a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

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10
votes
6answers
688 views

How to test usability on competing mock ups cost-effectively?

I have a client that is very opinionated about what she likes and dislikes about my design and moves things around to where they "look right" for her. I want to test my original mock-ups vs her ...
1
vote
2answers
223 views

List of statements which can be used to measure the value proposition of a website

I'm looking for a list of statements that can be used to measure the value proposition of a website. For example: The site is intuitive and easy to navigate. The site's content is well structured ...
10
votes
4answers
232 views

Involve the user from the beginning if we want to emphasize usability?

I have questions about usability. Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability? Also, I read this previous question ...
4
votes
1answer
209 views

A/B Testing Home Page of an Ecommerce Site

I am very new to any sort of website testing (please be gentle!), and I have some questions (mostly just for my own understanding) about A/B testing an ecommerce site's home page. The company I work ...
3
votes
3answers
308 views

When user testing, how important are representative users?

I work at a company where we design software that, in most cases, is targeted at leasing agents in the multi-family housing industry, a very specific group of people. When I want to go about testing ...
4
votes
3answers
588 views

Brief and effective way to present usability study results

I am looking for a great template to create usability study results document without putting anyone to sleep. I have created plenty of them before but would like to see if there is something better ...
1
vote
0answers
31 views

What is the best way to record a user lab that includes multiple devices? [duplicate]

I have always used porgrammes such as Morae or Silverback to record user labs, but I'd like to test different breakpoints on a responsive site using actual devices. How do I record tests on tablets ...
1
vote
2answers
329 views

Usability assesment methods for cross-platform mobile applications

I am new to usability testing. I want to do a usability study comparing multiple mobile applications that are made using different technologies - for example native, phonegap, appcelerator, etc. ...
4
votes
6answers
274 views

What's the best way to conduct user research at a trade show?

I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
2
votes
1answer
125 views

Anyone experienced tree testing of multilingual website?

I work in a multilingual region, like many of us. My clients' websites are multilingual (often, there's a main language and sub-languages). When I perform a tree test on their structure, is it enough ...
6
votes
4answers
667 views

Responsive mobile testing - Is resizing the desktop browser adequate?

Other than touch events, is there any appreciable difference between testing a responsive design by resizing a desktop browser and testing it on a mobile device? There are a plethora of mobile devices ...
6
votes
1answer
314 views

A/B testing a site with low traffic

I've always been very interested in A/B testing, but have never had the opportunity to implement it on any websites. I work at a digital agency where the main reason why we haven't been able to ...
8
votes
3answers
198 views

When to end usability test task

I was wondering: if participant thinks he has found the solution to a task, do you end the task even if the solution is the wrong one? Eg. you task the participant to find some information, but he ...
4
votes
3answers
235 views

Cameras for Paper Prototyping

I help manage a small usability lab. One of the things we're trying to is to record paper prototyping sessions - with a user sitting at a table and a camera directly overhead (from a height of about ...
0
votes
2answers
118 views

What are good online resources for testing designs of an IPhone app? [closed]

I am looking for a tool/website that I can use to test my IPhone designs on my current users, I'd like this tool/website to upload my new designs and have a dedicated link where I can share it with my ...
8
votes
2answers
554 views

User testing for car interfaces

Users often interact with car head unit displays while driving. Typical usability tests are designed assuming that the user is not driving while performing a usability test. Are there any good methods ...
4
votes
3answers
8k views

What is the difference between usability testing and user acceptance testing?

User acceptance testing (UAT) and usability testing (UT) appear to have many similarities in terms of goals and output, and often purpose. What is the main difference between usability testing and ...
8
votes
2answers
330 views

Has user testing ever revealed that you have to change your app's UI colour?

Dark-themed UI colours have been popular for a while on certain desktop applications (Adobe Lightroom as an example), and seem to be popping up on mobile applications as well. I'm referring to the ...
8
votes
4answers
1k views

What skills (if any) differentiate UX from Design?

I recently came across a poster on UX careers, where the bottom of the poster lists some specific skills and their prevalence in UX jobs. I found it somewhat disturbing that usability testing was ...
2
votes
2answers
85 views

What metric should I use for A/B testing of a blog homepage?

We are launching a blog about web design. The goal of our blog is of an ordinary content site - to get visitors to read as many articles as possible (NOT to get ad impressions). Our designer has ...
2
votes
2answers
224 views

Would doing freelance usability testing help me learn more about UX?

I am looking into joining the following services: UserFeel - (http://www.userfeel.com/) Analysia - (http://www.analysia.com/Index.asp) I want to make some income on the side while looking for more ...
2
votes
1answer
113 views

Best practices or resources about online assessment

I have a project to deliver an online assessment of a large number of users. The assessment is for a psychological research project, so the content is mostly self-description asked in a variety of ...
5
votes
1answer
1k views

What is a good tool for mouse tracking? [closed]

I would like to be able to track user activity on an HTML page. What I want to achieve is the following, a breakdown of user activity per page, and a total time spent on the entire flow. The ...
8
votes
3answers
2k views

screen video capturing (usability test) on mobile

I'm trying to figure out how to conduct a usability test upon a handset device (smartphone). it seems there aren't many methods for screen video capturing of a user making use of an app. Do you know ...
0
votes
1answer
63 views

Is there any vaild free or paid tool that help measuring the effectiveness and usability of products? [closed]

A university professor is seeking a tool that help measuring the effectiveness and usability of a certain product, mostly this product is targeting students and academical fields.
7
votes
4answers
194 views

Conveying that usability problems exist to developers, cheaply!

I'm a developer transitioning towards design/usability. I'm giving a talk to the devs at my workplace on design basics and guidelines with a little sneaky UX teaching on the side. My goal is to work ...
6
votes
2answers
161 views

How to use paper prototyping on an existing product

Paper prototyping is a very powerful tool early on in a new product build as it helps you to iron out ux and rapidly iterate. However if you're working on an existing product and want to test small ...
5
votes
4answers
184 views

How do you determine the order of tasks in a usability test?

How do you determine the order of tasks in a usability test? Do you for example avoid putting tasks with similar paths one after another?
10
votes
4answers
8k views

Formative and Summative Usability Testing

I bumped into this document and it suggests the use of (a) Formative and (b) Summative Usability Testing. To be honest, is the first time that I bumped into this kind of terminology, and I while ...
10
votes
3answers
1k views

Usability testing and responsive web design

What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
2
votes
4answers
242 views

Best way to add data in empty fields

I want to add data in empty fields and below are the attached solutions i come up with. Solution1: Refer to first two images: I have added one "+" button on the top of the page> When user clicks>All ...
13
votes
5answers
1k views

How should I introduce participants to a usability test?

I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
3
votes
3answers
774 views

Where is the best way to approach hallway usability testing?

I found UserTesting.com but it costs $40 per person which is super expensive. I want to test if I am communicating the correct message to users on our site. Where is a good place to do some hallway ...
6
votes
6answers
773 views

Finding out how users respond to look and feel

If you wanted to put designs in front of users and test how they feel about the visual designs look and feel. What questions could you ask to explore how users feel without being leading?
1
vote
1answer
106 views

I have a few significantly different layouts I want to test, is A/B or MVT testing the best approach?

I've read that A/B testing and MVT are best for testing smaller scale changes (i.e. button color, headline copy, etc), but are they also suitable for testing two (or more) very different designs? ...
1
vote
4answers
228 views

Who should be responsible for A/B testing and conversion optimization?

Currently, I'm wearing many hats, but looking to expand our team and eventually dedicate someone to running A/B, MVT and conversion optimizations for us. With companies where even minor % ...
1
vote
3answers
210 views

Interesting ways you can provide a client with feedback from user testing?

User testing reports are often pages long, lets face it how often do clients actually read this. What interesting ways can you share the results of user testing?
3
votes
3answers
440 views

Are “view more” links still being used?

Some years ago, it was usual to see a list of articles in the homepage of any website with a link often called "View more". Nowadays it's difficult to find a website using this link, I noticed that ...
4
votes
2answers
226 views

Cultural differences while usability testing

As a Briton, I realise there are cultural differences that I need to consider while testing. For example I have found that citizens from the Indian subcontinent are less likely to directly criticise ...
1
vote
1answer
329 views

What is are the main pros and cons using “usability testing as a service” solutions?

I came across a few articles (e.g. here and here) with a list of "usability testing as a service" providers, and was wondering if it's so great, why doesn't everyone use it? Is there a clear list of ...
2
votes
3answers
532 views

How to test whether UI is usable with touch-screen on desktop

We are developing application for mobile platforms. But it can be tested on (windows) desktop and it's obviously easier than uploading to device. However mouse is quite a bit more precise than the ...
2
votes
3answers
449 views

Benefits of testing at a wireframe prototype stage rather than design stage?

Trying to convince internally that testing at an interactive prototype stage will be more effective at ridding usability issues than at a design stage. What are the benefits of testing early other ...
7
votes
8answers
286 views

Is there a service where I can upload product screen shots and get feedback from users?

I'd like to upload some mockups that are not interactive, a jpg for example and be able to ask users questions like What do you think this service is for? or Where would you click to log in? ...
6
votes
2answers
447 views

Has anyone got experience of Feng GUI and been able to test it against real users?

One of my team is looking at using Feng GUI http://www.feng-gui.com/. Does anyone have experience of it and/or been able to test it against results of eye-tracking of real users?
3
votes
4answers
384 views

Testing OK/Cancel buttons

Related: OK/Cancel on left/right? I have been looking in to whether OK/Cancel should be on left or right, and after looking at lots of views on each side it seems there are good reasons for both. I ...
6
votes
2answers
347 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
4
votes
3answers
905 views

What is the best way to approach usability testing an intranet?

In my mind, the biggest difference between testing an intranet and a public website are the users. You know exactly who will be using the intranet, because they have to. The roles and tasks are ...
3
votes
2answers
111 views

Collecting testing recruits without using a recruiting firm

I just started at a small design firm that's branching out into doing some UX and one of the things I'd really like to do is start trying to work simple testing into our workflow (maybe starting with ...
6
votes
2answers
717 views

Hiring a User Experience Prototyper

Wanted to ask the community what they would look for in a Prototyper that is specialized in prototyping for User Experience. Here's a couple specific things I am trying to gauge (but feel free to ...
6
votes
1answer
140 views

What are acceptable results in a click test?

I've run a few online click tests to find out where people click on my design screenshot to figure out what type of button for a specific task works best. Turned out about half of the people clicked ...