a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

learn more… | top users | synonyms

4
votes
3answers
216 views

Cameras for Paper Prototyping

I help manage a small usability lab. One of the things we're trying to is to record paper prototyping sessions - with a user sitting at a table and a camera directly overhead (from a height of about ...
3
votes
2answers
88 views

In usability testing, what consensus from users is enough to throw out an idea in future iterations?

I am in the midst of adding about 100 images to one of my current projects after completing a round of usability testing on a low/medium fidelity prototype yesterday. I included ideas for 4 pages in ...
7
votes
4answers
179 views

Conveying that usability problems exist to developers, cheaply!

I'm a developer transitioning towards design/usability. I'm giving a talk to the devs at my workplace on design basics and guidelines with a little sneaky UX teaching on the side. My goal is to work ...
2
votes
2answers
199 views

Would doing freelance usability testing help me learn more about UX?

I am looking into joining the following services: UserFeel - (http://www.userfeel.com/) Analysia - (http://www.analysia.com/Index.asp) I want to make some income on the side while looking for more ...
3
votes
3answers
284 views

Brief and effective way to present usability study results

I am looking for a great template to create usability study results document without putting anyone to sleep. I have created plenty of them before but would like to see if there is something better ...
13
votes
6answers
277 views

How to test user in real situation?

What material and method could I use to record a usability test in real situation? I have to test some single user of an interface at their office desk, as they normally use it, without constraining ...
11
votes
5answers
341 views

Production Reaction Cards - too many?

Microsoft Production Reaction Cards (doc) The set includes 118 words which presumably you would reorganise, format and print off as individual "cards". I've never used them but I do see how the tool ...
13
votes
13answers
306 views

Ideal number of candidates for user-testing

I'm creating a draft proposal for some user testing involving several quite basic wireframe prototypes. How many participants would people recommend for this type of exercise? The intention would be ...
9
votes
6answers
525 views

How to test usability on competing mock ups cost-effectively?

I have a client that is very opinionated about what she likes and dislikes about my design and moves things around to where they "look right" for her. I want to test my original mock-ups vs her ...
9
votes
2answers
618 views

When Did Usability Testing Start?

I've been doing some research on the history of usability testing. What I've found out is that it has been done at least since 1981 at Xerox(based on unreliable source of Wikipedia). Can anyone ...
10
votes
4answers
387 views

How can we communicate that UX work can't be done by just anyone?

About 2 years ago, I asked about a good usability/UX elevator pitch, so I can quickly explain what UX is whenever I need. But, to this date, I still can't get over one little issue: lots of people ...
10
votes
4answers
730 views

Form Design: Mutually Exclusive Tabs vs. One Form

I am working on a form design that currently has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team noticed that users missed the tabs and only noticed them ...
1
vote
2answers
193 views

List of statements which can be used to measure the value proposition of a website

I'm looking for a list of statements that can be used to measure the value proposition of a website. For example: The site is intuitive and easy to navigate. The site's content is well structured ...
3
votes
1answer
67 views

What sort of tasks should be included in a lab test to determine baseline for a user?

I'm starting some lab testing and I'm an on-the-job trained UXer and have watched a decent number of tests, but haven't constructed a lot on my own. When doing a more formal test and not a guerrilla ...
1
vote
1answer
85 views

Installing recording software

On an upcoming visit to a user's place of work, I would like to have them install Morae Recorder beforehand. This is likely to be a problem for the user's IT Security people. In the past, especially ...
1
vote
2answers
312 views

Usability assesment methods for cross-platform mobile applications

I am new to usability testing. I want to do a usability study comparing multiple mobile applications that are made using different technologies - for example native, phonegap, appcelerator, etc. ...
4
votes
4answers
159 views

How do you determine the order of tasks in a usability test?

How do you determine the order of tasks in a usability test? Do you for example avoid putting tasks with similar paths one after another?
4
votes
1answer
192 views

A/B Testing Home Page of an Ecommerce Site

I am very new to any sort of website testing (please be gentle!), and I have some questions (mostly just for my own understanding) about A/B testing an ecommerce site's home page. The company I work ...
4
votes
4answers
333 views

How many users must be tested when doing usability, and why?

Please provide empirical data. Just to be clear, I will not accept Jakob Nielsen's Alertbox, March 19, 2000: Why You Only Need to Test with 5 Users without solid empirical data to back it up. I find ...
3
votes
3answers
242 views

When user testing, how important are representative users?

I work at a company where we design software that, in most cases, is targeted at leasing agents in the multi-family housing industry, a very specific group of people. When I want to go about testing ...
1
vote
0answers
28 views

What is the best way to record a user lab that includes multiple devices? [duplicate]

I have always used porgrammes such as Morae or Silverback to record user labs, but I'd like to test different breakpoints on a responsive site using actual devices. How do I record tests on tablets ...
5
votes
1answer
1k views

What is a good tool for mouse tracking? [closed]

I would like to be able to track user activity on an HTML page. What I want to achieve is the following, a breakdown of user activity per page, and a total time spent on the entire flow. The ...
4
votes
6answers
233 views

What's the best way to conduct user research at a trade show?

I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
3
votes
4answers
1k views

Why is embedded help not popular?

I'm wondering why modern help systems are more passive than active? For example, each good guide through something look like this: So why we don't see this directly on website (service provider), ...
2
votes
1answer
100 views

Anyone experienced tree testing of multilingual website?

I work in a multilingual region, like many of us. My clients' websites are multilingual (often, there's a main language and sub-languages). When I perform a tree test on their structure, is it enough ...
5
votes
3answers
538 views

Responsive mobile testing - Is resizing the desktop browser adequate?

Other than touch events, is there any appreciable difference between testing a responsive design by resizing a desktop browser and testing it on a mobile device? There are a plethora of mobile devices ...
8
votes
3answers
172 views

When to end usability test task

I was wondering: if participant thinks he has found the solution to a task, do you end the task even if the solution is the wrong one? Eg. you task the participant to find some information, but he ...
4
votes
8answers
719 views

Any resources on user interface testing? [closed]

I'm not a user interface designer, but I test UI programs. Any pointers to things that user interface testers should know/consider when they test UI?
6
votes
1answer
296 views

A/B testing a site with low traffic

I've always been very interested in A/B testing, but have never had the opportunity to implement it on any websites. I work at a digital agency where the main reason why we haven't been able to ...
10
votes
5answers
300 views

What do you wish you had known before your first ever user evaluation workshop?

What have you learned from the process of testing prototypes / products with users that you wish you had known before you went into your first workshop? Pitfalls, freak-out moments etc?
0
votes
2answers
107 views

What are good online resources for testing designs of an IPhone app? [closed]

I am looking for a tool/website that I can use to test my IPhone designs on my current users, I'd like this tool/website to upload my new designs and have a dedicated link where I can share it with my ...
2
votes
2answers
605 views

How to user test a redesign?

In some website projects, you are testing whether users can complete specific functionality. For example, with a shopping cart I can measure the percentage of users that complete checkout, the amount ...
-1
votes
1answer
150 views

Android application for London Transport (usability ?) [closed]

I'm developing the Android application for London Transport which includes Journey Planner, Tube status, Live Departures Boards, Maps, Finding a taxi function and so on. I'd like to get some ...
6
votes
2answers
328 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
2
votes
5answers
839 views

Explaining small sample size---influencing stakeholders

I am new to the user experience world. Based on some references I've read and threads here, it's Ok to determine statistical significance and compare means for a small sample size of 11 (7 users in ...
2
votes
2answers
1k views

Advantages/disadvantages of mixed gender Focus Groups

I am planning to conduct a Focus group for car navigation devices in coming weeks. Initially, I was recruiting mixed gender participants in each session. I am slightly worried that; Males might ...
1
vote
2answers
255 views

What other solutions do you use besides A/B tests for testing the efficiency of two site structures?

I've designed new site structures for one of our clients, and want to test which brings better conversion rates. using A/B testing seems obvious but are there any other solutions to cite ...
2
votes
2answers
349 views

Benefits of testing at a wireframe prototype stage rather than design stage?

Trying to convince internally that testing at an interactive prototype stage will be more effective at ridding usability issues than at a design stage. What are the benefits of testing early other ...
12
votes
5answers
316 views

Tips for A/B testing?

There seems to an increasing number of A/B testing services (such as Google Website Optimiser) and people using them. Have you got any tips on using and analysing the results from them?
8
votes
2answers
424 views

User testing for car interfaces

Users often interact with car head unit displays while driving. Typical usability tests are designed assuming that the user is not driving while performing a usability test. Are there any good methods ...
4
votes
3answers
6k views

What is the difference between usability testing and user acceptance testing?

User acceptance testing (UAT) and usability testing (UT) appear to have many similarities in terms of goals and output, and often purpose. What is the main difference between usability testing and ...
8
votes
2answers
288 views

Has user testing ever revealed that you have to change your app's UI colour?

Dark-themed UI colours have been popular for a while on certain desktop applications (Adobe Lightroom as an example), and seem to be popping up on mobile applications as well. I'm referring to the ...
8
votes
4answers
837 views

What skills (if any) differentiate UX from Design?

I recently came across a poster on UX careers, where the bottom of the poster lists some specific skills and their prevalence in UX jobs. I found it somewhat disturbing that usability testing was ...
2
votes
2answers
81 views

What metric should I use for A/B testing of a blog homepage?

We are launching a blog about web design. The goal of our blog is of an ordinary content site - to get visitors to read as many articles as possible (NOT to get ad impressions). Our designer has ...
4
votes
3answers
731 views

What is the best way to approach usability testing an intranet?

In my mind, the biggest difference between testing an intranet and a public website are the users. You know exactly who will be using the intranet, because they have to. The roles and tasks are ...
2
votes
1answer
93 views

Best practices or resources about online assessment

I have a project to deliver an online assessment of a large number of users. The assessment is for a psychological research project, so the content is mostly self-description asked in a variety of ...
9
votes
3answers
1k views

screen video capturing (usability test) on mobile

I'm trying to figure out how to conduct a usability test upon a handset device (smartphone). it seems there aren't many methods for screen video capturing of a user making use of an app. Do you know ...
5
votes
1answer
281 views

Usability testing a Chorded Keyboard

I'm going to do user tests on a Chorded/Chording Keyboard. I would like to know, if there are any guidelines / tips for testing user-input (example sentences to input)?
9
votes
6answers
3k views

Open source / free screen capture tools for user testing [closed]

What free tools are there on the Windows platform that I can use to capture what mouse movements and clicks a user makes during an evaluation? Ideal product would: Not be likely to crash and freak ...
11
votes
5answers
826 views

How should I introduce participants to a usability test?

I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...