations

We're developing some metrics for upcoming usability testing. Our previous practice has been to count the number of clicks required to complete a task. This works relatively well but users that enjoy ...
1
vote
1answer
144 views

Appropriate level of granularity in a card sort for a web app

When putting together a card sort for a web application, what level of granularity is appropriate for each card? For example, is the function "forward an email to a distribution list" granular ...
3
votes
6answers
226 views

Is a usability study on just a newsletter effective?

I'm doing a usability study in our lab next month to test a newsletter for a client. It will be my first test with only an email (instead of a website). I'll only have 3/4 tasks (open email, choose ...
0
votes
3answers
182 views

Usability Testing: Can we test a website 1 language (ex.: english) but get feedbacks and ask questions in another (ex.: spanish)?

Can we receive good feedback from bilingual people if we test a prototype in one language but do the usability study in another?
0
votes
0answers
48 views

Why shutdown button is inside the start button [duplicate]

Possible Duplicate: Why would a web site hide the log out button? I did some usability testing for shutdown/log out buttons with the help of 4 year old kid and 70+ year old(basically first ...
5
votes
2answers
205 views

Where can I find more information on foveal and binocular vision, and its impact on UX?

I have recently started looking into foveal vision and how it relates to screen space / UX. I dig up a lot of interesting information but I can't seem to find any information how foveal vision works ...
3
votes
4answers
1k views

Why is embedded help not popular?

I'm wondering why modern help systems are more passive than active? For example, each good guide through something look like this: So why we don't see this directly on website (service provider), ...
2
votes
2answers
665 views

Where can I find existing System Usability Scale (SUS) results to compare against?

I'm looking for a resource of existing System Usability Scale (SUS) study results to compare against. I've read in a few papers/webpages that plenty of such data is available, unfortunately I can't ...
1
vote
1answer
319 views

When conducting guerilla testing, do you ever offer any incentive, or just rely on people's goodwill?

By guerilla testing I mean brief, informal testing performed on random people who happen to be about. Here, I'm specifically talking about testing on strangers in public place, not people within your ...
2
votes
1answer
122 views

Testing with new vs. experienced users

A bit of backstory first: I'm setting up a usability test involving electronic medical records (EMRs). The test has to follow some draft testing guidelines (long pdf) set up by the National Institute ...
5
votes
3answers
667 views

What is a good method/formula for estimating how much time a usability test will require?

I was setting up a usability test at my office where we have never done much formal usability testing. One of management's first questions was, "How long will this take?" I didn't have a good answer ...
1
vote
4answers
321 views

A/B testing VS UX usability enhancement by UX guy?

What us the point behind A/B testing if everything will be decided by the users inputs of websites then Is there any role for UX guy in this case? Should we give preferences the results of A/B ...
12
votes
5answers
232 views

Helping participants in usability tests

I've just completed a round of lab-based, co-present usability tests as part of a usability audit for a web-based map application. I have ten tasks for the participants that require them to perform ...
6
votes
2answers
671 views

How to test search function in usability test but at the same time not force user to use the search

I am doing usability test on a product which I think might have problems with it's search function. I want to test search function with users, but I don't want to restrict user information retrieval ...
3
votes
2answers
891 views

Framework or plugin for tracking user actions on a web application

I've been working for a while on various proof-of-concept applications for social network privacy, which I've evaluated for publication with various user studies. Is there a useful, free, framework ...
5
votes
1answer
280 views

Usability testing a Chorded Keyboard

I'm going to do user tests on a Chorded/Chording Keyboard. I would like to know, if there are any guidelines / tips for testing user-input (example sentences to input)?
2
votes
1answer
100 views

Multivariate test conversion: short vs long path

Let's assume we a workflow with 3 steps. Page 1 is our landing page. Page 2 is the form (signup). Page 3 is the conversion page (thank you page). To test variations on page 1, I am running a ...
15
votes
2answers
813 views

5-second tests vs. the short-term memory

I've recently been participating in random tests on http://usabilityhub.com and I find myself cringing when the 5-second tests come up and feeling guilty at my seemingly useless responses once I'm ...
6
votes
1answer
230 views

Evaluation / validation of paper mobile prototypes?

Is there a way to evaluate/validate your paper prototypes other than asking your user and explaining your design?