0
votes
0answers
4 views

is it right way to open social network pages at same tab [duplicate]

As per usability which sounds more user friendly, Imagine a footer of our website have social network icons(like fb,twitter,google plus ,etc) ,what is the best way to show it to end user is it ...
-3
votes
0answers
37 views

What advice can be given for writing a chapter on Research Methodology?

I am about to write my Research Methodology of my PhD thesis, but I realized that for proper research methodology to be presented, the actual remote usability test must be conducted. I am confused ...
0
votes
2answers
105 views

What is the correct currency formatting with zero amounts?

I have couple of questions: I am representing decimal values in dollars in my table as follows $2.30 $0.15 I need to know how should I represent 0 (zero) dollars. Which of the following is ...
2
votes
2answers
79 views

Rule of thumb for user testers not showing up for testing appointments?

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...
3
votes
2answers
267 views

Should I pursue career in UX design if I'm not very passionate about development and visual design?

I am very interested in Usability research and testing, but I don't share the developers' and designers' passion for the actual design and product creation. Does it mean that I shouldn't be doing UX ...
0
votes
2answers
58 views

Can you make people sign in their accounts for user testing

I am planning to conduct some user testing on popular sites such as facebook/linkedin/twitter. The question is, would they be willing (or should i even ask them) to sign in to these accounts using ...
0
votes
1answer
683 views

Comparison of usability between Office for Windows and Mac

I have been using Microsoft Office on Windows for a long time, from 97 to 2013, and occasionally I use it on a Mac computer as well. There has been previous questions about comparisons between Windows ...
4
votes
3answers
139 views

How to run quick usability tests for a large organization with no process in place

Our company is rolling out a program so the UX team can quickly conduct usabiliy test on easy features, instead of having to farm these quick usabilty test to expensive agencies. we are looking for ...
4
votes
6answers
212 views

What's the best way to conduct user research at a trade show?

I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
7
votes
4answers
169 views

Conveying that usability problems exist to developers, cheaply!

I'm a developer transitioning towards design/usability. I'm giving a talk to the devs at my workplace on design basics and guidelines with a little sneaky UX teaching on the side. My goal is to work ...
10
votes
3answers
968 views

Usability testing and responsive web design

What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
9
votes
5answers
633 views

How should I introduce participants to a usability test?

I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
3
votes
3answers
338 views

Are “view more” links still being used?

Some years ago, it was usual to see a list of articles in the homepage of any website with a link often called "View more". Nowadays it's difficult to find a website using this link, I noticed that ...
4
votes
2answers
180 views

Cultural differences while usability testing

As a Briton, I realise there are cultural differences that I need to consider while testing. For example I have found that citizens from the Indian subcontinent are less likely to directly criticise ...
4
votes
3answers
574 views

What is the best way to approach usability testing an intranet?

In my mind, the biggest difference between testing an intranet and a public website are the users. You know exactly who will be using the intranet, because they have to. The roles and tasks are ...
3
votes
6answers
218 views

Is a usability study on just a newsletter effective?

I'm doing a usability study in our lab next month to test a newsletter for a client. It will be my first test with only an email (instead of a website). I'll only have 3/4 tasks (open email, choose ...
2
votes
2answers
568 views

Where can I find existing System Usability Scale (SUS) results to compare against?

I'm looking for a resource of existing System Usability Scale (SUS) study results to compare against. I've read in a few papers/webpages that plenty of such data is available, unfortunately I can't ...
2
votes
1answer
119 views

Testing with new vs. experienced users

A bit of backstory first: I'm setting up a usability test involving electronic medical records (EMRs). The test has to follow some draft testing guidelines (long pdf) set up by the National Institute ...
5
votes
3answers
563 views

What is a good method/formula for estimating how much time a usability test will require?

I was setting up a usability test at my office where we have never done much formal usability testing. One of management's first questions was, "How long will this take?" I didn't have a good answer ...
1
vote
4answers
304 views

A/B testing VS UX usability enhancement by UX guy?

What us the point behind A/B testing if everything will be decided by the users inputs of websites then Is there any role for UX guy in this case? Should we give preferences the results of A/B ...
11
votes
5answers
202 views

Helping participants in usability tests

I've just completed a round of lab-based, co-present usability tests as part of a usability audit for a web-based map application. I have ten tasks for the participants that require them to perform ...
3
votes
2answers
702 views

Framework or plugin for tracking user actions on a web application

I've been working for a while on various proof-of-concept applications for social network privacy, which I've evaluated for publication with various user studies. Is there a useful, free, framework ...
6
votes
2answers
782 views

Conducting a competitive analysis

What are the questions you need to ask or the methods you perform when you're doing a competitive web site analysis from a UX perspective? How do you gather the facts? When in the project process do ...
5
votes
4answers
271 views

Is it effective to ask users which design they prefer and why?

I have a few different options for the UX of a tool. Each is quite different from the other. They are currently represented as lo-fi wireframes. I would like to get feedback on them to decide which ...
4
votes
3answers
1k views

Let tester directly click on web site to report bugs, similar to bugherd? [closed]

I'm doing website User Testing and want them to report issues by clicking on web site and type text into a comment box. Similar to www.Diigo.com or www.bugherd.com Bugherd is designed for this but it ...
41
votes
7answers
3k views

How do you prevent scope creep in agile projects when usability testing?

I have a client who recently asked me about this problem. I was wondering how you'd handle it? They are new to UX and to Agile methods, so they are struggling in interesting ways. As part of a ...
9
votes
6answers
2k views

Open source / free screen capture tools for user testing [closed]

What free tools are there on the Windows platform that I can use to capture what mouse movements and clicks a user makes during an evaluation? Ideal product would: Not be likely to crash and freak ...
6
votes
9answers
410 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
9
votes
4answers
499 views

Paying test subjects for user testing/beta testing

I've read that focus groups are a poor way of conducting user research as it attracts professional focus groupers who work the focus group "circuit" for a living. This obviously has major drawbacks as ...
8
votes
4answers
402 views

Usability testing for open-source projects?

I'm working (slowly) on an open-source project, and I was hoping to do some usability testing once it's a bit further along. Also, hopefully the GIMP devs will notice this question ;-). I'm not sure ...
19
votes
7answers
290 views

What's the biggest surprise you've had in a usability test? [closed]

Usability tests often present some real surprises where the participant's mental model does not match what they're presented with. What are the biggest or most interesting surprises you've come ...
10
votes
4answers
147 views

How to rescue a usability test whose participant is lacking confidence?

Last night, I was conducting a usability test with a participant who was very uncertain of his actions. Before the test, I said all of the usual stuff about it being a test of the software and not ...
12
votes
11answers
557 views

How do you take notes at speed?

One of the things that I've quickly found out when doing usability testing and field studies is that it's hard to keep up with the pace of what's going on and take sufficient notes. How do you cope ...
13
votes
9answers
164 views

How do you ensure that you've covered the whole site in your work?

I'm a relatively recent practitioner, and although my work's quality is pretty good, I still have one big back-draw (in my opinion): I always miss something or two when making or fixing a web site. ...