a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

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4
votes
1answer
70 views

Automated testing WITH human factors to collect software metrics?

reaching out to see if any other UXers have experience collecting automated data for software KPIs (did a quick search for related question, and didn't find anything. Apologies if this has been asked ...
2
votes
1answer
28 views

Metrics for comparative study of collaborative systems

I have a collaborative computing platform which I want to run a user study on, and compare it with an existing, paper-based system. Both systems are meant to be used in some specific types of meetings ...
3
votes
3answers
136 views

How to ask a user which factors are most important to them when calculating weights in a model?

I'm creating an index related to "walkability". By walkability I mean: Length of sidewalk available User perception rating on various measures of performance Many other factors Some users may not ...
1
vote
0answers
56 views

Existing product: how redesign a product of a user only?

I participate in a project where "the owner" of the project is also user of it. Overall, it is a project to manage hardware certifications and / or software. The system is scalable and can be used by ...
4
votes
4answers
1k views

Where is the best way to approach hallway usability testing?

I found UserTesting.com but it costs $40 per person which is super expensive. I want to test if I am communicating the correct message to users on our site. Where is a good place to do some hallway ...
1
vote
2answers
60 views

a/b testing hundreds of pages at once, with a different layout [closed]

I want to try a new layout for my products page. It would involve a new layout and new color scheme on every products page. There are hundreds of product pages. My question is, how do you a/b test ...
0
votes
2answers
53 views

WAMMI vs SUS global score

are the global scores of the WAMMI and SUS questionnaires comparable? Does a website with a WAMMI score of 95 have a better usability than a website with a SUS score of 85? If they aren't directly ...
0
votes
0answers
25 views

Challenges from looking at keyboard not screen while typing

Would love to know if anyone has done studies around different people's typing styles, such as:- Number of hunt-and-peck vs touch type stats Studies where hunt-and-peck users have caused design ...
0
votes
2answers
214 views

Deciding about labels (Taxonomy in User Interface)

I work for a delivery company and we are creating a new section for our mobile app, which has the following features: Pending reviews of restaurants Order Status Order History Favorite restaurants ...
14
votes
3answers
554 views

How can I get useful usability data from a focus group that are not made up of end-users?

After my company has recently been acquired, we have been allotted an hour of "usability testing" at an upcoming conference. The catch is, if we follow the template that has been put forth to us, ...
0
votes
1answer
16 views

Are there any formulas or algorithm to evaluate playability of games from user's side?

I'd like to know what the title says. Basically, everything I have found deals with heuristics from developer's side, from device's side and the economical side of gaming development. However, ...
0
votes
2answers
58 views

Tool/ workaround for testing locally stored Webpage on iPhone

I need to test a webpage on iPhone. Due to some security/IT regulations, I'm not allowed to use cloud services (especially US-based 8-) , because I'm working for a big company in Europe). So I'm ...
1
vote
7answers
164 views

Should I ask the user to complete the task as fast as she can in user test?

I need to evaluate insurance auto quote process which has 3-4 pages of forms to fill. I have designed a prototype with two variations and want to test which of them is easier to use. So I plan to ...
2
votes
1answer
210 views

Self hosted user feedback options [closed]

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
4
votes
1answer
40 views

Best Way to Time Users Performing Physical Activities With Mobile Application?

I work in enterprise UX and need to measure metrics for how the usability of our future application will have improved work performance among users. The system the users use today does not record a ...
1
vote
2answers
18 views

Save untested connection when testing is possible?

I have an admin console where I can add configure different data sources for my web application. The page looks like this : Some of my queries are : What is the ideal scenario for test and save ...
1
vote
5answers
48 views

Whats the different between Use Case (in Software Development Process) vs User Goal (in Usability Testing)

My background is system analyst, but while learning UX processes I have faced several things that confuse me; one of them is the differences between User Goal that is used in usability testing and Use ...
5
votes
4answers
86 views

Can something be a Minimum Viable Product if it lacks features that will be necessary for sustainability?

I've heard various definitions of minimum viable product (MVP), but they all focus on a simplified, yet useful, version of the final product. My team is building a product that currently appeals to ...
5
votes
2answers
650 views

How do I avoid the “Halo Effect” during testing?

I’ve been doing a lot of thinking on the Halo Effect lately. It seems that this effect can really make a difference in the outcome of my testing if I am not cognizant of its potential swaying power. ...
13
votes
1answer
272 views

Replacing all interaction in a complex UI with a single input field: Do successful implementations exist?

Main questions Can you provide examples of implementations that implement the suggested solution below? If yes, what are the benefits and drawbacks, especially as reported by users? As the SE ...
1
vote
3answers
86 views

Setting usability tasks for participants to test a website

I recently designed a website and I would like to test its' usability against end users. I am not sure about how I would set tasks, as I have read online not to give any obvious clues. One task I ...
2
votes
4answers
92 views

What is the rationale behind creating a 'pretotype' rather than a more simplified version of a prototype?

Do we really need to make design more complicated than it really is (or should be)? I have heard that the term 'pretotype' is being thrown around a little bit as the next trend in UX research and ...
9
votes
4answers
2k views

screen video capturing (usability test) on mobile

I'm trying to figure out how to conduct a usability test upon a handset device (smartphone). it seems there aren't many methods for screen video capturing of a user making use of an app. Do you know ...
0
votes
0answers
13 views

Recording Mobile Device for Usability Testing Sessions [duplicate]

Hi everyone i have a question regarding recording mobile device usability testing sessions. do you suggest any external device i can attache to the camera to record the test? if you familiar with ...
3
votes
2answers
66 views

How can I test a users decision to buy something?

I am working for a quite large online store. We want to start user tests inhouse. As far as I know you can test functionalities with user tests. But our brand is a way of life and many of our ...
2
votes
1answer
37 views

How do I take feedback about a bare minimum live feature?

I am part of a small startup and I am new to the UX process. I have been designing for about a year without following a process or structure. We offer MOOCs and we are looking to overhaul the video ...
1
vote
1answer
38 views

Display/Record touches in iOS

Does anyone know of a way to visualize touch gestures (specifically taps) in iOS? I will be screen recording a usability test using an InVision web prototype, so I need a separate tool rather than an ...
4
votes
1answer
98 views

Testing with an application that will require user training

I have been assigned a project where I need to start doing Salesforce usability testing with a customer service department. My issue is that I've never tested an application that will require user ...
0
votes
1answer
61 views

Should the design/appearance of an application a part of a usability test?

So i was wondering, i developed an application (android) and put alot of effort in creating a user friendly and visual appealing experience for the user. Afterwords i held a small usability test ...
3
votes
3answers
63 views

How should I test my mobile app's user interaction qualitatively? [closed]

How do you conduct qualitative research on mobile apps? Do you use screen capturing tools, metrics, etc? What metric did you find most indicative?
3
votes
1answer
39 views

Is it ok to let users scroll for more information on the main elements?

I know that your suppose to have the most important content and information in front view. In other words, users shouldn't have to scroll to get to the content. However, what about the content of ...
1
vote
3answers
286 views

What is the difference between alert, notification banner and toast message?

Is there is any difference between alert, notification banner and toast message, When it should be used, under what condition and scenario. In which component does the below image will suit?
0
votes
1answer
48 views

Interviewing a Single User About an Existing UI Improvements

I am about to interview / ask questions from a single end-user, who has been using the application in prod for 3 months daily. I am wondering is there some existing question set to begin this with? ...
9
votes
2answers
435 views

Does anyone have statistics on usage of the Kano Model?

I have been asked by a client to provide justification for the usage of the Kano Model. I believe I have sufficiently convinced them of the benefits and value, but the one thing I am lacking is ...
7
votes
3answers
171 views

What user experience level to target with usability testing?

I'm working on a project where we have the opportunity to test an upgraded version of a system with 4 users. The new version isn't radically different from the current version, but there are some ...
2
votes
1answer
72 views

Usability Test for a Filtered Drop-Down Menu

I am revising a set of form fields that require users to manually enter someone's first name, last name, professional code #, etc. to be a drop-down menu with fuzzy matching. The user would begin ...
0
votes
1answer
59 views

Making a Heuristic Evaluation

I'm upgrading our IT (acted as Dev) and am delving more into UI and UX. I've been reading the 10 heuristics of Nielsen and had a doubt: Is the analysis done as list check (ie, caught the first ...
3
votes
1answer
66 views

What is the best way to drive a user testing?

I'm product designer in software. Next monday I'll drive a user testing session with the product team and I'd like to submit you the way we'll do it. Could you confirm if it's the best way to do? ...
0
votes
2answers
55 views

experimental design

In an experiment, same group of participants are required to test (low and high) visual quality of a user interface. The goal is to find whether perception of usability is affected by any of the low ...
0
votes
4answers
51 views

What would be the wording for an “all type of rooms” taxonomy?

I'm working on this app and right now it has a common taxonomy called "hotel". However, this app can work with hotels, chains of hotels, apartments, rooms, cabins, guesthouses and anything you could ...
5
votes
2answers
155 views

Identity Verification for Remote Usability Testing

Is there anyone out there who has to do identity verification for remote testing? I obviously have to get the participants to sign an NDA but my legal department wants me to take it a step further ...
4
votes
3answers
74 views

How to demonstrate to stakeholders that redesigning an enterprise solution requires substantial initial investigation

I'm trying to explain the value of proper research for a large enterprise application redesign. There is some pressure to deliver mockups "to get ahead of development" but the reality of the ...
1
vote
4answers
67 views

Calculating tasks response time with paper-prototypes?

I am conducting paper-prototype testing and manage to collect data about completion rates and satisfaction scores. However, I am finding it difficult to calculate the task times. Is there another ...
-1
votes
1answer
81 views

Trouble Getting People to Complete Free Listing Form [closed]

I own a motorsports website which I have poured my heart and soul into to make it the best in the industry and of which does very well and is blessed by Google in search for popular queries such as ...
2
votes
1answer
163 views

How to review usability of a developer tool?

I'm about to try to test the usability of our developer tools, how can this be done? Articles I've read so far on UX testing seem to target website testing. I'm interested in reviewing the user ...
0
votes
3answers
130 views

usability testing and target group

I intend to conduct a usability study on a website (say an elementary school) to find out about ease of use, learnability etc., the first group of prospective users I would approach are parents for ...
0
votes
3answers
202 views

How do you test navigation engagement?

Some coworkers and I are engaged in heated debate about changing the navigation arrangement from a left nav column to a top nav bar. Arguments in favor of a left nav are more visibility and more ...
1
vote
3answers
135 views

Preference of paper prototypes over paper-in-screen prototypes

Similar to paper prototyping, paper-in screen prototyping displays low-fi mockups on the device itself. However, the latter will only work with some pre-defined scenarios. (i.e. the interactions of ...
0
votes
1answer
30 views

When to switch from best UX practices/guidelines to user testing?

The Nielsen Norman Group has UX Guidelines for how to present visited links. I was adhering to the guidelines by making visited links appear faded, but the client reasoned that the users of this ...
0
votes
0answers
26 views

Digital Video Recorder Glasses Spy Camera Eyewear for Usability Test

Do you think it could be useful to use a Digital Video Recorder Glasses Spy Camera Eyewear (e.g.: http://www.amazon.com/Recorder-Glasses-Camcorder-Eyeglass-4GB/dp/B00JIMMN92/) to record usability ...