a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

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1answer
113 views

Standardized questionnaire for visual, attention satisfaction?

Is there a well-validated questionnaire that only measures a subset (visual, attention/distraction) of user satisfaction? Let's say I want to know where to put my ad on an iPhone screen, and I want to ...
2
votes
1answer
95 views

Modify / merge standardized usability questionnaires?

I just learnt the benefits of standardized usability questionnaires, but the well-known questionnaires such as QUIS and USE evaluates way more variables than I want to know. Let's say I just want to ...
2
votes
2answers
96 views

Rule of thumb for user testers not showing up for testing appointments?

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...
3
votes
2answers
372 views

Should I pursue career in UX design if I'm not very passionate about development and visual design?

I am very interested in Usability research and testing, but I don't share the developers' and designers' passion for the actual design and product creation. Does it mean that I shouldn't be doing UX ...
1
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2answers
88 views

How can you measure the impact of a redesign on usage time before implementing it?

What are some methods (other than task based usability testing) to identify the impact of an interface redesign on users? Specifically, if an interface used by the same user base is redesigned, how ...
2
votes
1answer
136 views

How to evaluating the usability attributes?

Based on the application I'm working on, I had to choose 4 (learnability, comprehensibility, simplicity and user satisfaction) out of 9 attributes. These attributes are refined from standard ISO 9241, ...
-1
votes
1answer
126 views

Is there a Software that allows me to track user progress through a mockup?

I want to build a clickable mockup for a game tutorial, i.e. a series of screenshots the user can go through to simulate the tutorial. The path through the mockup is non-linear, e.g. at one point the ...
3
votes
2answers
327 views

User research on 100 people

Has anyone ever conducted user testing on a mobile app or service with a large amount of people? (around 100 people). We plan to give the users the application and have them use it for 1 week. It ...
3
votes
2answers
152 views

Should different users always be used for successive System Usability Scale testing?

A given project requires SUS scores for the current version of a piece of software, as well as the next version when it is prepared, to allow quantitative results to demonstrate any usability ...
0
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2answers
64 views

How can I go about user-testing my website if I don't have a budget for it? [closed]

Useful outputs could include feedback in the form of user feedback via written reviews, video, etc.
2
votes
1answer
132 views

When doing user studies of paper prototypes should you wait till one fails or test in parallel?

So lets say you want to see how confusing a first go at your user interface might be. (new its never been released to the public before). your before the steps at which you might do a heuristic ...
3
votes
4answers
170 views

NPS question after think aloud test

I am planning to conduct an 1:1 think-aloud test on some wireframes in order to gather some findings for the usability and the value of a service. I would also like to add a question at the end of the ...
0
votes
1answer
696 views

How to prepare “user task” table for usability testing?

Nancy J. Wahl's article: student-run usability testing mentioned 8 steps for preparation of usability testing. Not to forget that he adopted them from Branghan's website. The third step is to ...
3
votes
7answers
515 views

Drawbacks to user feedback

User feedback is the information provided by users after using your product or site, usually provided via form, email or in person. It can be solicited or unsolicited, though my question focuses on ...
2
votes
2answers
555 views

Method for usability testing of physical products

I am looking for a methodology for interaction testing of a physical product / interface. I am thinking something like expert testing (Heuristics) but just not for digital interfaces. Are there any ...
0
votes
2answers
63 views

Can you make people sign in their accounts for user testing

I am planning to conduct some user testing on popular sites such as facebook/linkedin/twitter. The question is, would they be willing (or should i even ask them) to sign in to these accounts using ...
0
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1answer
3k views

Comparison of usability between Office for Windows and Mac

I have been using Microsoft Office on Windows for a long time, from 97 to 2013, and occasionally I use it on a Mac computer as well. There has been previous questions about comparisons between Windows ...
21
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3answers
629 views

Best empirical method(s) for determining how to name something?

I'm a UX/UI designer leading the redesign of a web application that serves a primarily technical audience (DevOps professionals). A primary goal of our redesign is to make the UI more accessible to ...
0
votes
3answers
284 views

single account creation page vs progressive step by step approach?

I am bit confused on which approach to take, the issue is we have 2 major sections, one is asking for user profile information - just 4 optional fields and the other is about user preferences to ...
1
vote
2answers
151 views

How to design a 'Search for Duplicates' GUI in an Image Cataloging Program

We have an image cataloging program in which we have a database holding the already cataloged images. Let's call them "The Archive". Of course, everyone wants to keep the Archive clean, hence we ...
3
votes
3answers
346 views

Mobile UX testing [closed]

How effective is eye tracking for testing mobile UX? Are screen recorders good enough? We are in planning phase of a UX strategy for a new project so all inputs & suggestions are welcome.
5
votes
3answers
149 views

Should you create tiers of Acceptable User Experience?

In creating responsive rich internet applications we've begun to run into a lot of little UI issues during our testing phases and we're looking to develop a strategy to navigate this period quicker. ...
1
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2answers
481 views

How to convince clients to use a one-page layout?

I've designed and developed a beta site with a one-page layout, which is having difficulty getting its final approval from the client's president and vice president. They are not technical people and ...
-3
votes
1answer
58 views

Need opinion for an interface [closed]

I need an opinion on for my app checkux: Should I use green background on checked state of the checkbox or not? Where should I place the Progress bar which is on top(currently).
0
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2answers
117 views

Need Usability Questions for application with black schema

I'm in marketing, and we are about to beta a desktop application with a black user interface. There are areas that have red text on black, blue text on black, and the menu bars are a dark shade of ...
3
votes
1answer
129 views

Research regarding Cyclomatic Complexity

Does anyone know of any research papers or applied forms of Cyclomatic Complexity in UX research? Especially in terms of the resulting complexity score being used as a metric for KPI input on UX ...
4
votes
3answers
164 views

How to run quick usability tests for a large organization with no process in place

Our company is rolling out a program so the UX team can quickly conduct usabiliy test on easy features, instead of having to farm these quick usabilty test to expensive agencies. we are looking for ...
8
votes
2answers
354 views

How should I user test teenagers? (Under 18)

I'm currently working as a UX design intern at an organization that revolves around motivating teenagers. One of my big projects for the summer is to help my supervisor get our user testing program ...
1
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4answers
452 views

Choosing which mobile devices to use for usability testing

When performing usability tests on mobile devices the results are influenced by the devices tested on. For example different sizes, OS-versions, resolution etc. To conduct a thorough test it is ...
1
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2answers
80 views

How to indicate to visitors that they are using a test environment?

We often release a test version of our web service to a select group of customers. This version of the web service normally has a few bugs and anomalies (database being reset every day) and we would ...
5
votes
1answer
196 views

Comparing the WAMMI and SUS scales

From doing a lot of research about standardized measurement for usability, I came across the WAMMI questionnaire which looks at a few of the factors in usability that goes into more detail than the ...
3
votes
2answers
92 views

In usability testing, what consensus from users is enough to throw out an idea in future iterations?

I am in the midst of adding about 100 images to one of my current projects after completing a round of usability testing on a low/medium fidelity prototype yesterday. I included ideas for 4 pages in ...
10
votes
4answers
827 views

Form Design: Mutually Exclusive Tabs vs. One Form

I am working on a form design that currently has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team noticed that users missed the tabs and only noticed them ...
5
votes
2answers
354 views

A standard / benchmark test for user familiarity or proficiency with computer technology in usability testing

When conducting usability testing, a variable that comes up is the competence or familiarity of different users with Internet or software application technology. It seems strange to compare different ...
3
votes
1answer
68 views

What sort of tasks should be included in a lab test to determine baseline for a user?

I'm starting some lab testing and I'm an on-the-job trained UXer and have watched a decent number of tests, but haven't constructed a lot on my own. When doing a more formal test and not a guerrilla ...
1
vote
1answer
87 views

Installing recording software

On an upcoming visit to a user's place of work, I would like to have them install Morae Recorder beforehand. This is likely to be a problem for the user's IT Security people. In the past, especially ...
14
votes
6answers
533 views

Should usability testing of a competitor's website be a part of your usability testing routine?

I was reading up on best practices on usability testing for websites and a recommendation was that get your participants to do usability testing on your competitors website as well as that would help ...
9
votes
6answers
606 views

How to test usability on competing mock ups cost-effectively?

I have a client that is very opinionated about what she likes and dislikes about my design and moves things around to where they "look right" for her. I want to test my original mock-ups vs her ...
1
vote
2answers
211 views

List of statements which can be used to measure the value proposition of a website

I'm looking for a list of statements that can be used to measure the value proposition of a website. For example: The site is intuitive and easy to navigate. The site's content is well structured ...
10
votes
4answers
227 views

Involve the user from the beginning if we want to emphasize usability?

I have questions about usability. Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability? Also, I read this previous question ...
4
votes
1answer
205 views

A/B Testing Home Page of an Ecommerce Site

I am very new to any sort of website testing (please be gentle!), and I have some questions (mostly just for my own understanding) about A/B testing an ecommerce site's home page. The company I work ...
3
votes
3answers
286 views

When user testing, how important are representative users?

I work at a company where we design software that, in most cases, is targeted at leasing agents in the multi-family housing industry, a very specific group of people. When I want to go about testing ...
3
votes
3answers
329 views

Brief and effective way to present usability study results

I am looking for a great template to create usability study results document without putting anyone to sleep. I have created plenty of them before but would like to see if there is something better ...
1
vote
0answers
29 views

What is the best way to record a user lab that includes multiple devices? [duplicate]

I have always used porgrammes such as Morae or Silverback to record user labs, but I'd like to test different breakpoints on a responsive site using actual devices. How do I record tests on tablets ...
1
vote
2answers
322 views

Usability assesment methods for cross-platform mobile applications

I am new to usability testing. I want to do a usability study comparing multiple mobile applications that are made using different technologies - for example native, phonegap, appcelerator, etc. ...
4
votes
6answers
242 views

What's the best way to conduct user research at a trade show?

I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
2
votes
1answer
112 views

Anyone experienced tree testing of multilingual website?

I work in a multilingual region, like many of us. My clients' websites are multilingual (often, there's a main language and sub-languages). When I perform a tree test on their structure, is it enough ...
6
votes
4answers
614 views

Responsive mobile testing - Is resizing the desktop browser adequate?

Other than touch events, is there any appreciable difference between testing a responsive design by resizing a desktop browser and testing it on a mobile device? There are a plethora of mobile devices ...
6
votes
1answer
304 views

A/B testing a site with low traffic

I've always been very interested in A/B testing, but have never had the opportunity to implement it on any websites. I work at a digital agency where the main reason why we haven't been able to ...
8
votes
3answers
189 views

When to end usability test task

I was wondering: if participant thinks he has found the solution to a task, do you end the task even if the solution is the wrong one? Eg. you task the participant to find some information, but he ...