a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

learn more… | top users | synonyms

13
votes
5answers
592 views

What methods do you use to test the usability of an API?

Testing the usability of a programming interface poses a lot of challenges. It has a very different feel than testing a graphical interaction. The user can do almost anything at any time, as opposed ...
10
votes
4answers
195 views

A/B Testing. How should it be done?

I just stumbled upon Google Website Optimizer. Is this the way to go? How do you normaly do A/B tests with your website?
4
votes
4answers
750 views

How to measure Success rate?

I'm reading this book: Tullis, Thomas, and William Albert. Measuring the user experience: collecting, analyzing, and presenting usability metrics. Morgan Kaufmann, 2010. In this book, 5 usability ...
1
vote
2answers
68 views

Providing context for usability test

I am working on a startup with a small team - we have just produced a prototype of a key user flow that we will be testing with live customers for maximum insight to go back and iterate. My question: ...
1
vote
2answers
224 views

What are the criteria for determining the 'clutter' on a web page?

I came across the clutter test offered by websitecriteria.com while doing some research on guidelines about content readability and presentation of information on a web page. It makes reference to an ...
6
votes
3answers
336 views

What are the pros/cons of performing usability testing with multiple participants simultaneously?

I've performed several usability tests, mainly with one participant at a time. However, I have never tried to perform a usability tests when you have e.g. two persons cooperating on a task. What ...
3
votes
5answers
221 views

A/B testing in user test

I designed 4 versions of a checkout page. I want to make some user test to know which version performs better. Do you think that I have to do the tests with the same person? the big change in the ...
12
votes
4answers
13k views

Formative and Summative Usability Testing

I bumped into this document and it suggests the use of (a) Formative and (b) Summative Usability Testing. To be honest, is the first time that I bumped into this kind of terminology, and I while ...
1
vote
1answer
121 views

How Long Does a Usability Study Take from Start to Finish?

This question will likely have no single correct answer, but I'm looking for personal estimates on how long it takes you to complete a usability study from start to finish, including research, writing ...
6
votes
10answers
629 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
6
votes
2answers
163 views

Numbering Cards for Card Sorting Excercise

I am going to be conducting various card sorting exercises with a small group soon and I have a question about how to label some of the cards. I have about 6 that will contain words that I would like ...
-2
votes
4answers
166 views

Is copy and paste user-friendly in Mac? [closed]

Whenever I use copy and paste files in Mac, my eyes always search for copy and paste text in Mac context menu when compared with windows context menu. Is copy and paste in Mac context menu ...
5
votes
4answers
2k views

Why most software businesses require the users to “request a demo” to see their products?

I have noticed that on the large majority of software businesses, their products will not be shown to you unless you request a demo from their site, usually from a form by providing your personal ...
2
votes
2answers
68 views

Think aloud test with participants familiar with the interface?

Today I conducted four Think Aloud tests of a website used in a lot of schools here in Denmark. Unfortunately I did not prepare properly as I didn't think to check weather the test participants ...
2
votes
6answers
269 views

User Testing and other best/most effective ways to implement UX in webpage

I am interested to know what some effective ways to determine and implement user experience would be. I think that user testing is a very effective one, i.e. getting people who are completely ...
14
votes
6answers
660 views

Should usability testing of a competitor's website be a part of your usability testing routine?

I was reading up on best practices on usability testing for websites and a recommendation was that get your participants to do usability testing on your competitors website as well as that would help ...
1
vote
2answers
113 views

What are the best ways to capture/organize usability test data for interpretation?

I'm in the process of doing some usability testing this week for one our iOS apps. We're having them attempt a few targeted tasks to test goals like New users should be able to signup with their ...
2
votes
6answers
166 views

Do you ask testers to talk about themselves at the start of a usability test?

When performing a one-on-one usability test, do you ask your testers to introduce themselves and give a brief background about themselves? Or do you just introduce yourself, give background about the ...
1
vote
3answers
101 views

Setting time limit for a task question when a tester can't find what they're looking for?

We are testing our website navigation and content arrangement before we begin the redesign on our informational website. We want to know if users can easily find what they are looking for and see ...
5
votes
2answers
229 views

Where can I find more information on foveal and binocular vision, and its impact on UX?

I have recently started looking into foveal vision and how it relates to screen space / UX. I dig up a lot of interesting information but I can't seem to find any information how foveal vision works ...
3
votes
1answer
118 views

What are the best ways to get SUS score on mockups?

Can we just showcase static mockups to users and as them to respond to SUS questionnaire? Or, is it good to provide a clickable mockups so that they can get a feel of the workflow? Do we have any ...
3
votes
3answers
333 views

Are there turnkey services for simple usability testing of mobile apps, especially iOS?

For websites, usertesting and trymyui and others are setup to do quick user testing. Are there similar services for mobile applications?
1
vote
1answer
75 views

How to present reply chains on a mobile/condensed interface? [duplicate]

Take a website such as reddit where users can reply to a post, and then users can reply to that reply, etc. I'm building a mobile application that deals with a similar situation with nested ...
1
vote
0answers
114 views

How many Task Questions in Usability Testing [closed]

I am about to conduct remote usability test on some e-commerce sites. Can anyone tell me how many task questions are acceptable to be asked. Am working on my PhD Thesis now.
8
votes
5answers
307 views

2 Line Calendar Module | Alternative Calenders

I'm exploring a new format for a calendar module. It only uses two lines for the dates causing it to be more of a landscape format than square. The only problem is for users deciphering how the ...
0
votes
2answers
609 views

Benchmark for usability test

I'm working on a usability test of a e-commerce website. The test is a validation test (the kind of test performed close to service's release). I read that, for these kind of tests, I have to use ...
0
votes
3answers
188 views

How to prompt users to give feedback on widget design without biasing their answers?

We have a set of matching widgets we use as a homepage for an app. The user can interact with those widgets causing various notification dialogs. I think these dialogs should match the look and feel ...
4
votes
2answers
813 views

Measuring/Quantifying Usability & User Experience

This morning i was looking online for articles that could lead me to a method that can be used to measure/quantify usability & user experience. The method i was interested in finding more ...
1
vote
1answer
62 views

Typical usability tests when evaluating an ebook

I am attempting to do a usability test on an ebook. The current book is in the epub format but my usability test should be reusable in other formats as well. What are some of the areas I should focus ...
9
votes
1answer
417 views

How can I get useful usability data from a focus group?

After my company has recently been acquired, we have been allotted an hour of "usability testing" at an upcoming conference. The catch is, if we follow the template that has been put forth to us, ...
0
votes
1answer
122 views

How to measure ux for animation effects on mobile

My question is if there is a framework or some other way to measure user satisfaction and experience for an touch interaction followed by an animation effect on mobile features. Take as an example ...
0
votes
4answers
118 views

How to do you elaborate the usability testing goal for a simple task?

I'm helping one of our designers to test a simple task on one single page. When I ask him what's your goal for this testing, he said it is to see whether users can find the item or not. It sounds too ...
1
vote
2answers
241 views

What is the correct currency formatting with zero amounts?

I have couple of questions: I am representing decimal values in dollars in my table as follows $2.30 $0.15 I need to know how should I represent 0 (zero) dollars. Which of the following is ...
9
votes
4answers
4k views

How to test a website for visually impaired users?

What techniques should I be using when testing of a website for visually impaired users that commonly occur due to aging such as macular degeneration, needing reading glasses, possible loss of ...
1
vote
2answers
362 views

What percent of planned development time should be allocated to usability testing? [closed]

In planning the design of a hardware and/or software project, roughly how much time should I expect will go to usability testing? Also, how is the typical amount of time affected (increased or ...
1
vote
1answer
161 views

Standardized questionnaire for visual, attention satisfaction?

Is there a well-validated questionnaire that only measures a subset (visual, attention/distraction) of user satisfaction? Let's say I want to know where to put my ad on an iPhone screen, and I want to ...
2
votes
1answer
126 views

Modify / merge standardized usability questionnaires?

I just learnt the benefits of standardized usability questionnaires, but the well-known questionnaires such as QUIS and USE evaluates way more variables than I want to know. Let's say I just want to ...
2
votes
2answers
114 views

Rule of thumb for user testers not showing up for testing appointments?

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...
3
votes
4answers
233 views

NPS question after think aloud test

I am planning to conduct an 1:1 think-aloud test on some wireframes in order to gather some findings for the usability and the value of a service. I would also like to add a question at the end of the ...
3
votes
2answers
374 views

User research on 100 people

Has anyone ever conducted user testing on a mobile app or service with a large amount of people? (around 100 people). We plan to give the users the application and have them use it for 1 week. It ...
1
vote
2answers
105 views

How can you measure the impact of a redesign on usage time before implementing it?

What are some methods (other than task based usability testing) to identify the impact of an interface redesign on users? Specifically, if an interface used by the same user base is redesigned, how ...
4
votes
2answers
513 views

Should I pursue career in UX design if I'm not very passionate about development and visual design?

I am very interested in Usability research and testing, but I don't share the developers' and designers' passion for the actual design and product creation. Does it mean that I shouldn't be doing UX ...
2
votes
1answer
183 views

How to evaluating the usability attributes?

Based on the application I'm working on, I had to choose 4 (learnability, comprehensibility, simplicity and user satisfaction) out of 9 attributes. These attributes are refined from standard ISO 9241, ...
0
votes
1answer
219 views

Is there a Software that allows me to track user progress through a mockup?

I want to build a clickable mockup for a game tutorial, i.e. a series of screenshots the user can go through to simulate the tutorial. The path through the mockup is non-linear, e.g. at one point the ...
6
votes
4answers
2k views

How to A/B test a published IOS and Android app on actual users?

I've published several apps on IOS and Android adding flurry to measure the interaction that is happening in those apps, however, I'd love to enhance this interaction and make my apps more useful by ...
4
votes
2answers
235 views

Should different users always be used for successive System Usability Scale testing?

A given project requires SUS scores for the current version of a piece of software, as well as the next version when it is prepared, to allow quantitative results to demonstrate any usability ...
0
votes
2answers
67 views

How can I go about user-testing my website if I don't have a budget for it? [closed]

Useful outputs could include feedback in the form of user feedback via written reviews, video, etc.
2
votes
1answer
150 views

When doing user studies of paper prototypes should you wait till one fails or test in parallel?

So lets say you want to see how confusing a first go at your user interface might be. (new its never been released to the public before). your before the steps at which you might do a heuristic ...
3
votes
2answers
138 views

Testing with current clients

I'm working on improving a product that rarely gets new customers (since it targets a very small specialized niche), and I'm not sure how usability testing would work here. I assume that current ...
0
votes
1answer
1k views

How to prepare “user task” table for usability testing?

Nancy J. Wahl's article: student-run usability testing mentioned 8 steps for preparation of usability testing. Not to forget that he adopted them from Branghan's website. The third step is to ...