-2
votes
1answer
39 views

Auto opening applications on OS load [closed]

Something really irks me about Spotify. When you install their application, they chose to have the application auto open when you first load your operating system. It's an opt out scenario, where ...
21
votes
1answer
394 views

Are activity alerts effective? example: 5 people are viewing this hotel right now

For example, Expedia (and other hotel sites) have alerts that come and go that say things such as, "17 people have booked this hotel this week." Is there any documentation out there concerning this ...
6
votes
3answers
268 views

Unexpected A/B testing results

We've just run an A/B test for one of our landing pages using Visual Website Optimizer. We are an online hotel booking reservation site. The landing page shows information about a particular hotel ...
2
votes
2answers
204 views

Best methods to find users for in-person user testing? [duplicate]

Possible Duplicate: How to recruit user test participants? There are a number of new tools available to conduct automated, oftentimes remote user testing (Treejack, Chalkmark, etc.). ...
7
votes
6answers
361 views

Plus icon for new tab not working in user testing. Anomaly or actually confusing for users…

For Context: So I am performing some user testing, and the interface is changing how tabs work with in the system. Currently tabs indicate the top level of different customer define hierarchies. The ...
6
votes
9answers
392 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
4
votes
2answers
151 views

How do you collect valuable information from regular “User Group” meetings?

The scenario: You work on a SaAS application. Some of your users use your application heavily each day. Every 2 weeks (or month or whatever), a "User Group" of your most avid users gets together to ...