a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

learn more… | top users | synonyms

3
votes
3answers
357 views

Mobile UX testing [closed]

How effective is eye tracking for testing mobile UX? Are screen recorders good enough? We are in planning phase of a UX strategy for a new project so all inputs & suggestions are welcome.
5
votes
3answers
158 views

Should you create tiers of Acceptable User Experience?

In creating responsive rich internet applications we've begun to run into a lot of little UI issues during our testing phases and we're looking to develop a strategy to navigate this period quicker. ...
1
vote
2answers
655 views

How to convince clients to use a one-page layout?

I've designed and developed a beta site with a one-page layout, which is having difficulty getting its final approval from the client's president and vice president. They are not technical people and ...
-3
votes
1answer
61 views

Need opinion for an interface [closed]

I need an opinion on for my app checkux: Should I use green background on checked state of the checkbox or not? Where should I place the Progress bar which is on top(currently).
0
votes
2answers
120 views

Need Usability Questions for application with black schema

I'm in marketing, and we are about to beta a desktop application with a black user interface. There are areas that have red text on black, blue text on black, and the menu bars are a dark shade of ...
3
votes
1answer
136 views

Research regarding Cyclomatic Complexity

Does anyone know of any research papers or applied forms of Cyclomatic Complexity in UX research? Especially in terms of the resulting complexity score being used as a metric for KPI input on UX ...
4
votes
3answers
177 views

How to run quick usability tests for a large organization with no process in place

Our company is rolling out a program so the UX team can quickly conduct usabiliy test on easy features, instead of having to farm these quick usabilty test to expensive agencies. we are looking for ...
8
votes
2answers
452 views

How should I user test teenagers? (Under 18)

I'm currently working as a UX design intern at an organization that revolves around motivating teenagers. One of my big projects for the summer is to help my supervisor get our user testing program ...
1
vote
4answers
603 views

Choosing which mobile devices to use for usability testing

When performing usability tests on mobile devices the results are influenced by the devices tested on. For example different sizes, OS-versions, resolution etc. To conduct a thorough test it is ...
1
vote
2answers
93 views

How to indicate to visitors that they are using a test environment?

We often release a test version of our web service to a select group of customers. This version of the web service normally has a few bugs and anomalies (database being reset every day) and we would ...
5
votes
1answer
279 views

Comparing the WAMMI and SUS scales

From doing a lot of research about standardized measurement for usability, I came across the WAMMI questionnaire which looks at a few of the factors in usability that goes into more detail than the ...
3
votes
2answers
101 views

In usability testing, what consensus from users is enough to throw out an idea in future iterations?

I am in the midst of adding about 100 images to one of my current projects after completing a round of usability testing on a low/medium fidelity prototype yesterday. I included ideas for 4 pages in ...
10
votes
4answers
1k views

Form Design: Mutually Exclusive Tabs vs. One Form

I am working on a form design that currently has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team noticed that users missed the tabs and only noticed them ...
5
votes
2answers
492 views

A standard / benchmark test for user familiarity or proficiency with computer technology in usability testing

When conducting usability testing, a variable that comes up is the competence or familiarity of different users with Internet or software application technology. It seems strange to compare different ...
3
votes
1answer
77 views

What sort of tasks should be included in a lab test to determine baseline for a user?

I'm starting some lab testing and I'm an on-the-job trained UXer and have watched a decent number of tests, but haven't constructed a lot on my own. When doing a more formal test and not a guerrilla ...
1
vote
1answer
92 views

Installing recording software

On an upcoming visit to a user's place of work, I would like to have them install Morae Recorder beforehand. This is likely to be a problem for the user's IT Security people. In the past, especially ...
14
votes
6answers
604 views

Should usability testing of a competitor's website be a part of your usability testing routine?

I was reading up on best practices on usability testing for websites and a recommendation was that get your participants to do usability testing on your competitors website as well as that would help ...
10
votes
6answers
804 views

How to test usability on competing mock ups cost-effectively?

I have a client that is very opinionated about what she likes and dislikes about my design and moves things around to where they "look right" for her. I want to test my original mock-ups vs her ...
1
vote
2answers
242 views

List of statements which can be used to measure the value proposition of a website

I'm looking for a list of statements that can be used to measure the value proposition of a website. For example: The site is intuitive and easy to navigate. The site's content is well structured ...
10
votes
4answers
235 views

Involve the user from the beginning if we want to emphasize usability?

I have questions about usability. Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability? Also, I read this previous question ...
4
votes
1answer
218 views

A/B Testing Home Page of an Ecommerce Site

I am very new to any sort of website testing (please be gentle!), and I have some questions (mostly just for my own understanding) about A/B testing an ecommerce site's home page. The company I work ...
3
votes
3answers
354 views

When user testing, how important are representative users?

I work at a company where we design software that, in most cases, is targeted at leasing agents in the multi-family housing industry, a very specific group of people. When I want to go about testing ...
4
votes
3answers
704 views

Brief and effective way to present usability study results

I am looking for a great template to create usability study results document without putting anyone to sleep. I have created plenty of them before but would like to see if there is something better ...
1
vote
0answers
33 views

What is the best way to record a user lab that includes multiple devices? [duplicate]

I have always used porgrammes such as Morae or Silverback to record user labs, but I'd like to test different breakpoints on a responsive site using actual devices. How do I record tests on tablets ...
1
vote
2answers
334 views

Usability assesment methods for cross-platform mobile applications

I am new to usability testing. I want to do a usability study comparing multiple mobile applications that are made using different technologies - for example native, phonegap, appcelerator, etc. ...
4
votes
6answers
310 views

What's the best way to conduct user research at a trade show?

I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
2
votes
1answer
139 views

Anyone experienced tree testing of multilingual website?

I work in a multilingual region, like many of us. My clients' websites are multilingual (often, there's a main language and sub-languages). When I perform a tree test on their structure, is it enough ...
7
votes
4answers
775 views

Responsive mobile testing - Is resizing the desktop browser adequate?

Other than touch events, is there any appreciable difference between testing a responsive design by resizing a desktop browser and testing it on a mobile device? There are a plethora of mobile devices ...
6
votes
1answer
323 views

A/B testing a site with low traffic

I've always been very interested in A/B testing, but have never had the opportunity to implement it on any websites. I work at a digital agency where the main reason why we haven't been able to ...
8
votes
3answers
209 views

When to end usability test task

I was wondering: if participant thinks he has found the solution to a task, do you end the task even if the solution is the wrong one? Eg. you task the participant to find some information, but he ...
4
votes
3answers
257 views

Cameras for Paper Prototyping

I help manage a small usability lab. One of the things we're trying to is to record paper prototyping sessions - with a user sitting at a table and a camera directly overhead (from a height of about ...
0
votes
2answers
120 views

What are good online resources for testing designs of an IPhone app? [closed]

I am looking for a tool/website that I can use to test my IPhone designs on my current users, I'd like this tool/website to upload my new designs and have a dedicated link where I can share it with my ...
8
votes
2answers
624 views

User testing for car interfaces

Users often interact with car head unit displays while driving. Typical usability tests are designed assuming that the user is not driving while performing a usability test. Are there any good methods ...
6
votes
3answers
10k views

What is the difference between usability testing and user acceptance testing?

User acceptance testing (UAT) and usability testing (UT) appear to have many similarities in terms of goals and output, and often purpose. What is the main difference between usability testing and ...
8
votes
2answers
347 views

Has user testing ever revealed that you have to change your app's UI colour?

Dark-themed UI colours have been popular for a while on certain desktop applications (Adobe Lightroom as an example), and seem to be popping up on mobile applications as well. I'm referring to the ...
8
votes
4answers
1k views

What skills (if any) differentiate UX from Design?

I recently came across a poster on UX careers, where the bottom of the poster lists some specific skills and their prevalence in UX jobs. I found it somewhat disturbing that usability testing was ...
2
votes
2answers
89 views

What metric should I use for A/B testing of a blog homepage?

We are launching a blog about web design. The goal of our blog is of an ordinary content site - to get visitors to read as many articles as possible (NOT to get ad impressions). Our designer has ...
2
votes
2answers
242 views

Would doing freelance usability testing help me learn more about UX?

I am looking into joining the following services: UserFeel - (http://www.userfeel.com/) Analysia - (http://www.analysia.com/Index.asp) I want to make some income on the side while looking for more ...
2
votes
1answer
120 views

Best practices or resources about online assessment

I have a project to deliver an online assessment of a large number of users. The assessment is for a psychological research project, so the content is mostly self-description asked in a variety of ...
5
votes
1answer
1k views

What is a good tool for mouse tracking? [closed]

I would like to be able to track user activity on an HTML page. What I want to achieve is the following, a breakdown of user activity per page, and a total time spent on the entire flow. The ...
8
votes
3answers
2k views

screen video capturing (usability test) on mobile

I'm trying to figure out how to conduct a usability test upon a handset device (smartphone). it seems there aren't many methods for screen video capturing of a user making use of an app. Do you know ...
0
votes
1answer
64 views

Is there any vaild free or paid tool that help measuring the effectiveness and usability of products? [closed]

A university professor is seeking a tool that help measuring the effectiveness and usability of a certain product, mostly this product is targeting students and academical fields.
7
votes
4answers
197 views

Conveying that usability problems exist to developers, cheaply!

I'm a developer transitioning towards design/usability. I'm giving a talk to the devs at my workplace on design basics and guidelines with a little sneaky UX teaching on the side. My goal is to work ...
6
votes
2answers
165 views

How to use paper prototyping on an existing product

Paper prototyping is a very powerful tool early on in a new product build as it helps you to iron out ux and rapidly iterate. However if you're working on an existing product and want to test small ...
5
votes
4answers
204 views

How do you determine the order of tasks in a usability test?

How do you determine the order of tasks in a usability test? Do you for example avoid putting tasks with similar paths one after another?
10
votes
4answers
10k views

Formative and Summative Usability Testing

I bumped into this document and it suggests the use of (a) Formative and (b) Summative Usability Testing. To be honest, is the first time that I bumped into this kind of terminology, and I while ...
10
votes
3answers
1k views

Usability testing and responsive web design

What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
2
votes
4answers
252 views

Best way to add data in empty fields

I want to add data in empty fields and below are the attached solutions i come up with. Solution1: Refer to first two images: I have added one "+" button on the top of the page> When user clicks>All ...
13
votes
5answers
1k views

How should I introduce participants to a usability test?

I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
4
votes
3answers
874 views

Where is the best way to approach hallway usability testing?

I found UserTesting.com but it costs $40 per person which is super expensive. I want to test if I am communicating the correct message to users on our site. Where is a good place to do some hallway ...